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Chateau Monty SPA Resort

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Prikra 218/4, Marianske Lazne 353 01 Czech Republic
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Traveler (108)
Room & Suite (23)
Dining (11)

About

#25 of 68 hotels in Marianske Lazne
Location
Cleanliness
Service
Value
Chateau Monty, a unique hotel, with its historical past and a beautiful view is located in a wooded area near the center of Marianske Lazne. This location was known in early nineteen century as a Friendship Look-out Point. It was a place where people gathered and enjoyed their past time.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Meeting rooms
Spa
Dry cleaning
Laundry service
Wifi
Hot tub
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
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Room features
Bathrobes
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
Czech, German
146Reviews6Q+A0Room tips
Traveler rating
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Barbora wrote a review Jul 2019
22 contributions5 helpful votes
The hotel offers great location and amazing view. Rooms are okay, nothing extra fancy but clean. Swimming pool is quite large, extra charge for sauna required. Wide selection of food in the buffet, live music in the evening. The rest is rather average, most horrible is the staff. Everyone is rather unfriendly and unhelpful. Not good for any tourists except Russian or German. Very few speak Czech, have not heard any English either. The staff just speaks Russian and expects you to do so too. Very dissapppinted with the service.
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Date of stay: July 2019Trip type: Traveled as a couple
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Response from Marian_R274703, Manažer at Chateau Monty SPA Resort
Responded Jul 22, 2019
Dear Barbora, thank you for your feedback. We apologize for any inconvenience you experienced during your recent stay at our hotel. We will use your comments to continue our training and improvement process in order to ensure that our services and staff will continue to improve. Sincerely K.Koranova
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ethanmParis wrote a review Sep 2017
Paris80 contributions22 helpful votes
Perched on a hill overlooking a most picturesque town, Monty is a real getaway, a very different type of vacation. A wide variety of spa treatments offered. recommend take the half-board package, food not fabulous but plenty of it and a wide variety. Pool, sauna, lovely walks into town (inclined paths, but not difficult), friendly service. Deluxe room offers a balcony, well worth it because of the beautiful views. 130 CZK taxi from the station and to most places in town. Stayed for 5 days, walked everywhere. Excellent free wifi. A wonderful restful getaway.
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Date of stay: September 2017
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Response from Marian_R274703, Manažer at Chateau Monty SPA Resort
Responded Sep 13, 2017
Dear Guest, Thank you for your valuable and positive feedback - it's great to hear you had a great stay at our hotel. We hope you choose to stay with us again in the near future as we would love to welcome you back. Kindly, I.Ruzickova - Sales Manager
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Zuzana S wrote a review Aug 2017
1 contribution1 helpful vote
We originally came here for a relaxing weekend and due to the horrible service we ended up with a fear even to ask for anything. The staff was extremely rude to us and I would definitely not recommend this hotel. It got to an extreme where we were scared to order anything.
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Date of stay: August 2017Trip type: Traveled with friends
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Response from Marian_R274703, Manažer at Chateau Monty SPA Resort
Responded Aug 28, 2017
Dear Zuzana, Thank you for your feedback, we appreciate your effort to provide us with specific information about your most recent experience with GALA HOTELS. Your critical feedback is valuable to us and will help us to improve our property as well as the level of service we provide to our guest and visitors. I look forward to addressing your comments with our staff so we can make adjustments and provide a better service. Most Sincerely, I. Ruzickova
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Leslie L wrote a review Aug 2017
Atlanta, Georgia, United States26 contributions26 helpful votes
When we arrived at the hotel we were impressed with its appearance. Our impression was a bit dashed by the woman at reception who could have not been more unfriendly or unwelcoming and chased us away telling us to return after 2 pm. When we finally checked in we were given a room with no shower despite our request for a handicap accessible room. This was changed but the room was still not very accessible to us. The toilet not at all and the shower difficult to get into. We were led to believe on-line that the hotel was handicap accessible. Our real horror came when we were told that there was no elevator access to the pool and that we would have to climb up and down two large flights of stairs to get to the pool. This is just not acceptable of a resort in this day and age. Had we known this we would have avoided the place altogether. A lift needs to be put in to the pool so that everyone can use and enjoy the facilities. The hotel staff was generally friendly except for the middle aged woman at reception but few spoke German and even fewer spoke English. The clientele is for the most part Russian and Czech and they don't appear to want to have English speaking guests. I think making the pool and roman bath accessible with a lift will help significantly. We might go back if they put in a lift to the pool and sundeck.
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Date of stay: August 2017
Value
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Sleep Quality
Trip type: Traveled as a couple
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Response from Chateau_Monty, Manažer at Chateau Monty SPA Resort
Responded Aug 14, 2017
Dear Leslie, Thank you for your feedback, we appreciate your effort to provide us with specific information about your most recent experience with GALA HOTELS. Your critical feedback is valuable to us and will help us to improve our property as well as the level of service we provide to our guest and visitors. I look forward to addressing your comments with our staff so we can make adjustments and provide a better service. Most Sincerely, I.Ruzickova - Sales Manager
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MartinCZ100 wrote a review Jul 2017
Prague, Czech Republic31 contributions25 helpful votes
+1
I have been coming to Monty regularly for several years. But the hotel changed the owner and it is visible at every step. New owners invest in the hotel, every time there's something new here and I can see them constantly among the guests. Room amenities were improved. The design is not my cup of coffee, because the owners cater for their idea of a luxury European castle, there are perhaps 300 new pictures in golden frames, but it is beautiful to see that the hotel is constantly improving. Services have also improved and gastronomy has changed completely so has the room service and bar services. We would particularly like to thank the bartender Olga. The chef is present at dinner recommending and asking guests if they are enjyoing the meal. I have not experienced this before. The Monty hotel, with its location, perfect services and amazing staff, is one of my favourites. Thank you.
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Date of stay: July 2017
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Response from Chateau_Monty, Manager at Chateau Monty SPA Resort
Responded Aug 8, 2017
Dear Martin, I very much appreciate your comments that I will share with my team right away. We are thrilled that your recent stay at our hotel created fond memories and you were satisfied with our service. All staff at Chateau Monty SPA Resort work hard in order to provide high levels of service to our guests, and we are pleased to hear your overall experience was a great one. We appreciate your business, and look forward to seeing you during your next visit to our hotel. Sincerely Iva Ruzickova - Sales Manager
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PRICE RANGE
$107 - $186 (Based on Average Rates for a Standard Room)
LOCATION
Czech RepublicBohemiaKarlovy Vary RegionMarianske Lazne
NUMBER OF ROOMS
104
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Frequently Asked Questions about Chateau Monty SPA Resort
Which popular attractions are close to Chateau Monty SPA Resort?
Nearby attractions include Park Boheminium (0.3 miles), Pravoslavný chrám svatého Vladimíra (0.3 miles), and Lazensky Dum Bohemia (0.1 miles).
What are some of the property amenities at Chateau Monty SPA Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Chateau Monty SPA Resort?
Top room amenities include a minibar, a flat screen TV, and a refrigerator.
What food & drink options are available at Chateau Monty SPA Resort?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Chateau Monty SPA Resort?
Conveniently located restaurants include Medité, DOMA Restaurant, and Restaurant Garden.
Are there opportunities to exercise at Chateau Monty SPA Resort?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Chateau Monty SPA Resort located near the city center?
Yes, it is 0.5 miles away from the center of Marianske Lazne.
Are any cleaning services offered at Chateau Monty SPA Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Chateau Monty SPA Resort?
The staff speaks multiple languages, including German and Czech.
Are there any historical sites close to Chateau Monty SPA Resort?
Many travelers enjoy visiting Tepla Monastery (8.0 miles) and Ruins of Poutnov Castle (7.1 miles).
Is Chateau Monty SPA Resort accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.