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Courtyard Isla Verde Beach Resort

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Courtyard Isla Verde Beach Resort
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2,513 Reviews from our TripAdvisor Community

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Showing 2,414: English reviews
Porto, portugal
Level Contributor
141 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed yesterday NEW

Good: - at the beach location - clean inside Bad: - old building from the late 70-ties, little new paint here and there. - expensive prices+taxes+tips + parking (self 15 and not-self 20 USD) way over 200 USD. - beware bugs and sand flies on the beach, at the reception they provide free repelent. - very noisy place: many planes... More 

Helpful?
Thank Maciej H
Columbus, Ohio
1 review
Reviewed yesterday NEW

Entire staff is excellent at this beautiful, extremely clean hotel. Lorna Carrasquillo is excellent in guest services management. Yari Torre, at the outdoor bar is one of the nicest, friendliest person's I have ever met and my favorite Puerto Rican besides Roberto Clemente :). Yari's dedication to customer service, along with her humble, zest for life is well worth meeting... More 

Helpful?
Thank mcrawford1961
Charlotte, NC
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 days ago NEW

Let me start by saying I travel a lot and we are frequent visitors and loyal to the Marriott brand and this hotel proves why. This was my very first visit to this hotel. Upon arrival, Yanira greeted us with outstanding customer service and did everything possible to ensure we were checked in promptly and assigned us an amazing room... More 

Helpful?
1 Thank iluvtheocean
Level Contributor
3 reviews
Reviewed 4 days ago NEW

The patio is beautiful and has an amazing view of the beach! I love all the lighting fixtures and the decorations. The bar and pool are also very nice as well. Angel Alicea and Carlos Mendez were very helpful throughout our stay.

Helpful?
Thank Celeste N
Norwell, Massachusetts
1 review
Reviewed 4 days ago NEW

The hotel is located right on the beach and has a fantastic view! It is absolutely stunning and the staff is amazing, especially Angel Alicea who works on the beach and Carlos Menendez who is the pool manager. Both of them were very helpful and answered all of my questions. The hotel is very beautiful and everyone else is extremely... More 

Helpful?
Thank techstudent18
New York City, New York
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 5 days ago NEW

I have stayed at this Marriott 5 years prior. They have done alot of upgrades. Very clean. Loved the new updates. I was on the 3rd floor on the left hand side. Was not ecstatic about my view. 1. Your overlooking a roof. 2. The noise from the trucks delivering stuff was extremely loud. You can see part of the... More 

Helpful?
Thank lakisha f
Bangor, Maine
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

I stayed at the Isla Verde Beach Resort earlier this month. The hotel is average at best. I was disappointed in the property. The inside of the hotel lacks warmth and it is a bit depressing. The rooms are too big and feel cold. The bedding was worn. We upgraded our room because our partial ocean view was of black... More 

Helpful?
Thank ExcitedTravelerII
Padin, General Manager at Courtyard Isla Verde Beach Resort, responded to this review

Dear ExcitedTravelerII, Thank you for sharing your comments about your recent stay with us. I am a bit disheartened to know that your stay was Just Ok and that you were unable to enjoy our great beach due to the rainy weather, as always we would have preferred to exceed you expectations. We truly try our best to keep our... More 

2 reviews
Reviewed 6 days ago NEW via mobile

The customer service people was absolutely amazing! The most beautiful suite room I've had been. A 180 degree view of the ocean. A romantic dinner table at the beach at Sirena Rest unforgettable! Loved it!

Helpful?
Thank Luigui_pr
Raleigh, North Carolina
Level Contributor
88 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 1 week ago

Now that what I call a nice hotel. Arrived early on my last day in PR and was exhausted. I was checked in by Orlando H who was very nice and professional. He asked me how I was and I explained to him that it was my last day in PR and that was my only day off and wanted... More 

Helpful?
Thank TravelForLife2000
Padin, General Manager at Courtyard Isla Verde Beach Resort, responded to this review

We are happy and honored that you have selected our resort as your "new preferred hotel in San Juan". More wonderful is to know that our Guest Services Manager, Orlando, blew you away with his special gesture. He certainly is a great ambassador of our service culture, I will personally congratulate him for his superb service! I hope to have... More 

Toa Baja, Puerto Rico
2 reviews
Reviewed 1 week ago via mobile

Second time staying at this hotel and it was even better than the first! The staff was so friendly, especially Nelson González who helped us deciding places to go to visit and eat. Definitely would stay here again!

Helpful?
Thank Janet M
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
Sirena Restaurant
Sirena Restaurant
Cuisines: Caribbean, Latin, Seafood, Puerto Rican
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on a powdery expanse of Isla Verde beach in San Juan, the newly renovated Courtyard by Marriott Isla Verde Beach Resort is the perfect location for business or pleasure. The first hotel in San Juan to offer FREE Internet & wireless services it makes business a breeze! For families, babysitting & play services, game room & the beautiful pool & beach make any holiday perfect. ... more   less 

Additional Information about Courtyard Isla Verde Beach Resort

Address: 7012 Boca de Cangrejos Ave, Isla Verde, Carolina 00979, Puerto Rico
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $183 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Isla Verde Beach Resort 3*
Number of rooms: 260
Reservation Options:
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Also Known As:
Courtyard By Marriott Isla Verde Beach Hotel Isla Verde
Marriott Carolina
Courtyard Carolina
Carolina Courtyard
Carolina Marriott
Courtyard Isla Verde Beach Resort Puerto Rico
Hotel Style:
#1 Casino Hotel in Isla Verde
#2 On the Beach Hotel in Isla Verde
#3 Romantic Hotel in Isla Verde
#4 Business Hotel in Isla Verde
#5 Family Hotel in Isla Verde
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Isla Verde Beach Resort staff and other travelers.
114 questions
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Questions? Get answers from Courtyard Isla Verde Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“11th floor oceanfront has breathtaking views and sounds!”
 of 5 bubbles mcrawford1961, yesterday | Read review
“Pick a room on the higher floors”
 of 5 bubbles lakishaf_13, 5 days ago | Read review
“there was a casino on the bottom floor”
 of 5 bubbles aealex2016, 4 weeks ago | Read review
“Book 5 floors or higher for better views.”
 of 5 bubbles NicknGina0627, 4 weeks ago | Read review
“Ocean view rooms are lovely”
 of 5 bubbles 218maureeng, 4 weeks ago | Read review
5 of 5
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