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1/28/2018 1/29/2018
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    El San Juan Hotel, Curio Collection by Hilton

    6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706, Puerto Rico
    +1 855-605-0316
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    1/28/2018 1/29/2018
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    Traveler (244)
    Pool & Beach (188)
    Room & Suite (137)
    Overview
    • Excellent73%
    • Very good14%
    • Average6%
    • Poor3%
    • Terrible4%
    Travelers talk about
    “el san juan” (51 reviews)
    “meat market” (13 reviews)
    “ocean villa” (6 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Casino
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from El San Juan Hotel, Curio Collection by Hilton
    Special Offer: Double Points, Every Stay
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (328)
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    1 - 5 of 296 reviews

    Reviewed yesterday

    We stayed at the El San Juan Hotel for a conference and had a great time. Here are a few notes from our stay. - Our first room was a few floors above the nightclub which was horrible. Our room was vibrating from how loud...More

    Thank TKMTom
    Hotel's Favorite
    Reviewed 4 weeks ago via mobile

    This property was very impressive. Everything was located on the premises. Many different restaurants that accommodate every budget or if you wanna dress up or down. It was the best monfogo I’ve ever tasted. Live entertainment was the start of a good night out and...More

    Thank Yani H
    Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 4 weeks ago

    Yani H. WE love your comments - it inspires the staff to continue being genuine and taking care of everyone as extended family members. We look forward to your return visit where you can make even more memories.

    Reviewed 2 weeks ago

    We have been coming to the El San Juan for several years. Frances at the front desk always goes above and beyond to make our visit the most memorable visit than the last. Great location, beautiful beaches, great food/drinks. We really miss the casino portion...More

    Thank Candy D
    Reviewed 3 weeks ago

    This is a beautiful resort. Staff was so helpful and pleasing to help. The pools were immaculate and resort is right on the beach. The view on the beach is spectacular. Food was great and bar well stocked. A great experience all aroundMore

    Review collected in partnership with Curio – A Collection by Hilton
    Thank Norm H
    Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 2 weeks ago

    Norm H. Thank you for such a heart felt review. Staff is always looking for ways to taking care of our "extended family members" like yourself. We do look forward to your return visit so as to help create even more memorable experiences to talk...More

    Reviewed 3 weeks ago

    Even though the ESJ suffered a lot if damages from Hurricane Maria it is still making guests feeling at home. The great natural atmosphere with its Sandy shores, green waters and awesome Millenium trees and water pools make you feel that you are in paradise.More

    Review collected in partnership with Curio – A Collection by Hilton
    Thank Maria P
    Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 3 weeks ago

    We appreciate your honest review. As well stated we have suffered damages from the hurricane, however, that does not take away from our spirit of hospitality. We are extremely grateful for those guest as yourself that have chosen to come to PR and assist the...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Casino and Gambling
    • Outdoor pool
    Details
    • Price range
    • $236 - $654 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 On the Beach Hotel in Isla Verde
    • #1 Luxury Hotel in Isla Verde
    • #1 Spa Hotel in Isla Verde
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 386
    • Reservation Options
    • TripAdvisor is proud to partner with HotelPower, Hotels.com, Travelocity, Hotwire, getaroom.com, Orbitz, HotelsforEveryone, Evoline ltd, HotelQuickly and Cancelon so you can book your El San Juan Hotel, Curio Collection by Hilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Carolina >
    • Isla Verde
    • Also Known As
    • El San Juan Hotel Isla Verde ,
    • El San Juan Resort And Casino ,
    • El San Juan Hotel Casino ,
    • The Waldorf Astoria Collection Carolina ,
    • El San Juan Hotel Puerto Rico ,
    • El San Juan Hotel, Curio Collection By Hilton Puerto Rico/Isla Verde
    Add Photo Photos
    Traveler (244)
    Pool & Beach (188)
    Room & Suite (137)
    Dining (103)
    Hotel & Grounds (293)
    Business Center & Event Rooms (4)
    Bathroom (3)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Crzem
    September 21, 2017|
    AnswerShow all 2 answers
    Response from Yvonne R | Property representative |
    The El San Juan Hotel is currently working to make the property even better than before. We are projecting mid 2018 but keep posted for updates.
    0
    Votes
    ninad99
    September 4, 2017|
    AnswerShow all 4 answers
    Response from Bugger7782 | Reviewed this property |
    My oceanview did not have a balcony. We loved the hotel so much I would return, but without spending the money on the upgrade.
    0
    Votes
    ninad99
    September 4, 2017|
    AnswerShow all 7 answers
    Response from RLF724 | Reviewed this property |
    There are no balconies in the main tower. So be specific in your questions when making reservations and have it documented that a balcony was requested in your emailed reservations because if it is in your copy they will... More
    0
    Votes
    Room Tips
    "Ask for Frances at the front desk"
    Read review
    "room 737 has a great view of pool and ocean"
    Read review
    "Beach View Room or Garden Rooms."
    Read review
    "Pool view is okay not sure of the city view"
    Read review
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