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NH Collection Prague Carlo IV

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Traveler (2048)
360
Panoramas (17)
Room & Suite (679)
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About

#118 of 647 hotels in Prague
Location
4.5
Cleanliness
4.6
Service
4.6
Value
4.3
Travelers' Choice
The 5 star NH Collection Prague Carlo IV is located on Senovážné náměstí 13, on the border of the Old and New City of Prague and within walking distance of Prague Main train station. The international Václav Havel Airport is a 30-minute drive from the hotel. Set at the heart of Prague’s main tourist district, the hotel is close to all the major sights including Charles Bridge, Prague Castle, St. Vitus Cathedral, The State Opera and The National Museum. The hotel offers 152 elegant rooms with a range of suites to choose from, access to the gym, luxurious spa, and heated indoor pool. Guests can enjoy a range of dining options with a buffet breakfast and seasonal menu served within the hotel’s sophisticated 1890 Restaurant & Bar. Allergies and dietary requirements can be catered for upon request. The 1890 Restaurant & Bar offers a full wine list and range of cocktails, while The Vault provides a more intimate experience in the hotel’s stylish wood-panelled bar restored from the former bank's vault. Events, weddings and receptions can be held in the hotel’s well-equipped meeting centre, with a capacity of up to 293 guests. An on-site event planner is also available on request.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children's television networks
Airport transportation
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Plunge pool
Yoga classes
Fitness / spa locker rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bidet
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Historic Hotel
Languages Spoken
English, French, Russian, Spanish and 5 more
Hotel links
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Location

Senovazne Namesti 13/991, Prague 110 00 Czech Republic
Name/address in local language
NH Collection Prague Carlo IV
4.5
4.5 of 5 bubbles3,666 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The NH Collection Prague Carlo IV delights guests with its regal atmosphere and historical charm, often complemented by live music and refined decor. It's set in a prime location that's conveniently close to attractions, yet peacefully removed from the city's hustle. The staff's professionalism shines, particularly during breakfast and spa experiences, and the cleanliness across the hotel earns high marks. However, opinions on value diverge, as some visitors find the hotel lacking, pointing to room size, noise, and maintenance issues as drawbacks that detract from its luxurious offerings.
Location
Convenient
Atmosphere
Regal
Rooms
Cramped
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding
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Sarah M wrote a review Apr 7
2 contributions
Without a doubt the best hotel my partner and I have ever stayed at. The service was beyond all expectations. The staff were incredibly friendly and helpful and the facilities were first class. The experience we had went above and beyond what would be expected in any hotel. You truly could not want any more. We will be back again. 10/10. Not to be missed. Thank you to all the team there :) Alex and Sarah
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Date of stay: April 2024
Value
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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lisa j wrote a review Mar 2024
Philadelphia, Pennsylvania5 contributions
I can't say enough about the hotel. It has all the amenities we were looking for while being situated within walking distance of all the sights. The tram was available just across the street, too. We were able to access restaurants, shops, and Old Town. The breakfast buffet is stunning. So much food! And the pool! We swam each evening in the most beautiful indoor pool. It made our entire experience in Prague more wonderful!
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Beatrix G wrote a review Mar 2024
3 contributions1 helpful vote
I celebrated my degree graduation there. Everything was great, Yosif from Guest Relations was amazing. He prepared everything I asked for. We were at the Mlynec restaurant and he told them I was celebrating my graduation so I got a little surprise there too so he took care of that as well. Nidhal from the bellboys was so nice and polite too. The breakfast was very tasty and there was a large selection of food. The waiters were also so nice, especially Jana if I remember her name correctly.
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Date of stay: March 2024
Value
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Location
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Andrw S wrote a review Mar 2024
Leeds, United Kingdom16 contributions6 helpful votes
+1
Our first time in Prague and what a wonderful place to stay. The architecture is fantastic and super comfortable. On arrival the wonderful Anna at guest relations suggested we took a seat whilst waiting for a checkin desk to come free. She came to collect ourselves minutes later. The hotel is beautiful inside and the staff are absolutely wonderful. Every member of staff had the time to assist us without any fuss. Cocktails in the bar area a must. Breakfast was again first class, a full self service option with speciality dishes prepared in the kitchen and brought out. Fizz with breakfast too. Will definitely return.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Brunilde L wrote a review Mar 2024
1 contribution
I had an amazing time at Prague Carlo IV. It was for the birthday of my husband, and the team prepared everything perfectly. The suite was lovely, the amenities as well. We tried the spa and did duo massage, it was excellent. I highly recoomend the hotel for a nice couple get away!
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Review collected in partnership with NH Hotels
Date of stay: March 2024
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services, Guest Services / Front Office at NH Collection Prague Carlo IV
Responded 5 weeks ago
Dear Brunilde, thank you for your recent stay at NH Collection Prague Carlo IV. To make our guests feel special and recognized is our signature practice and I am happy to see that we have made your stay that excellent. Our doors remain open for you and we will gladly be welcoming you any time you decide to come back to Prague in the future. Warmest regards, Yosif Mitkov, Guest Relations Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michaela M wrote a review Mar 2024
1 contribution
we had such a great experience from the food ,service ,the room was very clean and cosy. special thanks to Svetlana for her kindness and good service . 10/10 experience such a beautiful hotel with the best staff they helped us so much cant say anything bad
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services, Guest Services / Front Office at NH Collection Prague Carlo IV
Responded 5 weeks ago
Dear Michaela, thank you so much for the thoughtful review. We are so happy to know that we have given you such an amazing experience. We are looking forward to welcoming you again, hopefully soon. Warmest regards, Yosif Mitkov, Guest Relations Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jenni E wrote a review Feb 2024
Leeds, United Kingdom97 contributions77 helpful votes
The hotel is is beautiful, spotlessly clean and very grand, but the thing that makes it stand out is the staff. The breakfast hostess was polite and friendly every day despite being incredibly busy. The tall doorman stood outside in the cold with us while we waited for our taxi to the airport which was late. He also offered to get us transport to the airport in case ours didn't turn up. This was such great service as I was stressing about missing out plane. I asked the barman for ice as I had twisted my knee whilst out sightseeing. He provided me a large vacpacked bag of ice which was very much appreciated and incredibly kind. The rooms are not overly large but are very grand and as we were only staying for a long weekend the space was not an issue. The hotel is in a great location with a short walk to Wenceslas Square and the station. The breakfast at the hotel was by far the best hotel breakfast we have ever had. The selection and quality was amazing. We had to pace ourselves and were glad we were staying for a long weekend so that we could try everything. I loved the fresh pretzels. We would happily return
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Date of stay: November 2023
Value
Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services, Guest Services / Front Office at NH Collection Prague Carlo IV
Responded Feb 29, 2024
Dear Jennie, Thank you for sharing your lovely review. We are happy to know we were able to exceed your expectations. It is not only about beautiful facilities but about people who make the place special and the guests come back. We are very fortunate to have such stellar individuals working with us, and they truly go out of their way to ensure that everything is always perfect for our guests. Thank you again, and we are looking forward to welcoming you back soon. Kind regards, Anna Trehubova Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GretaTravels wrote a review Feb 2024
Florida7 contributions2 helpful votes
It would be hard to find fault with this hotel. We stayed 3 nights in a Comfort XL Room, 2 ppl, Breakfast, Parking in adjacent garage (fee) in Feb 2024. Prague is a fabulous city, but we came away feeling that the NH Carlo IV added even more to our visit. Quality is very high in all regards here. Location: On the perimeter of Prague, a solid 10 - 20 minute walk to central areas tourists want to be. Immediately right out of the entrance, the street has several upscale restaurant options. There are also some very good cheap eats nearby, ie. Italian & Lebanese restaurants. Walking almost 20,000 steps a day, inexpensive ubers were a good option a couple of times. Trains and trams are easy to access here, 10 minute walk to the main station. But our understanding was that they didn't go into the city, only around the perimeter, so we mostly walked. Room: The Comfort XL Room was really comfortable and provided good space traveling with a few suitcases. One of the very best beds we’ve ever slept in at a hotel, good pillow options and the highest ceiling ever made the room feel very spacious. Ample electric plugs. Good sound-proofing and black out curtains. Bathroom was luxurious and shower excellent though it took awhile to get hot water. Amenities good, though not generous and each room is likely allotted a particular # of towels. One day towels were taken, but not replaced. Just commenting since these things didn’t create a negative stay and perhaps our housekeeper just forgot to put things in that are normally provided. Parking & Elevators: Very convenient, reasonable fee, attached to the hotel, valet helpful and friendly on arrival and departure. There are 3 fast and functional elevators. Front Entry: This needs a “call-out” for anyone with mobility impairment. There’s a very steep, wide set of stairs going up into the hotel and we didn’t see another option for anyone who needs another option. Bar/restaurant: The bar in the lobby of this bank-turned-luxury-hotel was a wonderful place to relax over a drink after long days beautiful Prague. Staff very attentive, drink and food options very good. We had dinner while out in the city, but the breakfast in the restaurant here was quite spectacular, with a very attentive staff. It would be foolish to stay here and not enjoy this breakfast. Also fun at breakfast to see the big mix of international travelers. Pool/spa: So great to have a really nice pool, sauna, steam on a cold, rainy day! Though they offer facials, massages and other services, we didn’t have time to indulge. Service: Everyone in this hotel was genuinely engaged in providing the best experience, and English is spoken by most personnel. One thing we recommend NH Carlo IV “fix:” since English is the common language in international cities globally, we were disappointed - especially on our rainy day - that there were no TV entertainment channels in English. Also no option to watch with English subtitles. Like everyone, we were there to enjoy the city, but it’s nice to relax an hour or two in the morning or at end of day with a little tv. Thanks to everyone at Carlo IV for a memorable, wonderful visit in Prague.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Start your day with their great breakfast buffet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services, Guest Services / Front Office at NH Collection Prague Carlo IV
Responded Feb 24, 2024
Dear Valued Guest, You could not make my day more happy than receiving your amazing feedback. We are so delighted to hear that you have enjoyed the stay with us and extend your satisfaction in such literature comments which makes all of the Carlo IV team so proud of our service and so honored to have such a guest as yourself. It is not only about beautiful facilities but it is about people who make the place special and make the guests come back. We are very fortunate to have such stellar individuals working with us and they truly go out of their way to ensure that everything is always perfect for our guests. Thank you again and we all hope that we can welcome you back in the future. Kind regards, Anna Trehubova Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sunil C wrote a review Feb 2024
Essex, United Kingdom35 contributions11 helpful votes
+1
This Family holiday, our first ever visit to Prague, was to celebrate a milestone birthday. We checked in at reception and then at 15:00 were escorted to our respective rooms. # Our 2 originally allocated rooms were  miniscule,  felt suffocated, no view from windows, air conditioning did not work, was very hot, was located  next to the laundry/store room from where staff replenish room stock. We were compelled to seek assistance as there was no way the 4 of us would have lasted in that state for virtually a weeks stay at that establishment. . We spoke to " NI" in reception, who after communicating with her manager, allocated us rooms on the 4th floor, 1 double and 1 with 2 single beds. Rooms 445 and 439. The rooms were roomier, the bed was nice, large and firm with 3 pillow each with varied thickness, well presented with a nice view. There were 2 comfortable padded chairs, a long vanity desk, some wardrobes with a safe inside and and iron and ironing board, a fridge, a kettle and a pod coffee maker. All were useful. # The room temperature was very warm though. I turned  the thermostat to maximum cold but hours later it was still warm. We were not able  to open the large door to get some cool air as the handle was missing. On enquiring, we were advised the temperature cannot be made cooler than 21 degrees. We just had to drink a lot of fluid. # Unfortunately, we were given 2 small bottles of water a day as standard, definitely not at all enough to quench the thirst generated by that warmth. Reception advised us that the ensuite sink tap had cold water for drinking and making hot beverages👍. There is a large smart TV but with # very few English channels, so we watched mostly news. This is a smart TV so you can link your Android phone and throw pictures from your phone to view on the TV. The ensuite has all the facilities including a bidet and a modern circulate sink. # There is however no hooks what so ever to hang clothes, this really needs addressing. The rain shower and the hand shower are really great and powerful 👍 # however the glass screen is too short and as the floor is not lipped or tapered to take the water away, some water ends up on the floor of the ensuite . So best to put your shower mat flush against the shower platform edge, to stop the puddle spreading. { BREAKFAST} This is served  on the ground floor 1890 Restaurant & Bar each morning. There are 4 nice 1/3 circular sofas to the left as you enter the restaurant with accompanying bucket chairs, nice and cosy. There is a fantactic choice of exotic loose teas in red tins, representive of the different regions of the world, made by Ronnefeldt. In addition to this, there are some tall rectangular sealed tea bags with a wide variety, each delivered handsomely. There are 3 different types of cold milk, I got hot milk from the hot drinks machine. There is fresh ginger, cinnamon stick, cloves and star anais to supplement your hot drink. There are many cold and very limited hot good food options to choose from, # hash browns would be a worthy addition. My personal breakfast was very memorable, thanks particularly to the very cable Executive "Chef Radek Benetka". On 3 separate occasions, he created omlettes for me to my exact specification, with the consistency I prefer, they were truely superb👌 On the final day, when I went to call on Chef Radek, I was advised by the very capable and extremely helpful Breakfast Supervisor Katerina that the chef was off that day but he had left instructions with her about how my omlette should be created.  This was yet another 👏 for Chef Radek. Katerina also aided in my breakfaat enjoyment by acquisitioning my favourite juice that was not available in the restaurant, but she managed to get that for me on the occasions I asked her. She is a very worthy restaurant supervisor, very well spoken, courtious, who always has a cheerful smile. So thank you  Katerina and Chef Radek for making my breakfast a very memorable one. { SPA/SWIMMING POOL/SAUNA/STEAM ROOM/Showers} This facility is located in the basement, accessible by stairs and lift, the lift button is marked with the particulars. Thank you Wilma for all your help  and guidance during our stay, this enabled me to visit the facilities at the quietest times. Collect your towel and sheet from spa reception and enter the pool area. The 4 circular/rectangular jacuzzis are built into the swimming pool, all along the left. There is hot and cold drinking water dispenser with cups, located next to the Jacuzzi. Sauna and steam room are at the furthest end of the pool along with some showers. The facilities are accessible Mo,Tu,We,Th&Su - 8 to 9pm. Fri&Sat upto 10pm. The quietest period is 8 am and during lunch time hours. { THE ENTERTAINMENT} Whilst we were there we saw a lady pianist singing and performing, the piano element was particularly pleasant. She was seated to the left of the bar on the far end of the ground floor lobby. We also saw a harpist during breakfast on our last day. We were seated next to her, as the 4 larger 1/3 circular tables were already occupied. Those small circular tables are far too small for 4 people, ok for upto 3 at the most. As this was out last day, we did not mind as the harp was very soothing indeed. { NOTEWORTHY POINTS} This hotel is a former bank and the old vaults and related items are on show in the rooms located on the far right of the lobby, adjacent to the bar. You must make it a point to see this excellent display.👏 MARVELS Fans - This is where Spiderman Far From Home's hotel scenes with Tom Holland and Zandaya, were filmed. {SUMMING UP} Thank each and everyone of you at this Fine hotel for providing the perfect base and your individual help in making this special Family holiday so memorable. A particular mention for NI in reception and her Manager, Chef Radek and Katerina at the 1890 Restaurant and Wilma at the Spa, all of whom applied the icing on the cake for me by going that extra mile. We were pleased to have checked out on a Saturday as the volume of foot traffic dramatically increased by then. As our flight was not due to take off for another 9+ hours, we left our luggage at reception and waited a while in the lobby before heading out for our last day of exploration and culinary. Good to see NI was on reception. She came over and gave us some water, that was so thoughtful of her, thank you NI🙏 One very notable point about Prague, the air purity is excellent and the air clean, very good for one's lungs. Also the restaurants we ventured to were very accommodating and amacable and adapted the freshly made dishes to cater for some of our very stringent dietry needs, so thank you all for that flexibility, others elsewhere can take a page from their book To conclude, we will return to Prague and will make it a point to a stay at this very hotel again with hopes of being spoilt rotten, as we have been on this occasion. 👏Thank you 🖖 🌞ny
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: #breakfast from 8 to 10, closes 10.30. #complimentry spa facilities for staying guests. Quietest...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services, Guest Services / Front Office at NH Collection Prague Carlo IV
Responded Feb 23, 2024
Dear Valued Guest, You could not make my day more happy than receiving your amazing feedback. We are so delighted to hear that you have enjoyed the stay with us and extend your satisfaction in such literature comments which makes all of the Carlo IV team so proud of our service and so honored to have such a guest as yourself. It is not only about beautiful facilities but it is about people who make the place special and make the guests come back. We are very fortunate to have such stellar individuals working with us and they truly go out of their way to ensure that everything is always perfect for our guests. Thank you again and we all hope that we can welcome you back in the future. Kind regards, Anna Trehubova Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christopher Newton wrote a review Feb 2024
Sheffield, United Kingdom1 contribution
This is a beautiful hotel, charming impeccable staff and oozing 5 star quality everywhere. Fabulous rooms and spotlessly clean. Great restaurant for breakfast and dinner. You will want to stay longer. Also sent me a bottle of wine and some delicious cake for my birthday. Dekukuji mnohokrat Carlo iv
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services, Guest Services / Front Office at NH Collection Prague Carlo IV
Responded Feb 23, 2024
Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to know we were able to exceed your expectations. it will always be a pleasure to welcome you at NH Collection Prague Carlo IV. Kind regards, Anna Trehubova Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$180 - $303 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
boscolo prague, autograph collection hotel prague, carlo iv hotel prague, carlo iv prague
FORMERLY KNOWN AS
Boscolo Prague
LOCATION
Czech RepublicBohemiaPraguePraha 1 (City Center) / Nove Mesto (New Town)
NUMBER OF ROOMS
152
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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NH COLLECTION PRAGUE CARLO IV $170 ($̶2̶1̶8̶) - Updated 2024 Prices & Hotel Reviews - Czech Republic

Frequently Asked Questions about NH Collection Prague Carlo IV
Which popular attractions are close to NH Collection Prague Carlo IV?
Nearby attractions include Bohemian Alternative Bar Tours (0.10 miles), Jerusalem Synagogue (0.1 miles), and Obecní Dům (0.3 miles).
What are some of the property amenities at NH Collection Prague Carlo IV?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at NH Collection Prague Carlo IV?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Collection Prague Carlo IV?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NH Collection Prague Carlo IV?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to NH Collection Prague Carlo IV?
Conveniently located restaurants include Zem Prague, Portfolio Restaurant, and Ema Espresso Bar.
Are there opportunities to exercise at NH Collection Prague Carlo IV?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does NH Collection Prague Carlo IV have airport transportation?
Yes, NH Collection Prague Carlo IV offers airport transportation for guests. We recommend calling ahead to confirm details.
Is NH Collection Prague Carlo IV located near the city center?
Yes, it is 0.7 miles away from the center of Prague.
Are any cleaning services offered at NH Collection Prague Carlo IV?
Yes, dry cleaning and laundry service are offered to guests.
Does NH Collection Prague Carlo IV offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.