The main reason we loved staying at this hotel is because of the excellent location, close to Grandhotel Pupp. Our two bedroom penthouse is clean and spacious. We were disappointed the room was not cleaned though and was not told in advance. The breakfast is included consisting of cold cuts, cheeses,cereal, yogurt, juices, coffee and tea. We would definitely choose this hotel again when we return.
Nice hotel and good location. Breakfast is really not good, so if you have an option to eat out do so, however, for the budget price the room was awesome and location was picture perfect! Highly advise!
For our whole stay we had the feeling like we are staying at someone's house for free. No room service of any kind, main door is locked at night, the ladies there are rude and act like the guests are kids that need to be told what to do and what not to. Would not recommend it to anyone.
I was lucky to get a room with a view of the river and the promenade, do look for that when you book your stay there! Nothing wrong with other rooms, but the rooms facing the river seem to be larger and have morning sunshine. The hotel is well kept and the staff friendly and helpful. There's a nice 4th-floor restaurant with tables outside. Parking is a weak spot, even though the website says the hotel has parking this is quite far away.
Small nice hotel. We upgraded to the suit for 10 euro, which was like a basic flat. Could have nicer staff but were OK. We got what we needed. Breakfast was basic, no hot dishes, eggs and such, and you need to climb squirly stairs.
Honestly it looks like sort of pension more than hotel. You can get huge rooms as well as the super small ones there. It could be quite noisy from the street or from breakfast kitchen in the morning. There is no restaurant and reception in the night. Anyway the place is clean.
The hotel is in the centre of Karlovy Vary. Rooms are spacious and nice. Some are facing the main road, so it could be noisy during summer. We stayed three nights and during the whole time nobody cleaned the bathroom, nor change the towels. Breakfast is quite good.
Perfect little hotel, beautifull exterior and interior, we had spacious deluxe room overlooking Tepla river. Even though we arrived late reception was waiting especially for us till 11 p.m. But you need to tell in advance if you have a late arrival. Breakfast is on the last floor under the roof, very decent, served from 8 till 10. Location is good, on the main street, easy to find, but if you arrive by bus, it is a bit of a walk, as it is on the other side of town. Overall good value for money and good service, would recommend it.
Huge rooms, but the grout in the bathroom needed a very good scrub which made me doubt of the hotels cleanliness. The price is amazing considering Karlovy Vary is so expensive. Breakfast is great. The view and location too. Having no parking is totally inconvenient. The hotel is on a pedestrian street and offers absolutely no parking. The reception closes for the night rather early in the evening and so do all the shops in town. The only option if you get hungry after 10 pm is the lightly stocked mini-bar. The city is totally dead at night. Hence the hotel also is. At our arrival, the reception was unattended and the front door locked. We had to ring the door bell for a long time for the clerk to come. The same clerk was also not of the best help, not being czeck, she couldn't answer our questions.…
The service and friendliness of the staff is 10 out of 10. Breakfast is great and rooms are good. They are always willing to help and try to help at all turns. Will definitely recommend it to all and will vome again.