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Grandhotel Pupp

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552 Reviews from our TripAdvisor Community

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Showing 307: English reviews
Reviewed 4 days ago NEW

We stayed at the Grand Hotel Pupp at the end of a heat wave. Luckily, the heat broke the day we got there because there is no air conditioning. It would have been most unpleasant in the heat. This is an unusual property: very high ceilings, large rooms, a spa that can fix all ailments. But one problem stood out...

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Helpful?
Thank Chipperbunny
Chicago, Illinois
Reviewed 1 week ago

Very nice accommodating staff, they gave us the rooms we asked for. Picturesque hotel. Was not told that parking wasn't included in the rate. Also, was told that breakfast was included when booking and then it wasn't when we came to the hotel.

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1Thank martgw
Reviewed 2 weeks ago via mobile

Was only here overnight for work unfortunately but the room was amazing, the dining room and bar below were iconic. Wish I could have used the spa facilities as they looked awesome too. Perfect Location to explore the town. Would love to go back

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Helpful?
Thank Tash L
Grandhotel P, Manažer at Grandhotel Pupp, responded to this review

Dear Tash L, We are so glad that you enjoyed your stay at the Grandhotel Pupp and thank you very much for sharing your experience with other Tripadvisor members. We look forward to welcoming you at the Grandhotel Pupp soon again, but not for work, just for relax and leisure. Sincerely, Team of Grandhotel Pupp

Mexico
Reviewed 3 weeks ago

Good location, staff was very polite and always with a smile on their face, rooms are nicely finished and decorated. We did enjoy our stay. And Karlovy Vary are amazing place for staying with a family. thank u

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Helpful?
Thank milagros S
Grandhotel P, Manažer at Grandhotel Pupp, responded to this review

Dear milagros S, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team of Grandhotel Pupp

Taipei, Taiwan
Reviewed 4 weeks ago

This hotel is one of the prettiest hotels from outside, however since I booked the standard room, it felt a bit small for its price. It's in a convenient place that you can easily walk around the town and get to the bus station. Regardless of the very grand-style restaurant where you can have your breakfast and several nicely decorated...

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Thank Alex_loves_traveling
Grandhotel P, Manažer at Grandhotel Pupp, responded to this review

Dear Alex_loves_traveling, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Team of Grandhotel Pupp

Munich, Germany
Reviewed November 1, 2016

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Helpful?
Thank Roman K
Grandhotel P, Manažer at Grandhotel Pupp, responded to this review

New York City, New York
Reviewed October 30, 2016

I did my research about this hotel - and I read that I should make sure t book a Superior room (rather than a Comfort room) to ensure placement in the renovated side of the hotel. So I paid up for a "superior room" and looked forward to my experience at the Grandhotel Pupp! However, when we checked in and...

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Thank aligm123
Grandhotel P, Manažer at Grandhotel Pupp, responded to this review

Dear Aligm123, Thank you very much for review of our hotel, even it is not only positive. We highly appreciate all of your notes and comments. Let us just clarify a few details of your review - Our sales manager informed you that all of our rooms fullfill the standards of 5* hotel, it does not matter if the room...

Inverness, United Kingdom
Reviewed October 30, 2016

Just visited this hotel for our honeymoon. What a fabulous hotel this is. Our bedroom was simply superb (Junior Suite). The first time i have ever had a guest toilet in a hotel room. The room was clean, spacious and had great views of Karlovy Vary. Every little touch had been thought of. The hotel itself was a thing of...

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Thank Dean A
Grandhotel P, Manažer at Grandhotel Pupp, responded to this review

Dear Dean A, Thank you so much for taking time to share your experience with other Tripadvisor members. We are very sorry that you did not like our food and we will share your words with our chef and his team and believe that you will be fully satisfied during your next visit. Looking forward to welcoming you at the...

Cairo, Egypt
Reviewed October 26, 2016

The hotel is super chic, high ceiling, grand in every room overlooking the front of the hotel are perfect. My wife and I stayed in an apartment with a big balcony that was just amazing. The spa is very nice as well, but you need to plane ahead as it is very busy. The breakfast is very nice and the...

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1Thank Georgemalak
Grandhotel P, Manažer at Grandhotel Pupp, responded to this review

Dear Georgemalak, Thank you very much for such a nice review of our hotel. We highly appreciate it. It will be our pleasure to welcoming you at the Grandhotel Pupp again soon! Sincerely, Team of Grandhotel Pupp

Virginia Beach, Virginia
Reviewed October 21, 2016

This hotel is located at the beginning of one of the loveliest cities in Czech. It is definitely Grand and while it is very formal, it is a lovely place to stay. The food is good, not worth the price, but you won't lack for anything. The rooms are large and very comfortable.

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Helpful?
Thank itshallbedone
Grandhotel P, Manažer at Grandhotel Pupp, responded to this review

Dear itshallbedone, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team of Grandhotel Pupp

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Becher's Bar
Becher's Bar
Cuisines: European, International, Gastropub, Czech, Central European
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
Located in the picturesque spa town of Karlovy Vary in the Czech Republic, the Grandhotel Pupp is one of Europe's most famous historical hotels. Talking about its history would take a while, because it dates back to 1701. In recent years the Grandhotel Pupp has hosted illustrious names from the movie world including Morgan Freeman, Gregory Peck, Sharon Stone, Robert Redford, John Malkovich, Antonio Banderas, Jude Law, John Travolta and Nikita Michalkov. Such stars have descended on the hotel especially for the Karlovy Vary International Film Festival each year at the beginning of July. As well as modern-day celebrities, the hotel has also attracted eminent historical figures from culture and the arts including German poet and philosopher Johann Wolfgang Goethe, composers Johann Sebastian Bach, Richard Wagner and Antonin Dvorak, violinist Nicolo Paganini, writer Franz Kafka and master of Art Nouveau Alfons Mucha. In two connected buildings, River Side and Park Side, the Grandhotel Pupp complex offers 228 rooms in the categories of Comfort, Superior, Superior Plus, Junior Suite, Premier Suite and Apartment. The ground floor of the hotel features restaurants, a cafe, bars, a boutique zone, a hairdressing salon and casino. Becher's Bar provides entertainment in the evening. The Grandhotel Pupp invites guests to the new Pupp Royal Spa wellness centre with pool and saunas. The complex includes a modern fitness centre as well as a private Royal Spa Suite with whirlpool, massage tables, sauna and a relaxation zone. The Pupp Royal Spa offers an extended range of treatments, from traditional procedures based on the natural bounty of Karlovy Vary and the region to modern massages and beauty treatments. Grandhotel Pupp - If you want a chance to see a star ... more   less 

Additional Information about Grandhotel Pupp

Address: Mirove namesti 316/2, Karlovy Vary 360 01, Czech Republic
Location: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Price Range: $142 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grandhotel Pupp 5*
Number of rooms: 228
Reservation Options:
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Also Known As:
Grandhotel Pupp De Luxe Hotel Karlovy Vary
Grandhotel Pupp Karlovy Vary
Hotel Style:
#1 Casino Hotel in Karlovy Vary
#1 Business Hotel in Karlovy Vary
#4 Luxury Hotel in Karlovy Vary
#4 Spa Hotel in Karlovy Vary
#13 Family Hotel in Karlovy Vary
#14 Romantic Hotel in Karlovy Vary
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Questions & Answers

Here's what travelers have asked, with answers from Grandhotel Pupp staff and other travelers.
12 questions
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Questions? Get answers from Grandhotel Pupp staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There are two parts of the building--river side and park side. I feel all the fun things happen in the river side.”
 of 5 bubbles Alex_loves_traveling, 4 weeks ago | Read review
“book directly with the hotel and make SURE you are in the renovated side of the hotel. Even the reception area on this side is nicer.”
 of 5 bubbles aligm123, Oct 30, 2016 | Read review
“Room 344 Front, centre on the 3rd floor”
 of 5 bubbles deana182, Oct 30, 2016 | Read review
“in the old section”
 of 5 bubbles amior, Oct 21, 2016 | Read review
“at another hotel”
 of 5 bubbles patbrownett, Aug 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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