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Bayou Lagoon Park Resort

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Bayou Lagoon Park Resort
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301 Reviews from our TripAdvisor Community

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Showing 293: English reviews
Kuala Lumpur, Malaysia
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked two studio rooms and one 2 bedroom apartment during our recent stay at Bayou Lagoon Resort for the Hari Raya break. Check in: Check in was very slow due to the crowd. However, they had the numbering system so the process was quite smooth. The only letdown was having to wait for nearly an hour to be given... More 

Helpful?
1 Thank Shafinaah
kimmeiee, MARCOMM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We are glad that you had chosen​ us as one of your preferred destination while you are in Melaka city ; hope you had an enjoyable stay with your family members here. Those fair review that you had posted, we would feedback to the related department for further improve and accordingly. We love to welcome you once... More 

Kuala Lumpur, Malaysia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We came to this hotel with our family for a short break. Enjoyed ourselves in the water park. Everything was ok BUT the breakfast really sucks.. We understand that day was a peak season and the food served were finished very fast but then we have to wait so long for them to top up the food!!! So annoying where... More 

Helpful?
Thank IvyBlue M
kimmeiee, MARCOMM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We appreciate your feedbacks during your stays past long holiday. The unwanted incident will be forwarded to the management for further action and improvement to avoid unnecessary situation recurrent to other guests. Do trust us that this issue solved on the day itself and we would love to welcome you once again to see the improvement done.... More 

Kuala Lumpur, Malaysia
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The place is quite new when we visited and already, it is quite full. I guess it being service apartment invites more families to stay there and complimentary water park is an added bonus. I don't know what the management is thinking though by allowing loud music to be played the minute the park opened. As most favourite units are... More 

Helpful?
1 Thank tmithomas
kimmeiee, MARCOMM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you for choosing us as one of the preferred resort during your trip in Melaka city! We are glad that you enjoy your stay here with the design,amenities and services provided minus the noise. DJ services only available during holidays season to cheer the water park goer. We would be happy to welcome you once again... More 

Rohtak, India
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

it was a family holiday with kid and young children in summer season so i choose Bayou lagoon water park and resort in Malacca. Fastest checkin. Early check in was provided upon my arrival but it was paid, apartment in Amari villa , it was a normal two bedrooms apartment , nothing special no proper cleanliness , toiletry was average.... More 

Helpful?
Thank gulshankumarlalit
kimmeiee, MARCOMM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We appreciate your sharing the towards stay at Bayou Lagoon Park Resort. Those lacks such as amenities, kitchenware and room cleanliness are well noted. These responds will be forwarded to management for further action . We would be happy to welcome you once again to host your stay not too distant future and remain with best regards... More 

Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed June 17, 2016 via mobile

- booked a single studio room. On checking in, electricity keep on tripping and found out fridge was malfunction. - no batteries in e control of AC - Toliet bowl and towels had stains - the so call "water park", almost everyone is fully clothed and therefore dirty water - breakfast pathetic, dirty floor and table, limited food Overall I... More 

Helpful?
Thank Sha R
kimmeiee, MARCOMM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We would like to express our sincere gratitude for taking the time to share your valuable feedback relating your recent stay here! Those feedbacks that you had highlighted are much appreciated in order for us to have further improvements and simultaneously increase the guest satisfaction. We would be honored to be of service to you once again... More 

Travelers are raving about these Kampung Bukit Katil hotels

Singapore
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 15, 2016

First off, in no way is this a 4 star hotel. We stayed over for 1 night in the 3 bedroom apartments as a layover before we headed further up into Malaysia. This hotel is old. The lifts were very fast to arrive though. The floor mats in the lift have the day of the week written on them. It... More 

Helpful?
1 Thank fusionstream
kimmeiee, MARCOMM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We appreciate your sharing towards your stay at Bayou Lagoon Park Resort. Those lacks such as amenities and malfunction will be taken care by the respective department to avoid similar issue arise. We would be happy to welcome you once again to host your stay not too distant future and remain with best regards in the meantime.... More 

Kuala Lumpur, Malaysia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 14, 2016

Frustrated and angered after the stay. My wife forgotten to pack her shirts and swimming suit when we're checking out 11-June. After back at home, I have called more than 5 times to ask for the housekeeping staff to look for the clothing left over inside our room on 11-June, but ended up they said "NOTHING LEFT INSIDE THE ROOM.....!!!"... More 

Helpful?
Thank paulecb78
kimmeiee, MARCOMM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you for your feedback on the issue you had experience during your past stay at Bayou Lagoon Park Resort. Those lacks are noted and will be taken care by the respective department. The item that you had left, we had reverted to the housekeeping department for further action. We would be honored to be of service... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 14, 2016 via mobile

One of those "resort" I will avoid in the future as the whole place is poorly maintained & left to rot. Balcony sliding door is jammed open & can't be closed. Fixtures are missing parts. Verandah is littered cigarette butts :-( Forgettable stay and only redemption is the less the clean water park plus decent buffet breakfast ......

Helpful?
Thank TERRENCE O
kimmeiee, MARCOMM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We would like to express our sincere gratitude for taking the time to share your valuable feedback relating during​ your recent stay here! Those feedbacks that you had highlighted are much appreciated in order for us to have further improvements and simultaneously increase the guest satisfaction. We would be honored to be of service to you once... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 8, 2016 via mobile

We booked apartment with 3 bedrooms facing pool c/w breakfast and theme park entrance .Room overall satisfied except for intercom not function. Nice theme park for family outing. We are happy with the cleanliness and food. The staffs are polite and helpful . Kids are happy with the theme park . Place to rest with peace of mind.

Helpful?
Thank Atiza A
kimmeiee, MARCOMM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We are delighted to know that you enjoyed your holidays here with families and loves the water park. We would forward your compliments to the related department as a motivation to strive for better. Glad that you had spends a superb great day at Bayou Lagoon Park Resort! We hope to see your return to our awesome... More 

Shah Alam
Level Contributor
71 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed June 7, 2016

Checking in was quite quick and simple. Thy has a ticking unit so you don;t need to stand in a long line. Just need to wait for your number to be called up. Room was nice and spacious. The water park was moderately big. It will take you around 2 hours to cover all the rides so don't be surprised... More 

Helpful?
Thank Khairos
kimmeiee, MARCOMM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you for your review and glad that you had a pleasant with us. We do believe you had an enjoyable day by utilizing our facilities which is all under one roof. Be sure to return for the unlimited experiences together with friends and families. For your information, the water park is in major upgrade and construction.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Internet
  • Restaurant
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Free Parking
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The most exciting resort in Melaka for fun family escapades & business needs! Located a mere 15 minutes away from the historical city of Melaka and within the Ayer Keroh Tourism Belt. Bayou Lagoon Park Resort is an award winning development, comprising water park, convention centre, service apartments and retail centre. The unique resort-style service apartment is planned as the perfect destination for the whole family, couples and for your business needs. Yes...Bayou Lagoon Park Resort is your choice for leisure and business destination! ... more   less 

Additional Information about Bayou Lagoon Park Resort

Address: Lot 45, Jalan Wakaf Utama, Kampung Bukit Katil 75450, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Kampung Bukit Katil
Price Range: $41 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bayou Lagoon Park Resort 3.5*
Number of rooms: 566
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