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Centralni Lazne Ensana Health Spa Hotel

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Goethovo Nam.1, Marianske Lazne 353 01 Czech Republic
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Traveler (85)
Room & Suite (14)
Dining (4)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#7 of 67 hotels in Marianske Lazne
Location
Cleanliness
Service
Value
Travelers' Choice
Health Spa Resort Centrální Lázně is the most traditional Marienbad spa and located right at the source of Maria’s Spring, where Marienbad was founded. The royal spa building is situated in wooded surroundings, with a breathtaking view towards the colonnade and connected directly to the five-star Nové Lázně hotel, where guests can enjoy the Original Roman Baths dating from 1896 with three pools, a whirlpool and a bubble bath. Visitors will feel as if they step back a few centuries in time, as they relax in the largest and most original spa department, with its 24 treatment cabins, guaranteeing tranquillity and privacy.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Hot tub
Bar / lounge
Restaurant
Breakfast buffet
Shuttle bus service
Business Center with Internet Access
Meeting rooms
Spa
Facial treatments
Massage
Concierge
Currency exchange
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Desk
Room service
Safe
Seating area
Kitchenette
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Russian, Czech, German
127Reviews3Q+A3Room tips
Traveler rating
  • 88
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Popular mentions
Kateřina S wrote a review Nov 2021
1 contribution
Very nice stay,. I was in Maria Spa, it was really impeccable , all was beautiful and super clean. The location across from the Kolonade is perfekt. I enjoyed swimming in the pool of hotel HvězdaI. I enjoyed it and look forward to visiting again.
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Date of stay: October 2021
Value
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Response from Hotels Marienbad, Owner at Centralni Lazne Ensana Health Spa Hotel
Responded 2 weeks ago
Dear Kate, Thank you for deciding on our company Ensana Health Spa Hotels for your stay in Marianske Lazne. Words of praise, and the fact that we fulfilled all your expectations in every way, are very welcoming to us. Your, as indeed all opinions, are very important to us and acts as our motivation to continually improve the quality of care for our guests. Once again, our sincere thanks for your positive appraisal. The management and the hotel team at Nove Lazne are looking forward to seeing you again, and in the meantime we wish you continued good health. With our best regards, Regina Haslerová Guest Relation Manager
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Edgar S wrote a review Sep 2019
Hong Kong, China1432 contributions142 helpful votes
+1
This is undoubtedly a hotel destination one wish to take when you are in need of professional wellness, spring water, and good accommodation. We got a wonderful spacious room overlooking the park with a balcony. The hotel is interconnected with three other hotels managed by the same hotel chain, giving one the opportunity to get the maximum use of the spas, saunas, health mineral waters direct from the subterranean sources, treatments, pools, other bars, and restaurants. We got high-quality treatments, as well as professional executed. We are booked on H/B basis. The restaurant is fine, but the food on offer both buffet style for breakfast and dinner is not that impressive. They are more local and German orientated, with heavy dishes and limited choice. We guess this is because most of the guests are either from the Czech Republic, surrounding countries or from Germany. This is definitely an area to improve and think of more healthy foods to include. On a final note, overall we had a great experience, but some of the staff have to understand, that guests are guests and staff are staff, where courtesies and friendliness can improve.
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Date of stay: July 2019
Rooms
Location
Service
Room Tip: Room with balcony
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1 Helpful vote
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Response from Spa_Marianske_Lazne, Guest Relations Manager at Centralni Lazne Ensana Health Spa Hotel
Responded Sep 22, 2019
Dear Hotel Guest, Thank you for deciding on our hotel for your stay in Marianske Lazne. We very much appreciate the fact that you have taken time to appraise our services. Your, as indeed all opinions, are very important to us and acts as our motivation to continually improve the quality of care for our guests. Once again, our sincere thanks for your positive appraisal. The management and the hotel team at Centrální Lázně are looking forward to seeing you again, and in the meantime we wish you continued good health. Best regards Regina Haslerová Guest Relations Manager
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Yas D wrote a review Jul 2019
Cairo8 contributions3 helpful votes
The hotel(s) are super clean, beautiful, I enjoyed every minute of my stay. The staff are great (although some basic English would help). The decor is beautiful, there are many facilities, so none of them are ever too crowded. My room was in Maria Spa and it was impeccable. I love that I use my card to explore from one hotel to the other and the location across from the Kolonade is perfect. This was my second visit and I'm definitely going back.
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Date of stay: July 2019
Rooms
Cleanliness
Service
Trip type: Traveled solo
Room Tip: Some rooms don't have A/C, so check before you go.
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1 Helpful vote
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Response from Spa_Marianske_Lazne, Guest Relations Manager at Centralni Lazne Ensana Health Spa Hotel
Responded Jul 31, 2019
Dear Hotel Guest, thank you for deciding on our hotel Centrální Lázně**** for your stay in Marianske Lazne. Words of praise, and the fact that we fulfilled all your expectations in every way, are very welcoming to us. Your, as indeed all opinions, are very important to us and acts as our motivation to continually improve the quality of care for our guests. Once again, our sincere thanks for your positive appraisal. The management and the hotel team are looking forward to seeing you again, and in the meantime we wish you continued good health. Best regards, Regina Haslerová Guest Relations Manager
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Kleopetra wrote a review Jun 2019
Norway486 contributions184 helpful votes
We stayed in Centralni Lazne for four nights when visiting Marianske Lazne in June. The hotel was easy to find and check in was smooth. The room we got was spacious and all was spotless clean. We enjoyed swimming in the pool of Hotel Hvezda and roman bath and saunas in Nove Lazne. All resorts are connected through corridors which is very convenient. Breakfast was very good with plenty to choose from. Service we received from all staff, from the front desk to the maids, was excellent. We enjoyed our stay very much and look forward to visiting again. Thank you.
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Date of stay: June 2019
Value
Cleanliness
Service
Trip type: Traveled as a couple
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Response from Spa_Marianske_Lazne, Guest Relations Manager at Centralni Lazne Ensana Health Spa Hotel
Responded Jun 20, 2019
Sehr geehrte Frau Kleopatra, wir bedanken uns, dass Sie sich für Ihren Aufenthalt in Marienbad unser Hotel der Danubius Hotels Group ausgewählt haben. Ihr Lob und die Tatsache, dass wir Ihre Erwartungen in jeder Hinsicht erfüllt haben, freuen uns sehr. Ihre Meinung ist uns sehr wichtig und motiviert uns zur noch besseren Betreuung unserer Hotelgäste. Wir bedanken uns noch einmal für Ihre positive Bewertung. Management und das Team der Mitarbeiter des Hotels Centrální Lázně freuen sich auf Ihren nächsten Besuch. Bis dahin wünschen wir Ihnen viel Gesundheit. Mit herzlichen Grüßen Regina Haslerová Guest Relations Manager
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Serhan Guney wrote a review Jan 2019
Marianske Lazne, Czech Republic22 contributions5 helpful votes
I would first like to say that there are a few people who try their best to provide the best service they can and they succeed. But of course there are others that ruin everything... The first problem we had was that we had to walk what felt like miles to go to treatment, then back to our room, and then back to the restaurant (we were asked to wear jeans for the dress code of the restaurant IN A SPA HOTEL...) , and then if you wanted to go to the spa again to the room and change ... all of these places were in different buildings so we spent our first 2 days rushing to places before they were closed and each journey to a different building includes a minimum of 2 elevators and 2 long corridors... Finally we moved our room where they can arrange everything to be in one building but then we had the unhappy personnel that looked like being forced to work in this hotel and Nove Lazne too. Long story short after waiting like an hour at an empty SPA reception desk for this woman to come to her work I was sent to another place by her in a very rude way. And then the organizational problems they had made me wait even longer which I don’t mind - things happen. BUT the woman at the SPA reception desk, Martina Dvorakova’s behaviour is inexcusable. A couple of more people like this in both hotels, Centralni Lazne and Nove Lazne, ruined our stay... luckily you have those who attend these problems with a smile but at the end of the day I was looking forward to the day I leave and count this as an experience to remember to make a deeper research about my next holiday. Although you might be lucky enough to have a quite relaxing stay if you are not expecting much, our stay at these places has been a challenge of stress control in exchange for payment for stress relief.
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Date of stay: January 2019Trip type: Traveled with family
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Response from Spa_Marianske_Lazne, General Manager at Centralni Lazne Ensana Health Spa Hotel
Responded Jan 21, 2019
Dear Sir, Thank you very much for the feedback you provided on your stay at the Centralni Lazne hotel. We very much appreciate the fact that you have taken time to appraise our services. On behalf of the Centralni Lazne team we apologize for the fact that we were not able to fulfil your expectations. We are very sorry for the inappropriate behaviour of the SPA reception staff. We have taken immediate action to prevent this situation from happening in the future. We appreciate your positive comments on the follow-up response of our guest service team, who ensured your upgrade to the Nove Lazne hotel, where we were able to provide the expected level of service for you and your family. I would like to emphasize that we do our best to ensure your stay in the expected quality. With my best regards, Karel Kalivoda, general manager
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PRICE RANGE
$107 - $203 (Based on Average Rates for a Standard Room)
LOCATION
Czech RepublicBohemiaKarlovy Vary RegionMarianske Lazne
NUMBER OF ROOMS
108
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Frequently Asked Questions about Centralni Lazne Ensana Health Spa Hotel
Which popular attractions are close to Centralni Lazne Ensana Health Spa Hotel?
Nearby attractions include The Parks of Marianske Lazne (0.2 miles), Zpívající fontána (0.1 miles), and Hlavní kolonáda (0.2 miles).
What are some of the property amenities at Centralni Lazne Ensana Health Spa Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Centralni Lazne Ensana Health Spa Hotel?
Top room amenities include a kitchenette, a minibar, and a flat screen TV.
What food & drink options are available at Centralni Lazne Ensana Health Spa Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Centralni Lazne Ensana Health Spa Hotel?
Yes, parking is available to guests.
What are some restaurants close to Centralni Lazne Ensana Health Spa Hotel?
Conveniently located restaurants include Ceska Hospudka, Gourmet Restaurant Villa Patriot, and Filip.
Are there opportunities to exercise at Centralni Lazne Ensana Health Spa Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Centralni Lazne Ensana Health Spa Hotel have an airport shuttle?
Yes, Centralni Lazne Ensana Health Spa Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Centralni Lazne Ensana Health Spa Hotel have airport transportation?
Yes, Centralni Lazne Ensana Health Spa Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Centralni Lazne Ensana Health Spa Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Marianske Lazne.
Are any cleaning services offered at Centralni Lazne Ensana Health Spa Hotel?
Yes, dry cleaning and laundry service are offered to guests.