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Sheraton Prague Charles Square Hotel

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Traveler (497)
Room & Suite (822)
Dining (152)
Overview
  • Excellent44%
  • Very good37%
  • Average14%
  • Poor3%
  • Terrible2%
Travelers talk about
“the club lounge”(80 reviews)
“spg platinum”(19 reviews)
“old town”(170 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star accommodation
All hotel details
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Reviews (1,820)
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1,319 results
Traveler rating
580
466
197
46
30
Traveler type
Time of year
LanguageEnglish
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580
466
197
46
30
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All reviewsthe club loungespg platinumold townrooftop barjunior suiteminute walkbusiness hotelan upgradecoffee machinepublic transportationmain attractionsbeautiful citytram stopconciergecomputerseuropesquare
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1 - 5 of 1,319 reviews
Reviewed 2 days ago

Just stayed last week 3nights ,location is great but rooms very disappointing , family room was okay as we had two rooms one with kids , not worthy high price and old style rooms in all aspects let down also service despite SPG member and...More

Thank alnoorm827
Reviewed 5 days ago

We booked the Sheraton on a deal for our last night in Prague since the weather was very hot and we knew the airconditioning and breakfast would be good. Aircon controls slightly confusing - I turned it to '+' thinking maximum cooling but in fact...More

Thank JRSpigot
Response from Jürgen S, Front Office Manager at Sheraton Prague Charles Square HotelResponded 3 days ago

Dear JRSpigot, thank you very much for your review. It is great to hear that you enjoyed Prague and had a good time with us. I am sorry to hear that our A/C control confused you. Next to the + and - are the colors...More

Reviewed 1 week ago

location was not the most ideal - public transport not easy to get to hotel directly. quite some walk especially with heavy luggages along cobbled walks. hotel condition - considerably old building but not shabby. thankful for a suite upgrade though we arrived late at...More

Thank Yean C
Response from Filip S, Guest Relations Manager at Sheraton Prague Charles Square HotelResponded 6 days ago

Dear Yean C, thank you very much for your review. It is a great pleasure for us that the room was comfortable for you and and that you liked the hotel. We are also very pleased that you were satisfied with the professional service of...More

Reviewed 1 week ago via mobile

Sheraton is never a dispointment! The room is very comfortable which was an important thing for our short city break in Prague. Service is great, and breakfast is perfect to get all the energy to walk and visit all day. And when you come back...More

Thank Ludivine0806
Response from Martin E, Guest Relations Manager at Sheraton Prague Charles Square HotelResponded 1 week ago

Dear Ludivine0806, Its great to hear that we have created a great stay for you! I'm pleased to read that we succeeded in meeting your expectations. Hopefully we will have the pleasure of welcoming you back with us in the near future. I’m glad to...More

Reviewed 1 week ago

Our stay was good. Hotel rooms very good conditions. Very good location, next to Vinceslav Square and main train station. Hotel is not a 5***** experience but a good 4**** experience. Hotel restaurant and breakfast average. Hotel staff very friendly and helpful.More

Review collected in partnership with this hotel
Thank Jozef G
Response from Martin E, Guest Relations Manager at Sheraton Prague Charles Square HotelResponded 1 week ago

Dear Jozef G, Thank you for taking your time to share your review regarding your stay at Sheraton Prague Charles Square hotel. Thank you very much about your kind words for the staff. We appreciate your satisfaction with the location of the hotel near the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Wheelchair access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
$100 - $301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Spa Hotel in Prague
#91 Business Hotel in Prague
#141 Luxury Hotel in Prague
#193 Romantic Hotel in Prague
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$100 - $301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Spa Hotel in Prague
#91 Business Hotel in Prague
#141 Luxury Hotel in Prague
#193 Romantic Hotel in Prague
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (497)
Room & Suite (822)
Dining (152)
Business Center & Event Rooms (34)
Amenities (27)
Family and Play Areas (1)
Nearby
Nove Mesto (New Town)
Nearly 700 hundred meters long, Wenceslas Square
represents the most frequent and buzzing crossroads of
the city. The National Museum in the upper part of the
square watches over your spending spree in countless
shops and retail stores lining the entire square,
which ends at Na Příkopě, the most famous shopping
street. When tired or broke, you can explore the
city's underpasses, which can take you to the Old Town
...More
Questions & Answers
Ask a question
travelbugyee
May 15, 2018|
AnswerShow all 3 answers
Response from Martin E | Property representative |
Dear travelbugyee, There is a new one Quickwash /Vladislavova steet/ about 5 min. from the Sheraton Prague Charles Square hotel.
2
Votes
Grace B
December 7, 2017|
AnswerShow all 9 answers
Response from Jürgen S | Property representative |
Dear Grace, this depends on the kind of kitchen you prefer and if you prefer fine dining, international, local or a different kind of kitchen. Our concierge George and Claire will be happy to assist you with... More
0
Votes
Google Translation
Grace B
November 28, 2017|
AnswerShow all 11 answers
Response from Jürgen S | Property representative |
Dear Grace, The Christmas market on Namesti Miru is two tram stops away. It is cozier than the big ones in the city center. The one in the city center are 5 - 15 minutes walking. Depends on which one you prefer. Best... More
1
Vote
Google Translation
Room Tips
"I booked junior suite originally but was upgraded to level suite. The rooms are very good quality."
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"maintain silence after 11pm"
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"Higher floors are quieter (duh!)."
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"no issues."
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