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Senovazne Namesti 13/991, Prague 110 00 Czech Republic
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Traveler (1888)
360
Panoramas (17)
Room & Suite (680)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 05/19/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/19/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#125 of 685 hotels in Prague
Location
4.5
Cleanliness
4.6
Service
4.5
Value
4.3
Travelers' Choice
The 5 star NH Collection Prague Carlo IV is located on Senovážné náměstí 13, on the border of the Old and New City of Prague and within walking distance of Prague Main train station. The international Václav Havel Airport is a 30-minute drive from the hotel. Set at the heart of Prague’s main tourist district, the hotel is close to all the major sights including Charles Bridge, Prague Castle, St. Vitus Cathedral, The State Opera and The National Museum. The hotel offers 152 elegant rooms with a range of suites to choose from, access to the gym, luxurious spa, and heated indoor pool. Guests can enjoy a range of dining options with a buffet breakfast and seasonal menu served within the hotel’s sophisticated 1890 Restaurant & Bar. Allergies and dietary requirements can be catered for upon request. The 1890 Restaurant & Bar offers a full wine list and range of cocktails, while The Vault provides a more intimate experience in the hotel’s stylish wood-panelled bar restored from the former bank's vault. Events, weddings and receptions can be held in the hotel’s well-equipped meeting centre, with a capacity of up to 293 guests. An on-site event planner is also available on request.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children's television networks
Airport transportation
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Plunge pool
Yoga classes
Fitness / spa locker rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bidet
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Classic
Business
Languages Spoken
English, French, Russian, Spanish and 5 more
Hotel links
Special Offer:GET EXTRA BENEFITS!

Location

Full view
100Great for walkers
Grade: 100 out of 100
242Restaurantswithin 0.3 miles
108Attractionswithin 0.3 miles
3539Reviews84Q+A100Room tips
Traveler rating
  • 2,329
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  • 63
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Popular mentions
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Most Recent
sophiealicia4 wrote a review Sep 23
Wolverhampton, United Kingdom19 contributions8 helpful votes
Firstly staff are all so lovely and polite we could see they were working hard with large busy groups. Hotel is overall really stunning. Compliments to the chef as the food was so good that we stayed in twice as it was far better than the food we had outside! Loved using the pool facilities very relaxing , and was almost always empty midday. pool is a little cold though and the waterfall fountain in the pool was never on. The complimentary toner was always empty and the womens hairdryers didn’t work but we had one in the room anyway. Was a shame the other 2 bars were shut would have loved to have gone to them. They did have 2 business conferences when we arrived so we sat in the bar area to eat, this wasn’t too much hassle but when it’s advertised as restaurant always open it’s a bit strange. Really good sax and piano player! Really enjoyed the entertainment. Breakfast was also nice. Only concern is one of their lift doors doesn’t shut properly, looks like it could get worse. maintenance should be done incase it randomly decided to completely open when going up/down. Would recommend this hotel to anyone coming to prague also really local to the town centre:)
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jan Dlouhy, Guest Services / Front Office at NH Collection Prague Carlo IV
Responded 4 days ago
Dear Sophiealicia, Thank you for choosing the NH Collection Prague Carlo IV for your stay in the city. I am happy to read your feedback and to see that you enjoyed your visit. In addition, I would like to thank you also for highlight the beauty of our building, the hard work of the staff, our relaxing spa complimentary for our hotel guests, breakfast and the live music that we have during some evenings. Let me apologize for any inconvenience that you had. Regarding the spa, I will share this comments with the Spa manager in order to improve ourselves and the service that we are providing to our hotel guests. I am sorry that we have this events in the moment that you experienced our restaurant, however I am sure that the Chef will be very proud to read this amazing feedback about the food. We are pleased that you would recommend the hotel to other travelers and I hope you give us another chance and we can welcome you again in the future. Warmest regards, Leyre Veloso Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zuzana C wrote a review Jul 2021
5 contributions3 helpful votes
Hotel's Favorite
Very nice place in Praque with excellent SPA, beautiful large rooms and perfect kitchen menu. The staff is very nice and helpful and Hotel is very close to the center. Thank u🙌🏻 We were very happy there.
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Date of stay: July 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Petr Gruber, Guest Services / Front Office at NH Collection Prague Carlo IV
Responded Oct 3, 2021
Dear Valued Guest, Thank you for the impressive review and for recognizing the care and attention to detail that we place on each and every guest’s experience. I’m happy to hear you had such a remarkable stay and very much look forward to welcoming you back again soon. Sincerely, Petr Gruber Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JFS wrote a review Sep 20
Lancashire, United Kingdom29 contributions28 helpful votes
We have just stayed 4 nights at this lovely hotel The reception on arrival, was very friendly and efficient, supported by the Manager, Martin. We were offered a Suite on the second floor, which was everything we expected. The only slight niggle, was the noise of the trams outside from 4:30 am, so I would advise people to perhaps select the opposite side of the building, but other than that, the suite catered for all our needs, with plenty of space. We had lunch and breakfast at the hotel and we found the food to be excellent, accompanied by very attentive service. Our only other suggestion, would be to ask the staff at the lobby bar, to be slightly more attentive to guests waiting for drinks, as it became a little frustrating having to wait at times. The Spa is lovely and a great place to relax after a busy day in Prague. Overall, absolutely delighted with our stay; and if we return to Prague, we will visit NH Collection Prague Carlo 1V.
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jan Dlouhy, Guest Services / Front Office at NH Collection Prague Carlo IV
Responded 1 week ago
Dear JFSfoody, Thank you very much for your amazing review. We are very glad that you enjoyed your stay with us and I will share your constructive comments with our staff! Thank you once again for this amazing comment! We hope dearly to welcoming you back to our hotel! Warmest regards, Vincent Begue Guest Relations Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Discover488336 wrote a review Sep 18
1 contribution
We didnt have a great experience at this hotel. Service is not very friendly. - pretty steep walk-up at the entrance. Dont expect any help with your bags, unless you go inside and ask for it. - breakfast is very expensive and pretty bland. They will start cleaning it up at 10:01am, spraying windex over your head while you still eating. - Promised upgrades are not provided. Just lies and excuses. There are no rooms with any view. - Elevator is stuffy and smells. - Service at the bar is so slow, you want to leave before you get your drink (its not busy). Its not horrible, and overall its really fine - room clean, furniture new, but you can get that across the street from half the price.
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jan Dlouhy, Guest Services / Front Office at NH Collection Prague Carlo IV
Responded 1 week ago
Dear Discover488336, Thank you for your honest review. I am sorry to hear that your stay was not to your expectations and we fell short in delivering an amazing stay. We are always striving to improve ourselves and we constantly push towards perfection. This is why I would like to thank you for giving us this feedback as this is the only way for you to improve! Let me also invite you once again in our hotel so you could judge how well we have improve. We hope to welcome you once again in our hotel and make your stay magical! Best regards, Vincent Begue Guest Relations Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WAW_PL wrote a review Sep 16
Warsaw, Poland17 contributions7 helpful votes
I spent one night on business trip. Hotel is in central location despite historical building offers parking with valet service. Friendly and responsive staff, great check in experience by Leyra. Spacious and clean rooms, variety choices at breakfast.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jan Dlouhy, Guest Services / Front Office at NH Collection Prague Carlo IV
Responded 1 week ago
Dear WAW_PL, First and foremost, thank you for choosing our hotel for your stay in Prague. It is an honor for me to read such a positive and nice comment about your experience in the hotel and with me during the check-in. I am very happy to read that you enjoyed our rooms, breakfast and location of our historical building. Daily, we put a lot of effort trying to provide the service that our guests deserve, therefore I am delighted to read such a good feedback and valuation from your side. Let me thank you also for highlighting our variety in the breakfast, I will share this with the breakfast team. We look forward to welcoming you back in the future if your steps bring you once again to the city. Warmest regards, Leyre Veloso Guest Relations Department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GianniB137 wrote a review Sep 12
Prague, Czech Republic30 contributions1 helpful vote
Fantastic Staff, very kind and efficient. A very well service and a great position!! For my opinion, is one of the best hotels in Prague. The atmosphere is very relaxing and the restaurant is very well.
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Review collected in partnership with NH Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jan Dlouhy, Guest Services / Front Office at NH Collection Prague Carlo IV
Responded 2 weeks ago
Dear GianniB137, Thank you for your review. We are very glad you enjoyed your stay with us and I will transmit your praises to everyone from the staff. We dearly hope to welcome you once again in our hotel! Sincerely, Vincent Begue Guest Relations Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NicB wrote a review Sep 6
Manchester, United Kingdom107 contributions55 helpful votes
Good choice for a break in Prague. Its a 5 minute walk to the Powder Tower which leads onto the fabulous Old Square or the same distance the other way to the main train station which is where the airport bus drops off so location is ideal. The inside is beautiful although our room (210) was a bit smaller and darker than I would have expected from a superior room. Staff were helpful and everything efficient. Breakfast was as you`d expect from this quality of hotel very good with the added bonus of a very talented lady playing the harp whilst you ate, we really loved that. Overall it was a great time and I`d recommend the hotel
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Date of stay: September 2022
Rooms
Cleanliness
Service
Room Tip: Room 210 is not a great choice, a bit dark with no view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jan Dlouhy, Guest Services / Front Office at NH Collection Prague Carlo IV
Responded 3 weeks ago
Dear Nic B, Thank you for posting your review and sharing your experience with the other travelers. I am happy to read that you liked the location of the hotel, indeed is very conveniently placed in the heart of the city so our guests can go mainly walking to every sightseeing. Also, we are delighted to read that you would recommend the hotel and that you enjoyed our breakfast with the live harpist, the beauty of the building and such a good comment about our staff. If your steps will bring you back again, let us know and we will try to accommodate you in a room more in line with your preferences so you can have even more pleasant and memorable time with us. Sincerely, Leyre Veloso Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MW2210 wrote a review Sep 4
Coffs Harbour, Australia71 contributions65 helpful votes
Such a beautiful hotel! From the moment you get out of the car till the time you leave you feel like you are the only people there.. You are greeted and welcomed to the hotel. The team are amazing and go out of their way to make your stay great. The rooms are super quiet and comfortable . Yummy breakfast!!
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jan Dlouhy, Guest Services / Front Office at NH Collection Prague Carlo IV
Responded 3 weeks ago
Dear MW2210, On behalf of the NH Collection Prague Carlo IV team thank you for your great review. I am happy to read that you had a memorable time with us. We put a lot of effort daily trying to provide the best service that we can to our guests therefore it is an honor for me to read such good comments about our staff. I would like to thank you also for highlight the building, our comfortable rooms and the breakfast that you have described as "yummy". We are looking forward to welcome you again in the future. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
petejohn7722 wrote a review Sep 1
Stockport, United Kingdom159 contributions74 helpful votes
+1
Hotel is great ...perfect location ..very clean and staff are so friendly ..breakfast selection is really varied and great ..hot or cold Rooms very clean and maid cleaned every day Would certainly stay here again
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Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jan Dlouhy, Guest Services / Front Office at NH Collection Prague Carlo IV
Responded 4 weeks ago
Dear Petejohn, Thank you for your fantastic rating. We are happy to see that you like the location, staff, and breakfast as well as your room and we hope to see you again in the future. Sincerely, Jan Dlouhy Front Desk Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
abw171 wrote a review Aug 2022
Newcastle upon Tyne, United Kingdom58 contributions53 helpful votes
Excellent hotel in a great location. Particular highlights were the pool and spa facilities, the bar and breakfast area and the lobby itself which was in itself stunning especially near Christmas! There was also a good selection at breakfast including dairy free milk and yoghurts! Would recommend for a visit to Prague!
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Date of stay: November 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jan Dlouhy, Guest Services / Front Office at NH Collection Prague Carlo IV
Responded Aug 21, 2022
Dear abw171, Thank you for your fantastic review. We are delighted to read that you fully enjoyed our hotel and we hope to see you soon again. Sincerely, Jan Dlouhy Front Desk Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
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PRICE RANGE
$134 - $219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
boscolo prague, autograph collection hotel prague, carlo iv hotel prague, carlo iv prague
FORMERLY KNOWN AS
Boscolo Prague
LOCATION
Czech RepublicBohemiaPraguePraha 1 (City Center) / Nove Mesto (New Town)
NUMBER OF ROOMS
152
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Frequently Asked Questions about NH Collection Prague Carlo IV
Which popular attractions are close to NH Collection Prague Carlo IV?
Nearby attractions include Bohemian Alternative Bar Tours (0.10 miles), Jerusalem Synagogue (0.1 miles), and Obecní Dům (0.3 miles).
What are some of the property amenities at NH Collection Prague Carlo IV?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at NH Collection Prague Carlo IV?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Collection Prague Carlo IV?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NH Collection Prague Carlo IV?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to NH Collection Prague Carlo IV?
Conveniently located restaurants include Portfolio Restaurant, Zem Prague, and Le Grill Restaurant.
Are there opportunities to exercise at NH Collection Prague Carlo IV?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does NH Collection Prague Carlo IV have airport transportation?
Yes, NH Collection Prague Carlo IV offers airport transportation for guests. We recommend calling ahead to confirm details.
Is NH Collection Prague Carlo IV located near the city center?
Yes, it is 0.7 miles away from the center of Prague.
Are any cleaning services offered at NH Collection Prague Carlo IV?
Yes, dry cleaning and laundry service are offered to guests.
Does NH Collection Prague Carlo IV offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.