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See all 13 hotels in Isla Verde

San Juan Water & Beach Club Hotel

1,400 reviews
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Traveler (1041)
Room & Suite (296)
Pool & Beach (170)
Overview
  • Excellent59%
  • Very good31%
  • Average7%
  • Poor2%
  • Terrible1%
Travelers talk about
“rooftop bar”(116 reviews)
“blue lights”(84 reviews)
“boutique hotel”(88 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,400)Write a Review
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1,348 results
Traveler rating
755
430
104
37
22
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LanguageEnglish
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755
430
104
37
22
Show reviews that mention
All reviewsrooftop barblue lightsboutique hotelroof top poolpopcorn soupwater themesan juanliterally stepsrestaurant downstairssmall poolcloset spacechairs and umbrellastapasocean viewsmall hotelan umbrellagreat drinks
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1 - 5 of 1,348 reviews
Reviewed 4 days ago

If I could give our stay 10 stars, I would! This hotel was absolutely fantastic. I had emailed in advance because I was going with a group of friends and wanted to see if they could accommodate - and they went above and beyond to...More

Thank fmarmorstein
Response from John Paul B, E-Commerce Manager at San Juan Water & Beach Club HotelResponded 3 days ago

Even though you can't give us 10 stars, we feel the love! Thank you for your words and we are glad that we could make your stay as amazing as possible! It was our pleasure having your group here.

Reviewed 1 week ago via mobile

We got our room at 12:00, all though the official check in is 16:00. The hotel was full, by the way. Our room was next to the elevator and we were afraid it would be noisy, but it was very quiet. The first impression of...More

1  Thank DANET65
Response from John Paul B, E-Commerce Manager at San Juan Water & Beach Club HotelResponded 1 week ago

Thank you for your great review! It sounds like you took full advantage of staying at our beach-front property and that is the way it should be! Even though we serve breakfast at restaurant Zest, you are free to bring it to the rooftop to...More

Reviewed 1 week ago

BED BUGS - STAY AWAY FROM THIS HELLHOLE By a large margin the worst hotel I have ever stayed or heard of! Bathroom was leaking and flooded. Room was filthy dirty (I mean DIRTY to the point that if you step once on the floor...More

Thank 878291guilherme
Response from John Paul B, E-Commerce Manager at San Juan Water & Beach Club HotelResponded yesterday

It is very unfortunate to receive this type of false and malicious statement designed to injure the reputation of our property. At WBC we pride ourselves in offering our guests not only excellent service, but a clean hotel as well. Every hotel in Puerto Rico...More

Reviewed 2 weeks ago via mobile

Staff are great at the front desk, room was nice with a fantastic view. Love the ambience. Went for dinner to the roof, sat there for 20 minutes with ZERO service. Sorry, decided to get up an leave... Ended up eating burger king.More

Thank chris p
Response from John Paul B, E-Commerce Manager at San Juan Water & Beach Club HotelResponded 1 week ago

Thank you for your review Chris. We are glad you enjoyed your stay with us but are sorry to hear about your experience on the rooftop. We thank you for your honest review so that we may address this issue to make sure it does...More

Reviewed 3 weeks ago

We stayed at the Water & Beach hotel for 3 nights this winter break. The best part of this place is it's right on the beach, very convenient and close to water activities. Everyone we encountered at the hotel are very nice and polite. However...More

Thank qing67
Response from John Paul B, E-Commerce Manager at San Juan Water & Beach Club HotelResponded 4 days ago

Thank you for your review and we are glad that you enjoyed your stay with us! Pertaining to the water situation, please let us know next time so that we can attend to that right away. We try to take care of every situation that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Beachfront
Pool
Room Service
Bar/Lounge
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Dry Cleaning
Meeting Rooms
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Fitness Center with Gym / Workout Room
Details
Price range
$182 - $403 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Isla Verde
#2 On the Beach Hotel in Isla Verde
#2 Luxury Hotel in Isla Verde
#2 Business Hotel in Isla Verde
Room types
Non-Smoking Rooms, Suites
Details
Price range
$182 - $403 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Isla Verde
#2 On the Beach Hotel in Isla Verde
#2 Luxury Hotel in Isla Verde
#2 Business Hotel in Isla Verde
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveler (1041)
Room & Suite (296)
Pool & Beach (170)
Dining (150)
Hotel & Grounds (703)
Bathroom (11)
Business Center & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
Ask a question
GeeGee561
January 16, 2018|
AnswerShow all 2 answers
Response from John Paul B | Property representative |
Good afternoon GeeGee, our rooftop bar & lounge MIST is fully up and running. We have a brand new bar and the views are still just as amazing!
1
Vote
Lisa C
January 9, 2018|
Answer
Response from 777rafael1956 | Reviewed this property |
I show # 1-787-728-3666 & it works I just tried it Good luck
0
Votes
trip1mn
December 17, 2017|
AnswerShow all 6 answers
Response from MandMTravelTravelor | Reviewed this property |
Yes there was a safe in the room.
0
Votes
Room Tips
"All rooms have beach views"
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"We had suites 1002/1003 and 1004/1005 - - ocean views, no noise and PERFECT!!!"
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"balcony rooms offer a great view"
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"If you want full ocean view request a King size bed."
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