Alveo Suites

Alveo Suites

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Room & Suite (25)
Dining (1)

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About

4.0
#17 of 127 small hotels in Prague
Location
4.6
Cleanliness
4.6
Service
4.3
Value
4.0
Alveo Suites is located in Prague, 1 km from Old Town Square. All rooms include a flat-screen TV. Certain rooms have a seating area to relax in after a busy day. The rooms are equipped with a private bathroom. For your comfort, you will find free toiletries and a hairdryer. Alveo Suites features free WiFi throughout the property. There is concierge service at the property. Wenceslas Square is 1.1 km from Alveo Suites, while Prague Astronomical Clock is 1.1 km from the property. The nearest airport is Vaclav Havel Prague Airport, 12 km from the property. Prague 01 is a great choice for travellers interested in history, architecture and romance.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Airport transportation
Non-smoking hotel
Laundry service
Room features
Safe
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Hidden Gem
Family
Languages Spoken
English, Czech

Location

Na Porici 1066/27, Prague 110 00 Czech Republic
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Prague-Ruzyne Airport
Republic square
3 minPrague Metro
Florence
4 minPrague Metro
125Reviews35Q+A9Room tips
Traveler rating
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Detailed Reviews
LF1 wrote a review Aug 2023
Brighton, United Kingdom137 contributions48 helpful votes
3.0 of 5 bubbles
We stayed here as a family of 4. Apartment had main bedroom, bathroom and living room where the kitchen and sofa bed were located. Decor was good. Washing machine in the apartment which we used along with the iron/ironing board. Reception were able to provide a washing tablet which was good as we only needed to do 1 wash. We did have to ask reception for this - would have been good to have in the apartment. No air dryer in apartment and so once we did the wash, we had to put clothes around the apartment. We were only here for 2 nights and out all day. Space would have felt crowded if we’d been in the apartment more than we were.
Reception and check in is located at Urban Crème hotel which is 2 minutes over the road from the apartment.
Apartment is located @15 mins walking distance from the train station and @10 mins from the Powder Tower where a lot of the Prague sights start. Supermarket and shops very close.
Overall this apartment is ok, clean and useful if you need to use a washing machine. Unlikely we would stay here again as a family.
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Date of stay: July 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Urban CREME Hotel, Guest Services / Front Office at Alveo Suites
Responded Aug 3, 2023
Dear Guest, Thank you for choosing Alveo Suites and also Thank you very much for your time to write your constructive feedback. We are sorry that we did not meet your expectations in terms of air dryer. On the positive side, we are glad that you were satisfied with our location, cleanliness and helpful staff. We would like to convince you of our good service if you give us the chance and stay with us again. I am personally at your full disposal for any questions or assistance you may need. With Best Regards, Silvia Vavrová Front Office Manager
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Laura F wrote a review May 2022
Inverness, United Kingdom107 contributions33 helpful votes
5.0 of 5 bubbles
Last minute quick 3 day visit to this beautiful city for the Geocaching Giga.
Easily managed to keep myself occupied until earliest check-in time of 3pm, but this had to be done in a nearby hotel (just a hop, skip and a jump away though).
Was delighted with accomodation. Clean and comfy, which was very welcome after walking 15km+ everyday around the city
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Date of stay: May 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Buenos Dias Todos wrote a review Feb 2020
Leuven, Belgium227 contributions101 helpful votes
5.0 of 5 bubbles
We enjoyed our stay a lot. Suite had a lot of space and was very clean. Good bed. Breakfast is in the same street a little down the road. VERY good breakfast! We loved it a lot. +-7min walk to the centre of the old town.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Urban CREME Hotel, Guest Services / Front Office at Alveo Suites
Responded Mar 9, 2020
Dear Leuventripper, thank you for your amazing feedback. I hope you had a safe journey back home and looking forward to your next visit. Best regards Lukáš Melichar
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Max wrote a review Jun 2022
3 contributions
2.0 of 5 bubbles
There is a sign in the suites saying call reception who are happy to assist - unfortunately my experience was quite the opposite. When asking to borrow an iron I was met with the response: "Sorry we can't provide an iron to the suites". I questioned how in a "4 star" apartment there can't be a single iron and the staff to my disappointment were extremely rude and said "the suites aren't a 4*" - I'd suggest reviewing the website and google then which absolutely state they are 4*.

If you're thinking of staying here I wouldn't. The rooms are okay at best but the service is shockingly bad. Spend your money elsewhere with a chain and team that deserve it.
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ondrej Opletal, General Manager at Alveo Suites
Responded Jun 5, 2022
Dear MaxiDO8 Thank you for your review. I am very sorry to read about your experience and must certainly confirm that you are correct and that my colleague at the reception was mistaking. We certainly provide our guests with iron and ironing board on request. The ALVEO Suites are a 4* residence and as such are serviced by our reception located across the street. Please accept my apologies for the inconvenience. I have already spoken to the front desk and made sure this will not happen again. We hope to see you in Prague soon again. Kind regards Ondrej ALVEO Suites
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Regina_KJ wrote a review Jan 2024
2 contributions
1.0 of 5 bubbles
This hotel receptionists were the worst. They told me the airport transfer was 30€ which also indicated on Agoda site, so i booked for 30€. When i arrived at the airport, both the driver and the hotel switched their word saying 40€ and never said 30€. Is not about the price but lying to the guest then blaming that i was mistaken. They have the worst work ethics and i would not trust anything or my belongings when staying there
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Date of stay: January 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Traveled solo
Room Tip: Just do not book there. There is plenty more&better accommodations in prague that would not lie...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Urban CREME Hotel, Guest Services / Front Office at Alveo Suites
Responded Jan 22, 2024
Dear Regina, Thank you for choosing Alveo Suites for your stay in Prague and your valuable feedback. We sincerely apologize for any misunderstandings and inconveniences you experienced with the transfer. A thorough investigation has been conducted, and it has been confirmed that the receptionist did provide the correct price which is forty (40) euros or 900 czk. However, we understand that misunderstandings may arise in some situations, and we regret any possible inconvenience. We also want to express our gratitude for bringing the website error to our attention. Thanks for your feedback, we have made the necessary corrections. Your feedback is very important to us and we will take additional steps to improve communication in the future. Kindest regards, Rina Front Desk Supervisor
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Thomas wrote a review Apr 2022
Hong Kong, China39 contributions44 helpful votes
+1
1.0 of 5 bubbles
The hotel room has quite some problems:
1. The lock of outer door to the balcony is broken and can’t be locked properly.
2. The floor in front of the toilet doorway sank.
3. Water leaks from the ceiling above the bed and wet it both when the day I checked in and the next day I checked out.
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Date of stay: April 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Urban CREME Hotel, Guest Services / Front Office at Alveo Suites
Responded Mar 21, 2023
Dear guest, Thank you very much for your feedback and for sharing your experience from your recent visit with us. We are really sorry to hear about your dissatisfactory with your room. We are constantly working on thechnical update of our rooms, please be assured that your experience doesn’t correspond to our usual standards. We really hope that you will give us another try so we can provide you with the best service that you truly deserve. Please feel free to contact us directly for any assistance you may need prior placing a new booking. Sincerely, Marko Čelebič Front Office Manager Urban Créme Hotel Alveo Suites
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VickyFit4Life wrote a review Aug 2017
Hobart, Australia90 contributions29 helpful votes
5.0 of 5 bubbles
The suite was very clean and well laid out with great facilities. Despite being on a main street with transport directly outside there was no noise. Brilliant location in the new town and very easy walk to the old town. The staff are very helpful. It was a bonus that Cafe Imperial was less than 2 blocks walk
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Date of stay: July 2017
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
csanaghan wrote a review Jul 2018
Airdrie, United Kingdom49 contributions49 helpful votes
1.0 of 5 bubbles
I was with a group of 16 here.

We arrived and were all merry and ready for a good time. There was lots of confusion at the start and the staff were struggling to understand.

We had to pay a 1000 deposit per room. We weren’t aware of this but ok. The guy didn’t give us a receipt for this money. There were some other forms to fill in and he said we could do it at some point over the week.

During the week some of the rooms weren’t cleaned and we had to go to desk and ask for fresh towels.

On checking out we had to fill in paperwork and told we would get our deposit back once rooms were checked. Our addresses were verified on google which I found unusual. When asked why we were told it was for a police report. Some of became alarmed at this and we were told it was a standard thing.

We went away came back and then we were asked for the receipt for the 1000 we left which the guy didn’t give us at start. No one in the group received this. They refused to give us any of the deposit back. After some arguing they agreed to give us 5000 back of the 6000 deposit. They said we didn’t give 6000 only 5. After more argue we were asked if we trusted our friends to be telling the truth about the missing 1000. The receipt clearer show 6000 and had been changed.

Feel ripped off by this and felt there was always going to be some reason to keep extra money from beginning.
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Date of stay: July 2018Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ondrej O, Manažer at Alveo Suites
Responded Jul 17, 2018
Dear csanaghan Thank you very much for finding time to write your review of ALVEO Suites. It is obvious that your experience in ALVEO Suites did not meet your expectations. Even though, one would expect to find an apology on this place, contrary to that, I must state that your group also did not meet our expectations. We have created ALVEO Suites to provide home like atmosphere in apartments with kitchenets for families with children, business people and city travelers. That is also why we clearly state in our presentation that for bookings of more than three suites we have special conditions - a damage deposit. Your group counted 16 men and was obvious that you are on a "stag do". We respect every customer but at the same time we ask our customers to respect our house rules and namely respect other customers in our building. Unfortunately, your group did not respect the house rules and other customers from your arrival to your departure. Upon arrival, my colleague has asked you for registration, payment and also for a damage deposit in the amount of 6000 CZK. Unfortunately, there was no leader of your group and the whole payment/deposit procedure in reality meant that 16 people were putting together small bills (100 CZK and 200 CZK) to meet the requested amount. Contrary to our request you have provided only 5000 CZK. This amount was clearly stated and counted in front of your group and both copies of the deposit receipt were amended in front of you. I must unfotunately note that there was nobody from all 16 people who would be willing to follow the check in from the beginning to the end which at the end could lead to your confusion about the total amount. Even though we have asked you several times for the registration during your whole stay and relied on your promise that you would bring the completed registration forms later we had to force it from you only upon your departure to the airport. According to the EU law we must report all our customers to the foreigners police and state exact dates of birth, residence, document number etc. Not doing so means breaching the EU law. I can assure you that you will have the same experience in any EU country. When a registration card is not legible, we use google maps to verify the street address. We have never refused to refund your deposit but merely asked you to wait untill our cleaning staff checks all the rooms, so when you returned from the city in the afternoon on your last day, the deposit was ready for you. Another problem arose when you told us that you do not have your copy of the receipt. This at the end meant that you were claiming back more than you have actually deposited. As you can see, almost all of the ALVEO Suites reviews are positive. Thinking that we would put our reputation in danger just because of 1000 CZK is very strange and certainly wrong. You wrote your review with the intention to discourage other people from staying in ALVEO Suites. I hope it will do its job with respect to all stag groups and other similar groups. Then we will have a chance to provide excellent service to all the families, business people and city travelers that we build ALVEO Suites for. Regards Ondrej ALVEO Suites Manager
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davemcc87 wrote a review Jul 2018
Airdrie, United Kingdom36 contributions13 helpful votes
1.0 of 5 bubbles
Such a horrible staying experience. The staff were rude from the get go. The smell in the rooms was unbearable. Every guest we spoke to agreed.

Our group booked 6 rooms so were therefore required to pay 6,000 Kc deposit on arrival. We were only returned 5,000 Kc when checking out. Their reason was we only paid 5,000 Kc on arrival. This is lies. Why would they take only 5 room’s deposit and let one go without paying? Why would they give the keys out if the full amount hadn’t been paid? Absolute nonsense. 3 separate times we counted 6,000 Kc out to the receptionist behind the desk. We were therefore robbed.

The below photo is our receipt where he has clearly scored out the 6,000 Kc and changed it to 5,000 Kc so he could pocket the money for his own benefit.

We would have certainly involved the police if we had time to before our flight.

Please steer clear.
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Date of stay: July 2018Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ondrej O, Manažer at Alveo Suites
Responded Jul 17, 2018
Dear davemcc87 Thank you for your review. As your review describes the same experience described by your friends, I will use very similar reply to the one I wrote before. It is obvious that your experience in ALVEO Suites did not meet your expectations. Even though, one would expect to find an apology on this place, contrary to that, I must state that your group also did not meet our expectations. We have created ALVEO Suites to provide home like atmosphere in apartments with kitchenets for families with children, business people and city travelers. That is also why we clearly state in our presentation that for bookings of more than three suites we have special conditions - a damage deposit. Your group counted 16 men and was obvious that you are on a "stag do". We respect every customer but at the same time we ask our customers to respect our house rules and namely respect other customers in our building. Unfortunately, your group did not respect the house rules and other customers from your arrival to your departure. Upon arrival, my colleague has asked you for registration, payment and also for a damage deposit in the amount of 6000 CZK. Unfortunately, there was no leader of your group and the whole payment/deposit procedure in reality meant that 16 people were putting together small bills to meet the requested amount. Contrary to our request you have provided only 5000 CZK. This amount was clearly stated and counted in front of your group and both copies of the deposit receipt were amended in front of you. I must unfotunately note that there was nobody from all 16 people who would be willing to follow the check in from the beginning to the end which at the end could lead to your confusion about the total amount. We have never refused to refund your deposit but merely asked you to wait untill our cleaning staff checks all the rooms, so when you returned from the city in the afternoon on your last day, the deposit was ready for you. Another problem arose when you told us that you do not have your copy of the receipt. This at the end meant that you were claiming back more than you have actually deposited. As you can see, almost all of the ALVEO Suites reviews are positive. Thinking that we would put our reputation in danger just because of 1000 CZK (33 GBP) is very strange and certainly wrong. You wrote your review with the intention to discourage other people from staying in ALVEO Suites. I hope it will do its job with respect to all stag groups and other similar groups. Then we will have a chance to provide excellent service to all the families, business people and city travelers that we built ALVEO Suites for. Regards Ondrej ALVEO Suites Manager
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John W wrote a review Aug 2017
Melbourne, Australia6 contributions7 helpful votes
4.0 of 5 bubbles
We stayed at the Alveo Suites for 4 nights in May 2017.Reception staff Jana and Claudia were excellent hosts.Our suite was very clean and the large bed very comfortable and Wifi that worked without any problems.
The location of the Suites was great,close to public transport and within walking distance to most tourist attractions.
Alveo Suites also offered a Private Vehicle collection and drop off service which was fantastic value.
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Date of stay: May 2017
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tnsquare asked a question Nov 2019
Ho Chi Minh City, Vietnam
Do you have iron in executive suite?
Answer from Ondrej O
Prague, Czech Republic
Dear tnsquare Iron and ironing board are available on request in all our suites. Regards Ondrej
Answer from Andy321
Prague14 contributions
Hello MBKAustralia The transfer from the airport can be arranged by us for the price of eur 29 per car. If you wish to make a booking, feel free to contact us at booking AT pregroup. Eu Thank you Ondrej
Answer from gavsal1
Maidstone, United Kingdom137 contributions58 helpful votes
They seem to have people arriving at all times of day and night, that certainly seemed to be the case when we stayed there, that is probably why they said it was ok..
Mark S asked a question Oct 2018
Kingston-upon-Hull, United Kingdom3 contributions6 helpful votes
Do all rooms have a hairdryer ?
Answer from Ondrej O
Prague, Czech Republic
Hi Mark Yes,they do. Should you have any further questions, just let us know. Regards Ondrej
Answer from gavsal1
Maidstone, United Kingdom137 contributions58 helpful votes
Hi - I canot post an email address here but have you tried using their website?
Regina_KJ wrote a tip Jan 2024
2 contributions
1.0 of 5 bubbles
"Just do not book there. There is plenty more&better accommodations in prague that would not lie and steal from you"
Read full review
vying wrote a tip Oct 2018
Walnut Creek, California15 contributions3 helpful votes
3.0 of 5 bubbles
"Do not book a room that is facing the street."
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gavsal1 wrote a tip Aug 2018
Maidstone, United Kingdom137 contributions58 helpful votes
4.0 of 5 bubbles
"5th floor exec suite and 5th floor exec suite was large and well appointex"
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HMJ wrote a tip May 2018
Somerset64 contributions79 helpful votes
4.0 of 5 bubbles
"No Air Con on 5th floor ? Quiet rooms on south side"
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Paul S wrote a tip Apr 2018
2 contributions1 helpful vote
5.0 of 5 bubbles
"There are stairs plus a good elevator."
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Not the right property for you?
There are more places to choose from in the Prague area.
PRICE RANGE
$67 - $140 (Based on Average Rates for a Standard Room)
LOCATION
Czech RepublicBohemiaPraguePraha 1 (City Center) / Nove Mesto (New Town)
NUMBER OF ROOMS
35
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ALVEO SUITES $54 ($̶9̶6̶) - Updated 2024

Frequently Asked Questions about Alveo Suites
Which popular attractions are close to Alveo Suites?
Nearby attractions include Alternative Prague Tours (0.3 miles), PRAGUE BEER BUS (0.2 miles), and Republic Square (Namesti Republiky) (0.3 miles).
What are some of the property amenities at Alveo Suites?
Some of the more popular amenities offered include free wifi, airport transportation, and laundry service.
What are some restaurants close to Alveo Suites?
Conveniently located restaurants include K The Two Brothers, Indian Amaze, and Grand Cru Restaurant.
Does Alveo Suites have airport transportation?
Yes, Alveo Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Alveo Suites located near the city center?
Yes, it is 1.0 miles away from the center of Prague.
Which languages are spoken by the staff at Alveo Suites?
The staff speaks multiple languages, including English and Czech.
Are there any historical sites close to Alveo Suites?
Many travelers enjoy visiting Old Town Hall with Astronomical Clock (0.7 miles), Vysehrad National Cultural Monument (1.9 miles), and Lobkowicz Palace (1.3 miles).
Is Alveo Suites accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.
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