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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Daily temperature and symptom checks for staff
Updated 04/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Golden Well Hotel
Updated 04/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#6 of 685 hotels in Prague
Location
4.9
Cleanliness
5.0
Service
4.9
Value
4.7
Charming traditional retreat in 16th-century Emperor's residence, set beneath the walls of Prague Castle. Wander up the cobbled, traffic-free streets to The Golden Well (U Zlate Studne), clinging to the wall in the shadow of Prague Castle, and you will uncover one of the city's best kept secrets. This modest collection of little inter-locking houses was once home to Emperor Rudolf II, and later the astronomer Tycho de Brahe. Sensitive renovation - has created a cosy yet refined hotel. The result is a pleasing balance of mod cons - internet access, satellite TV - and old style elegance.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Airport transportation
Business Center with Internet Access
Massage
Rooftop terrace
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Rooftop bar
Car hire
Taxi service
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Laptop safe
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Hidden Gem
Romantic
Languages Spoken
English, French, Czech, German
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
178Restaurantswithin 0.3 miles
140Attractionswithin 0.3 miles
Contact
U Zlate Studne 166/4, Prague 11800 Czech Republic
Name/address in local language
Getting there
LesserPrague Metro6 min
HradčanskáPrague Metro10 min
Rental CarsSee rental cars from $29/day
2029Reviews32Q+A100Room tips
Reviews
Traveler rating
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The location is virtually built into the base of the Prague castle complex, and a few minutes walk to the Charles Bridge. Each room is unique. The bathroom was huge and well appointed. There is an evening treat in your room, and a daily happy hour in the lounge. The breakfast and dinner rooms offer spectacular views,
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Date of stay: September 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Michal Motyčka, General Manager at Golden Well Hotel
Responded 1 week ago
Dear Naran B, thank you for your nice words and apt review. It has been a pleasure for the whole team to have you here and we hope that we will have an opportunity to welcome you back, soon. With kind regards, Marek Čornanič Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
There are hotels in the world that make other choices in the area superfluous. Examples include The Grand Hotel in Milan and The Merrion Hotel in Dublin. The Golden Well is one of those hotels. The location is elegant and quiet, yet central. The views are striking. The staff is friendly, and the restaurant is excellent. The room are well-appointed, comfortable, and unique. The Golden Well makes visiting Prague simple; I would not stay anywhere else.
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Michal Motyčka, General Manager at Golden Well Hotel
Responded Aug 4, 2022
Dear 174peterq, let me thank you for your amazing feedback. We are honored to be compared with such a great hotels around the world. We are looking forward to welcome you back at the Golden Well, soon! With warm regrads, Marek Čornanič
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From spacious rooms to attentive service, my family's stay in Golden Well was perfect. The rooms are decently sized and tastefully furbished, and the hotel staff was above and beyond to satisfy our needs. Breakfast was also perfect in every way. 从宽敞的房间到周到的服务，我家人在黄金井的住堪称完美。 房间大小适中，装修雅致，酒店工作人员竭尽所能满足我们的需求。 早餐在各方面也很完美。非常推荐。
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Hotel location on Google Map is inaccurate. Call the hotel in advance.
谷歌地图的订位不准确。提前联系酒店确定位置。
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jan Korta, General Manager at Golden Well Hotel
Responded Jul 12, 2022
Dear guangqunx, thank you very much for your great review and we are delighted to hear you enjoyed our hospitality, room decor and equipment as well as our famous buffet breakfast experience. We do hope to welcome you back at Golden Well Hotel Prague soon ! Kind regards Jan Korta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Service was top notch! This hotel had a great location, included an awesome full breakfast, late afternoon wine and snacks, lovely accommodations and amenities in the room. Literally everything you can ask for! But the most remarkable aspect was the really great service from check-in to check-out! Stellar and superb hospitality are two words that I would use. We had cancellations of our flight when leaving and I ended up having to return to the hotel alone at 5 am for another day. The genuine kindness in a difficult time meant a lot to me. Literally every aspect of the hotels service was 100%!
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Date of stay: July 2022Trip type: Traveled on business
Room Tip: All of Prague, including this hotel has cobblestone streets. This hotel is up a hill about 30...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jan Korta, General Manager at Golden Well Hotel
Responded Jul 12, 2022
Dear Charlottem342, thank you so very much for your fantastic review and we are truly excited you enjoyed our hospitality. Reviews like yours elevate our enthusiasm even more after a few challenging years in hospitality business and shows us we are on the right track in delivering a truly memorable experiences to our customers. We sincerely hope to be able to welcome you back to Golden Well Hotel Prague anytime soon ! Kind regards from Prague Jan Korta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Where to stay was a very personal question for me when visiting the town of my childhood... and I found a place of piece and quiet in the middle of the busy old town/castle area with excellent service and fantastic views. The hotel is in the walking distance from the center, tram and metro. Everything worked perfect, stable wifi needed for work, garage service in the hotel nearby, small goodies etc.. I have not used the restaurant during my stay, other than for breakfast, yet I could recommend if you're looking for a nice dinner treat from my previous experience. Looking forward for my next stay
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Date of stay: May 2022
Location
Cleanliness
Service
Room Tip: Higher floors and garden orientation are probably necessary for the views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Michal Motyčka, General Manager at Golden Well Hotel
Responded Jul 4, 2022
Dear 29pavlar, I am more then happy to hear about your joy after staying with us. We are exactly what you have described. Small boutique hotel with award winnig restaurant in direct center but still in quiet quarter of the Prague. Sorry that you were not able to enjoy culinary experience at our rooftop restaurant. Hope next time will be the chance. For reservation feel free to contact me directly on michal.motycka@goldenwell.cz With warmest regards Michal Motyčka Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is in great location away from the tourists in the old town but just at the foot of the castle. However, the path to the hotel is cobbled and pedestrianised (albeit a small bit) so if people have difficulties then this may be something to consider. Our room was ok (quite small in the corner of the second floor) and a bit dark with one window at the end of the room. Would not want to stay in this room again!!! It was a lovely touch to have chocolates or a small cake every day in our room with the turn down service. Svatlana was very helpful at the main desk but she was only there on the first day we arrived. Unfortunately, the other lady receptionists were not very helpful. We kept asking for the phone in our room to be repaired which was never done despite repeated requests and so could not order room service or communicate with the reception. Our last day was very disappointing as we came back to the hotel tired and hungry and before we left for the airport we asked the receptionist to request the restaurant that delivers room service for a sandwich and coffee. At first there was a language barrier but finally when she did understand we were told it was not possible as the restaurant was booked for a party and they could not make a sandwich. We asked to speak to the restaurant (as we had checked out) but she refused to let us do this which left a very disappointing memory. Ultimately as we were hungry we took the cab early to the airport and ate there. One would not expect this of a hotel that is a five star and a “luxury” hotel!!! Also beware that the reception does not call you if you have booked a private guide to pick you up at the hotel. We made this mistake and assumed the reception (like at all hotels) would intimate us that our guide had arrived and was waiting at reception. Ultimately, it was only when we were leaving the breakfast room that the lady told us someone was waiting and we ran down to find out he had been waiting an hour and has kept requesting the reception staff to intimate us that he had arrived. Besides the above, a nice hotel in a good location.…
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Michal Motyčka, General Manager at Golden Well Hotel
Responded Jun 27, 2022
Dear Sherina P, Thank you for your review and honest feedback. We are truly grateful for your personal opinion and feelings from your stay because it can help us to improve our services. Since we cannot change the disposition of our rooms, we will definitely keep in mind your preference about room for a possible future stay. I would like to sincerely apologize for the unfortunate inconvenience with your room telephone. Our houseman checked the phone after you reported it. The telephone had to be replaced with new one. Unfortunately, the delivery from our supplier took longer than your stay. Please accept my apologies if this information was not given to you at the front desk. Let me mention, that we are building a completely new team of the front desk and our trainees have still a lot of to learn. I admit, that receptionist´s reaction to your request for a meal before your departure was inappropriate and according to our standards you should have been offered with the room service, which is always available, even there is a private event at the restaurant. In case you are already checked-out form your room, you can be served in our lounge room. This was definitely a mistake at our side. Incident with the tour guide was not completely caused by our front desk. The guide said that you have the information about him, so receptionist do not have to call you and he will be waiting in his vehicle outside the hotel. He appeared again after almost hour, saying that he is still waiting and you did not arrive. We immediately tried to contact you and did so via our restaurant colleague, because you were just at the breakfast. Our receptionist could not know, that the guide is still waiting outside because in our hotel you can leave the building also through the restaurant exit, so you avoid the front desk. Anyway, I would like to assure you that I have thoroughly investigated origins of your unpleasant experience and took appropriate consequences to avoid similar situations in the future. I believe that we will have opportunity to welcome you at the Golden Well again and prove you, that your last experience was just an exception and we will serve you with the best possible service. On behalf of the General Manager Marek Čornanič Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We finally go to stay here after having reservations for the past two years but due to COVID. The hotel personnel were great in working with us to keep our reservation for us for so long. The rooms were spacious and had every amenity you can imagine. The staff were so helpful and friendly. They provided great recommendations for places to eat, things to do and see. The breakfast that was included was outstanding. Great food and service in a beautiful environment. If we go back to Prague, there is no doubt we will stay here again and recommend it to anyone we know who may be traveling here in the future.
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Date of stay: May 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Michal Motyčka, General Manager at Golden Well Hotel
Responded Jun 16, 2022
Dear Joan B, first of all let me thank you for staying with us. Every single guest are even more valuable for us and we try to treat them as best as we can do after long Covid period. We are glad to hear that you enjoyed your stay in our Golden Well hotel and you planed to stayed with us next time. Feel free to write me directly to michal.motycka@goldenwell.cz Meanwhile have a nice time and we are looking forward to see you in our hotel or restaurant again. With kind regards, Michal Motyčka Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This hotel hides down a cobblestone lane. If you want to treat yourself to something special, you MUST stay here. We stayed in the Tycho de Brahe suite and it was spectacular. Immaculate, gorgeous and VERY romantic. Wonderfully comfortable bed! There is a beautiful view of the gardens from the bedroom windows. As if this isn’t enough, the staff are fantastic. A very special “thank you” to Libuse Salanska, Marec Cormac and (please forgive me, I’m terrible with names), the gentleman who gave us a tour the evening of May 24th. I cannot say enough about the staff, they are exceptional. I can’t wait until the day I can return to this dream of a hotel.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Michal Motyčka, General Manager at Golden Well Hotel
Responded Jun 7, 2022
Dear 390debrar, first of all let me thank you for staying with us and also let me express my gratitude for such amazing review. We are glad to hear that you have enjoyed your stay so much. Especialy thank you for warm words about our staff. Marek and Libuše are great and I will share your positivie experience with them. Hope to see you in our hotel in near future. With waremest regards, Michal Motyčka Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We chose the hotel to stay for my husband's significant birthday and were utterly delighted with the service from start to finish. Our rooms were perfect: a wonderful view, every amenity imaginable, comfortable bed, amazing array of pillows, delightful evening treats (& lovely gesture of a mini birthday cake for my husband!). Staff couldn't be more helpful, the views across the terracotta buildings, the perfect breakfast and ideal, super quiet location. Would certainly recommend.
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Date of stay: May 2022
Location
Service
Sleep Quality
Room Tip: Perhaps ask for a view? But all rooms looked good online.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Michal Motyčka, General Manager at Golden Well Hotel
Responded Jun 3, 2022
Dear NinaCadac, I am so excited after hearing that you have find out our hotel as a perfect place for special occasion. That is our main goal to prepare our treasured guest overall great experience which will stay long time in your memories. Neverthenless thank you also for sharing your warm words among entire TA comunity and we are looking forward to see you back in Golden Well. With warmest regards, Michal Motyčka Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a relief to find that wonderful customer service still exists. We're not very high-maintenance but Marek was a star both before we arrived (with honest advice about our planned trip to the Bohemian-Switzerland Park - which, by the way, was an excellent day-out from the city and very easy to sort yourself with public transport and some googling) as well as helping out in small ways while we were staying at the hotel. We've stayed in the main area across the river previously but far prefer this side for the views and a quieter spot (that said, you're at Charles Bridge in no time). Thurs/Fri was lively but enjoyable - the weekend saw a huge influx of visitors (we were on a train with quite a few of them coming from Germany on the Fri night) so might be worth considering your days of travel. I would definitely stay at the Golden Well in future and my only criticism is that they had booked out the terrace or restaurant on 2 of the 3 nights we stayed. I understand why they'd want to do this but, nonetheless, it's frustrating for those who've booked to stay…
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Michal Motyčka, General Manager at Golden Well Hotel
Responded May 25, 2022
Dear J9409ME, first of all let me thank you for your magnificent review and also for sharing it with another TA members. I would like also to apologize for the inconvinience regarding fully booked restaurant. It was very rushing weekend but generaly our award winning restaurant is usually fully booked at leat one week in advance. That is why we are writing to all our hotel guest in confirmation letter to make a reservation at our restaurant. Neverthenless thank you for staying with us and hope to see you in our hotel next time. With warmest regards Michal Motyčka Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$182 - $257 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
golden well (u zlate studne) hotel prague
LOCATION
Czech RepublicBohemiaPraguePraha 1 (City Center) / Hradcany & Letna
NUMBER OF ROOMS
19
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Claim Your Listing Frequently Asked Questions about Golden Well Hotel
Which popular attractions are close to Golden Well Hotel?
Nearby attractions include St. Vitus Cathedral (0.2 miles), Prague Castle (0.1 miles), and Slivovitz Museum - R. Jelínek (0.3 miles).
What are some of the property amenities at Golden Well Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Golden Well Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Golden Well Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Golden Well Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Golden Well Hotel?
Conveniently located restaurants include Bagel Lounge Malostranska, Terasa U Zlate studne, and Coda Restaurant.
Does Golden Well Hotel have airport transportation?
Yes, Golden Well Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Golden Well Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Golden Well Hotel?
The staff speaks multiple languages, including English, French, German, and Czech.
Are there any historical sites close to Golden Well Hotel?
Many travelers enjoy visiting Old Town Hall with Astronomical Clock (0.8 miles), Vysehrad National Cultural Monument (1.9 miles), and Lobkowicz Palace (0.06 miles).