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Hilton Prague

#144 of 666 Hotels in Prague
Certificate of Excellence
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Pobrezni 1, Prague 186 00, Czech Republic
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Hilton Prague
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3,350 Reviews from our TripAdvisor Community

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New Fairfield, Connecticut
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We stayed here a couple of nights while traveling with Viking Cruises. The atrium lobby made an impressive first impression. The staff was not only friendly but quick and efficient. Our room was clean and the bed was very comfortable. Breakfast was included, was well presented, and had a wide variety of food to choose from. It's a long walk... More 

Helpful?
Thank Tim C
New Jersey
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the moment we arrived we were greated by an excellent staff, the lobby was beautiful, warm and inviting. We liked everything about the hotel - our room, the spa/pool area, the lobby, the shop, the restaurants and the fact that it was walking distance from the Old Town of Prague. (Maybe a bit of a walk for some but... More 

Helpful?
Thank GMRFG
EmmaB B, Guest Relations Manager at Hilton Prague, responded to this review

Thank you for taking time to share you feedback following your recent stay with us. It’s good to hear that you read that you were pleased with our location and thank you for giving value to our Team Members’ service and define our variety of food great. We will share your valuable comments to our team and definitely it will... More 

Harrow, Ontario, Canada
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We had a great stay at the Hilton in Prague. Very close to everything with lots of great places to eat close by. There is lots of ways to get around in Prague and many of these are easily accessible form this hotel. Best of all we felt safe a secure, with no worries at all.

Helpful?
Thank Henry B
EmmaB B, Guest Relations Manager at Hilton Prague, responded to this review

It’s always a delight to provide service to our guests as their utmost satisfaction is our main priority. We are very much privileged by your kind your words from our location. We look forward to your next visit in the near future. Kind regards, Emmanuel Baleba Guest Relations Manager More 

London, United Kingdom
Level Contributor
8 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed in the hotel for 2 nights in Prague. The staff was friendly and helpful. Great breakfast spread. If you are in the executive rooms, i would highly recommend the French Toast for breakfast in the exec lounge. The location was a little bit away from old town, but taxis are cheap and easy to get around

Helpful?
Thank Dushyant89
EmmaB B, Guest Relations Manager at Hilton Prague, responded to this review

Thank you for taking time to share you feedback following your recent stay with us. Thank you for giving value to our Team Members’ service and define the breakfast we serve as great. We will share your valuable comments to our team and definitely it will inspire them to serve our guests beyond expectation. We would be more than happy... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Get a room on the 8th Floor, the executive rooms. Amazing service, good food and drink selection in the lounge and a nice location 15mins walk from the main square in Prague. If you feel like staying in, go to the Cloud Bar on floor 9 for some nice Cocktails made by proper bartenders. Feeling luck? They have a proper... More 

Helpful?
Thank Sebastian N
EmmaB B, Guest Relations Manager at Hilton Prague, responded to this review

It’s always a delight to provide service to our guests as their utmost satisfaction is our main priority. We are very much privileged by your kind your words from our location, Executive Lounge, service and facilities. Please rest assured that all your comments will be shared within our team. We look forward to your next visit in the near future.... More 

Nashville
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We would have preferred to stay in a boutique hotel in the old city. The hotel is within walking distance to the sites in the Old Town. The Prague Pobrezni's staff made us feel more than welcome. Great service with immaculate comfortable and nice sized rooms. Breakfast is unlimited but expensive. Free WiFi in lobby only. Relaxed lounges for drinks.... More 

Helpful?
Thank YnotNashville
EmmaB B, Guest Relations Manager at Hilton Prague, responded to this review

I am glad to see that we were able to make your stay a delightful one. I look forward to welcome you back for an even better holiday experience, hopefully in the near future. Kind regards, Emmanuel Baleba Guest Relations Manager More 

Carlow, Ireland
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I ecently had the opportunity to stay at the Hilton Prague.. I have to say from the moment from arrival we were not disappointed, everything from initial experience through staff welcome and service was top notch great job folks there's lots of people could come and learn from you

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Paschal H
EmmaB B, Guest Relations Manager at Hilton Prague, responded to this review

Thank you for sharing your experience and highlighting the fact that you had an amazing stay with us. Your valuable comments will be shared with the entire team as it serves as a great motivator. Looking forward welcoming you back for another unforgettable memories. Kind regards, Emmanuel Baleba Guest Relations Manager More 

Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Stayed there over New Years. Room was ok on the smaller side. It was clean. Had booked two rooms, we traveled as family but ended up on two separate floors (3/5) If you are a non smoker you want to make sure you do not end up on the 3rd floor. It is THE smoking floor with some non smoking... More 

Helpful?
Thank Sandra R
EmmaB B, Guest Relations Manager at Hilton Prague, responded to this review

We have gone through your comments carefully and we sincerely apologize for the overall disappointing experience during your recent stay at our hotel. Please rest assured that your comments have been shared with our team to avoid recurrence. While we regret the inconvenience caused to you, we sincerely hope that you will afford us the opportunity to welcome you back... More 

Olomouc, Czech Republic
1 review
5 of 5 stars Reviewed 1 week ago

Perfect hotel, I have here more than 100 stays, all is perfect, incl. FOC upgrade for Diamod HHonors, superb service in Executive lounge from morning to night, good locations, friendly staff, fine pool with sauna

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Vaclav B
EmmaB B, Guest Relations Manager at Hilton Prague, responded to this review

It is always a pleasure having you as our guest. Your wonderful comments will serve as an added inspiration to consistently maintain the higher standards you have experienced during your stays with us. Looking already forward welcoming you back. Yours sincerely, Emmanuel Baleba Guest Relations Manager More 

London, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in a good location for exploring the city, and is reasonably close to the central train station. My room was a little small, and the concierge tended to direct me to tourist traps, but that's mostly to be expected. The price, however was very reasonable.

Helpful?
Thank Ben F
Jan N, Guest Relations Manager at Hilton Prague, responded to this review

Thank you for sharing your experience following your stay at the Hilton Prague. With pleasure I am glad to read that you were pleased with the location of our property. Concerning your comments about the concierge could you be so kind and provide further details by emailing us at: dutymanager.prague@hilton.com. Nevertheless I regret that we were not made aware of... More 

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