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NH Collection Prague Carlo IV

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Senovazne namesti 13/991, Prague 11000 Czech Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1816)
360
Panoramas (17)
Room & Suite (267)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 07/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NH Collection Prague Carlo IV
Updated 07/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#104 of 672 hotels in Prague
Location
Cleanliness
Service
Value
Travelers' Choice
The 5* NH Collection Prague Carlo IV is located on Senovážné náměstí 13, on the border of the Old and New City of Prague and within walking distance of Prague Main train station. The international Václav Havel Airport is a 30-minute drive from the hotel. Set at the heart of Prague’s main tourist district, the hotel is close to all the major sights including Charles Bridge, Prague Castle, St. Vitus Cathedral, The National Theatre and The National Museum. The hotel offers 152 elegant rooms with a range of suites to choose from, along with access to the gym, luxurious spa and heated indoor pool. Guests can enjoy a range of dining options with a buffet breakfast and seasonal Michelin-standard menu, served with live music in the hotel’s sophisticated Ox Inn Lounge restaurant. Allergies and dietary requirements can be catered for upon request. The Ox Inn bar offers a full wine list and range of cocktails, while The Vault provides a more intimate wine-and-dine experience in the hotel’s stylish wood-paneled bar. Events, weddings and receptions can be held in the hotel’s well-equipped meeting center, with capacity of up to 293 guests. An on-site event planner is also available on request.
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Room & Suite (267)267
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Airport transportation
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Plunge pool
Yoga classes
Fitness / spa locker rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bidet
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Green
Languages Spoken
English, French, Russian, Spanish and 5 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
229Restaurantswithin 0.3 miles
104Attractionswithin 0.3 miles
3,449Reviews83Q+A100Room tips
Traveler rating
  • 2,272
  • 760
  • 261
  • 99
  • 58
Time of year
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Popular mentions
aak00 wrote a review Oct 2020
Vienna, Austria8 contributions11 helpful votes
I had stayed at the Carlo IV in Aug 2020. The hotel was very comfortable and the service was excellent. The staff was very attentive and helpful. Even though my visit to Prague was during Covid times, and things were quite complicated in terms of movement and sanitary rules, the hotel staff were very helpful. The location of the hotel is very good, conveniently located from all the major spots. The hotel was a little old but I guess it adds to the ‘dated charm’, my room was great but the I did not like the bathroom much – it was clean but not very modern. I would like to especially mention the hotel concierge, Jana Lorencovicova. She has excellent taste and she knows the city very well. She gave me very good recommendations for restaurants, bars and places to visit, even suggesting helpful alternatives when I could not visit a particular place due to Covid restrictions. Many thanks to Jana for ensuring that my stay in Prague was wonderful. The hotel spa was also very good and XXX is an excellent therapist, I would highly recommend her.
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Date of stay: August 2020
Value
Cleanliness
Service
1 Helpful vote
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Response from Petr Gruber, Guest Services / Front Office at NH Collection Prague Carlo IV
Responded Nov 19, 2020
Dear Valued Guest, Thank you so much for sharing your experience about your recent stay at Hotel Carlo IV NH Collection. I am more than delighted to read that you had a great time at our hotel and that you like our health and safety measures! My team and I strive on providing excellent service and culinary experiences in our Hotel Carlo IV., so that our guests can have the most memorable stay. Moreover I will definitely pass on your kind feedback to our staff and especially to Jana. I hope you will allow us another opportunity to provide you with exceptional guest experience when travel brings you back to to our beautiful Prague. Sincerely, Petr Gruber Front Office Manager
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melanie s wrote a review Sep 2020
1 contribution1 helpful vote
We just arrived back home after our pleasent and safe stay at Carlo IV. I was impressed by their high standards in all aspects. We did not just enjoy tasting mouth watering cousines,but we experienced excellent hospitality from all the staff and felt safe especially during this Pandemic Phase of Covid-19. We didn't think we will enjoy it this much. It is a place where you can have a much needed break in a safe environment. We would like to thank all the staff for making our experience memorable.
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Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Petr Gruber, Guest Services / Front Office at NH Collection Prague Carlo IV
Responded Nov 19, 2020
Dear Valued Guest, Thank you for the impressive review and for recognizing the care and attention to detail that we place on each and every guest’s experience. I’m happy to hear you had such a remarkable stay and very much look forward to welcoming you back again soon. Sincerely, Petr Gruber Front Office Manager
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John H wrote a review Sep 2020
Washington DC, District of Columbia2 contributions2 helpful votes
In light of the pandemic, the staff at Carlo IV have taken great pains to make their guests feel safe, secure and comfortable. I've stayed here twice for 3 nights each stay during the pandemic and the hotel just gets better. Beautiful rooms with space and luxury amenities befitting a world class hotel. The staff is friendly and helpful. And the restaurant is one of the best at which I have had the privilege to eat. I could not recommend Carlo IV more highly and am confident that they will manage the transition out of the Marriott family.
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Date of stay: August 2020
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Response from Petr Gruber, Guest Services / Front Office at NH Collection Prague Carlo IV
Responded Nov 19, 2020
Dear Valued Guest, Thank you for your thoughtful review. It was an absolute pleasure having you as our guest and I greatly appreciate your kind words – it is so wonderful to hear that despite a difficult situation you felt safe, secure and comfortable. Your compliments will certainly be passed along to our team and I very much look forward to welcoming you back again soon for another remarkable stay. Sincerely, Petr Gruber Front Office Manager
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François R wrote a review Sep 2020
Angouleme, France1 contribution1 helpful vote
I regularly stay at Carlo for either business or leisure travel. The staff is great and very polite and extremely helpful. I appreciated the quality of the rooms, always clean and quiet and also the - great - wellness area. See you soon.
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Date of stay: August 2020Trip type: Traveled on business
1 Helpful vote
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Response from Petr Gruber, Služby hostům / recepce at NH Collection Prague Carlo IV
Responded Sep 13, 2020
Dear Valued Guest, Thank you very much for taking the time to give us such a great feedback about your stays at the Carlo IV hotel. I am very pleased that you enjoyed your time in Prague. I will be sure to pass on your kind and heartwarming feedback to every department. Thank you for being our regular guests. We are already looking forward to welcoming you back the next time you will be staying in Prague. Sincerely, Petr Gruber Front Office Manager
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Martin Krocil wrote a review Aug 2020
Prague, Brno242 contributions66 helpful votes
+1
staying like 10 nights/year in Prague hotels We came back to Carlo IV (it was Boscolo Carlo IV before) after 6 years - back then my review was "I wish I could give maximum points" since there was a bit of dissapointment but this time? Chosen as an emergency solution after Hilton (long story..) booked at 11am and we arrived to the Carlo IV at around 1pm or so. What a welcome - sparkling clean, pallatial lobby (Covid times, travelling with 3yrs old must take safety and cleaningness as a Top priority), desinfected, but bright smiles even under the face covers, and response to asking to leave our luggage? "Well, sure, but your room is already prepared if you wish so :)" and then it followed by the offer of pool booking (supercool idea on a hot Prague day and limited, coordinated access to the spa area was Perfect) Check-in smoove - room amazing (I strongly recommend the Jr.suite even the more modern part of the hotel with smaller rooms may come attractive to many as well) and 2 minutes later knock on door with extra bathrobe and slippers sized for our little princess. Room spotless clean (if you care for latest 82inch TV they don´t have those yet, some smaller older ones instead, I personally did not turn on none of TVs in our room, why would I :)) Marble bathroom with plenty of towels and Acqua Di Parma toiletries also very handy not only on a hot Prague day :) . Welcome, personalized note from the manager and refreshments? - sure ;) (remember I booked the room 2 hours prior to the arrival) The chance to try the Chefs tasting menu is not to be missed too - The Chef Jan Knedla is a Great talent and the food was very well presented and tasty, I had a soup I am still thinking of as one of top three Best soups in my life and surelly we will be back to have one and try more from the Menu. Garden Bar/restaurant - very cool too with nice selection. Overall - not only impressive building, decor, rooms, almost every hotel has that BUT the Service and People working there - made the right feeling to enjoy the stay. Would Highly recommend to anyone. It is not too "plastic" like in many upper 5stars or in large chain hotels, warm and authentic instead. Well deserved (I think second, third maybe?) maximum appraisal from me on the Trip Advisor. Wow factor + safety and ultimate care.
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Date of stay: July 2020
Value
Rooms
Service
Room Tip: The historical part of the hotel - bigger rooms and really nice decor is my favorite Jr. suite...
See more room tips
1 Helpful vote
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Response from Petr Gruber, Služby hostům / recepce at NH Collection Prague Carlo IV
Responded Sep 13, 2020
Dear Valued Guest, Thank you for the impressive review and for recognizing the care and attention to detail that we place on each and every guest’s experience. I greatly appreciate your kind words, it is wonderful to hear that enjoyed so much the Chefs tasting menu with the Chef Jan Knedla and that the Service and People working here made the right feeling to enjoy the stay. Your compliments will certainly be passed along to our team and I very much look forward to welcoming you and your family back again soon for another remarkable stay Sincerely, Petr Gruber Front Office Manager
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Previous
PRICE RANGE
$129 - $326 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
boscolo prague, autograph collection hotel prague, carlo iv hotel prague, carlo iv prague
FORMERLY KNOWN AS
Boscolo Prague
LOCATION
Czech RepublicBohemiaPraguePraha 1 (City Center) / Nove Mesto (New Town)
NUMBER OF ROOMS
152
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Frequently Asked Questions about NH Collection Prague Carlo IV
Which popular attractions are close to NH Collection Prague Carlo IV?
Nearby attractions include Bohemian Alternative Bar Tours (0.10 miles), Obecní Dům (0.3 miles), and Jerusalem Synagogue (0.1 miles).
What are some of the property amenities at NH Collection Prague Carlo IV?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at NH Collection Prague Carlo IV?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Collection Prague Carlo IV?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NH Collection Prague Carlo IV?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to NH Collection Prague Carlo IV?
Conveniently located restaurants include Portfolio restaurant, Le Grill Restaurant, and Restaurace Tiskárna.
Are there opportunities to exercise at NH Collection Prague Carlo IV?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does NH Collection Prague Carlo IV have an airport shuttle?
Yes, NH Collection Prague Carlo IV offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is NH Collection Prague Carlo IV located near the city center?
Yes, it is 0.7 miles away from the center of Prague.
Are any cleaning services offered at NH Collection Prague Carlo IV?
Yes, dry cleaning and laundry service are offered to guests.
Does NH Collection Prague Carlo IV offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.