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Bridge Palm Hotel

Toll Gate, Jamaica
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35 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I spent 2 nights there in room 8 the White Swan for my honeymoon on July 10-12th and it was awesome , just one downfall was the WiFi connection in the rooms , the breakfast which was included was delicious big shout out to Kevin our server he was fantastic , catered to all our needs

Helpful?
Thank Shanna69
Nassau, New Providence Island
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 28, 2016

My sister decide to married in Jamaica and we chose this hotel....Please its a major let down and we had family coming for the wedding. When we went to hotel to look at the hall where the reception was to be held they switch the original room that we picked and showed us a smaller room just to accommodate another... More 

Helpful?
4 Thank 842ladymaxine

Travelers are raving about these Toll Gate hotels

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 24, 2015

People, this "hotel" needs some major renovating before it can be advertised to the general public. Management needs to stop deceiving the public; complimentary champagne? Even now I am yet to receive that bottle. No hot water in the shower, the jacuzzi looks like its from the 70s, poorly lit room, cant call that place at the back a restaurant,... More 

Helpful?
5 Thank New M
Virginia
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed January 8, 2015

The staff was unprofessional and unorganized. I attended a wedding at this location. They forgot when the wedding was scheduled and told us we couldn't rehearse because we owed money. In fact, they did not provide contracts or paperwork for the wedding arrangements. They had NO record of the transactions! They had us waiting for hours in that ant-filled main... More 

Helpful?
9 Thank Rhopk
Uniondale, New York
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed October 9, 2014

I recently was a guest at the Bridge Palm Hotel. A birthday celebration. The place was double holding a wedding and birthday the same day in the same hall. Glasses still had labels on. I was told that the host chose a menu and some guest something completely different. The lady in charge of booking was extremely unprofessional. Kevin was... More 

Helpful?
6 Thank SONIA H
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed August 4, 2014

I stayed here recently for the 3rd time in last 4 years with about 8 family members. Location is the main reason we stay here. There is a lot that needs to be fixed, maintained, overhauled. The last 2 times I stayed here, I have been unable to take a shower due to no water pressure (other rooms did have... More 

Helpful?
6 Thank Karl R
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 25, 2014

I had the most horible experience as I attended a function at this hotel recently. They overbooked a room for a party, holding 2 parties in a room that should only hold one. It was TERRIBLE! Mic were not working, guest at either party could not hear speaches or music, it was total chaos - just because of the greed... More 

Helpful?
7 Thank joycey B
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 12, 2014

I love this hotel i have stayed several times and the highlight for me is the swimming pool, the staff are lovely polite and well mannered however i recently stayed and the swimming pool was filthy for the whole time and despite numerous requests it was only attended to on the day we were leaving the surroundings are beautiful especially... More 

Helpful?
3 Thank Chante b
St. Catharines, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed January 28, 2014 via mobile

This is our third time here after last year I said never again ( you can refer to my other review from last year ) because of my husbands family living so close this hotel is convient. This year our rooms actually got cleaned because the cleaning staff manager was back from maternity leave which was great. Kevin was great... More 

Helpful?
2 Thank Lynn D
Nassau, New Providence Island
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 24, 2014

A friend and I stayed there in 2013 for three night, the B&B is very beautiful, but the water pressure is terrible, too much mosquitos singing in your ears. The breakfast was good, but too small. Reading on all these bad reviews is not at all good for such a nice place. I think it has to do with management,... More 

Helpful?
Thank dreamers35
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Internet
  • Free Breakfast
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
Internet
  • Free Internet
Services
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking

Additional Information about Bridge Palm Hotel

Address: Toll Gate, Jamaica
Location: Caribbean > Jamaica > Clarendon Parish > Toll Gate
Number of rooms: 27
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