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Vienna House Diplomat Prague

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Vienna House Diplomat Prague
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1,425 Reviews from our TripAdvisor Community

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Showing 710: English reviews
Europe
Reviewed 1 week ago

Building/decor: 8 Food: 8 Service: 10 Prices:10 – INCOMPATABLE Comments on: a) Service: Really nice staff at the reception!!! Don’t expect super smiles or over reactions, but do expect and be sure you will receive a very professional attitude and prompt assistance from the team. As we visited for Christmas, there were some gingerbread lovely housed placed aside and you...

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Helpful?
Thank Elena G
Marek P, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Elena, What can I say besides "Thank you" ! What a wonderful review, we truly appreciate your business and your trust in Vienna House by Diplomat. I am very happy to hear that you have enjoyed your stay and my team and our services met your expectations and needs. However, I am sorry to read some details about your...

Reviewed 1 week ago

I love this hotel for its safe, quiet location and being an easy way to get to the heart of the city. The metro stop Dejvicka (green line) is just outside the property and takes you to downtown Prague in minutes. The hotel would get a 5 star if they would renovate their rooms. I tried to look up the...

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Helpful?
Thank Travelchick20
Marek P, General Manager at Vienna House Diplomat Prague, responded to this review

Dear TravelChick20, Thank you for positive feedback about your stay. Location of our Vienna House by Diplomat is definitely one of the things we are very proud of. We are so lucky to have a property so well positioned in Prague. I am happy to inform you that we are currently in process of renovation of several rooms to ensure...

Athens, Greece
Reviewed 2 weeks ago via mobile

Stayed in that hotel for 4 nights and we were quite satisfied! Really kind stuff especially mrs Zedka from the reception desk was at anytime close to us to help as and device us about everything! The rooms are big and spacious, everything is really clean, the breakfast is amazing with a huge variety of stuff and all of them...

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Helpful?
Thank FOULITSA79
Marek P, General Manager at Vienna House Diplomat Prague, responded to this review

Dear guest, thank you for your kind comments. I will be sure to let Zdenka know how much of an impact they made on your experience. We at Vienna House by Diplomat are always pleased to be your second home when you're at the area. We will do something about that blankets ;). Yours truly, Marek Páleník General Manager

United Arab Emirates
Reviewed 2 weeks ago via mobile

Vienna House Diplomat Prague is a huge hotel with big outlets, may be it is too old with lake of maintenance but still you will enjoy it as it is. I really do enjoyed staying they for 5 nights, breakfast is good and staff good too. Just small concern was bothering regarding the big chef who looks after the cold...

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Helpful?
Thank Kalidoutsu M
Marek P, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Kalidoutsu, we appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that you had unpleasant experience at breakfast with our chef. Please note that your concerns have been passed on to our F&B management. We do hope to see you again as we will definitely resolve this...

Cork, Ireland
Reviewed 2 weeks ago

The hotel is very classy. Old style, must say. The technology inside is pretty old (lift, air conditioning etc.). Nevertheless, the hotel offers all the comforts. The staff is extremely helpful for tourist (we also bought there the 3 day pass for the public transportation). We had a Groupon so we had an even better value for the quality. The...

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Helpful?
1Thank Salvatore G
Marek P, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Salvatore, thank you for choosing to stay with Vienna House by Diplomat and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Best regards, Marek Páleník General Manager

Reviewed 2 weeks ago via mobile

Looked for a nice hotel close to Metro station. We made the right choice, it was a pleasant stay, staff in the hotel is very friendly and helpfull, rooms fine. Only downside is lack of outside parking and no fitness.

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Helpful?
Thank Jan H
Marek P, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Jan, I am very happy to hear that our staff and service met your needs and expectations and pleased to hear that you find Vienna House by Diplomat location to your liking. We look forward to welcoming you back to the hotel in the near future. Best Regards, Marek Páleník General Manager

Reviewed 3 weeks ago

The hotel is located just beside the tram station and the location is very good. We stayed there for 3 days and tried the hotel's spa and wellness too. Spa charges extra for their services and it is located in 9th floor of the hotel. The rooms are well equipped and spacious. Hotel staff and house keeping are also very...

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Helpful?
2Thank Think B
Marek P, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Guest, thank you for your kind review! We truly appreciate your kind words about our services. It's definitely a boost for us every time we hear positive reviews such as this. I will be sure to let everyone know that they made an impact during your stay. We hope to welcome you back to the Vienna House by Diplomat...

Washington DC, District of Columbia
Reviewed 3 weeks ago

Big Hotel feel. Early check-in was a breeze after an overnight flight. Mr. Jan at check-in counter was exceptionally courteous. Hotel is conveniently located in the Praha 6 area close to embassies. Breakfast is awesome especially for families (Kids eat FREE). Parking is also Free. Rooms were sizeable, clean, and relatively modern. Wifi was strong, and Free Hotel has a...

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Helpful?
1Thank Shrewdlog
Marek P, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Shrewdlog, Thank you for taking the time to review your stay with Vienna House by Diplomat. I am delighted you have enjoyed your stay.We will let Jan knows that you were pleased with his service. I'm glad that you found Vienna House by Diplomat location convenient. Were you able to explore the area? If not, you can visit us...

Portishead, United Kingdom
Reviewed 4 weeks ago

Big hotel with a good bar and lounge. Breakfast is a lottery - lots of rooms and not enough tables,spent 2 mornings walking around trying to find a table. Staff are good, but no system - better the have you queue and then be taken to a free table....... Breakfast food is good, scrambled eggs are awesome, if hot and...

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Helpful?
Thank richardY4847BQ
Marek P, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Richard, we appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. I would like to assure you that your concerns have been passed on to our Food and Beverages management. We do hope you give us...

Sofia, Bulgaria
Reviewed 4 weeks ago

The hotel is well located. Next to the hotel there is subway station and after 15 min you are at city center ready to explore Prague and all cultural and tourist attractions. The rooms are clean. About food, restaurant is well organized and offers different dishes. Staff are helpful and friendly.

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Helpful?
1Thank kangeleski
Marek P, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Kangeleski, thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We at Vienna House by Diplomat are always pleased to be your second home when you're at the area. Yours truly, Marek Páleník General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Vienna House Diplomat Prague Restaurant
Vienna House Diplomat Prague Restaurant
Cuisines: European, Czech, Bar, Pub, Central European
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 4-star Diplomat Hotel Prague is one of the largest hotels in Prague. It is renowned for its excellent conference and event facilities. Surrounded mainly by diplomatic residences and its location close to Prague castle, to the historical city centre and to the international airport, the hotel constitutes the perfect place for business as well as individual city travellers. ... more   less 

Additional Information about Vienna House Diplomat Prague

Address: Evropska 370/15, Prague 160 00, Czech Republic (Formerly Diplomat Hotel)
Location: Czech Republic > Bohemia > Prague > Praha 6
Price Range: $40 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vienna House Diplomat Prague 4*
Number of rooms: 398
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia and Travelocity so you can book your Vienna House Diplomat Prague reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Diplomat Hotel Prague
Golden Tulip Prague
Hotel Style:
#140 Business Hotel in Prague
#176 Luxury Hotel in Prague
#203 Romantic Hotel in Prague
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Questions & Answers

Here's what travelers have asked, with answers from Vienna House Diplomat Prague staff and other travelers.
14 questions
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Questions? Get answers from Vienna House Diplomat Prague staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Keep an eye on Groupon!”
 of 5 bubbles 486salvatoreg, 2 weeks ago | Read review
“Rooms on the street are still quiet!”
 of 5 bubbles richardY4847BQ, 4 weeks ago | Read review
“Close to metro station...”
 of 5 bubbles 860rashids, Nov 14, 2016 | Read review
“Ask for a room in a quiet part of hotel if you are a light sleeper”
 of 5 bubbles annemarielisalouise, Oct 31, 2016 | Read review
“In some rooms the floor carpet needs redoing-it is too wrinkled and feels likes it badly needs to be yanked out and glued back properly!”
 of 5 bubbles 29edgark, Oct 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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