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El San Juan Resort & Casino, A Hilton Hotel

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El San Juan Resort & Casino, A Hilton Hotel
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2,919 Reviews from our TripAdvisor Community

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Showing 2,811: English reviews
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Ok, I'm jaded on this one, but I can also be the harshest critic of my island. After 7 year absence, I went back to El San Juan. First of all, you pick up your luggage, get in the car/taxi, and 3 minutes later you are walking into the gorgeous lobby. A sunken bar with the biggest chandelier I've seen... More 

Helpful?
Thank Luis V
San German, Puerto Rico
Level Contributor
97 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

When you enter to El San Juan Hotel, you may feel entering to an old British castle. But once you exit the elavator, you are just in a regular modern hotel. Restaurants are good, but offerings out premises are better. Try METROPOL- the perfect place for Cuban food.

Helpful?
Thank Eric100x35
Guaynabo, Puerto Rico
Level Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice luxuru hotel. We stayed for the first two nights of our honeymoon prior to leaving on plane for Las Vegas. The hotel was starting a full $60M renovation they told me. Good. As of now they fully closed it to complete renovations and waa told the opening is scheduled for this next December 2016. As all luxury hotels in... More 

Helpful?
Thank Wilfredo M
Coastal South Carolina, South Carolina
1 review
5 of 5 stars Reviewed 1 week ago

The concierge was very helpful about the sites to see and things to do during our stay. She also followed up with us the next day. I think her name was Amarilla, she helped out each day we were there and she asked us, how are we doing are we getting around ok, if there was anything she could help... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Stacey R
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Best Spot in Isla Verde. Worth every penny! If your looking for luxery, fun time and location this is the place for you. The only bad part is parking. If you have a rental you will have to pay for parking daily or if your lucky you can find a spot on the street.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Lorrena K
Mandeville, Louisiana
Level Contributor
150 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

The El San Juan is a very large hotel with direct beach access and multiple pools. The lobby is gorgeous. It seemed to be the place to be in the evening. Rooms are large. Breakfast is served overlooking the pool area. There are many restaurant choices and a casino. Also adjacent shops. There was some renovation going on when we... More 

Helpful?
Thank Nelson T
Reading, Pennsylvania
Level Contributor
9 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

This hotel was not at all what I expected. It was not worth even half of what we paid. The good: The lobby was very nice. The front desk was quick checking us in. Our room was pretty big and wonderfully bright. The bed was comfy. The bathroom was clean. The bad: Very cold, unfriendly staff at check in and... More 

Helpful?
Thank xnylevex
North Carolina
2 reviews
1 of 5 stars Reviewed 1 week ago

Myself and a group of friends made reservations for this hotel and less than 30 days from our arrival date I found out that this hotel would be closed until December 2016. No one from the hotel even attempted to contact me regarding this, I found out from one of my friends that called the hotel to inquire about parking... More 

Helpful?
Thank Doridoll
Baltimore, Maryland
1 review
1 of 5 stars Reviewed 1 week ago

Room was very old Furniture very old Can hear the loud music from the club all night till 4am Night staff was unfriendly Construction was being done above myour and was not informed about it I was only told about the outside construction The price I was charged was nother what I expected. The pictures on their website is very... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 527renas
Nashville, Tennessee
2 reviews
1 of 5 stars Reviewed 1 week ago

Booked the room 2-3 months before my stay, it looked great on the Hilton Website. When we got there, 80% of the hotel was under renovation. We were not very happy. It seemed under staffed and the facilities that were highlighted when booking, we're all shutdown and unavailable. We were NOT contacted at all by Hilton to be informed of... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 757archerp
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Casino and Gambling
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Oceanfront hotel surrounded by 15 acres of landscaped grounds in fashionable Isla Verde district - 15 minutes from Old San Juan. El San Juan Resort & Casino, A Hilton Hotel presents a perfect blend of tropical splendor, Old World elegance and vibrant culture. Redesigned guest rooms are bright and inviting - ideal for a retreat. Lounge at the beach or on the expansive Encanto Pool Complex featuring flowering gardens, and spacious sundeck, Olympic-sized pool, Fantasy swimming pool with swim-up bar, waterfall and whirlpools, private cabanas for rental or relax and rejuvenate at the Edourad de Paris Day Spa. Enjoy a vibrant and varied nightlife, choosing from nine on-site award winning restaurants, a world-class casino, plus 15 lounges, bars and nightclubs. One life to live? Live it up at El San Juan! ... more   less 

Additional Information about El San Juan Resort & Casino, A Hilton Hotel

Address: 6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706, Puerto Rico
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $284 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El San Juan Resort & Casino, A Hilton Hotel 4*
Number of rooms: 386
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Orbitz, Expedia, Hotwire and Hotels.com so you can book your El San Juan Resort & Casino, A Hilton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
El San Juan Resort And Casino
El San Juan Hotel Isla Verde
El San Juan Hotel Casino
The Waldorf Astoria Collection Carolina
El San Juan Hotel Puerto Rico
El San Juan Resort & Casino, A Hilton Hotel Puerto Rico/Isla Verde
Hotel Style:
#4 Casino Hotel in Isla Verde
#4 Luxury Hotel in Isla Verde
#4 Spa Hotel in Isla Verde
#7 On the Beach Hotel in Isla Verde
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