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Bayou Lagoon Park Resort

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Bayou Lagoon Park Resort
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349 Reviews from our TripAdvisor Community

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Showing 339: English reviews
Reviewed 4 days ago NEWvia mobile

Lets get down to facts. 1. Resort was badly maintained. Corridor looks spooky and dirty. Aircon leaking and water heater was spoilt. 2. Room service was non existence, for 4 days rubbish was piling up along corridor and in my room. 3. Water themepark was mirky and infested with mosquito and its contigent of larvae and pupae. I was shocked!!!...

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Helpful?
1Thank Khairul A
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We would like to express our sincere gratitude for taking the time to share your valuable feedback relating your recent stay here! Those lacks will be investigated and will be well taken care in order to provide better services to future guest. We love to welcome you on your next stay! Do grab best available rate from...

Kajang, Malaysia
Reviewed 5 days ago NEW

Room A-11-15. The sofa was torn out, all over the place. The room service probably forgot to clean the mess before we checked-in. The bathroom do have hot shower, BUT the temperature control knob is missing, leaving us with really2 hot water to shower with. There were hair stuck in the bathroom drainage hole, leaving you puddles of water while...

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Helpful?
1Thank aziziazmin
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We appreciate your feedback on regards your past stay at Bayou Lagoon Park Resort! Fret not, the lacking especially room conditions will be investigated for further improvements. We hope for your next return to see the improvements. For more saving, we encourage you to book via our website.

Reviewed 2 weeks ago via mobile

Reached the hotel lobby at 12noon than I was informed I can only get to check in at 3pm when the hotel is not fully booked. When I gave the receptionist my details suddenly he asked for my card for payment than he can proceed me for check in. The receptionist really misguided me on info. I was given a...

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Helpful?
2Thank syarifaa2017
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We are glad that you had chosen us as one of your preferred destination while you are in Melaka city ; hope you had an enjoyable stay with your family members here. The feedback that you had posted, we would feedback to the related department for further improve and accordingly. We love to welcome you once again...

Perak, malaysia
Reviewed 2 weeks ago

We just loved the stay at this water park resort together with my relative. We had a 3 bedroom which offered beautiful view towards the water park. The room was spacious and had a separate sitting area with a sofa. Great for kids. The breakfast spread was good with varities to choose from. Staff were very friendly. The pool was...

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Helpful?
Thank HAterSsS
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you very much for your lovely review. I am glad that you had a pleasant stay with us and that the resort had met up with your expectations. Your endorsements are much appreciated and we hope to welcome you back again in the nearest future. Check out our best available rate through our official website.

Reviewed 2 weeks ago via mobile

Im only remember the staff name "shaun nair" she very friendly staff....except the banQuet staff at breakfast hall..they very rude when we come for breakfast n didnt even smile to us....i being a hotelier staff for 5 years and never seen the staff value at there...where is staff value n SOP....EVEN THE HEATER CANT WORKING AT THE MASTER ROOM!!!!CLEANINESS ALSO...

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Helpful?
1Thank Kath A
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank for sending us feedback about your stays here! the compliments to the staff will be forwarded to her. These highlighted comments will be feedback to the related department for further improvements. We would be honored to be of service to you once again in the not too distant future and remain with best regards in the...

Cyberjaya, Malaysia
Reviewed 2 weeks ago

it was at the peak of the school holidays in Malaysia, and i reserved a room/apartment via coupon bought at groupon.com. I contacted the reservation office via email with the voucher and the responded promptly. Room cleanliness is ok, room facility is good, staff attentiveness is excellent. Morning breakfast buffet was awesome with lots of choices for hungry tummies. The...

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Helpful?
Thank WajaWSD
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We are glad that you had chosen​ us as one of your preferred destination while you are in Melaka city ; hope you had an enjoyable stay with your family members here and we beleive that the resort had met up with your expectations. Your positive comments and endorsements are much appreciated. We do welcome you to...

Reviewed 2 weeks ago

I stayed at the January 1 to January 2 (1 night) , Room No 3A-19, I paid RM380 thru agoda and the rooms were dirty and dusty. smelly and dirty along the corridor to the room. combine single bed !!! really not worth it. 1st & last , and not recommend to stay here.

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Helpful?
1Thank Qatrunnada A
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We appreciate your feedback towards the stays here! The feedback will be forwarded to related department for further investigation. We would be honored to be of service to you once again in the not too distant future and remain with best regards in the meantime. Thank you.

Reviewed 2 weeks ago

This is our very first stay in this resort in Melaka. We were there for 3 days 2 nights (during the school holiday weekend). We need to take a queue number in order to check in which I find it fair enough since there are lots people during the school holidays. But no worries if you are a pokemon trainer...

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Helpful?
Thank Gary8882
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you very much for your lovely review. I am glad that you had a pleasant stay with us and that the resort had met up with your expectations. Your endorsements are much appreciated and we hope to welcome you back again in the nearest future. Check out our best available rate through our official website.

Seri Kembangan, Negeri Sembilan, Malaysia
Reviewed 2 weeks ago via mobile

Pipe in bathroom is leaking. Only 1 remote control provided for 2 rooms. TV remote no battery. Bed are not clean I belive as both my wife and my hand and leg skin itching the next day when we wake up. How can the hotel management allow this kind bad quality room to be rented out? Breakfast is just okay...

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Helpful?
Thank limkingsoon
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We are glad that you had chosen​ us as one of your preferred destination while you are in Melaka city ; hope you had an enjoyable stay with your family members here. Those lacking that you had experienced, we would feedback to the related department for further improve and accordingly. We love to welcome you once again...

Reviewed 3 weeks ago

Imagine there are more than 70people to check in before me. Lobby so stuffy and hot. Not enough chairs to sit. Never come across number system to check in. Worst check in experience. The mood to have fun just went away. NEVER BAYOU AGAIN

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Helpful?
Thank Qirooma
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We are glad to have you as your guest during the last school holidays. We will highlight to the management for further action on regards the seats and lobby conditions. For your information, you're invited to the coffee house to have a drink while waiting for your number to be called We hope that you will not...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service
  • Conference Facilities
Official Description (provided by the hotel)
The most exciting resort in Melaka for fun family escapades & business needs! Located a mere 15 minutes away from the historical city of Melaka and within the Ayer Keroh Tourism Belt. Bayou Lagoon Park Resort is an award winning development, comprising water park, convention centre, service apartments and retail centre. The unique resort-style service apartment is planned as the perfect destination for the whole family, couples and for your business needs. Yes...Bayou Lagoon Park Resort is your choice for leisure and business destination! ... more   less 

Additional Information about Bayou Lagoon Park Resort

Address: Lot 45 Jalan Wakaf Utama, Kampung Bukit Katil 75450, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Kampung Bukit Katil
Price Range: $38 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bayou Lagoon Park Resort 3.5*
Number of rooms: 566
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Bayou Lagoon Park Resort staff and other travelers.
2 questions
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Questions? Get answers from Bayou Lagoon Park Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The A tower housed the cafe while the B tower got all the meeting/seminar rooms”
 of 5 bubbles aziziazmin, 5 days ago | Read review
“Just move on to another hotel.”
 of 5 bubbles shakheela, Dec 16, 2016 | Read review
“family room can accomodate easily 7 to 8 people.”
 of 5 bubbles TShahrizam, Oct 21, 2016 | Read review
“2 bedsroom aprtm do not have water park view! Go on offpeak if can, if not go early before their official check in time 3pm.”
 of 5 bubbles LeangPL, Sep 18, 2016 | Read review
“Higher floors facing the waterpark”
  • View from room
 of 5 bubbles Shafinaah, Jul 13, 2016 | Read review
5 of 5
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