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San Juan Water & Beach Club Hotel

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1,235 Reviews from our TripAdvisor Community

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Showing 1,188: English reviews
Tampa, Fl / Avocat Village, T&T
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

On my recent trip to Puerto Rico, I stayed at the Water Beach Club Hotel. It is a fairly small hotel right on Carolina Beach - Isla Verde. Rooms were clean, as was the entire hotel. Cool blue elevators were rather different and the #'s on the room doors glowed in the dark. Staff was very cool and ultra-helpful. I... More 

Helpful?
Thank mikelmikel63
Cherrry Hill,New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This hotel is similar to, only friendlier, a South Beach hotel. The people and service are excellent. As a person with a great deal of travel experience i FOUND THIS SECRET GEM , JUST 7 minutes from the airport and right on a wonderful , beautiful beach. Juan Castro is a wonder, he helped make our stay fantastic. The entire... More 

Helpful?
Thank Withtact
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms are small first night my sheets had stains on them problem was corrected. Last day power outage in all of San Juan this hotel has no backup generator which means no air conditioner or TV! Employees are nice and pleasesnt. House keeping could be better.!doubt if I would return

Helpful?
3 Thank Tiffany D
virna c, Guest Service Manager at San Juan Water & Beach Club Hotel, responded to this review

My most sincere apologies that your experience with us was less than perfect; I assure you we take into consideration our guests’ feedback in order to continue striving for excellence. It is most unfortunate your rating was based upon the electrical outage that affected the entire island of Puerto Rico. Although this situation was completely out of our control, we... More 

Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great hotel right off the beach and near the airport. Excellent service though a little pretentious. Did try to charge me for parking even though I had no car and did not put it on the bill under the door, just found out at checkout when I asked. Great resturant/bar on rooftop for day and night hanging out. Loved the... More 

Helpful?
Thank Eboni L
virna c, Guest Service Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you so much for sharing your experience. It was a pleasure having you as our guests; let's do it again! Warmest regards, Virna More 

San Francisco, California
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We started our evening at the rooftop bar. The cocktails were delicious the service fast and friendly. As the evening ensued, it made sense for us to book a room and stay the night at the hotel rather than drive back on the flat tire we found on our car (surprise! - but no fault of the hotel or the... More 

Helpful?
Thank DAVID O
virna c, Guest Service Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for this review, it means a great deal to us and we truly appreciate it so much. It was a pleasure having you stay with us and I look forward to welcoming you back very soon. Warmest regards Virna More 

Des Moines, Iowa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here this week. First, the hotel resembles a South Beach hotel in Miami Beach. Lobby is beatiful. Hotel faces the Atlantic ocean. Pool is on the roof of hotel on 11th floor. There is a bar casual restaurant on roof top. Also has music between 9 pm to about 3 am. There is also a beautiful restaurant on... More 

Helpful?
1 Thank LCluney
virna c, Guest Service Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your review. We listen to our guests’ feedback and use them as tools to learn and grow. We certainly hope for our guests to have far better than an average stay. We appreciate your comments and will surely use them to make sure we are always improving our hotel and service. My best, Virna More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

If you want a hotel with the vibe of a night club this is your place. The hotel is white with a blue light. It gives off a hip vibe. Overlooks the beach and has great views from the rooftop bar. My only complaint is the walls are thin. We could hear our neighbor fighting all night. Other than that,... More 

Helpful?
Thank CruiseLover16
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your review. It is always a pleasure to see positive reviews on tripadvisor; so we greatly appreciate it. Hope to see you on real soon. Warmest regards, Virna More 

Puerto Rico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

When we arrive it was amazing the ocean view, the beach is step away form the hotel.. We went to the roof top and the pool and it was breath taking... The staff super friendly especially Luz Maria, Mara and Danilo! We definitely coming soon!! We want karaokeee!!

Helpful?
Thank Soleilrv
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you very much for your feedback. We’re happy to hear you enjoyed our great service, fabulous beach and the best staff ever. Please let me know when you are returning so we can make sure you receive the VIP welcome back! My best, Virna More 

Level Contributor
9 reviews
5 of 5 stars Reviewed August 20, 2016 via mobile

This hotel is beautiful and good prices the staff is very nice and helpful. I like this hotel a lost ,I am coming the next summer again with my friends and my family to enjoy a great time and spend a pleasant summer.I recommend this hotel to come everyone.

Helpful?
Thank Cindy R
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you very much for your feedback. We’re happy to hear you enjoyed our great hotel, fabulous beach and the best staff ever. Please let me know when you are returning so we can make sure you receive the VIP welcome back! My best, Virna More 

Texas City, Texas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 16, 2016

San Juan water and Beach club hotel was the best hotel Ive ever stayed in. We made it to San Juan around 4 pm on August 7th the room was ready and Juan at the front desk was very welcoming and helpful , we stayed 5 days and everything was GREAT. We had free breakfast the whole stay and it... More 

Helpful?
Thank ajm409
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your review. It is always a pleasure to see positive reviews on tripadvisor; so we greatly appreciate it. Hope to see you on real soon. Warmest regards, Virna More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Beachfront
  • Pool
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Located on the exclusive corner of famous Isla Verde beach, The San Juan Water and Beach Club Hotel is the ultimate playground for grownups and the local Mecca of hip, with music designed by international DJs, lively parties and celebrity stopovers. The perfect combination of comfort and luxury, 80 guest rooms including stunning suites feature ocean front views, partial ocean views, and city views. Renowned as the hot spot for local residents and tourists, Mist offers comfortable seating areas for rooftop relaxation, swimming pool, signature cocktails and a decadent Island-Italian-Spanish-fusion menu featuring Socializers—small plates you can share—prepared with fresh, locally grown ingredients. The new restaurant Zest on the ground floor welcomes guests with a unique subaquatic atmosphere and a modern experiential cuisine menu featuring sustainability-sourced ingredients, each dish infused with a unique scent meant to stimulate every sense. Also known as the Water Club, The San Juan Water and Beach Club Hotel is located in the city’s stylish Isla Verde, five minutes from Luis Muñoz Marin International Airport, and just 15 minutes away from the cruise docks, business district and the famous Old San Juan. For business travelers and small groups they offer an intimate venue for up to 120 guests reception style, an elegant boardroom, an ocean front business center, and a 24-hour front desk service. In addition, the San Juan Water and Beach Club Hotel boasts some of San Juan’s most beautiful beachfront and newest dining options. The Water Club was recently voted #4 on TripAdvisor’s Top 25 Trendiest Hotels in the Caribbean. It was also the recipient of the prestigious 2012 Certificate of Excellence award. The hotel is the latest addition to Dallas-based Aimbridge Hospitality’s growing resort division. ... more   less 

Additional Information about San Juan Water & Beach Club Hotel

Address: 2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $148 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Juan Water & Beach Club Hotel 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
San Juan Water And Beach Club Hotel
San Juan Water Beach Hotel
San Juan Water & Beach Club Hotel Puerto Rico/Isla Verde
Hotel Style:
#1 Luxury Hotel in Isla Verde
#1 On the Beach Hotel in Isla Verde
#2 Romantic Hotel in Isla Verde
#2 Family Hotel in Isla Verde
#2 Business Hotel in Isla Verde
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