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The Charles Hotel

Josefska 1 | Mala Strana, Prague 118 00, Czech Republic
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655 Reviews from our TripAdvisor Community

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Showing 442: English reviews
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The location is PERFECT ! it's 30 sec from the Karlov Most, it's close to all the beautiful places in the old town! the Room was HUGE (I was surprised cause it's europe and i was used to these tiny rooms they usually have). the staff is very helpful and friendly. there is an elevator. the breafast is great -... More 

Helpful?
1 Thank Elena S
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest We would like to thank you for a superb review that you left us after your recent stay. It is amazing to hear what a great time you had at The Charles Hotel. We are pleased to know that you appreciated our central location and your large room. It is a delight that you were happy with our... More 

Newcastle upon Tyne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very nice traditional hotel with modern touches, spacious room, entrance hall and modern bathroom. Great position, very close to Charles Bridge, therefore can be slightly noisy late into the night. However, we would not return as every day the breakfast was extremely poor, we constantly had to ask staff for plates, cups, cutlery, food to be replenished etc etc (the... More 

Helpful?
3 Thank quybisccc
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest Thank you very much for your honest opinion on your stay at The Charles Hotel. We very much appreciate all your valuable comments that help us get better in what we do. We are really happy to hear that you liked the decor of our hotel, the modern touch in a traditional space, our central location and your... More 

London, United Kingdom
Level Contributor
129 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We had booked a standard bedroom for 3 adults with British Airways and when we arrived we were given a double bed and a child's put you up bed which broke when my friend sat on it (the wooden slates came out from the bottom). We complained but as it was late there was nothing the night time porter could... More 

Helpful?
1 Thank Lucy C
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest We would like to thank you for your time to take reviewing The Charles Hotel after your recent stay. It is really disappointing for us to receive such a bad rating from you due to a poor quality of an extra bed while apart from that you have had a perfect stay; as you mention - an ideal... More 

Norwich, United Kingdom
Level Contributor
41 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was in a fantastic location - literally less than a minutes walk from Charles Bridge. Interesting room though the wardrobe door didn't shut. The quiet room that we had didn't have a view at all but I think the front rooms would have been much noisier. Plenty of choice at breakfast. The staff were mostly all very helpful... More 

Helpful?
Thank 1964RSM
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest Thank you for your time to share your opinion on your stay at The Charles Hotel. We are really glad that you were happy with your stay: appreciated your real quiet room, enjoyed the breakfast and took advantage of our central position. Also we are very pleased to hear you praising our staff who have been helpful and... More 

Level Contributor
85 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 3, 2016

Lovely hotel minutes from the hubbub of the Charles bridge. The staff on reception were very friendly and courteous and helpful- helping us book our return transportation.The rooms were spacious, the bathroom spotless and beds comfy. The breakfast was good too. Also nice to have a bar to pop into for a drink after an evening walking round the streets... More 

Helpful?
1 Thank Val L
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest Many thanks for your lovely words on your stay at The Charles Hotel. We are pleased to know that you had such a great stay and that you felt comfortable with us. We love to hear how you praise our staff and we are glad that you were happy with our location as well as with the facilities.... More 

Kissimmee, Florida
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 3, 2016 via mobile

There is so many positives about this hotel as listed by the many reviews- wonderful location, comfy rooms, tasty, plentiful breakfast and charming, helpful staff.....BUT IT IS 3:35 in the morning and since I returned from my evening out at 11pm, the noise and VERY LOUD music from the next door bar has driven me MAD!!!!! It has spoilt a... More 

Helpful?
2 Thank Mary C
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest Thank you for your time to share your opinion on your stay at The Charles Hotel. Firstly we would really like to apologize for the noise that bothered you during your stay. We are so sorry to hear that it spoiled your stay and we really wish to do something about it. However it is not very easy... More 

Los Angeles, California
Level Contributor
90 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 2, 2016

Average hotel in a really good location. Rooms are simple but comfortable. I was on the fourth floor, but the elevator only goes to the third floor which was a little inconvenient. Nice breakfast spread and very friendly and helpful staff.

Helpful?
Thank rdizzle2015
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest We would like to kindly thank you for your opinion on The Charles Hotel. We are glad that you were happy with our great location and that you felt comfortable in your room. Also it is lovely to hear that you enjoyed the breakfast and that you appreciated the help from our friendly staff. It is a shame... More 

Leeds
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 1, 2016

This hotel must be in the best location in Prague. Right by The Charles Bridge yet in a beautiful quiet area. The hotel staff are really helpful with everything and the hotel is lovely. Breakfast delicious.

Helpful?
Thank LeedsAnnette
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest Thank you very much for your wonderful summary of your stay at The Charles Hotel. We are happy to hear that you loved your stay! It is great that you foud our location the best to stay in Prague which is actually true. Reside by The Charles Bridge is our huge advantage. Being at a side street makes... More 

Helsinki, Finland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 30, 2016

Good location near Charles Bridge. Hotel is in renovated old building on a quiet side street. Reception desk is open 24/7 and staff is helpful and professional in familiar way. Only one slowish and small elevator. Room was nice and very clean. Cleaning staff did very good job every day. Beds were a little narrow but firm and clean. Big... More 

Helpful?
Thank meriuimari
TheCharlesHotel, Manažer komunikace s hosty at The Charles Hotel, responded to this review

Dear guest We would like to thank you for your lovely review of our hotel following your recent stay with us. We are glad that you appreciated our central location and the charm of our old building which has been recently renovated to provide the highest comfort. We are happy to know that you found our staff friendly and professional,... More 

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Staying in Mala Strana (Little Quarter)

Neighborhood Profile
Mala Strana (Little Quarter)
Malá Strana is one of the oldest and the most beautiful neighborhoods in the city. Nestled underneath Prague Castle it was once a part of the Kings route taken by future kings on their way to coronation - originating in the Old Town, crossing Charles Bridge and leading to Saint Vitus Cathedral. Cobblestone streets are lined with picturesque medieval houses, remarkable palaces, churches, kitsch shops and restaurants. Do not hesitate to turn a corner into any narrow street. You will suddenly find yourself in a calm and charming neighborhood full of hidden gardens, parks with peacocks, fruit trees and ponds. As the neighborhood is a home to Czech Parliament and many ministries, you can also run into well-dressed officials. If you are thirsty or hungry, it is the right place to be. Restaurants offer delicious traditional food and of course, the best Czech beers.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
N intimate ambiance and excellent service. Occupying a historic medieval building, the charming Charles Hotel has been beautifully restored whilst retaining many of its original features. The Charles Hotel is situated close to The Charles Bridge. Surrounded by good selection of bars and restaurants, this intimate property enjoys a romantic ambiance. Located in the charming historical district of Prague Mala Strana (also called Prague Lesser Town or Little Quarter of Prague) and close to the famous Charles Bridge, Prague Castle, romantic Kampa, Petrin parks and just across the bridge to the rest of Old Town. The Hotel Charles is part of the Royal Road, which starts in Nuremberg (Germany) and leads all the way to Prague Castle through the Powder Tower, Wenceslas Square and across Charles Bridge. All 31 rooms of our hotel are air conditioned. 25 Rooms and 6 suites are reflecting the building's rich heritage and providing our guests with comfortable accommodation, an exceptional service and modern amenities. Baroque-style rooms include satellite television, minibar, in-room safe and hairdryer. Breakfast room and lobby bar are necessary to make you feel special. Friendly, attentive staff and a perfect location make it an excellent choice. The Charles hotel is romantic accommodation in the middle of Prague history! ... more   less 

Additional Information about The Charles Hotel

Address: Josefska 1 | Mala Strana, Prague 118 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Mala Strana (Little Quarter) , Praha 1
Price Range: $81 - $697 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Charles Hotel 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Charles Hotel Prague
Hotel Style:
#189 Luxury Hotel in Prague
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