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Hotel Carlsbad Plaza

Certificate of Excellence
Marianskolazenska 23, Karlovy Vary CZ-36001, Czech Republic
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Hotel Carlsbad Plaza
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101 Reviews from our TripAdvisor Community

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Bern, Switzerland
1 review
5 of 5 stars Reviewed October 5, 2015

I stayed in this hotel few nights and honestly I can say that it was really nice experience. The stuff was very friendly, helpful. Wellness in hotel was really nice, I spent there half of my time. Everything was clean, rooms big, beds huge. All my expectations were satisfied. Good location and delicious breakfast. Sincerely I can recommend this hotel... More 

Helpful?
Thank Jane S
CarlsbadPlaza, Director of Sales at Hotel Carlsbad Plaza, responded to this review

Dear Jane, Thank you very much for sharing your review and compliments both on our hotel and its team, which is highly appreciated by us. I hope that we will have the honor to welcome you at our hotel again and provide you the very same positive experience. Wishing you all the best with my kindest regards, Marketa Azemovicova Director... More 

Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed September 27, 2015 via mobile

Karlovy Vary has a variety of accommodations to offer that would fit any taste, budget and preferences. Among them, Carlsbad Hotel stands out for so many reasons: 1. Personalised service - Upon arrival, you are greeted by the hotel staff, offered a glass of juice and after a quick check - in, kindly escorted to the room and told about... More 

Helpful?
Thank Meruyert A
CarlsbadPlaza, Director of Sales at Hotel Carlsbad Plaza, responded to this review

Dear Meruyert, Thank you very much for sharing your review and personal experience with our team and other travellers on Tripadvisor. Simultaneously I would like to thank you for detailed remarks on our facilities and services. I will be glad to share your kind words with the entire team and I hope that we will have the honor to welcome... More 

Frankfurt, Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 22, 2015

I stayed in this hotel for one night and I was amazed of the Wellnessland. I really liked the different saunas and I enjoyed my peace there. The staff was really helpful and friendly. I believe I will come again soon.

Helpful?
Thank John P
CarlsbadPlaza, Director of Sales at Hotel Carlsbad Plaza, responded to this review

Dear John, Thank you very much for sharing your review and expressing your personal positive experience with our team to other travellers on Tripadvisor. Simultaneously I would like to thank you for your compliments on our Wellnessland Alt Karlsbad which is really unique thanks to its 7 types of saunas and 5 types of pools and especially for your kind... More 

Riyadh, Saudi Arabia
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed September 13, 2015

Management may think they are running a 5 star hotel but 3 is the reality. The rooms are very large but the furniture is wrong and outdated, and the huge beds are the least comfortable I have ever slept on. The staff either don't speak English or are rude and unhelpful. Almost no one speaks English in the restaurant, so... More 

Helpful?
Thank kneez
CarlsbadPlaza, Director of Sales at Hotel Carlsbad Plaza, responded to this review

Dear client, Allow me to take this opportunity to thank you for your remarks, which we certainly take into account. It is unfortunate that you found our services unsatisfactory, please accept my sincere apology for the caused difficulties. However, in order to provide the best quality services for our guests we invest a lot of time and effort into training... More 

Brussels, Belgium
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 25, 2015

The center of Karlovy Vary, at the crossroads colonnades on one side and parks and outdor activities (Japanese garden, art gallery, summer theater) on the other. Hotel perfectly combines luxury amenities and adequate service. In other words, five stars plus. But what is most amazing is the hotel's spa. We are a couple with a large age differenceand still we... More 

Helpful?
1 Thank 460molenaar
CarlsbadPlaza, Director of Sales at Hotel Carlsbad Plaza, responded to this review

Thank you very much for sharing your review and personal experience with our team and other travellers on Tripadvisor. Simultaneously I would like to thank you for your compliments on our staff and hotel, its amenities and provided service. I will be glad to share your kind words with the entire team. I am pleased to learn that you´ve enjoyed... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 18, 2015 via mobile

The hotel is quite simply the best we have ever stayed in. The room was luxurious, beautifully furnished, very comfortable and very quiet. The service was excellent from check-in to departure - the staff was very friendly and helpful at all times. Big selection of delicious food was served buffet style with a variety for every taste. The spa and... More 

Helpful?
Thank Aysha79
CarlsbadPlaza, Director of Sales at Hotel Carlsbad Plaza, responded to this review

Dear Mrs Aysha, Thank you very much for sharing your personal positive experience with our hotel. I´ll be happy to share your kind words with our entire team. I hope that we will have the honor to welcome you at our hotel again and provide you the same positive experience. Wishing you all the best with my kindest regards Marketa... More 

Bahrain
Level Contributor
128 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed August 17, 2015

carlsbad plaza is simply the best hotel in karlovy vary it is charming and homy the staff are the best so friendly and nice they make you feel at home the spa is really good and the food is tasty rooms are spacious and very clean the doormen are very kind the hotel location is great its about 10 min... More 

Helpful?
Thank NAR42
CarlsbadPlaza, Director of Sales at Hotel Carlsbad Plaza, responded to this review

Thank you very much for sharing your review and personal experience with our team and other travellers on Tripadvisor. Simultaneously I would like to thank you for your lovely compliments on our staff and hotel, its amenities and provided service. It was a real pleasure to read your review and to learn that you enjoyed your time with us. I... More 

Yekaterinburg, Russia
1 review
5 of 5 stars Reviewed August 13, 2015 via mobile

We had a lovely time in great hotel.Nice location on the spa town border 10 minutes to the center. The food in the hotel was also very good. The rooms were nicely decorated. I would highly recommend this hotel.

Helpful?
Thank Nina S
CarlsbadPlaza, Director of Sales at Hotel Carlsbad Plaza, responded to this review

Dear Mrs Nina, Thank you very much for sharing your personal experience with our hotel. Simultaneously I would like to thank you for your compliments and I hope that we will have the honor to welcome you and your family at our hotel again and provide you the same positive experience. Wishing you all the best with my kindest regards... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed July 20, 2015

Excellent new spa-suites, very individual and luxurious rooms, it's a very recommended place to be. The restarant and bar on the first floor are marvelous! Especially in spring it is one of the lovdliest places in the world.

Helpful?
Thank jane j
CarlsbadPlaza, Director of Sales at Hotel Carlsbad Plaza, responded to this review

Dear Jane, Thank you very much for sharing your personal experience with our hotel. At the same time I would like to thank you for your lovely compliments and I hope that we will have the honor to welcome you at our hotel again and provide you the same positive experience. Wishing you all the best with kindest regards, Marketa... More 

Dubai, United Arab Emirates
Level Contributor
213 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
5 of 5 stars Reviewed July 15, 2015

Beautiful hotel in the center of Karlovy Vary. Hotel with great history, now renovated and is in excellent condition. Large and comfortable rooms. Great service. And a wonderful spa center. Coming here, you want to stay here for longer.

Helpful?
Thank Vladimir M
CarlsbadPlaza, Director of Sales at Hotel Carlsbad Plaza, responded to this review

Dear Vladimir, Thank you very much for sharing your personal experience with our hotel. At the same time I would like to thank you for your lovely compliments on our hotel, its amenities and provided service. It was a real pleasure to read your review and I will be happy to share your kind words with the entire team. I... More 

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