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Hotel Thermen Dilbeek

Traveler (47)
Room & Suite (34)
Dining (8)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free parking
Pool
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Banquet Room
Breakfast Available
Concierge
Hot Tub
Indoor pool
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
Sauna
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
176Reviews
4Q+A
3Room tips
Traveler rating
  • 102
  • 51
  • 8
  • 7
  • 8
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Popular mentions
A very comfort hotel with very comfort and luxius room. I liked the breakfast very much. There is also very nice sports center, which I did not use since I did not bring my sports shoes. The dinner at the hotel was great with very fair prices. I did not use the baths since you
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Response from michel l, Manager at Hotel Thermen Dilbeek
Responded Sep 30, 2013
Thanks for taking the time to review our facilities. We are very pleased to hear that we were able to offer you a very pleasant stay and we hope to see you again in the near future! Best regards.
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One of the most ambivalent place we run to.. For my birthday, i received a voucher for spa-hotel all over Europe. we choose this place. we got there at Valentine's night, after a long drive and got a very poor welcome!! the lady at the desk gave us to wait for 15 min. while
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Response from michel l, Manager at Hotel Thermen Dilbeek
Responded Feb 24, 2013
Dear Ronit and Gilad, Thanks for taking the time to review the hotel. We indeed had a problem with the heating that night, but this was solved in the morning thereafter. Upon your arrival, it was very busy at the reception as well as in the complex and all of the staff was busy attending other clients. We tried to keep the waiting line as short as possible. Sorry we couldn't please you, but visitors of this site should als check the numerous reviews on booking.com where our hotel has a 9/10.
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Some Belgium Spa are worldwide known for their bath quality but this one is definitely not part of these. Although infrastructure is modern, we faced a very bad welcoming, were given only one towel and one locker for two, found repulsive cold bassins (hair and oil floating), no
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Response from michel l, Manager at Hotel Thermen Dilbeek
Responded Sep 21, 2012
Hi, sorry to hear about this through this channel. I suppose you didn't stay at the hotel but only visited the spa on a very busy day. We invite our clients to report any minor points at the reception so we can rectify a problem on the spot. You are kindly invited to send an email to info@thermendilbeek.be to the attention of the manager. He will be glad to respond to you in private to solve this matter in order to prove that we only want to offer our clients the highest standards in welbeing. Thank you for your confidence!
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I knew Thermen Dilbeek for it's great spa facilities, but now I stayed in their brand new hotel for the first time. It's app. 500m from the exit on the Ring around Brussels, so I find it very easy to get there when staying in Brussels. The rooms are very spacious and offer
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PRICE RANGE
$178 - $214 (Based on Average Rates for a Standard Room)
LOCATION
BelgiumFlandersFlemish Brabant ProvinceDilbeek
NUMBER OF ROOMS
4
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