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San Juan Water & Beach Club Hotel

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1,228 Reviews from our TripAdvisor Community

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There are newer reviews for San Juan Water & Beach Club Hotel
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Showing 1,181: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

5 star all the way !!! This is the perfect spot for a getaway... Super quiet area with many shops and restos around. Wife and I stayed 3 days after a cruise... Amazing time, no complaints at all !!! Quick tip, ask for a fridge in your room... Not all rooms have one!

Helpful?
Thank Antonio P
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you very much for the five stars. We’re happy to hear you enjoyed our great service. Please let me know when you are returning so we can make sure you receive the VIP welcome back! My best, Virna More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at this hotel for 3 days and I have to say the beach views and the proximity to the sand and ocean is amazing. The location of this hotel is great, walking distance to other hotels and the casinos, to a number of restaurants and shops. The staff was very friendly and helpful. The rooms... More 

Helpful?
Thank Pamela J
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Location! Location! Location! With friendly service and everything you need that’s the WBC! Thank you for your kind words; we truly appreciate it. Warmest regards, Virna More 

1 review
5 of 5 stars Reviewed 3 weeks ago

She was great, her service was awesome. If you visit this hotel request her. Beautiful view and amazing staff. She made sure that our drinks and food was good, she even went out of her way to make my friend happy and got her food packaged to go. AMAZING!!!!!! I give her 5 stars

Helpful?
Thank easy m
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for the five stars! Luz Maria is the best and she continuously demonstrates the personalized service we live by. I will definitely pass on your kind words. We hope to welcome you back soon. Warmest regards, Virna More 

hulmeville, PA
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Friendly staff made the experience pleasant. Umbrellas and lounge chairs along with ocean side drink service are provided which made the stay feel resort like. We found that in PR dinner and drinks take a while however, the food is always hot and the drinks are delicious. We ate breakfast every day in their restaurant. Food takes a while, but... More 

Helpful?
Thank amanacer
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your review. We listen to our guests’ feedback and use them as tools to learn and grow. We certainly hope for our guests to have far better than an average stay. We appreciate your comments and will surely use them to make sure we are always improving our hotel and service. My best, Virna More 

New York City, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We arrived at the Hotel and it was nice. Close to the beach. We got Andy at the front desk. Not the friendliest but he was checking us in and told us there was a $30 extra charge per night for a 3rd guest. We asked the JETBLUE getaways rep when we booked were there any extra charges she said... More 

Helpful?
1 Thank trayeltraveler
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Dear Trayeltraveler, Thank you for your review. While we love to read the many glowing comments people write on Trip Advisor, we truly take all constructive criticism to heart and make every attempt to learn from them. Please accept our sincere apologies due to the miscommunication on your reservation. On the other hand, we are pleased to know that Andy... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 24, 2016 via mobile

In love with this hotel! First time in PR & I'm having such a great time. My waitress Luz Maria on the rooftop was so GREAT and also the Bartender Efran(he makes such great drinks)! The beach view is amazing as well as the activities to do on the beach!

Helpful?
2 Thank Sherry-Ann J
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your review. It is always a pleasure to see positive reviews on tripadvisor; so we greatly appreciate it. I will definitely pass along you kind words to our team members. Hope to see you on real soon. Warmest regards, Virna More 

St. Louis
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 24, 2016 via mobile

Recently found this hotel on Hotels Tonight and booked it for a business trip. We stayed 4 nights. The property is really quite lovely. It's ocean front property. They have a rooftop pool (though it is small). We were unable to use the service do to being there for work, however, until 5p there is someone that will setup beach... More 

Helpful?
1 Thank bel674
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Dear Bel674, Thank you for taking the time to write a review. We are happy that you enjoyed your WBC experience! I would like to let you know that we actually have our "Business Boutique" rooms for business travels. Kindly let me know your next time travel plans and I'll be happy to assist with setting up the reservation. Hope... More 

Isla Verde, Puerto Rico
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed July 24, 2016

The hotel has a great location, but that is all. The hotel is in poor condition. The biggest problem that there is no central air-conditioning of the hotel, so the hallways are hot and humid. The rooms have small air conditioning units, that are not convenient. The rooms are small. There are no power outlets in the right places, i.e.,... More 

Helpful?
1 Thank michaelhwolf
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Dear Michael, Boutique hotels offer a particular feel & vibe that are not always to everyone likes; we understand that. Our guests are always our main priority and the sense of urgency and service is what we strive for. If you wish to discuss the matter further; I remain at your service. All the best, Virna More 

Winthrop, Maine
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 19, 2016

We have been going to the Water and Beach Club Hotel for the past 11 years to celebrate our wedding anniversary. This year we celebrated our 47th year. The hotel is awesome and very clean. The staff is the best, we love them all. They provide us with wonderful lawn chairs with towels and umbrella. We have a wonderful breakfast... More 

Helpful?
1 Thank TravelerA9111XP
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for this review, it means a great deal to us and we truly appreciate it so much. It was a pleasure having you stay with us year after year and your loyalty is very much appreciated. I will definitely pass along your kind words to the team. We look forward to welcoming you back very soon. Warmest regards... More 

Atlanta, Georgia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 15, 2016

Moved from a rough hotel experience across town to this one based on Trip Advisor reviews and it was fabulous! Nice rooms, cool decor, complimentary full breakfast at the rooftop restaurant. Love the location right on the beach with good restaurants within walking distance.

Helpful?
1 Thank Nancy D
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your review. It is always a pleasure to see positive reviews on tripadvisor; so we greatly appreciate it. Hope to see you on real soon. Warmest regards, Virna More 

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Amenities

Highlights
  • Restaurant
  • Beachfront
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Located on the exclusive corner of famous Isla Verde beach, The San Juan Water and Beach Club Hotel is the ultimate playground for grownups and the local Mecca of hip, with music designed by international DJs, lively parties and celebrity stopovers. The perfect combination of comfort and luxury, 80 guest rooms including stunning suites feature ocean front views, partial ocean views, and city views. Renowned as the hot spot for local residents and tourists, Mist offers comfortable seating areas for rooftop relaxation, swimming pool, signature cocktails and a decadent Island-Italian-Spanish-fusion menu featuring Socializers—small plates you can share—prepared with fresh, locally grown ingredients. The new restaurant Zest on the ground floor welcomes guests with a unique subaquatic atmosphere and a modern experiential cuisine menu featuring sustainability-sourced ingredients, each dish infused with a unique scent meant to stimulate every sense. Also known as the Water Club, The San Juan Water and Beach Club Hotel is located in the city’s stylish Isla Verde, five minutes from Luis Muñoz Marin International Airport, and just 15 minutes away from the cruise docks, business district and the famous Old San Juan. For business travelers and small groups they offer an intimate venue for up to 120 guests reception style, an elegant boardroom, an ocean front business center, and a 24-hour front desk service. In addition, the San Juan Water and Beach Club Hotel boasts some of San Juan’s most beautiful beachfront and newest dining options. The Water Club was recently voted #4 on TripAdvisor’s Top 25 Trendiest Hotels in the Caribbean. It was also the recipient of the prestigious 2012 Certificate of Excellence award. The hotel is the latest addition to Dallas-based Aimbridge Hospitality’s growing resort division. ... more   less 

Additional Information about San Juan Water & Beach Club Hotel

Address: 2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $147 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Juan Water & Beach Club Hotel 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
San Juan Water And Beach Club Hotel
San Juan Water Beach Hotel
San Juan Water & Beach Club Hotel Puerto Rico/Isla Verde
Hotel Style:
#1 Luxury Hotel in Isla Verde
#1 On the Beach Hotel in Isla Verde
#2 Family Hotel in Isla Verde
#2 Romantic Hotel in Isla Verde
#2 Business Hotel in Isla Verde
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