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Traveler (192)
Room & Suite (40)
Dining (30)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 11/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 99 in Karlovy Vary
Location
4.5
Cleanliness
4.6
Service
4.3
Value
4.2

See why so many travelers make Prezident Luxury Spa & Wellness Hotel their hotel of choice when visiting Karlovy Vary. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travelers like you.

Rooms at Prezident Luxury Spa & Wellness Hotel offer air conditioning and a minibar providing exceptional comfort and convenience, and guests can go online with free wifi.

A 24 hour front desk, room service, and baggage storage are some of the conveniences offered at this hotel. A pool and free breakfast will also help to make your stay even more special. If you are driving to Prezident Luxury Spa & Wellness Hotel, there is paid private parking available nearby.

Nearby landmarks such as Jeleni Skok Rock (0.2 mi) and Sadova kolonada (0.4 mi) make Prezident Luxury Spa & Wellness Hotel a great place to stay when visiting Karlovy Vary.

During your visit, be sure to check out a popular Karlovy Vary oyster restaurant such as Hotel Promenada Restaurant, which is a short distance from Prezident Luxury Spa & Wellness Hotel.

There is no shortage of things to do in the area: explore popular historic sites such as Market Colonnade and The Imperial Spa.

We’re sure you’ll enjoy your stay at Prezident Luxury Spa & Wellness Hotel as you experience all of the things Karlovy Vary has to offer.

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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Spa
Parking
Wifi
Indoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Wine / champagne
Shuttle bus service
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Baggage storage
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Russian, Czech, German
152Reviews12Q+A3Room tips
Traveler rating
  • 93
  • 37
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  • 6
Time of year
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Popular mentions
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Most Recent
Jitka_10 wrote a review Sep 2021
Prague, Czech Republic25 contributions23 helpful votes
I spent here a weekend with my mum. There was perfect just everything. Location, room, bathroom with shower and jakuzzi, food, spa and wellnes, nice and helpful staff... I travel quite a lot and this hotel is fabulous !
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Date of stay: September 2021
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Scenic03501620174 wrote a review Jun 2021
1 contribution
Thank you for a great stay at Hotel Prezident, we have been coming here repeatedly for many years. We are delighted with the local spa care provided by Dr. Sarova. The comfortable accommodation here is great and the hotel cuisine is quite exceptional. The wellness area with a swimming pool and several types of saunas is also worth praising. We also like the spacious sun terrace, where we have relaxed undisturbed many times. We would be very happy to return next year.
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Date of stay: June 2021Trip type: Traveled
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Janet wrote a review Feb 2020
2 contributions1 helpful vote
I think I have stayed in this hotel six times and the reason I keep going back is because it has everything I want. There is nowhere else in the world that I go to repeatedly! The situation is in the centre of Karlovy Vary with access to all parts of the town. The treatments are really good and I always come home feeling very much better than when I arrived. The rooms are clean and furnished to a very high standard. The spa is excellent and the food is freshly prepared and healthy. My only complaint is the APPALLING piano player. Am I the only one to realize how bad he is? For the rest, I will be back next year.
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Date of stay: February 2020
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Olga wrote a review Jan 2020
9 contributions7 helpful votes
I would like to say a big thank you to the doctor Irene Cipova who is Great specialist (she will recommend the best for health - treatment and procedures) and to Monika from procedures (the best maseur and also in pneumopuncture) and Nikola from reservation- very very nice professionals. Related the hotel- clean rooms, good food, high level of procedures. Director of the hotel Milada Sarova is nice and higly involved in activity of the hotel that is very important and welcome (she will check everything):)
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Date of stay: January 2020Trip type: Traveled
1 Helpful vote
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Walie Elgendy wrote a review Jul 2019
3 contributions3 helpful votes
Although I had been promised a lot what you really get is a cheap commercial service Staff specially restaurant are not welcoming and not aware of service basics Treatments in the spa are mainly machines and are same for everyone Other personalized treatments are expensive I spent a week and I won’t normally come back
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Date of stay: July 2019Trip type: Traveled
2 Helpful votes
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irame0709 wrote a review Jun 2019
7 contributions
It was excellent, I don't have even one bad thing about this place every thing was great, the pool, the saunas, the food and of course the stuff I was staying on May and and the hotel wasn't fully booked and was very quiet... highly recommended
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Date of stay: May 2019
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Trip type: Traveled
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Response from Gabriela_Sales, General Manager at Prezident Luxury Spa & Wellness Hotel
Responded Jun 5, 2019
Thank you very much for your great review. We appreciate your friendly words very much. I will share your feedback with the whole team. It would be a pleasure to welcome you soon again. Best regards Gabriela Havlinova GM
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luluchanel76 wrote a review Mar 2019
Kuwait City, Kuwait18 contributions3 helpful votes
+1
Very comfortable stay , high level treatments , Director Gabriella is very professional, katriena is extremely perfect in treatment, marina always smiling . Service worth value , i recommend very hardly to have good experience with them
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Date of stay: March 2019Trip type: Traveled
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Topsyturby wrote a review Jan 2019
5 contributions1 helpful vote
My wife and I stayed here for 4 days for a relaxing getaway to start the new year and it was amazingly relaxing!!!!! From the moment we arrived we were welcomed warmly by reception who spoke pretty good English. We then went to our deluxe room and it was amazing! Very clean and quite spacious. The breakfast buffet was great! It had a good variety of food to choose from and it was tasty! This hotel is also right in the heart of the historic Karlovy Vary. 4 mins to the famous hot springs and the Kolonada! The best thing though for us was their private sauna that you can hire for 2 hours. You have 2 different saunas plus a huuge herbal bath and it its the perfect couples escape! This is something that every couple must do. The staff, the hotel, the location and the private sauna are definitely worth a visit when you're in Karlovy Vary. We will definitely be back when we visit Karlovy Vary.
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Date of stay: January 2019Trip type: Traveled
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Emmanouil_the_third wrote a review Jan 2019
Czech Republic14 contributions3 helpful votes
+1
Please find below a detailed description of what occurred during our stay in Luxury Spa & Wellness Hotel Prezident, Karlovy Vary. Please also find attached pictures for proof of some of the incidents! To be more precise we had booked two rooms and we encountered several incidents during our stay in the hotel, some more serious and some less serious. The point is that because we encountered an issue every day; they piled up to a lot of complaints. Firstly and most importantly, our bathroom had a broken stand for the shampoos. Not only it was semi broken, but it was rusted as well. This led to having to take showers in a very uncomfortable way. Immediately we reported it to the receptionist which promised us it would be fixed the latest the following day; something that NEVER happened. On the contrary, the repair guy had the nerve to show up on the date of our departure at 8 am DEMANDING to come inside our room!!! We explained that we are leaving today and we don’t care to have it fixed now and he REMAINED persistent to come inside which forced us in closing the door in his face in order to make him go away. This incident was reported in the reception. Also in the same bathroom there is a plastic phone in case you need to communicate with reception, surprisingly yet again BROKEN! All of this in a 4 star hotel! Moreover, during one of my spa treatments, due to the small space the hotel offers, I was having to hear a person playing a video on their phone in a silent zone area! Not minutes after that another spa therapy was about to take place close to me with the therapist giving instructions in a very loud manner disturbing the peace once again! All of that again in a SILENT ZONE area of the hotel. Another incident that occurred was during one of our breakfasts, where a member of my family asked to be provided a larger plate for their food. The reaction of the waiter was “why do you need a larger plate, use the smaller plate”. This behavior caused us stress because it was unclear why we had to give an explanation why we need a larger plate!! After complaining they finally gave us a larger plate, something very normal for the hotel but apparently for that waiter it wasn’t. Also another member of the waiter team decided to replace plates while hitting them on one another causing insane noise!!!! We had to complain to the manager of the waiter team for the person to stop!!!! This incident was also reported at the reception. Another incident that took place is when during the end of our stay we received a call from the Reservation Manager. She called to inform us that because one of our small dogs had peed in one of the pillow cases, we would have to pay a fine. We immediately called her in the room to show once again all the incidents including to our surprise the dirt found in the mattress we were sleeping. Upon arrival of the Reservation Manager to our room we showed her the broken bathroom, the dirty full of stains mattress we were sleeping and made her aware of all the above incidents. She immediately apologized and withdrew the claim to charge us for the peed pillow case (something completely washable). Also when we asked to see how much we owe to the hotel internally for all the services used we saw that one of the dinners provided was costing more! We requested more information and were told that the Christmas Dinner was costing more than usual dinner!!! Something which was NOWHERE MENTIONED anywhere in the hotel!!! Not even something special was presented at the dinner to indicate that it’s a special event and maybe it would cost more! Nothing ! They simply charged it more without informing or caring whatsoever. Lastly, another incident was that of the parking. When we arrived at the property, the receptionist had told us we can park our car in front of the hotel FREE OF CHARGE by simply by placing an informative ticket in the front of our window given to us by her. Some days later another receptionist called us and stated that we had to move our car and take it to a parking area away from the hotel and we were not allowed to leave our car were we had it left. Immediately we explained the situation and why we had our car placed there in the first place only to receive the response “not my problem”. A 4 star hotel receptionist saying that it is not their problem for misinforming us in the first place!!!!! In other words all we received from this hotel was unpleasantness instead of being able to relax for our Christmas holidays!! We spent a SERIOUS amount of money for both our rooms but also for ALL the spa treatments showing we are here to relax and we are willing to pay for it! Instead no one gave a single care of us being highly paying costumers and treated with zero sense of hospitality - NOT ONCE showing that they want to make up for all the bad service provided. PLEASE also note that almost no one spoke English and thankfully my family was speaking Russian and we were able to communicate somehow. For reasons of convenience here is a list of all complaints: 1) Broken Shampoo stand inside the shower 2) Rude waiter in breakfast area and noisy waiter again in breakfast area. 3) Rule of silence being violated in the Spa Area during spa sessions 4) Mattresses full of stains in both rooms (one of them actually had blood!!!!!!) 5) Misleading information regarding parking our car 6) Extremely RUDE repairman for shampoo stand, sarcastically showing up only the date of departure with the excuse (“previous days I didn’t come because the do not disturb sign is placed in the door” - something we explained very calmly that because we spent all day in the hotel and they could simply ask us what time can be convenient to come and fix our reported issue). 7) Didn’t inform us that the day of Christmas the dinner is costing more than usual. Not even a single sign stating it! 8) Broken phone in the bathroom. Whomever is planning in visiting this property, think twice for the period your planning to visit, as well as, the fact that its not a value for money solution in any sense.
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Date of stay: December 2018
Value
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Trip type: Traveled
1 Helpful vote
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KandPtraveling wrote a review Jun 2018
Vilseck, Germany99 contributions89 helpful votes
I stayed in several hotels in Karlovy Vary in the past, Grandhotel Pupp, Retro Riverside, Carlsbad Inn...to name a few and Hotel Prezident is by far the best hotel in Karlovy Vary. My stay was short and for business purposes, however, I will definitely be coming back with my husband. Location is perfect as you are just a few steps away from Kolonada. If you arrive by car, make sure to book a garage spot in advance. Otherwise, there is parking about 300 meters away. My room was spacious with very comfortable bed and nicely stocked minibar. A/C worked like a charm and I was very happy to cool down during this ungodly hot weather. Wifi connection was fast! Hotel has a gorgeous roof top terrace where you vine down, have a drink or two and enjoy the view of Karlovy Vary. Breakfast buffet offers just about anything you can think of and dinner is even better :) I found the food top notch and if you are on a diet, you do not have to worry, there is a bit of everything for everyone. I did not have any time to enjoy their spa but their pool looked awesome. As I already mentioned, I will definitely be coming back with my husband because the variety of treatments Hotel Prezident offers is just perfect. What I must point out though is the staff. Each and every person working here was beyond friendly! I can honestly recommend hotel Prezident to anyone who wants to stay comfortably in Karlovy Vary whether it is for pleasure, treatments or business.
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Date of stay: June 2018
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Trip type: Traveled
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PRICE RANGE
$147 - $203 (Based on Average Rates for a Standard Room)
LOCATION
Czech RepublicBohemiaKarlovy Vary RegionKarlovy Vary
NUMBER OF ROOMS
50
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Frequently Asked Questions about Prezident Luxury Spa & Wellness Hotel
Which popular attractions are close to Prezident Luxury Spa & Wellness Hotel?
Nearby attractions include Stará Louka (0.3 miles), Mlýnská kolonáda (0.3 miles), and Market Colonnade (0.1 miles).
What are some of the property amenities at Prezident Luxury Spa & Wellness Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Prezident Luxury Spa & Wellness Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Prezident Luxury Spa & Wellness Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Prezident Luxury Spa & Wellness Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Prezident Luxury Spa & Wellness Hotel?
Conveniently located restaurants include Oysterium Wine & Oyster Bar, Promenada Restaurant, and Velkopopovická Karlovy Vary.
Are there opportunities to exercise at Prezident Luxury Spa & Wellness Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Prezident Luxury Spa & Wellness Hotel have an airport shuttle?
Yes, Prezident Luxury Spa & Wellness Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Prezident Luxury Spa & Wellness Hotel have airport transportation?
Yes, Prezident Luxury Spa & Wellness Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Prezident Luxury Spa & Wellness Hotel located near the city center?
Yes, it is 1.0 miles away from the center of Karlovy Vary.
Are any cleaning services offered at Prezident Luxury Spa & Wellness Hotel?
Yes, dry cleaning and laundry service are offered to guests.