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Parkhotel Plzen

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U Borskeho parku 31, Pilsen 320 04 Czech Republic
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Room & Suite (36)
Dining (10)

About

#7 of 32 hotels in Pilsen
Location
Cleanliness
Service
Value
Pakhotel Pilsen offers first - rate accommodation in the beautiful environment of Borsky Park, that can be used for various outdoor activities. Total capacity of the hotel is 310 beds in 150 rooms. The structure of hotel rooms can offer: 139 single or double rooms, 2 family suite, 4 Bussiness Suites, 4 Junior Suites, 1 Presidental Apartment. All the rooms are equipped with bathroom with bath in combination with shower, lavatory, TV - SAT ( 40 world channels including Japanese ones plus radio ), phone with direct line out, mini - bar, safe and free WI-FI in whole hotel area.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Wifi
Hot tub
Bar / lounge
Restaurant
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
173Reviews1Q+A6Room tips
Traveler rating
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Popular mentions
Zelenec wrote a review Jul 2020
Prague, Czech Republic106 contributions50 helpful votes
This hotel has great location - easy to find the hotel from highway junction (means no traffic jams around), just few minutes by bus from city centre, huge parking, which is free of charge, next to park for morning jogging. We spent four nights here, the staff was excellent, always helpful and very friendly. Rooms are georgeous, very spacious and have everything you need - comfy bed, strong Wifi, aircon etc. We only ate breakfast in the hotel, which was very rich, large choice of cold and hot dishes. Another extra plus for this hotel is garden pool, which is almost 20 metres long and there are many benches and loungers to relax. We enjoyed our stay very much and hope to be back soon again, thank you for your hospitality!
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Date of stay: July 2020
Cleanliness
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Jan Kowalski wrote a review Sep 2019
3 contributions
Located in a quiet neighbourhood, easily accessible from the motorway. Hotel consists of the main building and a second building (this one has unfortunately no elevator...) from where you need to go outside to access the main building (for the bar, restaurant, breakfast, etc.). Breakfast very good. WiFi working without problems. Enough parking space at the hotel. Hotel has good sports facilities, incl. tennis courts. It's frequently used by big groups travelling with coaches, you can wait for checking in, if you happen to arrive just after such a group. The rooms are very well looked after and were every time very well cleaned.
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Date of stay: September 2019Trip type: Traveled solo
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Response from Petra H, hotel manager at Parkhotel Plzen
Responded Sep 9, 2019
Dear Travelwhenever5, thank you very much for choosing Parkhotel Pilsen for your stay and your feedback. It was a pleasure to welcome you to our hotel and thank you for sharing points about areas where you see space for improvement. We are more than pleased that you spent a pleasant time in Pilsen. It will be our great pleasure to welcome you back soon. Best regards, Petra H.
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Shaikha S wrote a review Sep 2019
Sharjah, United Arab Emirates31 contributions29 helpful votes
The hotel is located in a quite neighborhood surrounded by national park. There is a market around 10 minutes walking. The rooms are clean and wide. The staff are friendly I was there for a conference, they have a big hall and several meetings room. Good for business meetings and corporate activities. There is a tennis playground and swimming pool
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Date of stay: July 2019Trip type: Traveled on business
1 Helpful vote
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Response from Petra H, hotel manager at Parkhotel Plzen
Responded Sep 4, 2019
Dear 977shaikhas, thank you very much for choosing Parkhotel Pilsen and for taking your time to share your experience. We do appreciate your positive comments regarding friendly staff, rooms cleanliness and banqueting services for business nad corporate clients. We are more than pleased that you spent a pleasant time in Pilsen. It will be our pleasure to welcome you back soon. Best regards, Petra Hanáková
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W Tan wrote a review Dec 2018
1 contribution1 helpful vote
Hi, my family and I visited your hotel on 11 Dec 2018 and we are part of a group from Singapore. We arrived on 11 Dec 2018 at approximately 7pm. Upon entering the hotel, our tour manager, approached the reception staff member, a gentleman wearing the name tag: Vojtech for our tour group’s room keys. Mr Vojtech commented to our tour leader to “ask your people to stand on the other side.” While our tour leader may not have taken offence to that remark, as a guest of your hotel, I find it appalling that guests of Park Hotel are referred to as ‘your people’ and the tone of Mr Vojtech. He was rude and demeaning. Moreover, he refused to render our tour manager any help when requested. I understand that Mr Vojtech may not be in the power to help our tour manager with his request, the way he replied was again, impolite: his words were: ‘ I cannot do everything for you! You must do it yourself!’ What was more appalling was when I approached the bar staff - a lady to purchase some bottled water with no gas. Upon hearing my need to purchase some water, she pointed to the left, without saying anything or giving any directions. Unsure of what she meant and where I should proceed, I asked again, ‘is it outside?’, she replied bluntly: ‘reception’. Naturally, I approached the reception where Mr Vojtech was situated. Before I could finish my request to purchase water, he pointed back at the bar when we told him that the lady at the bar had directed us to him. He then asked impatiently, ‘what do you want? Hot Water???”. We clarified that we wished to purchase spring water which he later advised the price and we purchased 5 bottles. We thought perhaps it was due to a difference in culture and language use so the reason for Mr Vjotech calling us ‘Your People!’, however, what happened later further cemented the fact that Mr Vjotech is downright rude and condescending and definitely not a customer service ambassador a Front Desk Manager should be. We did not appreciate Mr Vojtech’s mannerism and service. Having arrived in the beautiful country of the Czech Republic 2 days ago, we have been impressed by the great hospitality of the Czech people but that cannot be said of Mr Vojtech. Moreover, it is disappointing that such service is from not a junior member of your hotel but one of management level, especially one of a 4-star hotel. ParkHotel Plzen, is as quoted on her website as being “Your Second Home“ and to have a staff member at Managerial level not being able to keep up to the most basic level of service - being polite to guests, is disappointing. In fact, when our tour group of over 30 guests entered the hotel and found out that your hotel was playing host to the Roma Football Team, we were excited and even commented: This hotel must be good that even Roma is staying here! Sadly, Mr Vojtech’s service has been a letdown right from the onset. Such service should not be condoned given our otherwise enjoyable stay at your hotel. Thanks. Regards W Tan
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Date of stay: December 2018
Rooms
Location
Service
Trip type: Traveled with friends
Room Tip: Rooms are clean but avoid approaching front counter or bar staff for anything as they will spoil...
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1 Helpful vote
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Response from Petra H, hotel manager at Parkhotel Plzen
Responded Dec 14, 2018
Dear Mr. Tan, first of all thank you for your recent visit and your valuable feedback about your stay at Parkhotel Pilsen. Please kindly accept my sincere apologies for not being able to provide you the high standard of hospitality which is so usual for our hotel. We are very grateful you for your comments regarding service and staff. We discussed the situation and together with the head of department we set a mini staff training how to act in certain situations. Thank you once again for bringing these points to our attention and we will do our best to improve not only in these areas. We do cooperate with your travel agency for such a long time and we always do our best to fulfill guest's requests. Just to be assured, Mr. Vojtech is the most experienced manager has been working with us for really long time and he is always obliging and helpful in every situation. Therefore once again I am deeply sorry for issues that disrupted your visit and influenced your overall impression. With best regards, Petra Hanáková
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cwallis2018 wrote a review Oct 2018
Storrington, United Kingdom2 contributions1 helpful vote
While the staff were friendly and helpful, the door to my room had a cracked and broken frame, which stuck repeatedly throughout my stay making it necessary to visit and revisit the front desk every time i wanted to enter which was very frustrating. My room had neither kettle or complimentary tea or coffee both of which are more or less standard in hotels with fewer stars.
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Date of stay: October 2018Trip type: Traveled solo
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Response from Petra H, hotel manager at Parkhotel Plzen
Responded Oct 10, 2018
Dear cwallis2018, first of all thank you for your recent visit and your valuable feedback about your stay at Parkhotel Pilsen. Please kindly accept my sincere apologies for not being able to provide you the high standard of hospitality which is so usual for our hotel. We are very grateful for your comments regarding the room door. We discussed the situation and together with the head of maintenance dealt with this situation immediately. Complimentary tea and coffee facilities will be provided soon hopefully. Once again I am deeply sorry for issues that might be disturbing during your visit and influenced your overall impression. Best regards from Pilsen Petra Hanáková
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PRICE RANGE
$66 - $104 (Based on Average Rates for a Standard Room)
LOCATION
Czech RepublicBohemiaPilsen RegionPilsen
NUMBER OF ROOMS
150
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Frequently Asked Questions about Parkhotel Plzen
Which popular attractions are close to Parkhotel Plzen?
Nearby attractions include Zoo Plzen (2.5 miles), Republic Square (Namesti Republiky) (1.8 miles), and St Bartholomew's Cathedral (1.9 miles).
What are some of the property amenities at Parkhotel Plzen?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Parkhotel Plzen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Parkhotel Plzen?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Parkhotel Plzen?
Yes, free parking is available to guests.
What are some restaurants close to Parkhotel Plzen?
Conveniently located restaurants include Delish, Indian and Nepalese Restaurant Everest, and Purkmistr.
Are there opportunities to exercise at Parkhotel Plzen?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Parkhotel Plzen?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Parkhotel Plzen?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Parkhotel Plzen offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Parkhotel Plzen?
Many travelers enjoy visiting Plzen Historical Underground (2.0 miles), Brewery Museum in Pilsen (2.0 miles), and St. Peter's Rotunda (3.3 miles).