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andel’s by Vienna House Prague

#115 of 670 Hotels in Prague
Certificate of Excellence
Stroupeznickeho 21, Prague 15000, Czech Republic (Formerly Andel'S Hotel Prague)
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andel’s by Vienna House Prague
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1,772 Reviews from our TripAdvisor Community

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Showing 1,213: English reviews
Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

The hotel is very nice and clean and provides many things for the guests and also it is close to the public transport. The room is nice and bed comfortable Bathroom is perfect with both bath and shower. The staff is kind and helpful, mostly the restaurants staff was very helpfull during our stay. The dishes from the room service... More 

Helpful?
Thank Lucie S
Level Contributor
130 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

This bad hotel is located in the hustle and bustle Andel district in Prague. I have no problems on the location, bed and walking distance. The views were also not a problem at all. The main problem of this hotel is the service and the surrounding ambience. The service was terrible, and if there was a choice not to give... More 

Helpful?
Thank Justin C
Marek P, Resident Manager at andel’s by Vienna House Prague, responded to this review

Dear Guest, dear Justin C, thank you very much for your constructive feedback about your stay with us. We deeply regret that your stay was such a disappointing experience. Your comment about the room will be passed to our Housekeeping Manager as well as to our Chief Engineer. We are very sorry to hear your comments regarding our staff and... More 

Copenhagen, Denmark
Level Contributor
108 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Arrived very early, but they still found a room for me - big plus! The room was excellent. Did miss a coffee maker, but finding coffee in Prague is doable:) The location is half an hour's walk from the tourist center, which is also a plus. Only real minus was the breakfast, where I hit the peak hour. For a... More 

Helpful?
Thank Jørgen Bo N
Marek P, Resident Manager at andel’s by Vienna House Prague, responded to this review

Dear Guest, dear Jørgen Bo N, thank you so much for your kind words about your stay with us at andel's by Vienna House Prague. We appreciate that you share your honest feedback with us, as it gives us the opportunity to learn and to find new ways how to further improve our services. We are very sorry you had... More 

Toronto, Canada
Level Contributor
139 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is a 10 minute tram ride from the Charles Bridge , in a very animated working and business district,and right next to a large and good shopping centre that boasts an enormous Tesco supermarket and a small Marks and Spencers. The hotel is very modern in every way,which is both good and bad. This is NOT a hotel... More 

Helpful?
Thank unclepaull
Marek P, Resident Manager at andel’s by Vienna House Prague, responded to this review

Dear Guest, dear unclepaull, thank you very much for choosing our hotel for your stay in Prague and for sharing your review with us and with other travellers. We are very pleased to hear that you liked lively Andel location full of shops and restaurants and you enjoyed our spacious rooms with comfortable beds and all amenities. We are open... More 

Derby
Level Contributor
8 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

Andel's is a well presented budget hotel on the outskirts of Prague. The staff are very efficient and friendly. breakfast was what you would expect from a European city warm and edible but nothing spectacular.The rooms were modern and well presented with air conditioning, there was also a room bar with a large choice of drinks and snacks.

Helpful?
Thank wayne b
Marek P, Resident Manager at andel’s by Vienna House Prague, responded to this review

Dear Guest, dear wayne b, thank you very much for staying with us at andel's by Vienna House Prague while you were visiting Prague. We are delighted that you were satisfied with our helpful staff, your words are the best possible reward for our work. We are also pleased to read that you liked the room, its facilities and the... More 

SF
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a wonderful stay this past July 7-11th 2016 at this hotel in our European vacation . Its centrally located within 2 min. walk to the metro and we actually took bus # 191 to get to the front of the hotel directly from outside of the airport arrival terminal. It was fantastic, The amenities are more than adequate... More 

Helpful?
1 Thank rriveong
Marek P, Resident Manager at andel’s by Vienna House Prague, responded to this review

Dear Guest, dear rriveong, thank you very much for sharing this fantastic review with us as well as with other travellers. We are very pleased to hear that you made the most of your holiday in Prague and we are very proud we could become your base for exploring the city. Thank you also for your nice words about our... More 

Peterborough UK
Level Contributor
229 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Here on a work trip and fit the bill fine. Not sure what grade room I had but on 5th floor and it was a good size , nice bed , walk in shower and separate bath , good in room safe etc. Nice size breakfast buffet too , not huge veggies options but enough. It's over a mile to... More 

Helpful?
Thank theposh
Marek P, Resident Manager at andel’s by Vienna House Prague, responded to this review

Dear Guest, dear theposh, thank you very much for your stay with, we are delighted we could serve as your base during business trip. We have just finished the refurbishment of executive rooms on the 5th floor, so it is fantastic to read that you enjoyed your stay in one of them. We are also very happy for your comment... More 

Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 9 days, a combination of business and pleasure. The executive rooms are just ok. Rather spacious but the chairs at the desks are very uncomfortable. The bathroom is very tiny with way too much glass. When taking a shower the water leaks all over the floor. I am really not sure how it does not leak into... More 

Helpful?
Thank Ceeebee
Marek P, Resident Manager at andel’s by Vienna House Prague, responded to this review

Dear Guest, dear Ceeebee, thank you for choosing our hotel for your stay in Prague. We appreciate your constructive comments here on TripAdvisor, as they definitely help us to think about possible improvements. We are very sorry to hear that design of the rooms did not meet your expectations. However, thank you very much for your kind words regarding great... More 

2 reviews
2 of 5 stars Reviewed 2 weeks ago

Aging hotel far from the centre of town. Old carpets, old paint, very basic decor, and well, you get the picture. By far the most annoying part of our stay however was the incessant noise from other travellers because of the paper thin walls, which continued well into the night. And the hotel succeeds at serving the worst coffe I've... More 

Helpful?
Thank Boris C
Marek P, Resident Manager at andel’s by Vienna House Prague, responded to this review

Dear Guest, dear Boris C, let us thank you for sharing your opinion regarding your recent stay with us. We are very sorry we were not able to meet your expectations especially regarding the room. Currently we are working on gradual refurbishment, we have just finished with reconstruction of executive rooms on the 5th floor. We would be very happy... More 

Jakarta, Indonesia
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

So positives first, all staff were friendly especially David at check in, one night shift lady who was extremely snotty put me off. The room was spacious and clean. Shower design made it as such as water pool all over the floor. Toilet placement made you hit your elbow every time, cheapest toilet paper ever. No coffee or tea facilities... More 

Helpful?
Thank Bobbie B
Marek P, Resident Manager at andel’s by Vienna House Prague, responded to this review

Dear Guest, dear Bobbie B, thank you very much for your constructive feedback and for sharing this review from your recent visit of our hotel. We are delighted to note that you liked our design rooms and attractive location. We are also happy that David was able to help you with all your wishes and needs, thank you for your... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
PASSIONATE ABOUT DESIGN Located in the popular 'Andel' district, the andel's by Vienna House Prague stands for design, modern architecture and a warm welcome. Ideally suited for business travellers and holiday makers alike, both the hotel itself and the apartment complex are surrounded by numerous shops and restaurants, and the Old Town is within easy reach. ... more   less 

Additional Information about andel’s by Vienna House Prague

Address: Stroupeznickeho 21, Prague 15000, Czech Republic (Formerly Andel'S Hotel Prague)
Location: Czech Republic > Bohemia > Prague > Praha 5
Price Range: $66 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — andel’s by Vienna House Prague 4.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Andel`s Hotel And Suites Prague
Prague Andels Hotel
Andels Hotel Prague
Andels Prague
Hotel Style:
#40 Business Hotel in Prague
#86 Family Hotel in Prague
#94 Romantic Hotel in Prague
#102 Luxury Hotel in Prague
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