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Bayou Lagoon Park Resort

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301 Reviews from our TripAdvisor Community

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Showing 293: English reviews
Watford, England, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed September 15, 2015 via mobile

We arrived at Bayou with reservation for two families of 4 however on arrival rooms were only supplies for two people per family. Hotel claimed they had no beds and after about 2 hours of negotiation we were taken to our rooms and one extra mattress was put on the floor. The rooms were standard and the toilets okay but... More 

Helpful?
1 Thank Ismaeel Y
kimmeiee, Marcomm Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We appreciate your feedback during your stay here while you’re in Melaka city.It is great that you like the room design and Melaka city attractions. The negative comments from you about the buffet breakfast food and pricing had duly noted and will revert to the management for further actions. For your kind information, the huge hall is... More 

1 review
5 of 5 stars Reviewed September 15, 2015 via mobile

We were on road trip. It was a walk-in booking and we were happy with the service provided. Price is inclusive of the pool entrance and the 9D movie! There is parking and the room we picked is a 2-room apartment. Bathrooms are clean and the air-con is working fine. Great pool for as young as infant and the adults.... More 

Helpful?
Thank Noor A
kimmeiee, Marcomm Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you so much for the review mentioned. We are glad you love the room and satisfied on the facilities and amenities that are offered to you. We trust that you will stay with us again on your trip in the nearest future and don’t forget to check out our best available rate from our official website! More 

Johor, Malaysia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 14, 2015

Stayed at this resort last week for a short trip on weekdays. Good customer service, the staff is very friendly and helpful. The water theme park is suitable for family with kids. RM10 is charged for each towel at the pool. Suggest to bring your own. Breakfast is just ok, not much choices.

Helpful?
Thank DianaMHGhazie
kimmeiee, Marcomm Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, I am glad that you had a pleasant stay with us – enjoy the water park plus the staffs were friendly and helpful in providing the good customer service that makes a different to you and other potential guest! The towel for pool is charge at RM5 and refundable deposit at RM5. For the breakfast choices, this... More 

Klang, Malaysia
1 review
4 of 5 stars Reviewed September 13, 2015

We booked a 3 bedrooms apartment for my family during our stay in Bayou Lagoon. We’ve been here for the second time and apparently, the resort has widened their variety of facilities. Since it’s a weekend, we have waited for quite a while to get our room. After waited for half an hour, we finally get our room key and... More 

Helpful?
Thank MayTLee
kimmeiee, Marcomm Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you for spending some time in writing the feedback to us. We are glad you had choose us for the 2nd time to host your stays in Melaka - enjoying the water park and the new Magic Trick Art Museum.We are expanding to accommodate guest with variety of activities while staying with us! Your comment on... More 

1 review
5 of 5 stars Reviewed September 12, 2015 via mobile

It’s our first stay in Bayou Lagoon Park Resort. Upon arrival, we are welcome with friendly bellman and also receptionist. The bellman was helpful enough as my husband need to drop me and the luggage at the lobby before heading to find a parking. We stayed in a Studio Apartment and to our surprise, the room was spacious and comfortable.... More 

Helpful?
Thank Angeline L
kimmeiee, Marcomm Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Dear Valued Guest, Thank you for taking your time in writing to us! We are glad that you love the room and the facilities provided to you and all the potential guest. The bellman service that rendered to you are part of our customer service and the kind comment from you will be forwarded to them as... More 

Malaysia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 10, 2015

Nice place and facilities for the kids to splash around..Clean big Studio Type Room.. Setback is VERY LONG CHECK IN time...too long 'though it was Christmas Eve but I never had the similar experiences for check in or check out period. That's the only setback during my stay. Generally, love my stay.. Helpful staffs.

Helpful?
Thank Mohd Shah R
kimmeiee, Marcomm Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, It is great to hear that you enjoyed the room and the water park on your trip here. The Studio Room is the one of our most popular room type. The long wait to check in are duly noted and will revert to the management for improvement. Do visit our website to grab the best available rate... More 

Malaysia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 8, 2015 via mobile

Family holiday last weekend. Shocked wake up at midnight 3.30 am as your room door open by unknown people. Immediately call front desk and they only said given wrong room key to another guest. Do you believe??? Will not come back stay this hotel.

Helpful?
4 Thank eliseng88

Travelers are raving about these Kampung Bukit Katil hotels

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 5, 2015 via mobile

Ive book studio room with jaccuzi but its not working ask for extra bath towel we have to pay extra 5ringgit room does not have wifi if needed we have to go lobby for the wifi.... Buffet dinner seriously not worth of what we have paid for mostly empty shelving we got only a few choices for buffet like everybody... More 

Helpful?
1 Thank Taufiq M
kimmeiee, Marcomm Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you for the time you spent to send us some comments. Your feedback on the dinner buffet spread are duly noted. Those comments will be reverted to the related department and share to the management for further action. We are glad to welcome you once again to host your stay! Visit our website more best available... More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 27, 2015

We stayed for 2 nights on 20 and 21 aug 2015. the first shock was the so called water park. do not believe the pictures, the collective sum of the pools is smaller than my condo pools. it certainly does not qualify as a waterpark. evidence that the hotel charges for everything is everywhere - signs that say room towels... More 

Helpful?
3 Thank familymn629
kimmeiee, Marcomm Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We thank you for the time you've spent into writing your feedback to us. Those lacks and miscommunication will be rectify immediately from the experienced you had during your stays. To correct the information that you had obtained from other hotelier about this resort are inaccurate. You're right on the 3rd year in business and definitely not... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 20, 2015

Don't get me wrong, the place is beautiful and the staff were very nice and friendly. The breakfast was average (not many choices and most of the food was precooked - like omelettes, who were supposed to be made per order, there was an omelette bar with precooked omelettes, don't know how to feel about that- well at least other... More 

Helpful?
1 Thank yvonnesuemay
kimmeiee, Marcomm Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We are glad that you love the room and the service here. The lack of bedding comfort and the egg station will be taken note to the respective department for further improvement. On the drilling, further investigation to ensure the same incident wouldn't happen to the other respective guest. We look forward for your next visit by... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Internet
  • Restaurant
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Free Parking
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The most exciting resort in Melaka for fun family escapades & business needs! Located a mere 15 minutes away from the historical city of Melaka and within the Ayer Keroh Tourism Belt. Bayou Lagoon Park Resort is an award winning development, comprising water park, convention centre, service apartments and retail centre. The unique resort-style service apartment is planned as the perfect destination for the whole family, couples and for your business needs. Yes...Bayou Lagoon Park Resort is your choice for leisure and business destination! ... more   less 

Additional Information about Bayou Lagoon Park Resort

Address: Lot 45, Jalan Wakaf Utama, Kampung Bukit Katil 75450, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Kampung Bukit Katil
Price Range: $41 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bayou Lagoon Park Resort 3.5*
Number of rooms: 566
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