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Sheraton Prague Charles Square Hotel

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#159 of 669 Hotels in Prague
Certificate of Excellence
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Sheraton Prague Charles Square Hotel
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1,350 Reviews from our TripAdvisor Community

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Showing 959: English reviews
Dallas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Fantastic service, very comfortable bed. Concierge provided great recommendations and assisted us in booking the hotel car service for a very reasonable rate--taking a day trip in a luxury car with a driver who was able to provide history and info on the city was really tremendous. I will exclusively stay here on future visits to Prague.

Helpful?
Thank Delonghorn
Los Gatos, California
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were Starwood SPG guests Sept 2016 for five nights-room 835. This hotel was easily found using public transportation,tram from Prague Main Train Station. We arrived from Budapest. Our room was clean, comfortable, standard....we anticipated a larger/upgraded room due to Gold status. We understood that the hotel was at full occupancy during our stay. Mr. Lei at checkin was most... More 

Helpful?
Thank Mayobird
Natálie R, Guest Relations Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear Mayobird, Thank you very much for your SPG GOLD membership and for your loyalty to our brands. We greatly appreciate the thoughts you have shared from your recent experience at our Sheraton Prague Charles Square Hotel. I am thrilled you felt the character and charm of our property and delighted that the team made you feel welcome. It is... More 

Woodford, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very impressive staff. Very attentive and friendly. They all appear to be jolly. The experienced I had with the waiter Erick was exceptional. We sat on a table with a flask of coffee which I found not hot enough. It was replaced and we were given a warm milk. The rest of the mornings Erick has given me warm milk... More 

Helpful?
Thank ninettejohnson
Natálie R, Guest Relations Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear ninettejohnson, Thank you so much for the outstanding review regarding your recent stay at Sheraton Prague Charles Square Hotel. It is amazing to read that you and your husband had an incredible stay. Thank you also for your nice comments about Erik, it has been shared with him and he has also asked me to express his gratitude for... More 

Orange, Texas
Level Contributor
8 reviews
4 of 5 stars Reviewed 5 days ago NEW

This was a lovely hotel. Our room was quite large (rm 229); although is was a handicapped room. Very quiet. The breakfast was very good; ;lots to choose from. The only problem I had was with the lighting in the bathroom above the sink--there was none. This made it a little dark for putting on makeup, but not impossible. This... More 

Helpful?
Thank graderspet
Natálie R, Guest Relations Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear graderspet, We would like to thank you so much for taking the time to review our Sheraton Prague Charles Square Hotel on TripAdvisor. We very appreciate your positive comments about the hotels overall appearance. It is important for us to continue to provide the highest level of service and product in order and we appreciate learning what about your... More 

The Woodlands, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

My wife and I love Prague. We have stayed at the Sheraton Charles Square twice and both times have been exceptional. The hotel has 'old world' charm with high ceilings and long windows, but with every modern amenity you would expect of a Starwood Property. It's centrally located so that you can walk pretty much every where, but if you... More 

Helpful?
Thank William D
Natálie R, Guest Relations Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear Mr. William D, Thank you so much for taking the time to express your kind compliments of Sheraton Prague Charles Square Hotel based on your recent stay. As a repeat customer, we are absolutely delighted to see that each and every time you stay with us, continues to meet or exceed your expectations and that we have become your... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Spent about a month here on business. Located very close to the subway, the hotel is easily accessible. Also a stone's throw from the historic city centre and Charles Bridge. So this hotel is perfect for both business as well as for pleasure. The hotel has great Wi Fi connectivity and a nice gym and sauna. Breakfast is also good.... More 

Helpful?
Thank Satyajit G
TomanovaA, Guest Relations Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear Satyajit G, We greatly appreciate you took the time to share this lovely review about the Sheraton Prague Charles Square Hotel since you stayed at our property the whole month and you undoubtedly did get to know the property well. Your feedback is much appreciated and we are so happy to learn that you were impressed with the convenient... More 

Dubai, United Arab Emirates
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a Grand Deluxe twin and it was a very large comfortable room by European standards! Walking distance from all Prague attractions. Knowledgeable and helpful Front desk and concierge staff who made good recommendations

Helpful?
2 Thank Resh-17
Natálie R, Guest Relations Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear Resh-17, Thank you so much for taking the time to share your thoughts regarding your recent experience at Sheraton Prague Charles Square Hotel. It is wonderful to hear that you had fabulous stay. Your comments regarding concierge, our staff and their top notch service is greatly appreciated. We sincerely appreciate you high recommendation of our hotel and we look... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We upgraded to a suite for our 6 nights in Prague. Great accommodation for the price. But the best thing about our stay was one of the staff members - Basem Hanna: he made our stay in Prague so much better. We would catch up with him each night in the Club room and talk about what we'd seen that... More 

Helpful?
1 Thank Sarah B
Natálie R, Guest Relations Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear Sarah B, We would like to thank you so much for taking the time to review our Sheraton Prague Charles Square Hotel on TripAdvisor. On behalf of the entire team at Sheraton Prague Charles Square Hotel, we are so pleased that you were able to experience our hotel from all aspects and enjoy the high service and quality levels... More 

Perth, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

I recently spent 4 nights at the Sheraton Prague Charles Square hotel. The hotel is located a little out of town (10 -15 mins walk) from the hustle & bustle of Charles Bridge and the main shopping precinct/ tourist areas. The hotel was clean and functional and arranged airport pick up & drop off without a hitch. Not a bad... More 

Helpful?
1 Thank alanreay7
Natálie R, Guest Relations Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear alanreay7, Thank you so much for taking a moment of your time to provide us with your feedback. I'm pleased to read that we succeeded in meeting your expectations. If your travels do bring you back to the Prague I would be delighted to welcome you back. If there is anything I could do to assist in your future... More 

Oxon, UK
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I recently had the opportunity to stay at the Sheraton Prague Charles Square for a business meeting and the bed in the room I stayed was truly the most comfortable bed I have ever had the pleasure to sleep in. I travel a lot for business and generally have a lot of trouble sleeping in hotels however at the Sheraton... More 

Helpful?
Thank Mewbay
Natálie R, Guest Relations Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear Mewbay, We truly appreciate you were taking the time to provide us such a valuable feedback about your recent experience at Sheraton Prague Charles Square Hotel. At Sheraton Prague Charles Square Hotel we strive to provide our guests with a refreshing and recharging stay and your comfort and satisfaction is indeed our first priority so we are very pleased... More 

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Staying in Nove Mesto (New Town)

Neighborhood Profile
Nove Mesto (New Town)
Nearly 700 hundred meters long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theaters. National Theater near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on the edge of Prague's Old Town and New Town, the Sheraton Prague Hotel offers 160 comfortable rooms including 38 spacious suites. Guests can enjoy complimentary access to sauna and 24/7 fitness centre, as well as free High Speed Internet Access at the Link at Sheraton located in the lobby. The French Brasserie Délice offers delicious meals made from fresh seasonal products and genuine five star service. ... more   less 

Additional Information about Sheraton Prague Charles Square Hotel

Address: Zitna 561/8 | P.O. Box 756, Prague 1, 111 21, Czech Republic
Location: Czech Republic > Bohemia > Prague > Nove Mesto (New Town)
Price Range: $132 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Prague Charles Square Hotel 5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Sheraton Prague
Hotel Style:
#29 Spa Hotel in Prague
#91 Business Hotel in Prague
#129 Family Hotel in Prague
#137 Luxury Hotel in Prague
#194 Romantic Hotel in Prague
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