Spa Hotel Ulrika
Sadova 875/16, Karlovy Vary 360 01 Czech Republic
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About
#15 of 99 hotels in Karlovy Vary
Location
5.0
Cleanliness
5.0
Service
4.8
Value
4.8
Travelers' Choice
Each of our rooms, from the Economy category to the President Suite, has everything you need for comfortable accommodation. Only a few steps will separate you from your comfortable room and the spa springs.During your stay, our wellness centre with two pools, a Finnish sauna, a HAMMAM Turkish steam bath, and other procedures are at your disposal. Whether you only sleep over with us or if you are on a spa stay, you will be enraptured by the comfort and luxury of our four stars.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Hiking
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Hot tub
Indoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Billiards
Patio
Tennis court offsite
Spa
Body wrap
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Hot spring bath
Light therapy
Makeup services
Manicure
Massage
Neck massage
Salon
Solarium
Steam room
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Telephone
Wardrobe / closet
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Family
Languages Spoken
English, Russian, Czech, German
Location
88Good for walkers
Grade: 88 out of 100
35Restaurantswithin 0.3 miles
30Attractionswithin 0.3 miles
Contact
Sadova 875/16, Karlovy Vary 360 01 Czech Republic
Name/address in local language
Getting there
Karlovy Vary Station17 min
Rental CarsSee all Karlovy Vary rental cars
72Reviews0Q+A3Room tips
Reviews
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Description: I have visited several hotels in Karlovy Vary, but Hotel Ulrika is in my opinion absolutely top in all respects. Great location, exceptional cleanliness, friendly staff and, last but not least, an excellent wellness facility and related spa treatments. I have nothing to complain about the food served at the hotel either, it was simply delicious. I recommend Hotel Ulrika to all discerning customers who want to be pampered on their holiday.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Lenka Leibeltová, Marketing at Spa Hotel Ulrika
Responded Dec 22, 2021
Vážená paní Soňo Rampulová, velice děkujeme za hřejivá slova ohledně našeho personálu, čistoty, wellnesu a procedur. S radostí Vás ve Spa Hotelu Ulrika v budoucnu opět přivítáme . S pozdravem recepce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I will always be very happy to return to this Spa Hotel because its services are of the highest standard. I am excited, as is my wife, that the ULRIKA Spa House still offers all the services and balneo treatments today, during the global pandemic Covid19, including two amazing swimming pools, several saunas and great cuisine. The location of the hotel house is right next to the spa colonnade of Karlovy Vary, in a very quiet place. It is a place where presidents and kings can heal.
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Date of stay: November 2021
Location
Cleanliness
Service
Room Tip: The whole hotel is perfect.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Lenka Leibeltová, Marketing at Spa Hotel Ulrika
Responded Dec 15, 2021
Moc děkujeme za vaše pozitivní hodnocení. Samozřejmě nás všechna slova chvály potěšila a doufáme, že se brzy znovu uvidíme v našem hotelu.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything, from the arrival till the departure went absolutely well: welcoming face at the reception, smile and professional attitude of the staff at the restaurant, excellent food (fish for buffet dinner every day) and professional care at the spa medical center. Luxury accommodation (very comfortabel beds) with the touch to details, beautiful aqua zone and relaxing atmosphere within the hotel. Very close to the spa center, easy to walk everywhere. My big thank goes to the each person of the staff from the waiters to the director who made our stay unforgettable.
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Date of stay: October 2021
Rooms
Location
Service
Room Tip: Nice views to the surrounding streets from Superior rooms with balcony
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Lenka Leibeltová, Marketing at Spa Hotel Ulrika
Responded Dec 15, 2021
Dear, thank you very much for the positive review, we are very happy that you liked our hotel, spacious staff and spa zone and we really appreciate your visit. We are glad that everything was perfect. We hope to see you again soon at our hotel!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Luxury accommodation, in the center of the spa town of Karlovy Vary. In the summer days, we especially appreciated the quiet air conditioning. Delicious food, it was tasty and healthy at the same time. Very good hotel and spa services. We also used both hotel pools for recreation. All hotel staff were helpful and friendly.
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Date of stay: August 2021
Value
Rooms
Service
Room Tip: It is best to ask at the reception
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Lenka Leibeltová, Marketing at Spa Hotel Ulrika
Responded Dec 22, 2021
Vážený pane Václave, děkujeme za velice milou recenzi. Samozřejmě nás všechny potěšila slova ohledně našeho personálu a úrovně hotelových, lázeňských služeb. Za všechny moc děkujeme! S pozdravem recepce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was really amazing time in this hotel. Staff prepared awesome Luxury room for our wedding aniversary. Thank them so much. We will come again for sure. Also there is great wellness and great breakfasts and everybody are very kind.
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Date of stay: June 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Lenka Leibeltová, Marketing at Spa Hotel Ulrika
Responded Dec 22, 2021
Vážená paní Radko K, rádi bychom vám poděkovali za tak skvělé hodnocení s komentáři k pobytu u nás. Velmi si toho vážíme. Slova chvály ohledně našeho personálu rádi předáme. Bude nám potěšením Vás opět přivítat v našem hotelu. S pozdravem, Recepce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Příjemný lázeňský týden v příjemném luxusním hotelu za přijatelnou cenu. Spousta lázeňských procedur na výběr, příjemný a vždy se vším nápomocný personál, výborná strava. Při odjezdu na nás na recepci čekal milý dárek přímo od pana ředitele a slevový voucher na příští pobyt. Rozhodně doporučuji všem. A pleasant spa week in luxury hotel for an affordable price. Lots of spa treatments to choose from, friendly and always helpful staff, excellent food. Upon departure, a nice gift was waiting for us at the reception directly from the director and also discount voucher for the next stay. I definitely recommend it to everyone.
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Date of stay: August 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Lenka Leibeltová, Marketing at Spa Hotel Ulrika
Responded Dec 22, 2021
Vážený pane Petře S, těší nás, že jste byli nadmíru spokojeni se všemi službami a vyzvedli práci našeho personálu včetně kvality jídla. Náš pan ředitel dělá vše proto, aby se klient v hotelu cítil dobře. Moc se těšíme na Váš další pobyt. S pozdravem, Recepce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We told the hotel at the time of booking that we were celebrating our 50th wedding anniversary. That is all that it took. They did everything imaginable to make our stay special. Meals, wait staff, housekeeping, spa attendant,reception... all A-1. Even the manager greeted and made us feel welcome. There were baked goods waiting in our room, we were loaned an espresso machine for the duration of our stay, a --complimentary bottle of wine on our anniversary. Friendly faces and helpful service at every turn. Ten thumbs up. I would be happier if they had a bottle of hot sauce available in the dining room. There was a $1.00 discrepancy at check out. Not a big issue. Humans make mistakes.
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Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Lenka Leibeltová, Marketing at Spa Hotel Ulrika
Responded Dec 26, 2021
Vážený pane czken, těší nás , že jste si pobyt v našem hotelu užili. Za celý tým hotelu jsme rádi, že se Vám 50.výročí svatby u nás vydařilo a přejeme Vám hodně síly na další cestě životem. Budeme se těšit na další setkání s Vámi. S pozdravem, Recepce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel doesn't have room service like a 4 star hotel should,the lobby bar it's closed in the morning and if you want to take a coffee in the restaurant a very nervous waiter Ivo Bernat it's yelling at you and take the coffee from your hand.They ask you for a dressing code at the breakfast which is not specified on nowhere.When we want to make a complain at the reception ,they suddenly start to speak czech language.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Lenka Leibeltová, Marketing at Spa Hotel Ulrika
Responded Dec 26, 2021
Vážená paní Cristino, děkujeme za vaši zpětnou vazbu. Jen nám moc líto, že došlo k této nepříjemné situaci a doufáme, že se to již nebude opakovat. Personál restaurace byl poučen ze strany vedení. Budeme se těšit na příště. S pozdravem Recepce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Night one ! Be aware if you book through an agent and he/she is not there you will not be checked in! After almost an hour with a very moody receptionist finally got into the room Clean but really small for 2 friends to share for 11 nights Been promised a bigger room tomorrow, let’s see what happens. Food : really small choice but what I had was nice - fish and veggies Again the pictures on the website show a large variety but not the case at the buffet diner. Only tap water and coffee and tea included in the package of the full board ...... no soft drinks offered. But there was ice cream ;) maybe is a Go easy on the food Wednesday? 😕 Tomorrow- I shall be seeing the spa center and see if the promises of a bigger room and the variety of food improves. For now we wait and see .... Bathroom really small for 2 people to share for 12 days and 11 nights…
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Date of stay: January 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Lenka Leibeltová, Jiné at Spa Hotel Ulrika
Responded Feb 22, 2020
Dear Kuriozity589917, Thank you for sharing your review during your stay. Any constructive criticism moves us further and helps us improve our services. I assume that some of your criticisms have been fulfilled / improved during your stay. It would be nice to give us feedback at the end of your stay. And I can't agree, the delegate is not normally present at check-in and no guest has ever had a problem that we wouldn't want to accommodate him. I will be very glad if you visit me and give me more details. And I hope that the room already suits you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What was supposed to be a nice getaway, turned into a frustrating, horrible experience! The manager of the hotel walked away when there was an issue at the front desk upon arrival. The spa administrator, is the most miserable woman I have ever met in many years of travels. To say she was rude is an understatement. Her negativity and failure to make accommodations for ANYTHING, made this trip a complete waste. The actual spa staff were very nice and attentive, I guess to make up for the administration and management of this so-called spa. 2 of the 4 saunas were not working, and breakfast was a disaster, where they stop bringing out fresh food at 8:45. They reserve their 4 parking spots for 'vip' clients and you need to pay 20 eur/night for parking at a hotel which is a 10 minute walk away. Spend your hard-earned money elsewhere!…
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Date of stay: January 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from SPAULRIKA, Manažer komunikace at Spa Hotel Ulrika
Responded Jan 7, 2020
Dear Guest, Thank you very much for taking the time to review your stay at the Spa Hotel Ulrika . Only through constructive criticism we can improve ourselves, therefore I thank you very much for your words. In our hotel the guest should always come first. Therefore I sincerely apologize to you that your request did not find adequate attention from our staff. Rest assured that I have already talked with the persons in question to prevent further incidents like this in the future. I can ensure you that this does not at all reflect our standard. We aim to make every guest content and I regret we could not convince you of that. I would be happy to welcome you another time at the Spa Hotel Ulrika to get the chance to show you a better side of us. With best regards Lenka Leibeltová Front Office Manager of Spa Hotel Ulrika
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$165 - $206 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Spa Hotel Ulrika & Goethe Hau
LOCATION
Czech RepublicBohemiaKarlovy Vary RegionKarlovy Vary
NUMBER OF ROOMS
70
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Claim Your ListingSPA HOTEL ULRIKA - Prices & Reviews (Karlovy Vary, Czech Republic)
Frequently Asked Questions about Spa Hotel Ulrika
Which popular attractions are close to Spa Hotel Ulrika?
Nearby attractions include Pravoslavny Kostel Svateho Petra a Pavla (0.2 miles), Park Colonnade (0.1 miles), and Mlýnská kolonáda (0.2 miles).
What are some of the property amenities at Spa Hotel Ulrika?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Spa Hotel Ulrika?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Spa Hotel Ulrika?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Spa Hotel Ulrika?
Conveniently located restaurants include Tusculum, Male Versailles, and Restaurant ROMANCE.
Are there opportunities to exercise at Spa Hotel Ulrika?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Spa Hotel Ulrika have airport transportation?
Yes, Spa Hotel Ulrika offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Spa Hotel Ulrika located near the city center?
Yes, it is 0.6 miles away from the center of Karlovy Vary.
Are any cleaning services offered at Spa Hotel Ulrika?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Spa Hotel Ulrika?
The staff speaks multiple languages, including English, German, Russian, and Czech.
Are there any historical sites close to Spa Hotel Ulrika?
Many travelers enjoy visiting Market Colonnade (0.3 miles), The Imperial Spa (0.5 miles), and Old Jewish Cemetery Drmoul (0.4 miles).