Hotel Duo

Hotel Duo

Breakfast
Traveler (1232)
Room & Suite (399)
Dining (110)
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About

4.0
#134 of 654 hotels in Prague
Location
3.8
Cleanliness
4.3
Service
4.1
Value
4.2
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Hotel Duo offers accommodation in 654 rooms of different categories with all the comforts and quality services. Modern and flexible conference center with a big congress hall and 10 smaller meeting rooms features a wide range of meetings, incentives, conference and event possibilities. The hotel also provides Food&Mood restaurant, Lobby bar, summer terrace and garden, large parking lot, bowling, fitness and massages.
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Property amenities
Paid private parking on-site
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Table tennis
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family
Modern
Languages Spoken
English, French, Russian, Czech and 1 more

Location

Teplicka 492, Prague 19000 Czech Republic
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 54 out of 100
54
Prague-Ruzyne Airport
Střížkov
4 minPrague Metro
Ládví
14 minPrague Metro
4.0
4.0 of 5 bubbles2,998 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Hotel Duo seems to strike a chord with guests for its exceptional value, boasting scrumptious food and reasonable rates, though there are occasional mentions of extra fees. The hotel's atmosphere, marked by modernity and style, ensures a memorable stay in its cozy, clean rooms, despite some feedback on size and dated decor. Its location is celebrated for easy metro access and tranquility, albeit with limited nearby attractions. Acknowledged for its overall cleanliness and friendly service, the hotel does face occasional criticism over facility upkeep and service responsiveness.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory

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2,998Reviews95Q+A100Room tips
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Detailed Reviews
cbbbbx wrote a review Jan 2020
Newton Abbot, United Kingdom
3.0 of 5 bubbles
Me and my partner visited Hotel Duo in January. To begin our service was amazing! We got shown to our room and i could not fault it! We went for the breakfast only catering option and this is where the hotel is let down as i’m glad we did. On our final night we thought we would chill out and have a meal at the hotel restaurant. The service we received there was very poor as it seemed as if the staff did not want to be there. The food also came out very cold. However the hotel itself is very beautiful with spacious beds and rooms. The metro is only a 1 minute walk away with a Lidl just around the corner which was perfect for little toiletries we had forgotten. We also decided to get an uber to take us into the centre which was around 160czk which works out around £5/£6 and it’s only around 20 mins away! Would recommend the hotel however not the food itself. Will definitely be visiting the beautiful city again tho
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jan Hotels P, Marketing Specialist at Hotel Duo
Responded Jan 19, 2020
Dear cbbbbx, Thank you very much for choosing Hotel Duo for your stay in Prague. We are pleased to hear that you enjoyed the service received on your arrival. Please allow us to extend our sincere apologies for the inconvenience and dissatisfaction with the restaurant service. Please be assured that this is not up to our standards and we will do our best to avoid it from happening again. Should you consider our hotel for your stay again, we would be glad to welcome you back. Warm Regards, Patricia Guest Satisfaction Team
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Pam doove wrote a review Aug 2020
5.0 of 5 bubbles
When arriving at the hotel; the minute we walked through the door; the staff were extremely accommodating and friendly ( this positive energy was carried throughout our stay, making us feel very comfortable at the hotel and around Prague ). We had asked for extra pillows and had forgot our plug adaptors and when we asked if they could help us, they supplied us with everything we needed, even going as far as to provide us with extra information on places we wanted to visit with there own suggestions. The rooms were exceptional, especially for what we paid we were absolutely beyond impressed. We will be coming back to Prague and we will be coming back to the hotel !!! Special thank you to all the staff working through the pandemic!
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Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jan Hotels, Marketing at Hotel Duo
Responded Aug 12, 2020
Dear guest, Thank you for the nice review which is appreciated a lot. We do our best to make our guests happy and fell at home, and therefore, reading such a review as yours makes us feel proud of our great staff. We are looking forward to your next visit to Hotel DUO. With warmest regards, Matúš
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
CarbonChauvinist wrote a review Feb 2020
4.0 of 5 bubbles
Clean, great location right next to subway, despite number of rooms breakfast service wasn't overcrowded. Quiet room.
However we explicitly asked for one double bed, and despite hotels promise we got two single beds pushed together. On top of that it might have been most uncomfortable bed we had ever slept on. Air conditioning gave off a foul smell. No bottled water in rooms (present on ad pictures).
Hotel Duo isn't bad, but it sure didn't feel like a four star hotel.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jan Hotels P, Marketing Specialist at Hotel Duo
Responded Feb 17, 2020
Dear CarbonChauvinist, thank you very much for taking the time to share your review. We are pleased that you enjoyed your stay with us and that the location was convenient. Please accept our apologies for the uncomfortable bed as well as the smell of the airconditioning. Should you despite this experience choose our hotel again, we would be delighted to welcome you back and prove that we can do better. Warm Regards, Patricia Guest Satisfaction Team
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Jemma G wrote a review Jan 2020
1.0 of 5 bubbles
Not sure how this hotel has all these good reviews as the experience i had with this hotel was not one I’d particularly want to repeat. Stayed here over Christmas as part of a tour. The food in this place is NEVER hot. I watched them replace the tray from the kitchen with a fresh one and so went to get my dinner and it was stone cold as were all of the other trays out (some fresh some not so much) this was the case for every meal I ate there. Bored of this i even decided to try room service to see if that was any better. They forgot my drink and had to come back with it and again the food was stone cold and poorly cooked. Desert was flavourless.
Bar staff were unorganised and rude. Don’t get me wrong it was Christmas i understand they were busy but they wouldn’t serve at the bar insisted we sat to order our drink. We then waited 20 more minutes for a server to come to us even though they knew we had sat and wanted drinks. 30 minutes later had to go to the bar and ask where the drink was. This happened every night. One night few people came down a bit later than the rest of us just as we were getting our drinks so before the waiter could leave they ordered theirs, his (PAVEL) response rolled his eyes and said ‘I do have other customers you know i cant just get you drinks tonight’ this was our first round of drinks no one else was trying to get his attention and after we had all been served he then stood around chatting and laughing with his colleagues so clearly he was just so damn busy.
Disgusting attitude lazy and all round just rubbish service.

I came back from a day out one day to hear voices in my room opening the door i found 2 of the housekeepers sitting on the bed having a good old chat they apologised and left but why this was thought to be appropriate is beyond me. Surely that’s what a break room is for. Tea and coffee were not topped up each day as expected and they kept separating the twin beds (even though i should have had a double bed in the first place).

Finally had to have security out to ‘fix’ the safe couple of times. First it wouldn’t lock then it locked my passport inside and wouldn’t open left me fearing for the security of my property.

Plus sides.......the beds were made daily and towels replaced, there were toiletries and a fridge in the room. The room was a decent size was above the smoking area so tiny bit of noise if the windows were open but as i use ear plugs this didn’t cause me any issues.
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Date of stay: December 2019
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jan Hotels P, Marketing Specialist at Hotel Duo
Responded Jan 6, 2020
Dear jemmag862, Thank you for choosing Hotel Duo for your stay in Prague. We are so sorry that your experience was not to your expectations. Please accept our sincere apologies for the inconvenience caused during your stay. Be assured that this is not up to our standards and we will take action to prevent this from happening again. Should you consider choosing our hotel again, please do not hesitate to contact me at guest.satisfaction@janhotels.cz so I could personally oversee your stay. Warm Regards, Patricia Guest Satisfaction Team
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Electric F wrote a review Feb 2020
5.0 of 5 bubbles
Hotel-I stayed here with my partner for 3 nights, don’t be fooled by the outside of the hotel as it does look abit dated but once you get inside your see it’s far from that. Beautiful modern lobby & reception with a lovely little bar & dining area. Just off the lobby you have drinks machines and the door to the outside patio for a smoke. The rooms were lovely, quiet spacious, lots of storage space, shower was excellent very powerful. Rooms cleaned daily. The pillows however are very very soft (feather like) but was bearable for how long we was there.

Breakfast- great selection of food, with hot & cold choices. Great omelette station too which I had every morning, there was always lots of tables at breakfast so we just took our time which was nice.

Getting about- the train station is 5 mins across the road this will take you into the centre in around 12 mins! So so easy & handy to get around from this hotel. Also Uber costs around £12 from the centre back to the hotel as the trains stop around midnight.

Duo also has a gym, swimming pool & sauna & steam. We just used the gym which was small but ok for the time we was there. Very clean & friendly people who used it also.

All in all a wonderful stay & will definitely be returning in the future.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jan Hotels P, Marketing Specialist at Hotel Duo
Responded Feb 6, 2020
Dear Sammygeorgie, Thank you very much for taking the time and sharing your detailed review. We love to hear that you had a fantastic stay and we already look forward to welcoming you back on your next trip to Prague. Warm Regards, Patricia Guest Satisfaction Team
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Rehmanul H wrote a review Jun 2022
1.0 of 5 bubbles
First impressions of the hotel were good despite the hotel looking shabby as it claims to be 4 star the reception staff were very welcoming during check in, however everything went downhill from there.
My room was not ready by check in so I was told to wait and the reception staff I had to deal with subsequently was very unprofessional and patronising, answering a phone call and talking for 10 minutes in the middle of issuing my room keys leaving me standing there despite me telling him I was tired from the journey.
The hotel corridor leading to the rooms looked grim and depressing. Surprisingly on the plus side, rooms were much nicer and clean. On the other hand, no toiletries were provided despite being claiming to be a 4 star hotel. The hand wash/shower gel/shampoo seemed to be the same liquid and the only toiletry provided.
The bed frame was undoubtedly a double but made up with two single mattresses which doesn’t make much sense. Everything else in the room was decent.
The facilities the hotel were subpar as well, the gym was full of old rusty equipment, whilst not the best gym it is better than a lot of hotel “gyms”. The pool however, was closed due to “technical reasons” is what it said on the notice, very convenient.
The room-keeping staff on checkout day were very unprofessional, barging into the room without knocking from 8AM and following up a couple more times, despite door being chained locked.
Overall, my experience at this hotel was lacking for what I consider to be 4 stars, from the staff and rooms to the amenities and facilities, I would not return.
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jan Hotels, Marketing at Hotel Duo
Responded Jun 24, 2022
Dear Rehmanul, On behalf of the entire hotel, I would like to apologize for any inconvenience this may have occurred during your stay with us. I understand your dissatisfaction and we should keep what we promise. Rooms at checkin from 2 pm, in case there is a problem where the operation and cleaning of 654 rooms is more demanding, we must ensure that the guest room at checkin is cleaned as a matter of priority. The current standard of our soaps, I can say that we take from a Czech supplier that cooperates with a German company and it is a quality product that does not belong to the luxury ones, but meets the parameters for a 4 * hotel. The rooms are equipped with dispensers, for the sake of sustainability we leave from the cosmetics in separate small bottles, but these are available if you call the reception. No problem to deliver to the room if requested. In all rooms there are beds 90x200cm, and in the case of doubles they can be pulled together, or disconnected if required. We have to react in this way with the fact that it is not possible to predict the demand of our guests and in this way we remain more flexible. There is a possibility, if this is not adequate, we can provide a top low mattress on the bed measuring 180x200cm, which will provide a full double mattress. The wellness area is being prepared for extensive reconstruction and details and designs are being worked on, and we can't wait for these areas to come to life again. I'm sorry that the Housekeeping staff disturbed you early in the morning, everyone was re-trained to enter the guest's room, and we hope it won't happen again. I hope we have not completely ruined your stay and we have some hope that you will come back to us. If this is the case, contact me at my email hotel.director@hotelduo.cz, I will take care of your stay as much as possible, choose a better room category, with a private check-in and an invitation to a drink in our lobby bar. We apologize once again and sending best regards from Prague, Andrea Píchalová Hotel Director
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Elrox wrote a review Mar 2020
Portsmouth, United Kingdom
5.0 of 5 bubbles
Just returned from 3 nights in this hotel and I cannot fault it. Check in was easy and staff were friendly. Attempted to check us in early but since there was 3 of us and an awkward number we couldn’t but at least they tried! The room was lovely and clean and the cleaners were also very friendly and smiley always. Breakfast was amazing and had lots of choice and variety for everyone and was always hot and fresh with, again, very happy and pleasant staff. The hotel was very modern, clean and calm at all times and the staff were faultless. All staff were so friendly and welcoming however Bilel always went the extra mile to ask how our day was and if we needed anything and was always extra friendly! Hotel is right near the metro station literally 2 mins walk or the Bolt App will get you to the centre for approx 130 CK. Overall a fantastic stay and I would definitely return.
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Date of stay: March 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jan Hotels, Marketing at Hotel Duo
Responded Mar 12, 2020
Dear xhela95 , Thank you very much for your amazing review. Our colleague and I are pleased to see that you enjoyed your stay and we hope that you will give us another chance to welcome you back on your next trip to Prague. Warm Regards, Patricia Guest Satisfaction Team
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Paul H wrote a review Jan 2020
Grantham, United Kingdom
5.0 of 5 bubbles
I stayed at this hotel for 4 nights in January, the Hotel is a 5 minute walk from the underground station, with a further 10 minute ride to the centre of the City.
The hotel itself is comfortable place to stay, large warm rooms and comfortable beds,
This is the 3rd time that I have stayed at this hotel, organised through a BA short break stay.
The hotel at times has large groups of Chinese Tourists, This is not a problem as they seem to have a different eating area at breakfast time, so things do not get too crowded
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jan Hotels P, Marketing Specialist at Hotel Duo
Responded Jan 29, 2020
Dear paulhW9026YV, Thank you very much for choosing Hotel Duo for your stay in Prague. We appreciate your loyalty and we already look forward to welcoming you back on your next trip. Warm Regards, Patricia Guest Satisfaction Team
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Gareth S wrote a review Jan 2020
Stoke-on-Trent, United Kingdom
+1
4.0 of 5 bubbles
Booked a flight/ hotel combination with British Airways and found Hotel Duo to be excellent value for money. No issues at check-in and a complimentary bottle of wine was waiting for me in my room. The only issue in my room was the temperature. Whatever temperature the air con was set at, it made no difference to the room temp, even with me turning the radiator off. Thankfully, opening the window made all the difference for a comfortable stay.
I note there a few disgruntled reviews bemoaning about the breakfast. I found my experience to be quite pleasant and enjoyed the freshly made omelettes whilst you wait.
The hotel also has a pool but did not get the chance to use it as Prague has so much to offer than spending unnecessary time in the hotel.
The hotel is located a 5 min walk from Střížkov Metro station (Line C - Red Line) with trains running every few minutes all day.
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Date of stay: January 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jan Hotels P, Marketing Specialist at Hotel Duo
Responded Jan 26, 2020
Dear Garth1973, Thank you very much for taking the time to share your review. We are delighted that you found great value for your money and enjoyed your stay. We do apologize for the inconvenience with air-conditioning and we hope that despite this experience you will give us a chance to welcome you back on your next trip. Warm Regards, Patricia Guest Satisfaction Team
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LLJ wrote a review Aug 2021
5.0 of 5 bubbles
I stayed with the Hotel Duo for 14 nights from 23rd July 2021. I travelled with three others who also stayed for that period of time and we were all very impressed by the hotel, it's cleanliness, decor, and the comfort and quietness of our rooms. In particular, the friendliness and helpfulness of every member of the staff we met, from the ladies who serviced the rooms to the restaurant staff and also the front of house reception staff.

Because of the circumstances surrounding our visit it was necessary to call on the help of the reception staff on a number of occasions and at different times of the day and night. Everybody was unfailingly helpful, courteous and polite.

I cannot praise this hotel enough. And it's location which is just over the road from the Strizkov metro, also makes it ideal for travel into the centre
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Date of stay: July 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jan Hotels, Marketing at Hotel Duo
Responded Sep 6, 2021
Dear Guest, Thank you for taking time to comment your stay in our Hotel Duo. I was absolutely delighted to read that you enjoyed all aspects of your stay. We pride ourselves on the service and facilities we provide our guests and this is only made possible by the team of Hotel Duo. We would be pleased to welcome you back in the future. With warmest regards, Matúš
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nicole063 asked a question Aug 2023
Brighouse, United Kingdom76 contributions15 helpful votes
When will the pool re open? I was going to book but now I’ve read it’s shut?!
Answer from Olha Rekhlitska
Voznesensk, Ukraine30 contributions2 helpful votes
When we were there, the pool was not open
John M asked a question Mar 2022
Johnstone, United Kingdom1 contribution
Cost of taxi to airport
Answer from Guest Satisfaction
Prague, Czech Republic10 contributions3 helpful votes
Hello! The transfer from Hotel Duo to the airport costs 950CZK. Sincerely, Jan Hotels team
Answer from LLJ
1 contribution
The facilities you mention were closed because of the pandemic. Contact the hotel directly and they will give you the information you need.
A B wrote a tip May 2024
5 contributions5 helpful votes
1.0 of 5 bubbles
"Stay away from that sh..ty hotel"
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Prasun Kothari wrote a tip May 2024
3 contributions
1.0 of 5 bubbles
"The rooms are really compact with no room service or housekeeping. No toiletries provided. "
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Mark F wrote a tip Apr 2024
Rochdale, United Kingdom89 contributions9 helpful votes
5.0 of 5 bubbles
"Very easy to access All of Prague by public transport "
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Sarah A wrote a tip Mar 2024
7 contributions
5.0 of 5 bubbles
"Next door to a train station so travel into Prague Old Town and other areas is super easy and so cheap. Lidl just up the road and a opposite"
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Mpikna wrote a tip Nov 2023
Bratislava, Slovakia3 contributions2 helpful votes
1.0 of 5 bubbles
"better choose another hotel"
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Not the right property for you?
There are more places to choose from in the Prague area.
PRICE RANGE
$55 - $86 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel duo prague, duo hotel prague
LOCATION
Czech RepublicBohemiaPragueStřížkov / Praha 9
NUMBER OF ROOMS
654
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL DUO $52 ($̶6̶9̶) - Updated 2024

Frequently Asked Questions about Hotel Duo
Which popular attractions are close to Hotel Duo?
Nearby attractions include Prague Craft Beer Tour (0.6 miles), CASINO NETOPÝR PRAHA, Střížkov (0.4 miles), and H & H Plus (0.5 miles).
What are some of the property amenities at Hotel Duo?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Hotel Duo?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Duo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Duo?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Duo?
Conveniently located restaurants include Food&Mood, Bella, and Svatojanský Dvůr.
Are there opportunities to exercise at Hotel Duo?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hotel Duo?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Duo?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Duo offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Duo?
The staff speaks multiple languages, including English, French, German, Russian, and Czech.
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