So far one of the best places I stayed. The rooms are very beautiful, located in the centre, has a swimming pool and saunas. The stuff speak English, German, Russian, Czech and very helpful. Everything was just perfect!

Very comfortable hotel, great location in the centre of the town. Lovely reception staff, very helpful. Only downside, no air conditioning in the room. We have really enjoyed our stay at this hotel. The actual town is absolutely stunning / amazing. We fell in love with the place.

We booked this hotel to enjoy the city. What a super experience! The beds were the best we ever experienced in hotels in Europe. Room was large, perfectly calm and had all comfort we could wish. Very friendly reception, really willing and helpful staff, very nice breakfast and no problem at all. We will surely come back to enjoy their... More 

We stayed here for 2 nights and had a lovely time. Our room was almost like a mini-suite. The TV was located in the sitting 'room' so it was almost impossible to watch while sitting on the bed. Everything was well kept, and very clean. We didn't have much of a view but we were out most of the day... More 

The staff at this hotel were great, at the front desk, at the spa not so much. The spa is not why you should stay here. It's a little wonky. You have to book ahead for a treatment, there is limited staff, limited English, and limited skill. The steam room you have to call ahead for and the whirlpool is... More 

The hotel is on the good place, It's close to everywhere! The hotel is well equipped, the spa is pretty nice and the good point is that is for free If you are the hotel guest, but the best think is the Hotel staff!! All of them are very polite, kind and helpful !!! Big thank you !!!

Nice, "old style" hotel. Centrally situated, comfortable rooms (although the temperature of the water in the bathroom can be sometimes erratic). Good breakfast. Friendly staff. Overall very positive assement.

The location in the centre of Karlovy Vary makes you very comfortable. Everything is very close to the hotel. Thee room was clean and the staff very friendly. There is a parking for the car. That is important, because there is no other place where to leave it. First of all I was disappointed with the view out of the... More 

We stayed the hotel for the weekend leisure with 4yrs child. Spa, Restaurant and Room are really clean and not crowded. Central location of Karlovy Vary and there are some Italian restaurants close by the hotel. Very convenient for sightseeing and walking distance to some colonnades. Breakfast was nice, too.