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Na Porici 48, Prague 11000 Czech Republic
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Traveler (139)
Room & Suite (54)
Dining (36)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Individually wrapped toiletries
  • All employees are fully vaccinated
Updated 03/20/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/20/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#254 of 685 hotels in Prague
Location
4.8
Cleanliness
4.7
Service
4.2
Value
3.9
Travelers' Choice
Conveniently located in Prague, Urban Creme is a great base from which to explore this vibrant city. The property lies 0,5 km from the city center and provides accessibility to important town facilities. With its convenient location, the property offers easy access to the city's must-see destinations. Take advantage of a wealth of unrivaled services and amenities at this Prague property. For the comfort and convenience of guests, the property offers free Wi-Fi in all rooms, daily housekeeping, 24-hour front desk. All rooms are a non smoking. Pets are not allowed. Urban Creme is home to 99 guestrooms. All are tastefully furnished, and provide such comforts as flat screen television, tea/coffee facilities, linens, bathrobes, slippers, towels, free toiletries, air conditioning, heating, paid parking. Enjoy a great location and services to match at Urban Creme.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Baggage storage
Concierge
24-hour front desk
Parking garage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Car hire
Taxi service
Non-smoking hotel
First aid kit
Umbrella
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bathrobes
Safe
Telephone
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
Languages Spoken
English, Russian, Czech, German and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
204Restaurantswithin 0.3 miles
57Attractionswithin 0.3 miles
190Reviews5Q+A8Room tips
Traveler rating
  • 97
  • 50
  • 28
  • 11
  • 4
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
Stephen Q wrote a review Sep 2022
Buncrana, Donegal, Ireland51 contributions45 helpful votes
Hotel was central and rooms were clean. Guy on reception must have had a bad day, not very friendly. Didn't eat in the hotel either. We were on the 8th floor, views were class. Bed comfortable and shower was good. Would I come back? Probably yes.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lmac03 wrote a review May 2022
Bampton, United Kingdom8 contributions9 helpful votes
Miserable staff on the front desk who didn't make you feel welcome. The design and colour scheme of the rooms is very cool but the shower was a bit grimy. In particular the grout on the walls and floors ! Just a wipe with a damp tissue brought some of it off. TV lacked English speaking channels. Would have been nice to log into Netflix or YouTube. No breakfast either on our visit
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ondrej Opletal, Owner at Urban Creme
Responded Jun 5, 2022
Dear Lmac03 I am glad to read that you enjoyed the design and colour scheme of our rooms. I am sorry to read that you were not satisfied with the staff and with the shower. I would like to assure you that this is definitely not our standard. I have spoken to all staff involved about your complaint and made sure that this will not reoccur. Breakfast is standardly served in our AMANO restaurant in the hotel. If you do not book a room with breakfast you can add it any time at the front desk. Our TVs are large modern Samsung hotel TVs. We offer free satelite channels and you can also mirror your smart phone with the TV at any time and watch youtube or netflix on the screen using our free highspeed wifi in the building. Please accept my apologies for the inconvenience. We hope to see you in Prague soon again. Kind regards Ondrej Urban Creme Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ed Halliwell wrote a review Mar 2022
Leeds, United Kingdom70 contributions95 helpful votes
Wasn't sure what to expect having never been to Prague before but was pleasantly surprised by this hotel. Okay its a 15 minute walk to the old town but you walk past a number of restaurants and shops. Rooms were decent, plenty of space and the restaurant for breakfast which is joined onto the hotel and accessible from reception was nice.
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Date of stay: December 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Yan Y wrote a review Mar 2022
5 contributions
Vitalij helped me through the check-in after my long day trip. I travel to Prague quite often, and I have to say this is the best reception check in experience I ever had in Prague. Vitalij is very patient to help me change the room (previous assignment is quite closed to elevator). Thanks a lot for his professionalism.
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Date of stay: March 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Suzi wrote a review Feb 2022
Malmö, Sweden279 contributions15 helpful votes
+1
We got a family room for 3 people and the beds were amazing. The room and bath room is clean, coffee and tea available in the room, mini fridge. Shower, shampoo, conditioner and body lotion of the finest - really good quality. Service was good. Breakfast was in restaurant next door and it was pretty good. You got bus and tram just outside the hotel and metro 100 meters away. Many cafes and restaurants in the neighbourhood and walking distance to center
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Date of stay: February 2022
Value
Rooms
Service
Room Tip: Great hotel near center with lots of restaurants around. Comfort and luxury with great possibilities
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Shane Cummins wrote a review Feb 2022
Ireland1 contribution
Hotel was lovely and clean and quiet, asked for a room with a nice view and got that but had a room booked with a double bed but upon arrival there was 2 single beds, not ideal for a couple. Other than that hotel was in a great location, not far from shops or restaurants
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ondrej Opletal, Owner at Urban Creme
Responded Feb 22, 2022
Thank you for your review Climber00245562731 I am glad to read that you find our hotel to be very nice and also that you enjoyed the view from your room. I am sorry to see that we did not meet your expectations regards the bed style. On request, we always provide topper on top of two single beds and thus create a very comfortable double bed, if the prepared bedding does not suit the client. It is a pity that you did not let us know as we would fix this quickly. Hope to see you in Prague soon again. Regards Ondrej Urban Creme Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bluenosejock1 wrote a review Feb 2022
Dunfermline, United Kingdom376 contributions115 helpful votes
+1
We stayed here for 4 nights, arriving after 10pm. I was worried that A) we would end up with the runt of the leftover rooms at that time of the night and B) reception may be fed up by this time. However, I was wrong. Check in was easy and the guy was friendly. It was welcomed after a few hours travelling. The Hotel is easy to find and in a good location for explorers (we easily walked to Zizkov tower, both Prague's major football stadiums, the old town, Cathedral etc). There are super markets nearby and the train station is only a 10 minute walk. Plenty public transport but I strongly urge you to explore this city by foot! Anyway, our room was on the 7th floor and we were greeted by a bottle of wine and confectionary as the Hotel were aware we were celebrating during our trip. We had a balcony away from the main road which was really nice. A lot of reviews seem to complain about the room size but it is more the layout that catches people out. Our room was split so when you enter you have clothes storage, fridge, sink on the right and on the left 2 doors concealing the shower and toilet. Around the corner was a large bed (and large wall mounted tv). The sleeping area was like a "den"/"snug" and had such a lovely cosy feeling. There was a safe, hairdryer, tea and coffee, plenty storage and hangers and behind the blackout curtains were floor to ceiling windows.... Very nice. There is a fitness suite in the hotel but we didnt use it. We had breakfast daily which consisted of three hot items (2 types of eggs and either bacon or sausages on rotation). Plenty pastries and cheese, salad, cereals etc. The breakfast is served in an area that also doubles as a restaurant in the evening. Check out was easy, our room was cleaned daily and although the lighting showed dust in places I can honestly say overall the housekeeping was great (we left a thank you note). We will definitely consider staying again!
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Date of stay: January 2022Trip type: Traveled as a couple
Room Tip: Floor 7 has great rooms with balcony's.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gya G wrote a review Dec 2021
Schwetzingen, Germany13 contributions4 helpful votes
Hotel room : very clean and hot. Nice ideea with the rooms how they are split. Big bed and comfortable. A lot of accessories for the guest : tea, coffee, bathrobes and slippers,hair dryer, nail set and comb and also sewing set and water heater ,refrigerator. Good organized and modern. Good idee if the guest want to give some more improvements you can write on the notice page. Rezeption: here you lose one big point because the front office are nice but... they need more instruction because the front office reprezent the hotel. They was a little bit confused about how is working with the parkplace and with key. Restaurant: breakfast was clean and a lot of variously food. Some music will help to dont listen only the plates and how the ppl are eating. It would be good for the staff to wear a certain outfit to differentiate themselves from customers. The hotel was not far away for the old central. I recomand for sure.
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Date of stay: December 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Eli S wrote a review Dec 2021
Kfar Saba, Israel1 contribution
I don’t do it much often, but have to warn you that your belongings might disappear. In my case it was a sweater that was left in a room, that afterwards was replaced by another room. Shortly afterwards I returned to the room to pick up my sweater, but it wasn’t there. To clarify that, meanwhile no other guests are stayed in the room, so it’s just the hotel staff that picked, and from that it just disappeared. I attempted a several times from the staff to locate it, but the answer was the same, that no one find anything. It’s the first time I experience such unpleasant event, but it definitely will be the first and the last in urban crème hotel, although I travel to Prague recently. Keep it in mind.
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Date of stay: December 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ondrej Opletal, Owner at Urban Creme
Responded Dec 10, 2021
Dear E9123KJelis Thank you for your review. I am sorry to read that you have experienced a problem with a missing sweater in our hotel. I have learned about the problem only from your review and have certainly investigated what has happened. Our housekeeping has placed your sweater in the lost and found box, but associated it with a wrong room given the fact that we have been changing your room more times. As you know, you have received your sweater back as soon as we have located it and you were departing on December 9 with your sweater. I understand your disappointment that it took some time to locate it. My apologies for that. We have been operating Urban Creme hotel for 3 years now and so far nothing was lost in our hotel and we do our best to keep it that way. Kind regards Ondrej
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Faranak A wrote a review Oct 2021
1 contribution
The hotel was under all criticism! I do not know how it got 5 stars !! Small rooms and the sink is next to the bed and not in the bathroom! Just one receptionist! It takes so long to check in / out of the hotel! I give the hotel only 2 stars because of location.
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Date of stay: October 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ondrej Opletal, Owner at Urban Creme
Responded Nov 5, 2021
Dear FaranakA15 Thank you for your review. We are glad to read that you have enjoyed the perfect location of our hotel. I am sorry to read that the room did not meet your expectations. Our hotel is a design modern hotel and some of our rooms do have an open plan bathroom, which is something that differentiates us from most of the others. This is quite clear from all picture presentations that we have. Our front desk is manned by one or two front office clerks depending on the traffic. It may happen, that sometimes a customer has to wait a little bit, nevertheless, we do our best to avoid such situations. Please accept my apologies for waiting. We hope to see you in Prague soon again. Regards Ondrej
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$66 - $118 (Based on Average Rates for a Standard Room)
LOCATION
Czech RepublicBohemiaPragueFlorenc / Praha 1 (City Center) / Nove Mesto (New Town)
NUMBER OF ROOMS
99
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Frequently Asked Questions about Urban Creme
Which popular attractions are close to Urban Creme?
Nearby attractions include The Chamber (0.2 miles), Manifesto Florenc (0.09 miles), and PRAGUE BEER BUS (0.2 miles).
What are some of the property amenities at Urban Creme?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Urban Creme?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Urban Creme?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Urban Creme?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Urban Creme?
Conveniently located restaurants include Bagel Lounge Florenc, K The Two Brothers, and Grand Cru Restaurant.
Are there opportunities to exercise at Urban Creme?
Yes, guests have access to a fitness center during their stay.
Does Urban Creme have airport transportation?
Yes, Urban Creme offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Urban Creme?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Urban Creme?
The staff speaks multiple languages, including English, German, Russian, Czech, and Slovak.
Are there any historical sites close to Urban Creme?
Many travelers enjoy visiting Old Town Hall with Astronomical Clock (0.8 miles), Vysehrad National Cultural Monument (2.0 miles), and Lobkowicz Palace (1.4 miles).