Good breakfast and good attendance, but the room is quite small, just as the bathroom, the cleaness is not that good (I found stains in the bed sheets) and be prepared to pay a fee per day - it's not for the hotel, from what I understood. The room is good for two people, three is already too much. Also the hotel is not that near from the public transport (5 min from the bus stop, 10 min from the tram and 15 min from the metro). It makes all the difference when you arrive exausted of walking all day around the city.
Staff was friendly and helpful. Be aware of old and misleading reviews. This is not a 3/4 star hotel, this is a 2 star hotel. The bar and the restaurant have closed down permanently, even though pictures on their website and descriptions on booking sites would have you believe otherwise. No common area, just a waiting seating near a narrow reception. Aircondition was disabled. Rooms are not soundproof, I could easily hear TV's from other rooms. bedbugs found in 3 rooms within our group. Got a very distinct feeling the staff was well aware. No minibar. No water heater or coffee machine in the rooms. Breakfast was barely ok, but get there early or risk empty trays.
Breakfast was disappointing. All products seem store bought (super market bread, croissants, etc.). Bathroom has some black stains from water damage in the corners. Sometimes you can smell the sewers. No bar. No restaurant. No proper lobby. No comfortable place to sit down. Wi-Fi drops out frequently. Poor air flow in the room. You do need to open the window towards the noisy street at night to get cool air. Floor carpets in the room and in the hallways seemed dirty and old. Oh, and one more thing: My collegues found insects in their beds. They got free room upgrades, which also had insects in them. So they were moved around alot to find a usable room.
Started with a easy check in,we already knew about the small city tax so this was no surprise,the receptionist was great and very helpful with ideas on transport to the city and with things to do.The room we had was a clean twin room,with comfy beds,great shower/toilet room and a wardrobe/changing room area.The room had FREE very good air con,internet and a room safe with a small fridge and telly.Although there was a main`ish road outside our room,we never heard any traffic noise.Breakfast came with the price of the room,and it was lovely.The 2 women who cooked and set out the food were nice and polite and when asked soon replenished anything that was low or run out.All in all,although this place is a 20 min walk down to town,the bus and tram network make it really easy to get there and back (buy a 1 or 3 day pass and your covered for unlimited use of both for the duration of the ticket) i would definitely stay here again.There are shops and places to eat virtually right outside the door.Thumbs up from me and hoping to go back one day.…
Nice hotel, great location, kind staff, excellent service, delicious breakfasts! The room is clean and nice! Prague is great!!! We returned home full of pleasant impressions! Thank you for a wonderful vacation!