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The Grand Mark Prague

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Hybernska 12, Prague 110 00 Czech Republic
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Room & Suite (601)

About

#69 of 671 hotels in Prague
Location
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Service
Value
Travelers' Choice
The Grand Mark Hotel is situated within a stunning Neo-Classical building, just a few minutes' walk from the Old Town Square. With its 78 large and beautifully appointed rooms, many of them suites, the hotel offers timeless elegance with tasteful contemporary features, furnishings and fittings. To complete the feeling of luxury, the majority of the guestrooms feature a separate bedroom and spacious living area including fitted kitchenette. The Le Grill Restaurant, Two Steps Bar and the hotel's unique private garden with its baroque fountain, offer central Prague's best possible setting for you to relax, enjoy great food and celebrate your special occasion.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Full body massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Fireplace
Housekeeping
Private balcony
Room service
Kitchenette
Microwave
Flatscreen TV
Safe
Minibar
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, Czech
1,596Reviews34Q+A100Room tips
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Popular mentions
MicheleParis wrote a review Oct 2020
Paris, France2,960 contributions266 helpful votes
+1
I was supposed to stay last March but due to Covid, I postpone my trip. I just returned from a 2-night stay. I stayed in a Grand Deluxe Suite 7th floor (the attic) and I enjoyed it. I know that a lot of people do not like attic but I love it. The room was spacious. Lovely bathroom. Bed was very comfy. Though facing the street, it was very quiet. Anyway, Prague is almost deserted in this pandemic time so no traffic. My stay was pleasant. Breakfast was nice. However, I was a little bit disappointed with the furniture which looks a little bit outdated. For a 5* Hotel, you could expect a better quality in the furniture. (scratches on the furniture, impressions are wear and tear furniture). In the living room, they should have put a lamp as it was very dark. There was a odor problem in the shower (in the shower only, not the bathroom) and I read the same problem in another review (smell like cat urine). Besides this, the hotel is perfectly well located. Close to shopping center, Municipal House (I went on Saturday for a concert), Tower Bridge. Charles Bridge is only 10 min. walk. Staff is pleasant. On Friday night I ordered a room service. It was pretty fast and efficient. The hotel has a lovely garden which, I'm sure, is very pleasant during the summer.
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Date of stay: October 2020
Location
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2 Helpful votes
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Christoph O wrote a review Aug 2020
1 contribution1 helpful vote
We have been for three nights at the Grand Mark Prague. It was nearly perfect. Everyone from the staff was very helpful and friendly, the checkin went very fast and we could enter our room two hours earlier. Thanks again for that! The room has everything you need, was very clean and we had a great balcony and we really enjoyed it in the room. The breakfast was very delicious, a wide range for every taste and it was always fresh. The Le Grill Restaurant is also very good, we had one dinner there and loved it. There was one negative point and that´s the reason why i only give four points. We booked the spa area two times, always in the morning. The steam bath and the sauna was both times completely cold and the staff turned on the heating when our reservation started. One day we had a two hours reservation and after an hour and 15 minutes it was some like hot but on the second day we only made a reservation for one hour and it was not usable. So we paid and could only use the jacuzzi. And that´s not worth 35,- €/hour. At the checkout my wife told the receptionist about it, but she did not seem to be interested in it and said only that she can not say what went wrong. All in all, very good hotel. If next time the spa would be usable, it would be perfect.
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Date of stay: August 2020
Value
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1 Helpful vote
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Jim F wrote a review Jul 2020
1 contribution1 helpful vote
We came to Prague the second week of March 2020 to visit our son who was doing a semester in Prague. When we got there on Saturday, he was still going to finish his semester there. By Thursday he was done and they were closing the border to everybody. We stayed in the Grand Mark and the people there were WONDERFUL even though they were scared of what was going to happen. They made us feel right at home and even offered to help us find an apartment if we could not get out, (we did, the very last flight out of Prague to the US. The comforts of the hotel were great, but the people working there made it unforgettable. They are your greatest asset. I would recommend this hotel to anybody.
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Date of stay: March 2020
Rooms
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Service
1 Helpful vote
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Response from Monika Doležalová, Guest Services / Front Office at The Grand Mark Prague
Responded Jul 17, 2020
Dear Guest, Thank you for sharing your kind review. We are really happy to read that even though the circumstances was not ideal, your stay was up to your expectations. I will most certainly share your feedback with the whole team, as feedback as yours serve as a great motivator. Hopefully we will be able to welcome you back in the future. Kind regards, Monika Dolezalova Front Office Manager
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Linda S wrote a review Jun 2020
4 contributions9 helpful votes
had a very pleasant weekend stay at this hotel. Rooms and service are absolutely excellent. Great breakfast and amazing staff! The location is great - very close to the city center! Will definitely come back.
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Date of stay: January 2020
Value
Service
Sleep Quality
1 Helpful vote
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Response from monikadolezalova1, Front Office Manager at The Grand Mark Prague
Responded Jun 30, 2020
Dear Linda, Thank you very much for your nice review. I am happy to read that your stay exceeded your expectations. We are already looking forward to welcome you back in the future. Kind regards, Monika Dolezalova Front Office Manager
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Idinek wrote a review May 2020
16 contributions19 helpful votes
I stayed in the hotel in February with my girlfriend as it was a late Christmas gift. We already heard of the hotel and had known it's former Kempinski so our expectations were quite high from the very beginning. We were really pleased with smooth online check-in and very swift communication from the hotel. The cleanliness was obvious at a first sight and we could also smell a nice frangrance in the hall. Pastry, butter, jams and other items for breakfast were packed individually and nicely. Needless to say that location of the hotel is simply great. You can basically get to any of the most famous spots in Prague by walk. To summarise that - great experience, very clean hotel (top notch), great service, food and location. Would love to go back one day, definitely!
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Date of stay: February 2020
Location
Service
Sleep Quality
1 Helpful vote
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Response from monikadolezalova1, Front Office Manager at The Grand Mark Prague
Responded May 26, 2020
Dear valuable guest, Thank you very much for sharing your great review. I am more than thrilled that your stay was up to your expectaitons and you remained satisfied with our services and facilities. I hope that we will have a chance to welcome you back in the future. With kind regards, Monika Dolezalova Front Office Manager
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Previous
PRICE RANGE
$196 - $434 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kempinski hybernska hotel prague
FORMERLY KNOWN AS
The Mark Luxury Hotel
LOCATION
Czech RepublicBohemiaPraguePraha 1 (City Center) / Nove Mesto (New Town)
NUMBER OF ROOMS
78
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Frequently Asked Questions about The Grand Mark Prague
Which popular attractions are close to The Grand Mark Prague?
Nearby attractions include Mondays Like Fridays - Prague's best Monday party! (0.3 miles), Bohemian Alternative Bar Tours (0.2 miles), and Alternative Prague Tours (0.2 miles).
What are some of the property amenities at The Grand Mark Prague?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Grand Mark Prague?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Grand Mark Prague?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Grand Mark Prague?
Yes, parking is available to guests.
What are some restaurants close to The Grand Mark Prague?
Conveniently located restaurants include Namaste India Rybná, Jaffa Restaurant, and Portfolio restaurant.
Are there opportunities to exercise at The Grand Mark Prague?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Does The Grand Mark Prague have an airport shuttle?
Yes, The Grand Mark Prague offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Grand Mark Prague located near the city center?
Yes, it is 0.7 miles away from the center of Prague.
Are any cleaning services offered at The Grand Mark Prague?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Grand Mark Prague?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.