Great spa hotel. Very clean and nice. Beautiful spaces. Rooms were big and quiet. Staff was very friendly. Procedures are taken place in hotel so you can walk in your bathrobe. Hotel is connected with other hotels so you can walk indoor into swimming pool in Hvezda or to Roman bath in Nove Lazne.Very relaxing stay.
Very nice stay,. I was in Maria Spa, it was really impeccable , all was beautiful and super clean. The location across from the Kolonade is perfekt. I enjoyed swimming in the pool of hotel HvězdaI. I enjoyed it and look forward to visiting again.
This is undoubtedly a hotel destination one wish to take when you are in need of professional wellness, spring water, and good accommodation. We got a wonderful spacious room overlooking the park with a balcony. The hotel is interconnected with three other hotels managed by the same hotel chain, giving one the opportunity to get the maximum use of the spas, saunas, health mineral waters direct from the subterranean sources, treatments, pools, other bars, and restaurants. We got high-quality treatments, as well as professional executed. We are booked on H/B basis. The restaurant is fine, but the food on offer both buffet style for breakfast and dinner is not that impressive. They are more local and German orientated, with heavy dishes and limited choice. We guess this is because most of the guests are either from the Czech Republic, surrounding countries or from Germany. This is definitely an area to improve and think of more healthy foods to include. On a final note, overall we had a great experience, but some of the staff have to understand, that guests are guests and staff are staff, where courtesies and friendliness can improve.…
The hotel(s) are super clean, beautiful, I enjoyed every minute of my stay. The staff are great (although some basic English would help). The decor is beautiful, there are many facilities, so none of them are ever too crowded. My room was in Maria Spa and it was impeccable. I love that I use my card to explore from one hotel to the other and the location across from the Kolonade is perfect. This was my second visit and I'm definitely going back.
We stayed in Centralni Lazne for four nights when visiting Marianske Lazne in June. The hotel was easy to find and check in was smooth. The room we got was spacious and all was spotless clean. We enjoyed swimming in the pool of Hotel Hvezda and roman bath and saunas in Nove Lazne. All resorts are connected through corridors which is very convenient. Breakfast was very good with plenty to choose from. Service we received from all staff, from the front desk to the maids, was excellent. We enjoyed our stay very much and look forward to visiting again. Thank you.
I would first like to say that there are a few people who try their best to provide the best service they can and they succeed. But of course there are others that ruin everything... The first problem we had was that we had to walk what felt like miles to go to treatment, then back to our room, and then back to the restaurant (we were asked to wear jeans for the dress code of the restaurant IN A SPA HOTEL...) , and then if you wanted to go to the spa again to the room and change ... all of these places were in different buildings so we spent our first 2 days rushing to places before they were closed and each journey to a different building includes a minimum of 2 elevators and 2 long corridors... Finally we moved our room where they can arrange everything to be in one building but then we had the unhappy personnel that looked like being forced to work in this hotel and Nove Lazne too. Long story short after waiting like an hour at an empty SPA reception desk for this woman to come to her work I was sent to another place by her in a very rude way. And then the organizational problems they had made me wait even longer which I don’t mind - things happen. BUT the woman at the SPA reception desk, Martina Dvorakova’s behaviour is inexcusable. A couple of more people like this in both hotels, Centralni Lazne and Nove Lazne, ruined our stay... luckily you have those who attend these problems with a smile but at the end of the day I was looking forward to the day I leave and count this as an experience to remember to make a deeper research about my next holiday. Although you might be lucky enough to have a quite relaxing stay if you are not expecting much, our stay at these places has been a challenge of stress control in exchange for payment for stress relief.…
This is the best place in Marienbad. With a wonderful, friendly , very qualified staff and excellent resident management. Very comfortable, silence and cleaning apartments. I recommend this hotel to all guests,who plan 14-28 mineral water course Dorit Zaslawski
Hello dear readers! First of all, I would like to thank to all the staff of this Hotel. They brought us delightful feelings through all the period of our staying in Centralni Lazne. Secondly, it was not the first our trip to the Marianske Lazne. We was truly surprised how the park, which is situated in the opposite side of Crystal Hotel, in which we firstly stay in 2009, was really big, clean and so beautiful. Thirdly, the cuisine in the Centralni Lazne was awesome, the variety of different kind of food was really nice. Moreover, the treatment feedback was also good. Also, if you need to swim or to go to the sauna you can use it in the Nove Lazne through the transition. Thanks a lot to everyone) Have a good Holliday! Happy New Year and Marry Christmas!
Stayed there first time in 2007 when it was a lot of German guests and in 2012 when hotel was occupies mainly by Russians. What we have noticed is that during our first stay standards like service and food quality were higher.
I was three times in this hotel and planning to go 4th this May. Every time I had spent there 2 weeks - minimum time you need for spa treatment. Great location, doctors,nurses,fine food. First year(2012) for lunch you could order the main dishes and they were very good,after that it was only a buffet and the quality of food was lower. After treatment or on weekend(mineral bath only on Saturday and no treatments on Sunday) you can take many excursion. The best and cheapest from my point of view were Trans Tour and Bohemia Tour,professional managers and great guides.
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