Overall, rather positive feelings prevail. Staff very helpful. I would handle the rooms differently, but overall okay. I did not notice any serious problems during my stay. Everything solved before arrival. So OK for me.
I had never heard of Hotel Occidental in Prague but it was recommended for the nearby conference I was attending. Not that close to the city centre but easily accessible via public transport. It was clean, fast to check in and out, and all together a pleasant experience.
Modern but two big problems. Air condition (cooling) does't work. (One reception says its broken, the other says it's shut off on purpose because its too early for cooling and its like this everywhere in this country (I have staid in a different hotel in Prague before and had no problems at all). So not sure, whats actually correct. On their website they do sell the rooms still with air conditioning, even if it doesn't work. No fresh air besides limited window opening possible. 2. Not enough seats for having breakfast. Even 1 hours before closing. Opening hours are pretty limited from 7 - 10:30am every day. Also cleaning the tables takes too much time, which causes even less availabillity. If these two big problems would get solved or if you don't have breakfast and you stay during the winter it can be a good hotel. The train or bus isn't far away and the supermarket is also near by. The stuff is friendly.…
The room was very clean and the bed was very comfortable. There is a supermarket and a metro station within 10 minutes of walking. We only had trouble with the neighbors. They were very loud at 6 am and the walls are very thin. Also the house keeping came very late, one time at 5.30 pm.
Shower was perfect, a big rainshower! Beds sleep very well, but when you’re togheter, the bed was on wheels so drive away, while sleeping… We had a problem with the minibar, they didn’t fix it. The safe won’t open, the come with the key to open it!
I found the Hotel staff to be very helpful and friendly, the room was very clean and comfortable. The location was very good for access, both for coming into the city from the hi way and also getting into the centre of the city. I would definitely recommend this Hotel to my friends.
Hotel is located 4-5 metro stations from center. 7 min walk from metro station to the hotel. Hotel is new and clean. Tasty breakfast (morning prosecco is included). There is small gym with few trainers.
March visit for meetings, very comfortable rooms, excellent buffet. All staff friendly, Conference facilities made our meetings very easy, presentation equipment easy to use. Close to underground station for easy access.
Overall I am disappointed about services I got during my stay. Reception and breakfast service was at not so good level, kind of reluctant. There was no heating on the first two days in my room and was not able to adjust threadmill in the gym.
Lovely clean hotel. Rated 4 instead of 5 as you can hear other guests quite loudly in the rooms. The noise from the lifts/corridor woke us up a few times and the curtains didn't close all the way so the light came in from early hours. Other than this we were very happy with our room and stay.