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8020 Tartak Street, Isla Verde, Carolina 00979 Puerto Rico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Panoramas (49) Pool & Beach (135)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Verdanza Hotel
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#9 of 14 hotels in Isla Verde
Location
Cleanliness
Service
Value
Verdanza Hotel is an independent property located in the heart of Puerto Rico’s Isla Verde district, just a block from the best urban beach that boasts over a mile of gold sand, shopping and nightlife. This pet friendly hotel has 222 modern guestrooms and suites with living amenities designed for both comfort and convenience with less clutter. Stylish décor with artwork from a local drone photographer featuring a diversity of Puerto Rico settings, smart furnishings sourced from local vendors and premium beds invite guests to sit back and settle in. We also offer pet beds, and a PawsPark, an outdoor pet park with an agility course where our four-legged guests can exercise and play off-leash in a safe and controlled environment. At Verdanza Hotel, guests can relax and enjoy the sun, knowing their kids are having a great time in the pool and Water Spray Park. Children are guaranteed fabulous fun. Hotel restaurants like the newly refurbished 80Twenty and Verace. Our social spaces and Expresso Lab, that serves premium artisanal Arabic Puerto Rican coffee from Adjuntas, are simply perfect for relaxing, recharging, and reconnecting while enjoying a cold beverage or hot cup of Joe while working on your laptop in a community setting. All guestrooms and public areas have free Wi-Fi. Discover why we pride ourselves in being your home away from home. We believe in the power of a good smile and that is why keeping yours is our priority. Our passion and commitment is to make you feel part of our family. Reserve your room today to experience our one-of-a- kind local hospitality. Homederful Happens with You! Our hotel also provides: • More than 16,000 square feet of newly renovated flexible indoor and outdoor meeting space • A unique Muse Room designed to promote creative corporate meetings • Fitness center • Rooftop terrace with mesmerizing views.
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Room & Suite (119)119
Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Table tennis
Children Activities (Kid / Family Friendly)
Valet parking
Wifi
Hot tub
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Vending machine
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Bathrobes
Fireplace
Housekeeping
Interconnected rooms available
Private balcony
Room service
Seating area
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
Spanish
Hotel links
Location
Full view
88Good for walkers
Grade: 88 out of 100
43Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
Contact
8020 Tartak Street, Isla Verde, Carolina 00979 Puerto Rico
Getting there
Rental CarsSee rental cars from $19/day
1,680Reviews50Q+A100Room tips
Reviews
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Popular mentions
This hotel needs a really big face lifting, I would not mind if pricess are reduced but for those price ranges definitelly should offer higher standards. Breakfast food is one of the worst I saw in my life.
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Date of stay: January 2020Trip type: Traveled on business
Helpful
One hour to check in and forced to wait outside. The one hour check in at around 6 PM and they were not that busy. Fire alarm in the middle of the night. Key would not work twice as they needed to replace the battery
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Date of stay: July 2020
Value
Cleanliness
Service
Helpful
Responded Jul 29, 2020
Hi, thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.
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I preface this review by acknowledging that PR has been through difficult times; still, I feel that professional courtesy should reign: There is quite a range in pricing, as I discovered--and those prices can change...easily. So beware. I was quoted one price--without breakfast (I discovered), but if you want to add breakfast, it costs more than $100 (taxes, they say). A colleague was able to access another's room with his key! Surprise! Another colleague, allergic to animals (and who asked in advance for a room away from animals)--well, take a guess.... Some colleagues complained of VERY COLD water in the showers; others had VERY HOT water. In the week that I stayed there, there were 4 false fire alarms--one at 4:13 am. The A/C in the rooms, in the meeting rooms, and in the hallways was freezing. I asked for a blanket and received another sheet. Guests were allowed pool towels if they paid $25 but were reimbursed if you returned the towel (this was changed for our group after questioning). There were two water bottles in the room upon arrival; these were not replenished throughout the week. Rooms were changed a lot! One toilet flooded, one A/C caused the rug to be flooded, my roommate and I were placed in different rooms (and wondering where each other was for a full day), 2 colleagues were asked to move within an hour because a Bruce Willis/Megan Fox movie was to to filmed in their room. (The set was retro--perfect for this hotel!!) Stains on sheets, hallway carpet was obviously never vacuumed the entire week. Outstanding, helpful staff: Alex (always welcoming, accommodating); William (excellent, upbeat waiter); Valeria (excellent, accommodating, sweet bartender).…
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Date of stay: March 2020
Value
Cleanliness
Service
Room Tip: I would not have an idea; in our group, there was not one person who was content.
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Helpful
I have reviewed the Verdanza before because it has become our favourite go to hotel when in San Juan. So many factors make this hotel our home away from home. The rooms are comfortable and clean, the staff are always friendly and welcoming, the hotel's many amenities aid in our enjoyment and the location can not be beat. We ate at the new Verace Pizzeria and we enjoyed it. I must admit, we missed the Burger Bar though. The coffee shop in the lobby is worth coming here for alone. I miss those Americanos! There is a major grocery store 5 minutes walk away as well as a drug store for any last minute items you may need. The beach is a 5 minute walk as well but this time we chose to enjoy the hotel pool. If you have kids, the childrens pool area looks like a lot of fun with a great splash pad area. The staff mostly appear to be the same people from a few years ago which says a lot. They are always there to hold a door open for you or help you arrange a taxi. They were very friendly and this is probably why one feels at home here. We look forward to our next visit to the beautiful island and especially our stay at the Verdanza. Thank you for making the start to our holiday so special.…
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Date of stay: February 2020
Location
Cleanliness
Service
Helpful
Responded Jul 29, 2020
Thanks for staying with us. We appreciate your feedback!
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Upon arrival to the hotel after an online reservation, we have been greeted with a frown from a front desk lady named Gabriella. After she checked us in (with breaks in-between to talk to her friend and co-worker), she neglected to inform us where our room was or that the room was not even in the main hotel. After trying to look for it, we had to go back to the front desk, where she said -“oh, yeah, it’s that way” followed by vague directions and some uncertain hand waving. we got to the room and thought that was a minor hiccup, just to find out that there was no hot water and having some random person walking into the room using NOT the key to our room! Second trip to the front desk was in order - I thought the lady would really not appreciate seeing me 2 times in a row within the 20 minute time frame. They moved us to the main hotel on the 6th floor after trying to tell me that the previous “villa” was an upgrade... the villa’s view of a hotel’s orange pillar somehow was considered a better choice, than the ocean view for the room that we were put in after all the things went wrong - even though they assured us 20 minutes before that - there were no available rooms AT ALL, in the main tower... oh, and to top it all - nobody mentioned that 6th floor is for weed smoking guests - we really did not appreciate having to smell some skunk for the duration of our stay. Other than that - the experience was... no, it was just awful!…
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Date of stay: February 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Responded Mar 2, 2020
Dear Travel071981, Thank you for your feedback. We regret to hear of the service opportunities you had while visiting us. This is definitely not the kind of experience we are know for providing to our guests. Please know we have forwarded your comments to our Guest Services Manager and our Engineering Manager so that they can look into your concerns and rectify any deficiencies in our services. As for smoking in our hotel, this is prohibited and any guest who is found violating our policies are subject to a $250 penalty fee. We hope that you would consider giving us another opportunity in the future.
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PRICE RANGE
$147 - $276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
san juan holiday inn, holiday inn carolina, carolina holiday inn
LOCATION
CaribbeanPuerto RicoCarolinaIsla Verde
NUMBER OF ROOMS
222
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Claim Your Listing Frequently Asked Questions about Verdanza Hotel
Which popular attractions are close to Verdanza Hotel?
Nearby attractions include Oasis Casino at Embassy Suites San Juan (0.08 miles), Playa Hobbie (0.3 miles), and Di Vino Wine & Tapas (0.2 miles).
What are some of the property amenities at Verdanza Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Verdanza Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Verdanza Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Verdanza Hotel?
Conveniently located restaurants include Entrevinos, Alambique Beach Lounge, and Zest.
Are there opportunities to exercise at Verdanza Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Verdanza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Verdanza Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Verdanza Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Verdanza Hotel?
Many travelers enjoy visiting Fortín de San Jerónimo del Boquerón (4.4 miles), Antiguo Acueducto Rio Piedras (4.3 miles), and Henry Klumb House (3.0 miles).