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Hotel Thermen Dilbeek

Traveler (47)
Room & Suite (34)
Dining (8)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free parking
Pool
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Banquet Room
Breakfast Available
Concierge
Hot Tub
Indoor pool
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
Sauna
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
175Reviews
4Q+A
3Room tips
Traveler rating
  • 102
  • 50
  • 8
  • 7
  • 8
Time of year
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Popular mentions
I stayed one night (Friday-Saturday) with my wife to forget to forget our busy lives. We are familiar with their spa in Rijmenam and Londerzeel. The rooms here are by far the best of the 3 venues. We slept like a baby in the luxurious suites. The restaurant and staff are
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Response from michel l, Propriétaire at Hotel Thermen Dilbeek
Responded Dec 18, 2018
Dear, sorry to hear that your visit didn't meet your expectations. We have aquagym course from 9.30 till 11.30, in bathing suits. But once the course is finished, all bathing suits are forbidden! Visitors with children are asked to respect the silence at all times. I will ask my staff to be more attentive to this, it shouldn't happen. I also checked the logs on teh saunas you mention: The Eclipse started up too late, it's heated by wood so it takes a while before it reaches the 75° it should have. As for the Ranta, we experienced a technical problem with the stove; the problem however was resolved during the day. We still hope you'll pay us another visit so we can convince you again. Best regards
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Spent three nights here. Ate in restaurant all three nights. First night service brilliant. Second night totally ignored till we went to bar and asked to be served. Then things inmproved. Third night sat for 20 minutes just got ignored so we sat in dressing gown area
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Response from michel l, Propriétaire at Hotel Thermen Dilbeek
Responded Jul 24, 2018
Dear, Thank you for this extensive review. I'm sorry to read that our service wasn't up to our usual standards, my apologies. I'll take your remarks to my staff so this shouldn't happen again. An individual egg boiler has been installed on the breakfast buffet. Pleased to read that you enjoyed your stay and appreciated the food, the hotel and the thermal baths. Hope to see you again.
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Stayed in the hotel and made good use of the spa, staff very friendly and everywhere was spotless. Amazing choice of saunas none of which were overly busy. Never felt awkward at any point despite no one wearing costumes, everyone just did their own thing. My only criticism would
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Response from michel l, Propriétaire at Hotel Thermen Dilbeek
Responded May 30, 2018
Dear Chaz, Thank you for your visit and this wonderful score! So pleased to read you had a nice and relaxing time with us. We'll look into your suggestion, but waterfountains can cause hygienic issues. Looking forward to see you again!
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We had previously stayed at the sister hotel t'Mineraal so had high hopes when booking Thermen Dilbeek. We were not disappointed. Access off the Brussels Ring at Jct 12 is really straightforward. The reception staff were very welcoming, and were multilingual. We were able to
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Response from michel l, Eigenaar at Hotel Thermen Dilbeek
Responded Apr 19, 2017
Dear, thank you so much for having spent the Easter weekend with us. We really appreciate your long review and are very pleased to read that you had a wonderful time us. We sure hope to see you again in the near future!
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We had our first visit today and we were thrilled. The facility was spotlessly clean, the spa was very enjoyable, the restaurant provided fast, good tasting food and the entire staff was just marvelous: friendly, courteous, helpful, efficient. We will certainly return. A special
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Response from michel l, Eigenaar at Hotel Thermen Dilbeek
Responded Oct 11, 2016
Dear James, thank you for this wonderful review! We're delighted to read that you had a great time and we hope to see you again very soon!
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PRICE RANGE
$177 - $214 (Based on Average Rates for a Standard Room)
LOCATION
BelgiumFlandersFlemish Brabant ProvinceDilbeek
NUMBER OF ROOMS
4
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