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Sheraton Prague Charles Square Hotel

#159 of 671 Hotels in Prague
Certificate of Excellence
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Sheraton Prague Charles Square Hotel
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1,293 Reviews from our TripAdvisor Community

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Showing 923: English reviews
San Rafael, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Stayed here on our first visit to Prague. We were very pleased with our room and the staff. Everyone was friendly and helpful. The new town location was within a few blocks of the Vlatava River and convenient (a 15 to 20 minute walk) to all of the main old town tourist sites without being in the midst of the... More 

Helpful?
Thank Alan Z
Moscow, Russia
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Was there for a short business trip. Very nice hotel with very good service, excellent conference room facility and a fast internet, in a good location -15 mins walk to city center. My room was clean and spacious, with a modern flat screen tv. I would definitely recommend this hotel

Helpful?
Thank Ksu_icu
Virginia
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Located in a 19th century building , a 15 min walk from Charles Square in Old Town. Valet parking only at $40 U.S. per night. Bellman and Concierge very attentive, easy check in. Able to change money without commission. Lobby with full bar. Roof top bar open on sunny days with great views of the city at night. Large modern... More 

Helpful?
Thank Debbie R
Marbella, Spain
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The lobby of the hotel is not too nice, but we decided to take a package that included a Junior Suite, breakfast and a massage, and it turned out to be great The room was comfortable and nicely furnished, the service is good and the massage, given by Helena, was very relaxing The hotel is not in the touristic area,... More 

Helpful?
Thank Renée M
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in a duplex room with two full bathrooms, large comfortable bed and an office/sitting room area. No view but spacious and modern. Breakfast can be a bit manic as if there are coach parties staying the breakfast area is packed. We tended to use the club lounge for a fruit juice first (coffee from the machine was awful!)... More 

Helpful?
Thank christinebeehive
Natálie R, Guest Relations Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear christinebeehive, As a valued customer, we appreciate your feedback and are delighted to hear that you had a good stay. Great to hear you enjoyed the ideal location of our hotel and thank you for your kind words on our staff and accommodations but I am sorry to hear your complete enjoyment of the hotel was impacted by the... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

As with everything in Czech Republic, it's cheap compared to surrounding countries as they are not on the euro. We had booked a basic room, upon checking in they offered us a split level suite upgrade which ended up being a total of $200 aud p/n which was like an apartment you could live in. 2 bathrooms. Big bedroom and... More 

Helpful?
Thank Stthl
TomanovaA, Guest Relations Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear Stthl, Thank you very much for your detailed review and the five-dot rating you evaluated us regarding your stay at Sheraton Prague. Your feedback is much appreciated and we are so happy to learn that you were impressed with the central location of our property and the room, which you have decided to upgrade during your check in. I... More 

Liberty, Texas
Level Contributor
184 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here prior to a Viking Cruise. The room is very nice and clean. All employees are helpful and the hotel is in a good location. I would recommend it. We could walk to public transportation. Never felt uncomfortable at all. The breakfast was huge.

Helpful?
Thank Scook112301
Natálie R, Guest Relations Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear Scook112301, Thank you for sharing your amazing 5 star review of your recent stay with us at Sheraton Prague Charles Square Hotel. We are delighted to learn that you had a comfortable stay with us. As for the staff, I will be sure to let them know you appreciated their help. I hope we can welcome you back soon.... More 

Princeton, New Jersey
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

The Starwoods Hotel Group (Westin, W, Sheratons etc) Really outdid itself on our 50th wedding anniversary trip. 1st our GREAT experience at Westin Excelsior in Rome (see review) and here. Unfortunately, I arrived ill from a River Cruise and they outdid themselves to help and be accommodating. Unexpectedly as we did not advise the hotel about our anniversary, we were... More 

Helpful?
Thank madaddie
Natálie R, Guest Relations Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear madaddie, We appreciate the time you have taken to provide your TripAdvisor review and we very much value your loyalty to the Starwood. Happy anniversary. We are honored to have the opportunity to host such memorable occasion. Delighted to hear you had a fantastic visit. We can not wait to welcome you back again soon for another great experience.... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The Sheraton Prague is an excellent hotel in Prague, it is very centrally located with very well appointed and spacious rooms topped by super service. Every staff member is very helpful however Natalie Richterova is simply the best, she checked us in and took pains to explain not only about the hotel but also gave an overview of the city.... More 

Helpful?
1 Thank Zahir R
Natálie R, Guest Relations Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear Mr. Zahir, I can not tell you how happy it makes me to hear such a wonderful comment about our staff. We sincerely thank you for your kind review. I am so thrilled to hear you enjoyed your stay overall and I am so delighted to have had the opportunity to meet you Mr. Zahir. On behalf of the... More 

Liverpool, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 4 days and I couldn't fault the staff. They all went out of the way to please us, and we're very helpful. Bathrooms are very well equipped and rooms were clean and comfortable. You can walk pretty much all over Prague from here if you don't mind walking, but the trams are at the end of the... More 

Helpful?
1 Thank shazzerz
Natálie R, Guest Relations Manager at Sheraton Prague Charles Square Hotel, responded to this review

Dear shazzerz, Thank you so much for the wonderful review posted on TripAdvisor. Your comments regarding the team at Sheraton Prague Charles Square Hotel are warmly received. Our staff are always happy to help with any needs you may have so it is amazing that they made everything easy and you really enjoyed your stay. We do hope that you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Nove Mesto (New Town)

Neighborhood Profile
Nove Mesto (New Town)
Nearly 700 hundred meters long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theaters. National Theater near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located on the edge of Prague's Old Town and New Town, the Sheraton Prague Hotel offers 160 comfortable rooms including 38 spacious suites. Guests can enjoy complimentary access to sauna and 24/7 fitness centre, as well as free High Speed Internet Access at the Link at Sheraton located in the lobby. The French Brasserie Délice offers delicious meals made from fresh seasonal products and genuine five star service. ... more   less 

Additional Information about Sheraton Prague Charles Square Hotel

Address: Zitna 561/8 | P.O. Box 756, Prague 1, 111 21, Czech Republic
Location: Czech Republic > Bohemia > Prague > Nove Mesto (New Town)
Price Range: $121 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Prague Charles Square Hotel 5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Sheraton Prague
Hotel Style:
#27 Spa Hotel in Prague
#92 Business Hotel in Prague
#130 Family Hotel in Prague
#138 Luxury Hotel in Prague
#195 Romantic Hotel in Prague
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