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Mamaison Residence Downtown Prague

Na Rybnicku 1329/5 V Tunich 9, Prague 120 00 Czech Republic
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Traveler (112)
Room & Suite (66)
Dining (6)

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About

#317 of 646 hotels in Prague
Location
4.5
Cleanliness
4.5
Service
4.5
Value
4.2
Home is not a place… it is a feeling. Our elegant newly designed Rooms and Apartments furnished in the Scandinavian style, offers the ideal combination of home style living and the indulgence of hotel service. Whether you are traveling on leisure or business, single or a large family - we are the perfect choice to stay. Mamaison Residence Downtown Prague is located directly in the city center and only a 6 minute walk from Wenceslas Square. Easy to reach by car. The surrounding area is full of parks, restaurants, cafes, bars, theaters and popular attractions in the Old City such as the Prague Castle. The Hundred – Spired Prague Home …. just one step closer to explore from our terraces and balconies. We offer also many leisure activities – fitness, game room and Wellness. Mamaison Residence Downtown Prague is proudly involved in corporate “Join Pure Life” program and is internally recognized as sustainable property.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Billiards
Babysitting
Parking garage
Sauna
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Wine / champagne
Patio
Table tennis
Board games / puzzles
Video game console
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Taxi service
Business Center with Internet Access
Spa
Full body massage
Salon
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
ATM on site
First aid kit
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Residential Neighborhood
Mid-range
Languages Spoken
English, Russian, Czech

Location

Na Rybnicku 1329/5 V Tunich 9, Prague 120 00 Czech Republic
Name/address in local language
Mamaison Residence Downtown Prague
130Reviews13Q+A12Room tips
Traveler rating
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daniellemalcolm1 wrote a review Jan 2024
United Kingdom1 contribution
Recently returned from a weekend staying here. Couldn’t have been happier with the service received. I had booked this hotel for a weekend away to celebrate my Husbands birthday. I contacted the hotel a week before our arrival and paid to have balloons and a cake in our room for when we arrived. We arrived early morning for check in and to our surprise the room was available for check in immediately. Our room was decorated for my husbands birthday, They had even upgraded us free of charge to a 1 bedroom apartment it was a great touch. The cake was delicious! The room was perfectly clean and had all the amenities that were needed for our weekend including a kettle, iron, hair dryer, extra pillows etc. we popped the the local store and brought some items to keep in our fridge for our stay but items can be purchased from the reception. The hotel itself is very modern and well kept. Breakfast was great had multiple options and plenty of, There was always plenty of seating space. Staff were always pleasant and helpful. Our room wasn’t cleaned while we stayed but to be honest this didn’t bother us as we make our own bed on a morning and tidy up after ourselves as we would at home and when we wanted fresh towels we would just ask and these would be replaced. Would return to this hotel and recommend 100%
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cecília Pačutová, Guest Services / Front Office at Mamaison Residence Downtown Prague
Responded Jan 29, 2024
Dear daniellemalcolm1, it is wonderful to read that you had a fantastic experience at our hotel. Your feedback serves as a wonderful encouragement to the staff. We hope that we will have the opportunity to welcome you back in the near future. Best regards, Cecília Pačutová - Front office manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Adele G wrote a review Dec 2023
London, United Kingdom80 contributions41 helpful votes
This hotel is on a quiet street very close to the Old Town and many of Prague’s attractions. It looks like it was recently renovated and the rooms are very nicely designed, the bed is comfortable, bathroom is modern and the shower was good… but when it comes to service and how the hotel is managed, it’s rather like a 2-star hotel: - There is NO housekeeping whatsoever… I had to complain repeatedly to reception to get someone to come in and make the bed once in a week-long stay. I was shocked to learn that in this 4-star hotel they would service the room once every 3 days (it turns out this was hidden way down in the hotel description). In reality, the staff made the bed only once on day 4 and they never showed up again. - No one came over to clean the bathroom throughout the week, dust was piling up in the room, on the floor, etc. - The bath towel is so small and quite thin that it gets soaked after barely drying half of my body, and I had to constantly switch to a second smaller towel. - The excuse that the reception staff gave me was that this is for environmental reasons… while I fully support the environment and I applaud hotels that run their properties in a sustainable way, sending someone to tidy the bed only ONCE in a week-long stay has nothing to do with sustainability, and all to do with being cheap! - I requested to speak to the Manager but apparently there was no one over the weekend to speak to, and the reception staff had no authority whatsoever to deal with the situation, or get the room cleaned, etc.… again, quite surprising of a 4-star facility! If a 4-star hotel is operating over a weekend, they should have at least one manager on-site, but that was not the case at MaMaison. - I have been in various environmentally friendly and sustainable hotels and have seen how they are run: they change bed linen and towels every 3 days; they use eco cleaning products; they use energy-efficient light bulbs, etc… AND they provide the service expected of their star-rating, like cleaning up the room daily, tidying the bed. But MaMaison does NONE of these basic services. - And while they use the environment to justify the lack of room cleaning services, they had the heat on at almost 30C across the common areas that it was unbearable to move around – I overheard several guests complaining about the extreme heating. - Worse, it was impossible to turn off the heating in the room; all I could do is turn it down to the minimum THEY have set, but that was still too hot for me, I had to open the window in the middle of December. The hot air kept pumping non-stop that I ended up coughing throughout my stay, and injured my lungs! When I asked the reception staff for help, they claimed that there is ONE setting across the hotel and there is no way to turn off the system in individual rooms. Not sure how that is consistent with the hotel’s claim for being sustainable? - Last but not least, while most 3- and 4-star hotels I stayed at provide a mini-fridge, a kettle and complementary tea and coffee in the room to allow guests a minim level of comfort AND privacy, MaMaison does not offer either. The reception staff claimed it was a “safety” issue, which is incomprehensible, given all modern appliances have auto-switch off features. Instead they directed me to come down to reception to buy coffee and tea at the bar… So again, under the disguise of sustainability and safety, the hotel is just being cheap, and is not providing basic services. While the reception staff was trying to address the problems, it was obvious that they had no authority whatsoever and no means to provide the solution that best meets basic guest expectations; they were very apologetic and recognised that the hotel had serious problems with providing the service expected of a 4-star property. I chose a 4-star hotel expecting the standard services that come with such a property; instead I got the 2-star experience for the price of a 4-star. I would have been better off at an AirBnB where I would have had access to the basics (e.g. a kettle to make my own coffee in the morning without having to dress up and go down to reception to buy a cup of coffee) and where I could have done the basic cleaning… at a fraction of the cost that MaMaison charged. Never again!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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naddie1 wrote a review Feb 2023
Motherwell, United Kingdom271 contributions105 helpful votes
Hotel is lovely situated a ten minute walk from everything. Breakfast was great, plenty to pick from. I found the rooms and hotel to be very hot!! Even though it was cold outside it was way to hot inside!! Room lacked a kettle or small fridge, so that was a down fall for us!! Would go back and would recommend.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Martina Černá, General Manager at Mamaison Residence Downtown Prague
Responded Apr 11, 2023
Thank you Naddie for your review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kirsti B wrote a review Jan 2023
Edinburgh, United Kingdom154 contributions89 helpful votes
This hotel is located perfectly. Away from the main tourist area but only 10 -15 mins walk. The hotel is clean, shower amazing and staff are very helpful. The only downside was first night, we were rudely woken from someone looking to get into the wrong room at 1am, and last night, people above us stomped about to the early hours, elephants come to mind. We stayed in room 248, which was to the back. Breakfast was great and staff are brilliant.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Martina Černá, General Manager at Mamaison Residence Downtown Prague
Responded Feb 8, 2023
Dear Guest, thank you very much for your review, We are happy you enjoyed your stay with us. I am sorry you were disturb by other guests - that January weekend was hotel completely full and some guest still post celebrating the NYE. Hope to have a chance of welcoming you back once. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ShelleyMD wrote a review Dec 2022
Oxford, United Kingdom102 contributions71 helpful votes
I stayed here with my friends for a weekend Christmas market trip. We booked Mamaison because it was great value and when we arrived, we couldn't believe how lovely it was for such a good price. I would highly recommend staying here for couples, families, friendship groups or even solo travellers. Great location and a 5 minute walk to Wenceslas Square, good size clean rooms with nice bathrooms and great showers. Great breakfast facilities and just a fantastic stay in general. Very comfy sleep!!
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Date of stay: December 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Martina Černá, General Manager at Mamaison Residence Downtown Prague
Responded Feb 8, 2023
Dear Shelley, thank you so much for being a brilliant hotel to you. We are very happy you and your friends enjoyed the Christmas market trip with us ! Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Isabella L wrote a review Dec 2022
1 contribution
we called the hotel before we booked to make sure the pool area was included when we saw the pictures of the spa area. on the phone they said it was included. now we are here and then you have to pay an extra service for the pool... crappy service
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Date of stay: December 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Martina Černá, General Manager at Mamaison Residence Downtown Prague
Responded Feb 8, 2023
Dear Isabella, we apology for your experience. There is Fitness and Game room available to our guest free of charge, but not wellness. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mr J wrote a review Dec 2021
North Yorkshire, United Kingdom61 contributions85 helpful votes
Arrived to this lovely hotel, spotlessly clean. The staff friendly and helpful. The breakfast was plentiful in choices and well prepared. I’d thoroughly recommend this hotel. Quite saddened of how Covid restrictions at the present time are affecting the occupancy of Prague hotels. I wish this hotel well for the future.
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Date of stay: December 2021Trip type: Traveled as a couple
Room Tip: Take a travel kettle with you !
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Martina Černá, General Manager at Mamaison Residence Downtown Prague
Responded Dec 20, 2021
Dear Guest, Thank you very much for writing us a review. We are thrilled to read you you enjoyed your stay with us and thank you for recommending us to others. Merry Christmas !!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shark2333 wrote a review Aug 2021
Karlovy Vary, Czech Republic61 contributions14 helpful votes
Location is close to the city center, but quiet neighborhood. Reception, especially Mr. Aleš was very helpful and friendly. Thank you. Our room was clean with flat screen TV. Breakfast was great, many variations of food. We would highly recommend.
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Date of stay: July 2021
Rooms
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Martina Černá, General Manager at Mamaison Residence Downtown Prague
Responded Aug 16, 2021
Thank you very much for your review and for recommending us to others!!! Best regards, Martina Cerna - GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CzassyTraveller wrote a review May 2020
Dubai, United Arab Emirates234 contributions58 helpful votes
+1
Mamaison The location is near to the Wenceslas square and major attractions. Prague is walkable city and the subway /tram system is very convenient. IP paplova and Muzuem is the nearest at this hotel. There's a nearby Asian convenient store down the street where you can buy rice (if you want to cook rice or anything ,sausages maybe? :) ). The apartment is complete with all the kitchen facilities, from the frying fan, utensils, microwave, fridge, dishwasher machine -everything! This is a good place to stay for longer stays (but of course dont miss out trying the Czechia local foods). There is also a washing machine and dryer at 4th floor which you can use for washing your dirty clothes ( applicable for those staying longer or if you just wanted to have all your clothes clean). You need to buy the detergent at the reception for 30 Czech crowns. This room is actually just the opposite of our room (402) that's why it's convenient to me when I washed some of my clothings. I am just not sure if the Hotel rooms have the same facilities. The breakfast also had a good selection of food and they're quite good too. I will recommend this hotel to my friends who will visit Prague and will stay here again if ever I will be visiting Prague someday soon. Two things I didn't like... first are the people who shouts at night outside the street. During the first day, it was so loud! I think it's already common in Prague? Also, about the water in the shower, for the duration of my stay, early in the morning like 5.30 to 6.30Am.,the water in the shower is boiling hot !! It's almost scalding (I mean it!). I need to run the water for half an hour to almost an hour till it gets a little colder. so basically I wasted my time waking up early just to wait for the water to be bearable and take a bath! Ugh.
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Date of stay: November 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Martina Černá, Generální ředitel at Mamaison Residence Downtown Prague
Responded Jun 1, 2020
Dear Valued Guest, Thank you very much for your review and many helpful information you shared, other travelers might truly appreciate. I am sorry you were disturbed by the noise of Prague night visitors, and happy to say, we have also rooms facing to the Courtyard garden, which might definitely avoid any street noise and some of them even offer a balcony or terrace. Yes, we have laundry rooms located on each guest floor to make it convenient for our guests. I would like to apologize for the shower issue, had my engineer to check on it, to make sure this was an isolated issue. Again thank you very much for recommending us to your friends and others! Hope to have a pleasure of seeing you back once! Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Adam&Charl wrote a review Mar 2020
St Helens, United Kingdom7 contributions1 helpful vote
This hotel was a hidden gem! We arrived early and our room wasn’t ready yet but it the staff were lovely and put our luggage safe while we went to explore! The staff gave us a map and directed us on the short walk to the centre! The room was lovely, clean, warm and the beds were so comfy! The hotel reception had a shop in which allowed you to get food or drink at any time! They also had a lovely open fire in reception which was fantastic to sit by with a drink after a cold January day exploring!
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Date of stay: January 2020
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Martina Černá, Generální ředitel at Mamaison Residence Downtown Prague
Responded Mar 11, 2020
Dear Adam, Thank you very much for your review, we are proud to read such a nice comments about our residence and team. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$77 - $135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
longin center - marriott executive apartments hotel prague, marriott executive apartments prague, marriott longin center, marriott prague
LOCATION
Czech RepublicBohemiaPraguePraha 2 / Nove Mesto (New Town)
NUMBER OF ROOMS
173
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MAMAISON RESIDENCE DOWNTOWN PRAGUE $87 ($̶1̶2̶0̶) - Updated 2024 Prices & Hotel Reviews - Czech Republic

Frequently Asked Questions about Mamaison Residence Downtown Prague
Which popular attractions are close to Mamaison Residence Downtown Prague?
Nearby attractions include Prague Best Experience (0.1 miles), MindMaze Prague (0.2 miles), and Torch VR - Virtual Reality Escape Room Games (0.1 miles).
What are some of the property amenities at Mamaison Residence Downtown Prague?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mamaison Residence Downtown Prague?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Mamaison Residence Downtown Prague?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mamaison Residence Downtown Prague?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Mamaison Residence Downtown Prague?
Conveniently located restaurants include The Street Burgers and Cocktail Bar Prague 2, Al Tagliere, and SOVA.
Are there opportunities to exercise at Mamaison Residence Downtown Prague?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Mamaison Residence Downtown Prague have airport transportation?
Yes, Mamaison Residence Downtown Prague offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mamaison Residence Downtown Prague located near the city center?
Yes, it is 0.08 miles away from the center of Prague.
Are any cleaning services offered at Mamaison Residence Downtown Prague?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mamaison Residence Downtown Prague?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.