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Hotel Carol

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Traveler (203)
Room & Suite (35)
Dining (27)
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About

#163 of 647 hotels in Prague
Location
3.9
Cleanliness
4.4
Service
4.3
Value
4.3
Travelers' Choice
Hotel Carol is a real oasis, where you can enjoy a well-earned rest after a sightseeing in the beautiful city of Prague or after demanding business meeting. We offer a wide range of services for families and business travelers, restaurant Jerusalem Prague with unique Mediterranean cuisine, an outdoor terrace and a secure, covered carpark. The hotel is located in a quiet street, but still in the immediate vicinity of a metro (Českomoravská) and tram station. Should time allow, O2 Arena is a popular attraction that is within walking distance. Hotel Carol puts the best of Prague at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Evening entertainment
Books, DVDs, music for children
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Parking garage
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Kids' meals
Wine / champagne
Walking tours
Nightclub / DJ
Conference facilities
Meeting rooms
Photo copier / fax In business center
Baggage storage
Currency exchange
Non-smoking hotel
Shops
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Ironing service
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Room features
Desk
Safe
Telephone
Laptop safe
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, Russian, Czech, German

Location

Kurta Konrada 12, Prague 19000 Czech Republic
Name/address in local language
Hotel Carol
4.0
4.0 of 5 bubbles466 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Hotel Carol is frequently praised for its amiable service, though it's not without occasional service hiccups. The establishment is considered a good bargain, with recommendations to opt for a deluxe room for a more enhanced experience. Cleanliness is a strong point, with regular upkeep noted, yet some guests feel it falls short of a four-star ranking. While the hotel's atmosphere is generally appreciated, particularly in the common areas, opinions on the rooms vary, with some finding them basic. The amenities, including a quality breakfast and a prime location near public transport, are popular among guests, adding to the comfort of their stay.
Location
Convenient
Atmosphere
Welcoming
Rooms
Basic
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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466Reviews10Q+A37Room tips
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Road63712875862 wrote a review Mar 2024
2 contributions
For me the pillows may be way too hard and small but the beds are fairly comfortable, the service here is exelent and caring the breakfest we had was terrific everithing was hot there is a coffe machine and also filtered coffee the rooms are cozy and the bathroom is spacious
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jan Hotels, Marketing at Hotel Carol
Responded 4 days ago
Thank you for your detailed review! We're delighted to hear that you found our service excellent and caring, and that you enjoyed the breakfast with its variety of hot items and coffee options. We appreciate your feedback regarding the pillows, and we'll certainly take it into consideration for future improvements. We're glad you found the beds comfortable, the rooms cozy, and the bathrooms spacious. We look forward to welcoming you back for another terrific experience in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anne M wrote a review Mar 2024
Aberdeen, United Kingdom9 contributions8 helpful votes
Pleasant stay and convenient location for metro into Prague City Room was basic and furniture a bit shabby. Good local restaurants to choose from. Reception area was lovely with good amenities. Reception services were excellent , thank you to Karel for his helpful advice
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Superior room not that superior
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jan Hotels, Marketing at Hotel Carol
Responded 3 weeks ago
Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay with us and found our location convenient for exploring Prague. We appreciate your comments about the room, and we'll certainly take them into consideration for future improvements. It's great to know that you found our reception area pleasant and well-equipped. We'll be sure to pass on your compliments to Karel for his exceptional service. We hope to have the pleasure of welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sebastian T wrote a review Mar 2024
1 contribution
Everything was good the room was nice we have a big windows from the room and a beautiful balcony with view the bathroom was awesome with a window as a wall here and there was some scratches on the furnitures but thats nothing. Overall the room was nice the staff in lobby was very friendly and helpful the parking was 20 € for a day but they let us park there even after our reservation has passed so big thanks for it. The breakfast was wonderful.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: The hotel is very close to the metro station and if you go to a concert in O2 Arena the this is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jan Hotels, Marketing at Hotel Carol
Responded 4 weeks ago
Thank you so much, Sebastian, for your fantastic review! We're thrilled to hear that you enjoyed your stay and that you appreciated the beautiful room with large windows and a lovely balcony offering scenic views. It's wonderful to know that you found the bathroom awesome and that our friendly staff in the lobby was helpful during your stay. We're glad we could accommodate you with parking and that you found our breakfast wonderful. Your feedback means a lot to us, and we hope to welcome you back again soon for another enjoyable experience! Matúš
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Adam S wrote a review Feb 2024
1 contribution
A really pleasant spacious room, and a very convenient location for my brief stay. Matej at Reception was superbly helpful and friendly. A tasty breakfast and great bar. This hotel is very good value for money. I will definitely be coming back on future trips to Prague. Highly recommended.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jan Hotels, Marketing at Hotel Carol
Responded Feb 22, 2024
Thank you very much for your kind words! We're thrilled that you found our spacious rooms pleasant and our location convenient for your stay. Matej will be delighted to know that he could enhance your experience with his superbly helpful and friendly service. We're pleased that you enjoyed our delicious breakfast and the ambiance of our bar. It's wonderful to hear that you found our hotel to be great value for money. We truly appreciate your recommendation and can't wait to welcome you back on your future trips to Prague! Regards, Matúš
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jerusalem Prague official wrote a review Feb 2024
Prague, Czech Republic1 contribution
Verz beautyfull hotel with family ambiamce and super friendly staff in the hotel,mainly reception. Stepcial thank to Hotel Director. We had cozy nice room which was super clean. Restaurant in the hotel is woth to visite. Jerusalem Prague is the name of the restaurant
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jan Hotels, Marketing at Hotel Carol
Responded Feb 15, 2024
Dear Guest, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us and found our hotel to be beautiful with a family ambiance. It's always our aim to provide a warm and welcoming environment for our guests, and we're thrilled that you felt this during your time here. We'll make sure to pass on your kind words to our staff, especially our reception team and Hotel Director. They'll be delighted to hear that their efforts made your stay memorable. Thank you for mentioning our restaurant, Jerusalem Prague. We're glad you enjoyed your dining experience there, and we hope you had the chance to savor some delicious dishes. We appreciate you choosing to stay with us and for taking the time to share your feedback. We hope to welcome you back to our hotel soon for another enjoyable stay. Best regards, Matúš
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daniel B wrote a review Feb 2024
1 contribution
Nice hotel with very service minded staff. We took an early flight home and we got a breakfast bag which were surprised us in a very positive way. Also very professional and friendly attitude by the staff in general. The room was nice and clean.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jan Hotels, Marketing at Hotel Carol
Responded Feb 12, 2024
Dear Daniel, Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay with us and that our staff made such a positive impression. Providing exceptional service and hospitality is always our top priority, and we're glad that our early breakfast bag was a pleasant surprise for you. We hope to have the pleasure of welcoming you back again soon! Regards, Matúš
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andreas L wrote a review Feb 2024
1 contribution
Very nice service from the staff, specially Josefina at the front desk. She was very helpful and gave good advice regarding transports and other questions we had. The bar also had good service and opening hours. A very well prepared breakfast bag was also handed to us since we left early the last morning.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jan Hotels, Marketing at Hotel Carol
Responded Feb 12, 2024
Dear Andreas, Thank you for your wonderful feedback! We're thrilled to hear that Josefina and our team provided exceptional service during your stay. It's great to know that Josefina's assistance and advice were helpful to you, and we'll be sure to pass along your compliments to her. We're also glad you enjoyed the service at our bar and found our breakfast bag well-prepared. We appreciate your kind words and hope to have the opportunity to welcome you back again soon! Regards, Matúš
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jerusalem wrote a review Jan 2024
Prague, Czech Republic10 contributions4 helpful votes
+1
Wonderful place in prague 9. Mediterranean style fresh food with a great atmosphere. A lot of fresh vegetabls and variaty of meat options. The prices are average and the service is good. The best dish is their mix grill.
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Jan Hotels, Marketing at Hotel Carol
Responded Jan 7, 2024
Dear Guest, Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed our Mediterranean-style cuisine and the vibrant atmosphere we strive to create. Our focus on fresh vegetables and a diverse selection of meat options aims to cater to various tastes and preferences. It's wonderful to know that you found our prices reasonable and our service up to your expectations. We're especially thrilled that you loved our mix grill; it's indeed a favorite among many of our guests. We appreciate your kind words and hope to have the pleasure of welcoming you back to savor more delightful dishes in the future. If you have any specific preferences or requests on your next visit, please feel free to let us know. Warm regards, Matúš
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wander62768531288 wrote a review Dec 2023
1 contribution1 helpful vote
+1
First visit to Prague and what a lovely country the Hotel was perfect very clean and the staff were very pleasant and helpful the room was nice and warm and the beds comfy Josefina on the reception very friendly
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: The Metro station is literally 5 mins away go out hotel turn left then take next left at first...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jan Hotels, Marketing at Hotel Carol
Responded Dec 11, 2023
Dear Guest, Thank you so much for sharing your wonderful experience! We're thrilled to hear that your first visit to Prague was memorable and that you found our hotel to be perfect for your stay. We take pride in maintaining a clean environment and ensuring our guests' comfort. It's delightful to know that our staff, especially Josefina, provided you with a warm and friendly experience. Should your travels bring you back to Prague, we'd be honored to welcome you once again! Warm regards, Matúš
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Frank wrote a review Nov 2023
Budapest, Hungary3 contributions
We did not have a reservation just showed up at the place.drove from Dresden and figured its good place near the freeway.was an excellent choice.Kirill a young guy at the recepción was extremly nice and even upgraded our room.the only bad thing the hotel parking was full and we had to park in rhe street.where there is metered parking and u have to pay even at night.cost us 20euros
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jan Hotels, Marketing at Hotel Carol
Responded Nov 19, 2023
Dear Guest, Thank you for your spontaneous visit! We're thrilled that you chose our place for your stay, especially after a long drive from Dresden. It's wonderful to hear that Kirill made your experience memorable with his exceptional service and by upgrading your room. We always strive to provide a welcoming and pleasant stay for our guests. Your positive feedback means a lot to us, and we hope to have the pleasure of welcoming you back in the future. If you plan another trip in the area, we'll be delighted to host you again! Safe travels! Regards, Matúš
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$64 - $118 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
carol hotel prague
LOCATION
Czech RepublicBohemiaPraguePraha 9 / Libeň
NUMBER OF ROOMS
67
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL CAROL $75 ($̶1̶7̶0̶) - Updated 2024 Prices & Reviews - Prague, Czech Republic

Frequently Asked Questions about Hotel Carol
What are some of the property amenities at Hotel Carol?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Carol?
Top room amenities include a flat screen TV, a desk, and a walk-in shower.
What food & drink options are available at Hotel Carol?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Carol?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
Are pets allowed at Hotel Carol?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Carol offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Hotel Carol?
The staff speaks multiple languages, including English, German, Russian, and Czech.
Is Hotel Carol accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.