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The Grand Mark Prague

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Traveler (1235)
360
Panoramas (14)
Room & Suite (704)
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About

#72 of 647 hotels in Prague
Location
4.8
Cleanliness
4.8
Service
4.7
Value
4.5
Travelers' Choice
The Grand Mark Hotel is situated within a stunning Neo-Classical building, just a few minutes' walk from the Old Town Square. With its 78 large and beautifully appointed rooms, many of them suites, the hotel offers timeless elegance with tasteful contemporary features, furnishings and fittings. To complete the feeling of luxury, the majority of the guestrooms feature a separate bedroom and spacious living area including fitted kitchenette. The Le Grill Restaurant, Two Steps Bar and the hotel's unique private garden with its baroque fountain, offer central Prague's best possible setting for you to relax, enjoy great food and celebrate your special occasion.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Kitchenette
Flatscreen TV
Room service
Safe
Minibar
Refrigerator
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Luxury
Family
Languages Spoken
English, Russian, Czech, German

Location

Hybernska 12, Prague 110 00 Czech Republic
Name/address in local language
The Grand Mark Prague
4.5
4.5 of 5 bubbles1,787 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Grand Mark Prague garners praise for its exceptional cleanliness, with guests consistently impressed by the immaculate rooms and spotless spa facilities. While opinions on value vary, with some finding the prices steep, others recognize the worth in the hotel's amenities and transport links. The comfortable beds and luxurious linens, paired with a high-quality breakfast, contribute to its allure. An inviting atmosphere is noted, with a beautiful garden and live piano adding charm. Its central yet quiet location near the old town and attractions delights many, and the service is frequently lauded for its warmth and professionalism, although some guests suggest improvements in room lighting and temperature control.
Location
Central
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Professional
Amenities
Top-notch
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Hicham Q wrote a review Today
4 contributions1 helpful vote
This Hotel offers everything one can expect. It's location is perfect at the entrance of the old town. The staff are all very hospitable and attentive. Our executive room was comfortable, large, very neat and retained the ambiance of the Hotel. The food is exquisite and the service is excellent. The garden seating for breakfast is unique with a piano player and peacocks frolicking and making sounds.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Terence N wrote a review Apr 6
Southend-on-Sea, United Kingdom100 contributions85 helpful votes
Let me begin by saying that the staff try to be ever so helpful and I would give them 5 stars. My two gripes, which is why the hotel loses two stars, are as follows. 1) it’s a warm evening and the air conditioning doesn’t work. We were offered a fan but instead chose to open the windows and suffer the noise of the traffic outside. Its 01.30 and our room is hot and we are still unable to sleep, 2) Our room, which is very nice, is spoilt by the fact that our bed and main bathroom is up a flight of stairs. More elderly patrons might find accessing these stairs problematical as they are it somewhat small to the foot. It wasn’t something we were asked about when booking through the hotel website, not that I can remember anyway. The food is good and it’s lovely sitting in the garden having a nightcap before bed. But if your room is too hot to sleep in it detracts away from all the good. I would say the hotel looks very smart and is ideally situated.
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Date of stay: April 2024Trip type: Traveled as a couple
Room Tip: If you have any issues climbing stairs make sure that you request a room on a single floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Grand Mark Vobornikova, Guest Services / Front Office at The Grand Mark Prague
Responded today
Dear Guest, Thank you for taking the time to share your feedback following your recent stay at The Grand Mark Prague. We truly appreciate your detailed comments and regret to hear that certain aspects of your experience did not meet your expectations. Firstly, we are delighted to learn that you found our staff to be attentive and helpful throughout your stay. Delivering exceptional service is at the core of what we do, and your kind words will certainly be shared with our team. However, we sincerely apologize for the inconvenience caused by the air conditioning issue in your room. We understand the importance of a comfortable environment, especially during warm evenings, and we regret that we were unable to resolve this to your satisfaction during your stay. Your feedback has been shared with our engineering team to ensure that such issues are promptly addressed and rectified. Regarding the layout of your room, we apologize for any inconvenience caused by the bed and bathroom being located up a flight of stairs. We understand that accessibility is crucial for all our guests, and we appreciate your feedback on this matter. We will review our booking process to ensure that guests are informed about room configurations and accessibility options at the time of reservation. Unfortunately, due to the full occupancy of the hotel, we could not offer you another room. We are pleased to hear that you enjoyed our culinary offerings and the ambiance of our garden. Your comments regarding the room temperature are duly noted, and we will take proactive measures to enhance the comfort levels in our rooms. Once again, we apologize for falling short of your expectations in certain areas and thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that reflects the high standards we strive to maintain. Warm regards, Aneta Vobornikova Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NickRimes wrote a review Mar 2024
Bewdley, United Kingdom39 contributions66 helpful votes
We stayed for three nights on a family trip. The hotel is ideally situated in the centre of town to all of the shops, attractions and market. The trams ran on time and are very inexpensive. The staff and rooms in the hotel were excellent, including the concierge and especially the doorman, Bilel, who was extremely helpful. We only ate in the hotel for breakfast, but the buffet was more than adequate. We tried all of the cocktails and they were all very good. We will definitely return.
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Frank S wrote a review Mar 2024
4 contributions1 helpful vote
This is the best hotel in prague. The room was verry clean and comfortable. The breakfast was also really good. The doorman Billal was really good and proffesinal and should deserve moor than being a doorman. Overal a really plesant experience.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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אייל פ wrote a review Feb 2024
Orlando, Florida174 contributions22 helpful votes
We stayed for 3 nights at the hotel,the cleaning of the room was excellent,the room is very comfortable The dining room were they serve breakfast was very good in terms of food and service,the hotel location is excellent,it’s very close to everything you need to do or see.I highly recommend to stay in this hotel
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Julia B wrote a review Jan 2024
Herndon, Virginia5 contributions1 helpful vote
Spent a delightful couple of days exploring the charming city of Prague, where the locals were warm and hospitable. Our room was tastefully arranged with lovely furnishings, and the breakfast spread was outstanding, especially the perfectly cooked omelette. The hotel staff went above and beyond to assist us, making our stay truly memorable. What a wonderful experience!
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jogger wrote a review Jan 2024
17 contributions40 helpful votes
Myself and my husband just returned from a four night stay an I was not disappointed. This is a great hotel and also in an excellent location. We stayed in a very spacious suite with the most comfortable bed. The staff are very helpful and friendly, restaurant staff, reception staff, cleaners and concierge Baliel, I've probably not spelled that correctly, he was so helpful and friendly. The food was excellent breakfast and dinner and service were also excellent. The hairdryer is one of the best I've used in a hotel. I've stayed in some of the best hotels and the hairdryers have been dreadful it really does help when you don't have to keep your finger on the button to dry long hair!! I would certainly recommend this hotel and would love to return
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bonnie N wrote a review Jan 2024
1 contribution
Fantastic stay! Service was excellent, especially Billel. He was so friendly and hospitable. He helped with directions, tips and restaurant recommendations. We stayed in a Superior Twin and it was great. Ample room, loved the second half bathroom. Beautiful decor and comfy beds.
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Date of stay: January 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Allison C wrote a review Dec 2023
1 contribution
Speedy and very polite Service, excellent food, room service in a moment, luxury bedding, bell service fast and handle your bags with care. Balil from bell service amazed us with the way he was able to pack our car with way more bags than should have fit, and of course, with a smile!!!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Aneta Voborníková, Guest Services / Front Office at The Grand Mark Prague
Responded Jan 2, 2024
Dear Mrs. Allison, Thank you very much for choosing The Grand Mark Prague Hotel and thank you for the splendid review. We hope to welcome you again one day. I wish you a HAPPY NEW YEAR! Best regards, Aneta Vobornikova Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mad101 wrote a review Dec 2023
Townsville, Australia262 contributions92 helpful votes
Fantastic Hotel with wonderful staff. Perfect inner city location to walk the old town of Prague, close to Christmas markets and many restaurants nearby. The Bohemian Suite was luxurious and was decorated with a Christmas Tree which was a very special touch. Large outdoor balcony to view the rooftops. A beautiful stay for first time visiting Prague, would return without hesitation.
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Aneta Voborníková, Guest Services / Front Office at The Grand Mark Prague
Responded Jan 2, 2024
Dear Mad101, Thank you very much for choosing The Grand Mark Prague Hotel and thank you for the gorgeous review. We hope to welcome you again one day, maybe in a summer next time! Prague is also very beautiful and breathtaking this time. I wish you a HAPPY NEW YEAR! Best regards, Aneta Vobornikova Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$378 - $508 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kempinski hybernska hotel prague
FORMERLY KNOWN AS
The Mark Luxury Hotel
LOCATION
Czech RepublicBohemiaPraguePraha 1 (City Center) / Nove Mesto (New Town)
NUMBER OF ROOMS
78
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE GRAND MARK PRAGUE - Updated 2024 Prices & Hotel Reviews (Czech Republic)

Frequently Asked Questions about The Grand Mark Prague
Which popular attractions are close to The Grand Mark Prague?
Nearby attractions include Bohemian Alternative Bar Tours (0.2 miles), Alternative Prague Tours (0.2 miles), and Divr Labs Prague (0.3 miles).
What are some of the property amenities at The Grand Mark Prague?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Grand Mark Prague?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Grand Mark Prague?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Grand Mark Prague?
Yes, parking is available to guests.
What are some restaurants close to The Grand Mark Prague?
Conveniently located restaurants include Jaffa Restaurant, Indian Amaze, and Indian Jewel.
Are there opportunities to exercise at The Grand Mark Prague?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does The Grand Mark Prague have airport transportation?
Yes, The Grand Mark Prague offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Grand Mark Prague located near the city center?
Yes, it is 0.7 miles away from the center of Prague.
Are any cleaning services offered at The Grand Mark Prague?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Grand Mark Prague?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.