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Sheridan Beach Resort and Spa

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Sabang Beach, Sabang, Puerto Princesa, Palawan Island 5300 Philippines
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Traveler (1494)
Pool & Beach (572)
Room & Suite (302)

About

#2 of 4 in Sabang
Location
4.2
Cleanliness
4.3
Service
4.0
Value
3.7
Sheridan Beach Resort & Spa is the premier luxury resort in the heart of the world's #1 island - Palawan. A sprawling 5 hectare beachfront property, it is the first green resort in the Philippines known to champion environmental sustainability in one of Palawan's most protected areas. Nestled between towering mountain ranges and the vast clear waters of the West Philippine Sea, it is only 15 minutes away by boat to one of the New 7 Wonders of Nature, the Puerto Princesa Subterranean River National Park. The resort is a class of its own with 95 Asian-inspired rooms and suites and a Grand Convention Hall that caters to all kinds of meetings, events and celebrations. It has the largest organic farm in Palawan that provides up to 80% of the resort's food requirements. Its prime location is a major draw for couples from all over the world to exchange or renew their vows and create a lifetime of memories amidst the sun, sand and sea. Sheridan Beach Resort & Spa is located 1 1/2 hours away by land from the capital city of Puerto Princesa, where direct flights from major cities in the Philippines are available.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Children Activities (Kid / Family Friendly)
Kids club
Parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Swimup bar
Poolside bar
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Head massage
Massage
24-hour security
Concierge
Currency exchange
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet

Location

Full view
48Car recommended
Grade: 48 out of 100
11Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
1180Reviews47Q+A100Room tips
Traveler rating
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Christinaz wrote a review Feb 2021
Athens, Greece416 contributions2247 helpful votes
+1
We visited Sheridan beach resort in February 2020, we were two couples and we really enjoyed our stay. The resort is located in front of a beautiful, clean beach with warm water and hotel offers sunbeds to its clients. You can order drinks or food to your sunbed from the restaurant and from early morning till late in the afternoon this area is generally checked by hotel's staff. The beach is not private but we didn't feel any danger, really. Restaurant is ok with variety of choices both in breakfast but also for the other meals. Breakfast was included in our room the other meals not but we ate 3 times there and the food was fine. Prices range in european standards. Staff was very polite, no complaints about that. One extra advantage of the hotel is that is located very very close to Sabang boat terminal (walking distance), where the boats for the subterranean river start and also very close to Sabang zip line. So, there are interesting activities nearby. Also, in walking distance you can find a nice market, restaurants. and massage centers Generally is a very good hotel located in a beautiful place but the rooms and generally the facilities need renovation because the hotel is a little old.
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Date of stay: March 2020
Value
Rooms
Service
Room Tip: Better on the upper floors, there is more silence
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17 Helpful votes2 Reposts
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Lawrence wrote a review Aug 2020
Bath, United Kingdom26 contributions32 helpful votes
Stayed for a couple nights after a typhoon cancelled our ferry to Coron. Trip down from El Nido was long and expensive but worth it. Resort itself is nice, albeit a little tired. The pool is massive and not that many people around. Rooms are clean, spacious and well equipped. The staff are all very friendly and helpful (like all the locals in Palawan). Hotel is in absolute prime position if you want to visit the underground river, which I highly recommend. The only downside of the place is the food, we had been in Palawan two weeks prior (staying mostly in budget places and eating in local restaurants) so had a pretty good idea what to expect. First night, my girlfriend orders ‘western style food’, completely inedible. I order local food, absolutely awful. Prices are much higher than going to the local restaurants but I guess that’s what you expect at these sort of hotels. Honestly couldn’t bare to pay these prices so spoke to catering management the same night about our concerns and he kindly waived the bill. Breakfast the next day was okay, lots of fresh food but a limited selection of hot foods. The next night we allowed the waiter to recommend all our food for us, it was obvious they knew we had complained the previous night because they were all being very very attentive. Honestly, we never had a problem with the service - just the food itself. The food was definitely better that night, but not the standard you would expect at this kind of hotel. On our departure, we opted to go for one of the cheaper transfer services to the airport and not the hotels private transfer. This never showed up and we ended up having to book a last-minute one from the hotel (they were very helpful). If you’re not willing to risk missing your flight, I would probably just pay the premium and use the hotels private transfer.
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Date of stay: October 2019Trip type: Traveled
2 Helpful votes
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Matty G wrote a review Mar 2020
Melbourne, Australia135 contributions43 helpful votes
+1
I Will start with I have just read the last few Neg reviews and rest assured, none of this occurred with us. We loved it. Due to feeling poorly and need of aircon (self-inflicted - not coronavirus but more margarita flu :-) ) cut short port barton and on the advice of the hire car place chose Sebang and the Sheridan. Was told by the hotel in Port Barton "Why? Nothing there". She was very wrong. Amazing drive-in with the mountains to the ocean. Staff more than helpful and the entry once you see the pool out to the bay is incredible. I would have preferred to felt unwell here than where we were earlier! But I was back up to speed on arrival here and everything you needed was available. As per a few comments, some of the tours are not the cheapest, but that is the price you pay when staying at a flash resort. deal with it! We did and had an amazing time. Booked the underground tour, ATV bikes (great fun!) and a massage. Food was OK. Breakfast was nice (great omelets) but a little limited. Nothing to write home or complain about and probably the only thing that could be improved. Nothing bad, just boring choices (Exception being the Sheridan burger - craned into the table - definitely for two people and perhaps three. Tasty but HUGE!) The best part was the pool bar and a night I like to call "coconut brain cell massacre" Met up with people from around the world and drinks were flowing. Lunch led to dinner and a slow start the following day. Happy hours and great service. Kent the barman was amazing. Just a young bloke starting out there but kept us entertained and well fed and watered. A credit to the hotel. While I spent too much there, it was all worth every peso. I loved it and had an amazing stay. A great place and a great base. Thank you.
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Date of stay: March 2020
Cleanliness
Service
Sleep Quality
Room Tip: Pool side is really good!
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1 Helpful vote
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ALJ wrote a review Mar 2020
Tucson, Arizona189 contributions49 helpful votes
A bit expensive, but it's reasonable considering the costs associated with coming to the area. It's great to stay here to be closer to the Underground River. I would say that it is definitely worth the extra expense to stay closer to the tours to be able to beat the crowds coming in from Puerto Princesa. Rooms are comfortable, air con works well. Food is fine, although vegetarian options are limited. One thing worth mentioning: it feels like transfers are padded so that you are persuaded to organize "informal" arrangements, through hotel workers. As soon as we arrived, someone told us that he could help us arrange for a car to our next location, at a better price than the hotel transfer. This is what we did - and it was significantly cheaper - but it seems like the hotel could just reduce the cost of the transfer and discourage this informal skimming.
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Date of stay: December 2019
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June f wrote a review Mar 2020
Palawan Island, Philippines2 contributions
we've checked in last march10..the following day, i asked the housekeeping to set up our bedroom for a surprise..oh my god!! they made it quick!! thank you so much guys!! i really love you housekeeping department and so with the front desk people..
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Date of stay: March 2020Trip type: Traveled
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Jean O wrote a review Mar 2020
Palawan Island, Philippines49 contributions8 helpful votes
I invite my friends to join us here: - 2pm no hot water in the bedroom « dont worry Sir » -4 pm no hot water « dont worry Sir » -7 pm no hot water « dont worry Sir » They shower in my bedroom - 10 pm afrer dinnerno hot water « dont worry Sir » Morning - 7 am no hot water « dont worry Sir » After breakfast: The incredible Mico come to us. I am the manager, they said we wont pay. (It was already paid online) And the incredible Mico said: You have to pay, if you don’t pay I call the pulis !!!! Incredible Mico ... first time in my life this happened ...
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Date of stay: March 2020Trip type: Traveled
1 Helpful vote
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Response from MichaelVillegas, General Manager at Sheridan Beach Resort and Spa
Responded Mar 13, 2020
Dear Sir, We admit that there was a problem with regards to the hot water. For this, we apologized profusely to you in person. However, the treatment you accorded our manager was reprehensible. You verbally abused and physically assaulted him. You companion vouched for you and said that our manager initiated the physical contact. But CCTVs do not lie, sir. We know what you did. Yes, you paid online but this was for your rooms. What you didn’t pay was the Php 5900 worth of incidentals you accumulated at the resort. Despite all these, the abuse and nonpayment, we let you go. All we ask is that you do not repeat this boorish behavior on your next destination. Sincerely, Michael Villegas General Manager
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JochenUppsala wrote a review Mar 2020
Uppsala, Sweden25 contributions6 helpful votes
Most expensive place I've stayed at in all my travels, but absolutely worth every peso. Especially as I got a poolside-room upgrade för 10 Euro!! I loved the poolside bar, good food in restaurant, the possibility of going between pool and the sea in just a few seconds.
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Date of stay: January 2020
Value
Cleanliness
Service
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Response from MichaelVillegas, General Manager at Sheridan Beach Resort and Spa
Responded Mar 13, 2020
Dear Valued Guest, Thank you for sharing with us your experience at Sheridan Beach Resort & Spa. It was our pleasure to have you as our guest. Please come again. Sincerely, Michael Villegas General Manager
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ValueTravelPrincess wrote a review Mar 2020
Toronto, Canada5 contributions10 helpful votes
1. Lack of Timely Response: It takes over a week for every question I asked over email to be responded, when I called I was told to email them the questions. To be fair when they do respond, it is pleasantly written or responded to over the phone - it just depends on who you get. 2. Cancellation: my stay had to be cancelled due to Philippines imposing a travel ban on Taiwan where I was flying out from, and the resort refused to refund me fully despite it is their government that does not allow me to enter. It is unreasonable to not make any effort in resolving this and kept my money It is unfortunate this is what I experienced as I do recognize this resort has excellent location. But with this level of customer service it will ruin anyone's vacation mood and I will never rebook my stay with Sheridan.
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Date of stay: February 2020
Service
2 Helpful votes
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Response from MichaelVillegas, General Manager at Sheridan Beach Resort and Spa
Responded Mar 13, 2020
Dear Valued Guest, We apologize if our services did not meet up to your expectations. Rest assured we will look into your concerns and discuss this matter with the departments concerned. Sincerely, Michael Villegas General Manager
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Vahan Avetisyan wrote a review Mar 2020
Yerevan, Armenia164 contributions48 helpful votes
This was my second visit to Sheridans First time i visit this hotel in 2017 and all was good and i can compare my both stays. This year it was terrible. Staffs are friendly and ready to help anytime BUT ... everything overpriced. And the main problem was the payments for everything. BILL-When they bring you the bill to pay each time they do mistakes. They are trying to overcharge you 2-3 times. I stayed 7 nights here and all 7 nights i had to go reception and check our room bills and every time they have something more in our bills. Finally they correct the bills but its very uncomfy to check everyday. CHECK YOUR BILLS Airport TRANSFER- we arrive this hotel by our own transfer from Apulit island. Return Transfer was included in our rate but they charged as for departure transfer when we checked out!! ROOMS - I had king size bed room which is most expensive room it this hotel , so bed was broken. All facilities ate outdated very much. Fortunately they clean the room ok. Housekeepers are OK. So usually im not making bad reviews but we did not like our stay at all. I will not suggest this hotel to anyone. There are nice hotel nearby which is much better.
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Date of stay: February 2020Trip type: Traveled
2 Helpful votes
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Response from MichaelVillegas, General Manager at Sheridan Beach Resort and Spa
Responded Mar 13, 2020
Dear Valued Guest, Thank you for sharing with us your concerns. Your opinion is very important to us. We have reached out to our Front Office and reiterated to our personnel the importance of constant vigilance in dealing with our guests’ accounts. We sincerely apologize for these lapses. Please note that we’ll soon be undergoing a major upgrade of our facilities. We fervently hope that you would reconsider your stance and come back to Sheridan Beach Resort & Spa for a third time. Sincerely, Michael Villegas General Manager
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NC wrote a review Mar 2020
Maldives94 contributions30 helpful votes
+1
We do not know what to expect when I booked Sheridan for a short fam vacay. Here’s some detailed review based on our experience. Room 167 is perfect location for me and my son. It’s right in front of the kiddie pool. My son hates to leave that pool. Room 157 is on the other side facing the garden. Our room is located in the building near the reception hall. Rooms were clean, it has the basics that you need. We Have double single beds set up, it could be nicer to have a queen size bed as it is too small. There is one restaurant in the resort, however you can walk nearby, there were few restaurants outside where I will put my review as well. Their breakfast selection is just right. My son loves the egg station. Thank you to the guy in the egg station, and the girls and boys in the restaurant, I did not get their names. I love the danggit they served during breakfast on the last day. They also have acoustic nights and fire dancers which my father enjoyed😂 The beach is beautiful. The waves were quite rough during our stay. But the view of the mountains and the beach were amazing. The sand was so fine, its not as white as Boracay or El Nido but the sand was to die for. It’s so fine that you will not feel the bits and pieces of sand on your skin. It’s so nice on your feet. My son loves to make sand castle and run with the woopies (a.k.a waves) We also tried the ATV Car it’s around P1200 per person, it was really fun experience for me, my sis and father. You will travel 1km till you reach the location. It was really enjoyable. We were the only once who were in the track, thanks to the two guys I did not get their names. We did not do other trips like Underground River and Island hopping, we have done this all before. It’s not our first time in Palawan If you were family traveling together, better get their round trip car hire it’s P5,500. Make sure you put your seat belts on, it’s a zigzag ride to the resort. Bring food in the car as the travel is like 1 hr and 45mins if I am not mistaken. If you ask me will I come back, I would say yes. Great team, great beach and less hassle during booking, why not.
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Date of stay: February 2020Trip type: Traveled
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Response from MichaelVillegas, General Manager at Sheridan Beach Resort and Spa
Responded Mar 13, 2020
Dear Valued Guest, Thank you for sharing your experience at Sheridan Beach Resort & Spa. It was our pleasure to have you and your family as our guests. We hope to have you back in Sabang sometime soon. Perhaps, you would consider a visit to our organic farm where you’ll son would enjoy the ostrich feeding. We also recommend tree planting for you and your family so at least, you leave a part of you behind in Palawan. Sincerely, Michael Villegas General Manager
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PRICE RANGE
$99 - $191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheridan beach hotel puerto princesa
LOCATION
PhilippinesMimaropaPalawan ProvincePalawan IslandPuerto PrincesaSabang
NUMBER OF ROOMS
168
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Frequently Asked Questions about Sheridan Beach Resort and Spa
Which popular attractions are close to Sheridan Beach Resort and Spa?
Nearby attractions include Sabang Beach (0.02 miles).
What are some of the property amenities at Sheridan Beach Resort and Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Sheridan Beach Resort and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheridan Beach Resort and Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Sheridan Beach Resort and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Sheridan Beach Resort and Spa?
Conveniently located restaurants include The Smoky Place, Pawikan Restaurant, and Asiano Gourmet Cuisine.
Are there opportunities to exercise at Sheridan Beach Resort and Spa?
Yes, guests have access to a pool and a fitness center during their stay.
Does Sheridan Beach Resort and Spa have airport transportation?
Yes, Sheridan Beach Resort and Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheridan Beach Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheridan Beach Resort and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Sheridan Beach Resort and Spa have any great views?
Yes, guests often enjoy the ocean view available here.