Emirates One&Only Wolgan Valley
2600 Wolgan Rd, Wolgan Valley, New South Wales 2790 Australia
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Location
4.9
Cleanliness
4.9
Service
4.7
Value
4.3
Travelers' Choice
Emirates One&Only Wolgan Valley is an ultra-luxury conservation-based resort, located 2.5 hours’ drive from Sydney (190kms) in the World Heritage-listed Greater Blue Mountains region. Set on 7,000 acres of carbon-neutral conservation and wildlife reserve, the resort combines absolute luxury with a quintessentially Australian bush experience. Occupying just one per cent of the total land area, the resort features 40 elegantly appointed villas reminiscent of the Federation period, each with its own swimming pool, double-sided fireplace and private verandah with stunning valley views. The resort offers a unique blend of seclusion, native wildlife, dramatic natural beauty, conservation and heritage combined with unsurpassed luxury facilities and outstanding food and wine. Emirates One&Only Wolgan Valley is part of One&Only Resorts and a member of Luxury Lodges of Australia.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycles available
Tennis court
Babysitting
Parking
Wifi
Hot tub
Infinity pool
Indoor pool
Outdoor pool
Heated pool
Private pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Concierge
Gift shop
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Fireplace
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Languages Spoken
English
Hotel links
Location
2600 Wolgan Rd, Wolgan Valley, New South Wales 2790 Australia
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A lovely experience. Definitely worth the time effort and money. Staff and decor and food and service were exceptional. Highly recommended stay, no matter the time of year. Preferably during autumn, winter or spring.
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
What a fabulous place - the accommodation is extremely comfortable and spacious, the food is as good as the best food we have had in Sydney, and the location is stunning - a valley surrounded by mountains. We had a private horse riding session which is a great way to see the property and also did a couple of beautiful treks suggested by staff. The staff are brilliant - nothing is too much trouble - and super friendly. This was in evidence when the only road in and out of the property was closed and declared unsafe - the staff sorted out our hire car and organised a helicopter out. We were so impressed with the whole stay and would recommend it to anyone!
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from , Owner at Emirates One&Only Wolgan Valley
Responded Nov 13, 2022
Dear Leighton, Thank you for taking the time to share this generous review with us. We are happy to hear that you found Emirates One&Only Wolgan Valley an exceptional place to experience the Australian bush. On behalf of myself and my dedicated colleagues, it was a pleasure to host you. Warm regards, Tim Stanhope, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing rooms for romantic couples. The food and dinning experience is amazing. The service is beyond and above any resort in the world. Wolgan Valley is A must do experience for all couples. Aaa aaa aaaa aaaa aaaa aaaa Aaa aaa aaa aaa. Amazing
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from , Owner at Emirates One&Only Wolgan Valley
Responded 3 days ago
Dear dOublebay, Thank you for taking the time to share this generous five-star review with us. I am delighted to hear that you had a memorable stay here at Emirates One&Only Wolgan Valley and took the opportunity to enjoy our dining experiences. It's also so wonderful to hear you felt so well taken care of during your time with us. On behalf of myself and my dedicated colleagues, it was a pleasure hosting your getaway. Warm regards, Tim Stanhope, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gorgeous staff, stunning part of the world. Very relaxing. Not a fast paced getaway, excellent for recharging. We did a couple of activities, some weren’t available or we may have done more. Fabulous food. This is not a child free resort, nor are there child free areas, this would be the only downside when we were there for a relaxing break.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from , Owner at Emirates One&Only Wolgan Valley
Responded 1 week ago
Dear hayleyrl697DF, it gives us great pleasure to hear that you had such a memorable getaway at Emirates One&Only Wolgan Valley and took the opportunity to truly relax amongst nature. Thank you for taking the time to share your feedback. Our resort welcomes children and adults of any age to experience the breathtaking beauty of the Australian wilderness, but we will take your feedback into account. If I can personally be of any assistance planning your return journey to Emirates One&Only Wolgan Valley, please do not hesitate to ask. Warm regards, Tim Stanhope, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This resort operated as if it had just opened that day - staff was confused and had no idea what was going on. Check in process was an embarrassment - no one gave us a key to our villa, told us our villa number, no one offered us a map or even pointed us in the direction of our villa. We had no idea where things were during our stay. Upon arrival all of our experiences were incorrect - times and durations were not at all what had been originally booked. The hotel was IMPOSSIBLE to get ahold of prior to our stay - no one operating the phones and no one attending to emails. Wi-Fi was down throughout the entire stay, which I understand cannot be controlled, but still. You should have some way to contact guests who have questions about arrival when you work in hospitality. We asked to have our pool temperature turned up and it never happened. When arriving at one of the restaurants we had to wait a considerably long time to be seated - even though the resort was at 20% capacity waitstaff was still obsolete. When walking on the paths employees would drive by in golf carts not even stopping to wait for you to get off the road. …
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from , Owner at Emirates One&Only Wolgan Valley
Responded 1 week ago
Dear franceswl353RP, thank you for your detailed review. The abundance of native Australian wildlife and the complete immersion amongst nature has always been a highlight for our guests. Whilst it is wonderful to hear you were delighted by the resort’s location, I apologise for the service shortfalls you experienced. I would value the opportunity to discuss your stay in greater detail. Please do reach out to me directly. Thank you again franceswl353RP, your input is truly valued by all of us here and we hope you will consider returning in the future. Kind regards Tim Stanhope, General Manager, Emirates One&Only Wolgan Valley
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were in Sydney on business and thought it would be fun to check out the nearby Blue Mountains. In under a three hour drive, we found ourselves in a world of wombats, wallabies, and wallaroos. We spent two days hiking, horse riding, and cycling in the beautiful Wolgan Valley and our evenings spotting night animals under a star filled sky. Every meal was exquisite, the wine list extensive, and the spa should not be missed. The guides were fabulous (ask for Ellie), the grounds stunningly maintained, and did I even mention the kangaroos? This is the perfect place to sample a little of what wild Australia has on offer.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from , Owner at Emirates One&Only Wolgan Valley
Responded 3 weeks ago
Hi 48pamela, thank you for your feedback. I am delighted to hear that you had a memorable stay here at Emirates One&Only Wolgan Valley and took the opportunity to share with us your memorable experiences. I will be sure to share your complimentary words directly with Ellie. If I can personally be of any assistance planning your return journey to Emirates One&Only Wolgan Valley, please do not hesitate to ask. Warm regards, Tim Stanhope, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Australia is a big country that unfortunately don't have a lot of great resorts in remote area. But O&O Wolgan valley is definitely one of the best, if not the best, resort in this country! The location, layout, and design are just so perfectly humble and unassuming. And it is further complemented by a roster of amazing hosts that know the destination very well: the savana, the hills, the rivers, the animals, event they know exactly where the sun rises - normally hotel staff just say 'east' or 'west'. But what very special for us the bushfire conservation program. We all know how the wildfire went out of control in Australia in the past years. By all means, it's not a natural disaster. It is man made! This conservation program includes tree planting, animal rewilding, etc. Experiencing this is one thing that we will never forget for a lifetime. We will surely be back!…
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from , Owner at Emirates One&Only Wolgan Valley
Responded Apr 16, 2023
Dear @hospitalitier, Thank you for taking the time to share this generous five-star review with us. We are happy to hear that you found Emirates One&Only Wolgan Valley an exceptional place to experience the Australian bush. We are delighted to hear you took the opportunity to learn about our bushfire conservation program, it is a very important philosophy for us. On behalf of myself and my dedicated colleagues, it was a pleasure hosting your getaway. If I can personally be of any assistance planning your return journey, please do not hesitate to ask. Warm regards, Tim Stanhope, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mind blowingly awesome in every way except for one evening’s dining room waitress, who let down our expectations based on our past Emirates service and experiences. Another small thing, would have appreciated a horse around 15 hh instead of the 17 hh giant for ease of mounting.
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Review collected in partnership with this hotel
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from , Owner at Emirates One&Only Wolgan Valley
Responded Apr 10, 2023
Dear Susan, We appreciate you taking the time to review your stay with us. It gives us great pleasure to hear that you had such a memorable getaway at Emirates One&Only Wolgan Valley and took the opportunity to truly relax amongst nature. We also appreciate you taking the time to share some feedback with us Susan and are disappointed to hear your service experience did not live up to your expectations. Please reach out to me directly so we may discuss your stay in greater detail. I do hope to hear from you soon Susan, your input is truly valued by all of us. Warm regards, Tim Stanhope, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spectacular. The grounds and surroundings are vast and magnificent. The staff is amazing and professional. There are kangaroos galore, up close and personal. Tours were wonderful and guides knowledgeable and terrific. They showed us wombats, birds, wallabys and wallaroos. They just could not do enough to make you feel “at home.” The best!!!
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from , Owner at Emirates One&Only Wolgan Valley
Responded Nov 22, 2022
Thank you for your kind feedback and for selecting Emirates One&Only Wolgan Valley. It's wonderful to hear that you had such a memorable stay and took the opportunity to embark on outdoor adventures, enjoy some delicious food and relax amongst nature. We look forward to welcoming you again next time. Warm Regards, Tim Stanhope General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I sent the notes below to the hotel manager and received no response ? Such a shame that a lovely property is not up to scratch. It’s been awhile so hopefully things have improved. Wolgon Feedback Check in experience average - forgot to do paperwork. Left sitting in reception area for 30 mins Room - 10 year old iPads. - may as well take them out Broken glass pane around pool - no acknowledgment of concern about glass being in pool? Activities - asked for 2hr ride at 11. Given no other option other than 1.5 hr at 9.30. Was only person on ride so not sure why no other flexibility Arrival at dinner. - left loitering for 5 minutes and not acknowledged by staff before being seated Server put fingers inside of glasses whilst carrying two Breakfast server carried brekkie bowl with fingers inside rim Gym area - used towels left on equipment. - there on morning visit. - still there at 6pm. Clearly no wiping down of equipment during the day Sauna / steam plunge area just grubby. Bugs in pool and filthy tiles…. Bug there in morning and still there at end of day. No access to towels as behind locked door and no staff around Housekeeping did not replace wine or snacks and also did not take and replace dirty coffee cups and wine glasses. Had to call maintenance 3 times for the fire pilot lite. Milk in fridge open and off. General disinterest in guests. Others there at same time had similar experiences.…
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from , Owner at Emirates One&Only Wolgan Valley
Responded Nov 11, 2022
Thank you for your honest feedback. I am disappointed to hear that your stay did not meet your expectations and apologise for the shortcomings you experienced. I would appreciate the opportunity to further discuss your stay in greater detail, please reach out to me directly. Warm regards, Tim Stanhope, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$1,756 - $2,269 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wolgan valley hotel blue mountains, wolgan valley resort and spa
LOCATION
AustraliaNew South WalesBlue MountainsWolgan Valley
NUMBER OF ROOMS
40
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Claim Your ListingEMIRATES ONE&ONLY WOLGAN VALLEY - Updated 2023 Prices & Hotel Reviews (Australia)
Frequently Asked Questions about Emirates One&Only Wolgan Valley
Which popular attractions are close to Emirates One&Only Wolgan Valley?
Nearby attractions include Glow Worm Tunnel (3.1 miles) and Gardens of Stone National Park - Donkey Mountain, New South Wales Australia (2.0 miles).
What are some of the property amenities at Emirates One&Only Wolgan Valley?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Emirates One&Only Wolgan Valley?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Emirates One&Only Wolgan Valley?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Emirates One&Only Wolgan Valley?
Yes, free parking is available to guests.
Are there opportunities to exercise at Emirates One&Only Wolgan Valley?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Emirates One&Only Wolgan Valley have airport transportation?
Yes, Emirates One&Only Wolgan Valley offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Emirates One&Only Wolgan Valley?
Yes, dry cleaning and laundry service are offered to guests.
Does Emirates One&Only Wolgan Valley offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Emirates One&Only Wolgan Valley?
Many travelers enjoy visiting Blackfellows Hand Cave (6.6 miles) and Newnes Industrial Ruins walk (6.1 miles).
Does Emirates One&Only Wolgan Valley have any great views?
Yes, guests often enjoy the mountain view available here.