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San Juan Water & Beach Club Hotel

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1,283 Reviews from our TripAdvisor Community

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Showing 1,234: English reviews
Reviewed 4 days ago NEW

Great location - right on a perfect beach - can't beat that. Rooms were a little dated - I don't get all the blue lights. The layout of the room was not conducive to just relaxing. Would have been nice to have a micro wave and fridge.

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Helpful?
1Thank Pat E
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your feedback, My most sincere apologies that your experience with us was less than perfect; I assure you we take into consideration our guests’ feedback in order to continue striving for excellence. In reference to your room and our in-room amenities, we actually do have mini refrigerators available upon request for a $20.00 one-time fee per stay....

Pflugerville, Texas
Reviewed 6 days ago NEW

This was an excellent hotel to stay in. Everyone was nice & helpful. We really enjoyed the Mist bar & the New Years party was a blast!!! The food was great & the housekeepers were friendly & cleaned our room well.

Review collected in partnership with this hotel
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Helpful?
Thank lettyw76
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your review. It is always a pleasure to see positive reviews on tripadvisor; so we greatly appreciate it. Hope to see you on real soon. Warmest regards, Virna

New York City, New York
Reviewed 1 week ago

I enjoyed my stay here. Isla Verde is perfect for someone who has already been in Condado and appreciates a less touristy scene. The hotel is not a large resort type of situation and this is not a place to stay if you intend to do laps in a pool. That said, it has a beautiful rooftop small pool with...

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Helpful?
Thank Joe L
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you very much for your feedback. We’re happy to hear you enjoyed our great service and the best staff ever. Please let me know when you are returning so we can make sure you receive the VIP welcome back! My best, Virna

Reviewed 1 week ago via mobile

I had an great time in Puerto Rico! Mainly because of the company I had. As far as the resort goes it's just ok. Nothing stands out about W&B. Rooms are small and roof top pool is over rated. By the way, if you rent a vehicle pay attention to damage to your vehicle. Valet damaged my rental and had...

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Helpful?
Thank Rubin J
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your review. Boutique hotels offer a particular feel & vibe that are not always to everyone likes; we understand that. Our guests are always our main priority and the sense of urgency and service is what we strive for. If you wish to discuss the matter further; I remain at your service. All the best, Virna

Glastonbury, Connecticut
Reviewed 1 week ago

This hotel is ok. The rooms are clean and the staff is friendly, but for me, if you want a great vacation, stay at a resort. This is a small boutique hotel, the rooftop pool is very small and needs maintenance. All in all, it is adequate, but nothing great.

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Helpful?
1Thank fcomtois3
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your review. We listen to our guests’ feedback and use them as tools to learn and grow. We certainly hope for our guests to have far better than an average stay. We appreciate your comments and will surely use them to make sure we are always improving our hotel and service. My best, Virna

Auburn Hills, Michigan
Reviewed 1 week ago

the hotel is pretty, and has good access to the beach and local restaurants/stores. however, our room had bugs, it was uncomfortable to shower because the water would constantly flip between scolding hot and freezing cold (unexcitingly), the bathroom sick did not drain, the sound on the tv cut out every few seconds- making it hard to watch anything. when...

Review collected in partnership with this hotel
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Helpful?
1Thank meghankittell
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for being so forthcoming in your review. I apologize that you did not find our hotel to your likings. I further regret having to read of your impression after you’ve departed, rather than while you were here when your comments or discomfort could have been more readily addressed and rectify on the spot. In reference to your allegations...

New York
Reviewed 2 weeks ago

This is an older building that seems to be redone with some funky accents. The hallway lights are cool and the water falling vertically on one of the elevator walls is something I have never seen before. We had a room on the fourth floor and apart from the occasional doors slammed and the cars diving over a metal plate...

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Helpful?
Thank stefanelNewYork
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your review. It is always a pleasure to see positive reviews on tripadvisor; so we greatly appreciate it. Hope to see you on real soon. Warmest regards, Virna

Brooklyn, New York
Reviewed 3 weeks ago

The Water Beach Club is a nicely appointed hotel in a beautiful location, right across the street from the Isla Verde-Carolina Beach. We liked everything, especially the warm ambiance, great location and food. The room was small, but clean and service excellent and friendly. We were below the rooftop restaurant and that may be a concern for some people as...

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Helpful?
Thank CAPTDOC316
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for this phenomenal review. We are so thrilled to hear that you enjoyed “The Jewel of Puerto Rico”. Hope to welcome you back real soon. Warmest regards, Virna

New York
Reviewed 3 weeks ago

It was a pleasure staying in this hotel and dealing with Vanessa, Patricia and the rest of the staff especially after dealing with the nasty flight attendants on Jet Blue out of JFK. The rooms are a nice size and the complimentary towels, beach chairs and umbrella make this a place to come again and again. The one drawback is...

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Helpful?
2Thank jp_xyx
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for this review, it means a great deal to us and we truly appreciate it so much. It was a pleasure having you stay with us and I look forward to welcoming you back very soon. Warmest regards, Virna

Fort Pierce, Florida
Reviewed 3 weeks ago

The Water Beach Club was conveniently located to (1) Charlie Rental Cars (across the street), (2) the beach (out the front door), (3) the Airport (10 minutes away), and (4) several restaurants within walking distance. I felt very safe at the hotel as well as walking in the area of the hotel. Very clean, but the room with "partial ocean...

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Helpful?
1Thank Mik2010
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Location with friendly service and everything you need that’s the WBC! Thank you for your kind words, please come back again soon for some more rest and relaxation. Warmest regards, Virna

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Beachfront
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Located on the exclusive corner of famous Isla Verde beach, The San Juan Water and Beach Club Hotel is the ultimate playground for grownups and the local Mecca of hip, with music designed by international DJs, lively parties and celebrity stopovers. The perfect combination of comfort and luxury, 80 guest rooms including stunning suites feature ocean front views, partial ocean views, and city views. Renowned as the hot spot for local residents and tourists, Mist offers comfortable seating areas for rooftop relaxation, swimming pool, signature cocktails and a decadent Island-Italian-Spanish-fusion menu featuring Socializers—small plates you can share—prepared with fresh, locally grown ingredients. The new restaurant Zest on the ground floor welcomes guests with a unique subaquatic atmosphere and a modern experiential cuisine menu featuring sustainability-sourced ingredients, each dish infused with a unique scent meant to stimulate every sense. Also known as the Water Club, The San Juan Water and Beach Club Hotel is located in the city’s stylish Isla Verde, five minutes from Luis Muñoz Marin International Airport, and just 15 minutes away from the cruise docks, business district and the famous Old San Juan. For business travelers and small groups they offer an intimate venue for up to 120 guests reception style, an elegant boardroom, an ocean front business center, and a 24-hour front desk service. In addition, the San Juan Water and Beach Club Hotel boasts some of San Juan’s most beautiful beachfront and newest dining options. The Water Club was recently voted #4 on TripAdvisor’s Top 25 Trendiest Hotels in the Caribbean. It was also the recipient of the prestigious 2012 Certificate of Excellence award. The hotel is the latest addition to Dallas-based Aimbridge Hospitality’s growing resort division. ... more   less 

Additional Information about San Juan Water & Beach Club Hotel

Address: 2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $164 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Juan Water & Beach Club Hotel 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
San Juan Water And Beach Club Hotel
San Juan Water Beach Hotel
San Juan Water & Beach Club Hotel Puerto Rico/Isla Verde
Hotel Style:
#1 Luxury Hotel in Isla Verde
#2 Business Hotel in Isla Verde
#2 On the Beach Hotel in Isla Verde
#2 Family Hotel in Isla Verde
#2 Romantic Hotel in Isla Verde
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Questions & Answers

Here's what travelers have asked, with answers from San Juan Water & Beach Club Hotel staff and other travelers.
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Questions? Get answers from San Juan Water & Beach Club Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“make sure you ask for a room with and ocean view”
 of 5 bubbles pate155, 4 days ago | Read review
“The best rooms are the oceanfront balcony rooms. The ocean front without balcony are set up a bit strange, bed in middle of floor.”
 of 5 bubbles fcomtois3, 1 week ago | Read review
“Rooms on the mid floors are quieter. Corner rooms have a view of city and beach.”
 of 5 bubbles CAPTDOC316, 3 weeks ago | Read review
“"Partial Ocean View" means VERY partial... mostly views of rooftops of other hotels.”
 of 5 bubbles Mik2010, 3 weeks ago | Read review
“Only a few ocean view rooms and even fewer with balconies. Make sure you ask if that is what you want.”
 of 5 bubbles patterl, Dec 7, 2016 | Read review
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