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Hotel Thermal

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Hotel Thermal
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154 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Chelyabinsk, Russia
1 review
4 of 5 stars Reviewed 2 weeks ago

Thanks to the whole Thermal team for an awesome holiday!!!! It was my first stay in your hotel and I really enjoyed it. Hotel The hotel is easy to find. It may not be the prettiest building in Karlovy Vary but the restaurant, the floors -1 and -2 and the hall are pretty. Room Sorry, but not my kind of... More 

Helpful?
Thank jleontjeva
Míra B, Director of Sales at Hotel Thermal, responded to this review

Dear Mrs. Leontjeva, thank you for your positive review, all our staff really appreciate it. Such nice words motivate us to keep doing our job well. I wish you to have only such positive stays wherever you will travel. Wishing you a nice day, Tamara Klein, Director of Sales & Marketing More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There's a time in many people's travelling life that they grow tired of cramped hotels with natty wooden furniture and chintzy decor and limited provision at breakfast. Enter the Hotel Thermal. This is an impressive example of Socialist architecture providing spacious environments and uncluttered space with clean lines. It would fit in well to any Gerry Anderson landscape and its... More 

Helpful?
1 Thank morska
Míra B, Director of Sales at Hotel Thermal, responded to this review

Dear guest, thank you for sharing your nice and lovely described experience of your stay in our hotel. I am very happy that you were satisfied with your room and services, having during your stay. Even the hotel doesn´t look so nice and doesn´t pass to other buildings at the colonnade; we are providing the best services. Next year we... More 

London, England
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The strident building of the Hotel Thermal provides a reminder of an important slice of Czech history just as much as the surrounding 'dolls houses.' It was a pleasure to stay here and experience its spacious, airy restaurant and beautiful views up and down the steep valley. It is very much a serious Spa hotel with many treatments available although... More 

Helpful?
2 Thank Lilol
Míra B, Director of Sales at Hotel Thermal, responded to this review

Dear Mrs. Lilol, thank you very much for your nice and positive review. I am very happy that you enjoyed your stay, tried our treatments and was really satisfied with our staff. I believe you will choose our hotel for your next stay again. In 2017 we are planning the reconstruction, so I am sure that you will like it... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed August 17, 2016

One of the highlights I will always remember is swimming outside in Mid February, when there is snow everywhere. The steam everywhere... It is worth trying, for sure! However, the changing room is rather small with many clothing cells and many people changing their clothes around you, that's a tiny minus...

Helpful?
Thank Ammy W
Míra B, Director of Sales at Hotel Thermal, responded to this review

Dear Mrs. Ammy, thank you for your lovely description of the outdoor pool area. You are very right, that it was really amazing. Now the whole area of the outdoor pool including clothing cells and building by the pool are waiting for the reconstruction. Wishing you all the best, Tamara Klein, Director of Sales & Marketing More 

London, United Kingdom
1 review
4 of 5 stars Reviewed August 16, 2016

Some of the reviews from others give the impression the hotel is dingy and staff bad mannered. I found it pretty reasonable. The refurbished rooms are comfortable. The inside pool is really good, and there is a good steam bath and sauna also (be sure to notice that there are two saunas, one for a single person, and one for... More 

Helpful?
Thank JimKillock
Míra B, Director of Sales at Hotel Thermal, responded to this review

Dear Mr. Jim, thank your comments and option regarding your stay in our hotel. Every hotel has positive and negative reviews: reviews are very personal and one small mistake or misunderstanding can make the worst review as well as any small positive thing can change the stay to very lovely and the best. We are already now looking forward to... More 

Paris, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 15, 2016

One of the Worst hotels in the world with arrogant staff, unprofessional people and a dictatorship management that is more suitable to a penitentiary than a hotel. One of the Bad touristical image of Tchech Republic. A real Rip Off ! And no one or No place to complain in a country where the communist dictatorship mentality and behavior is... More 

Helpful?
Thank willca99
Míra B, Director of Sales at Hotel Thermal, responded to this review

Dear guest, first of all allows me to thank you for your review. I am very sorry if you were not satisfied with any of our services. Please kindly contact me directly at klein@thermal.cz regarding your stay. It seems that everything was really wrong, but telling the true, I had no any information about any clients staying in our hotel... More 

Travelers are raving about these Karlovy Vary hotels

Muscat, Oman
Level Contributor
8 reviews
3 of 5 stars Reviewed July 25, 2016 via mobile

Parked car in Hotel parking (lived a bit far from hotel) but lost parking ticked. Morning time came back to pick our car but staff at reception tried to push us to pay 2000 kron as a fine for lost ticket (just piece of paper). I told them that they have a lot of cameras and can easily check time... More 

Helpful?
Thank Bossras
Míra B, Director of Sales at Hotel Thermal, responded to this review

Dear Bossars, thank you very much for your review and description of the situation, which happened. I am happy that our staff solves the situation within a short time and at the end all turns to good. I wish you to have only good impression in any situation anywhere in the future. With best regards, Tamara Klein, Director of Sales... More 

Brookline, Massachusetts
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 18, 2016 via mobile

We went there for the SPA. one large pool, one whirlpool, and few saunas. Most guests are in their 70s. The whole experience seemed very retro, 70s, reminiscent of the society era. An interesting experience. Our daughters enjoyed the pool.

Helpful?
Thank ontheroad9729
Míra B, Ředitel prodeje at Hotel Thermal, responded to this review

Dear guest, thank you for your review of our spa area. As the non-accommodated guest you were unfortunately not able to try our other services. I hope you will come next time and stay for few days to see, that even the building is old (and is also part of the history) we are providing high quality services. Half of... More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 12, 2016 via mobile

I don't think anyone could ever say it's a nice looking place, the building looks like an early 60's council block, or possibly a multi story car park, that aside, we arrived after midnight and the guy there was friendly and sorted everything without drama. The twin room was drab to say the least, no aircon, furniture from the 70's... More 

Helpful?
Thank Carl M
Míra B, Ředitel prodeje at Hotel Thermal, responded to this review

Dear Mr. Carl, thank you for your review. You are right, the building as well as room and other hotel parts needs to be reconstructed. Happy to say, we plan to start with the huge reconstruction in summer 2017. I am glad that you were satisfied with our staff and provided services. I am sure, that when you come next... More 

Melbourne, Australia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 29, 2016

A all you can enjoy Thermal Hotel right next to the old town. You can stayed here for 2 - 3 days completely relaxed and enjoyed tailor made mind and body therapy. The package includes spa, in door hiking, message and any kind of doctor's recommended health therapy.

Helpful?
Thank mtjpoon
Míra B, Director of Sales at Hotel Thermal, responded to this review

Dear sender, thank you very much for your positive review. I am happy that you enjoyed nice relax weekend in our hotel. Except long-term therapeutic programs we are offering wellness and relax stays. You enjoyed summer time in Karlovy Vary. I can say already now that we are preparing special winter packages, which we publish at our web page soon.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

124 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Thermal

Address: I. P. Pavlova 2001/11, Karlovy Vary 360 01, Czech Republic
Location: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Price Range: $90 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Thermal 4*
Number of rooms: 260
Reservation Options:
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Also Known As:
Thermal Hotel Karlovy Vary
Hotel Style:
#3 Casino Hotel in Karlovy Vary
#23 Spa Hotel in Karlovy Vary
#28 Luxury Hotel in Karlovy Vary
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