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    El San Juan Hotel, Curio Collection by Hilton

    349 reviews
    #2 of 13 Hotels in Isla Verde
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    6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706, Puerto Rico
    +1 855-605-0316
    Hotel website
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    1 room, 2 adults, 0 children12
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    Certificate of Excellence
    Traveler (257)
    Pool & Beach (240)
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    Overview
    4.5
    349 reviews
    • Excellent73%
    • Very good14%
    • Average6%
    • Poor3%
    • Terrible4%
    Travelers talk about
    “el san juan”(51 reviews)
    “meat market”(13 reviews)
    “ocean villa”(6 reviews)
    Hotel website
    +1 855-605-0316
    6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706, Puerto Rico See on map
    AMENITIES
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    4 Star Hotel
    All hotel details
    Additional information
    Visit Hotel Website
    Offers from El San Juan Hotel, Curio Collection by Hilton
    Special Offer: Double Points, Every Stay
    Hotel deals
    Offers from El San Juan Hotel, Curio Collection by Hilton
    Special Offer: Double Points, Every Stay
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    Reviews (349)
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    All reviewsel san juanmeat marketocean villapool partyclub bravaroom servicepool areaamazing vacationrooms are beautifulmajor renovationgreat musicpool servicewonderful stayfitness centerbeautiful resortevery morninggreat room
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    1 - 5 of 312 reviews
    Reviewed today via mobile
    Beautiful Hotel

    The wood and marble lobby is stunning, the pools are pristine, staff is so friendly and helpful. Rooms are plain but very big. Walk next door to the beach bar alambique. My first time to Puerto Rico but I will definitely be back!

    Thank aowhite
    Hotel's Favorite
    Reviewed 2 weeks ago
    Coming back from hurricane

    Just spent three days in PR on business. This was my fourth time at the El San Juan but the first since the hurricane. Based on the conditions of the grounds, building exterior and lobby, there is little to indicate there was a hurricane except...More

    3  Thank Billyray312
    Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 1 week ago

    Billyray312, Thank you for your comments not only of the property but of PR too. As well mentioned we survived the hurricane and now we are coming back stronger than ever! We will be looking forward to your return and you 'rocking it' in the...More

    Reviewed 6 days ago
    Not ready for full service at all!!!

    All workers seem to be in slow motion at all times, All the bars and resturaunts not open. Pool bar only open Friday and Saturday .... no store open. If they are not ready to run as a resort they should not be selling rooms...More

    Review collected in partnership with Curio – A Collection by Hilton
    1  Thank Trkspvr
    Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded yesterday

    The El San Juan Hotel apologizes for your less than satisfactory stay. We are currently accepting reservations for select guestrooms, and offering limited services, amenities and dining options. As refurbishment work progresses toward the iconic hotel’s future Grand Reopening we are offering the following: -Daily...More

    Reviewed 1 week ago via mobile
    My new home while in Puerto Rico

    Coming from a big family in the island is always challenging to choose the best place to stay and spend those nights where you just want to relax and feel like home but on yourself. So thanks to the Senior Prom celebration of my oldest...More

    Thank Carlitos P
    Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 1 week ago

    Carltos P. So glad that you have found your 'new home while in PR' - our philosophy is treat the guest as extended family members, welcoming them to our HOME and sharing what we have here..... your review definitely reflects that state of mind. Thank...More

    Reviewed 2 weeks ago via mobile
    Open and beautiful

    opened several weeks ago. Beautiful 100 Year old chandelier and extensive mahogany in lobby bar in perfect condition. Lobby one of the most beautiful hotels I have ever seen. Pool stunning and worthy of Las Vegas. health club / exercise equipment remodeled and stunning. All...More

    1  Thank gsmason
    Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 1 week ago

    gsmason, We appreciate you taking the time to share your comments and make note of the staff. Currently we are still working to improve the property and the services. Although the hotel is accepting reservations for select guestrooms there continues to be limited services, amenities...More

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    123456…63
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Restaurant
    Fitness Center with Gym / Workout Room
    Room Service
    Beachfront
    Free High Speed Internet (WiFi)
    Bar/Lounge
    Spa
    Hotel Amenities
    Room Service
    Business Center with Internet Access
    Meeting Rooms
    Children Activities (Kid / Family Friendly)
    Dry Cleaning
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Room amenities
    Air Conditioning
    Things to do
    Pool
    Restaurant
    Fitness Center with Gym / Workout Room
    Bar/Lounge
    Spa
    Hot Tub
    Casino and Gambling
    Outdoor pool
    Details
    Price range
    $217 - $603 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #1 Spa Hotel in Isla Verde
    #1 Luxury Hotel in Isla Verde
    #1 Casino Hotel in Isla Verde
    #1 On the Beach Hotel in Isla Verde
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
    Details
    Price range
    $217 - $603 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #1 Spa Hotel in Isla Verde
    #1 Luxury Hotel in Isla Verde
    #1 Casino Hotel in Isla Verde
    #1 On the Beach Hotel in Isla Verde
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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    All photos (940) 940
    Full view
    Traveler (257)
    Pool & Beach (240)
    Room & Suite (151)
    Dining (108)
    Amenities (53)
    Business Center & Event Rooms (5)
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    Questions & Answers
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    bmnewman6
    January 18, 2018|
    AnswerShow all 5 answers
    Response from Rhonda C | Reviewed this property |
    No idea all I know is it’s about 8 minutes from the airport
    0
    Votes
    Crzem
    September 21, 2017|
    AnswerShow all 2 answers
    Response from Yvonne R | Property representative |
    The El San Juan Hotel is currently working to make the property even better than before. We are projecting mid 2018 but keep posted for updates.
    0
    Votes
    ninad99
    September 4, 2017|
    AnswerShow all 4 answers
    Response from Bugger7782 | Reviewed this property |
    My oceanview did not have a balcony. We loved the hotel so much I would return, but without spending the money on the upgrade.
    0
    Votes
    123456…47
    Room Tips
    "Lively resort but rooms on upper floors are quiet, well constructed, great views, bright but blackout shades."
    Read review
    "Ask for Frances at the front desk"
    Read review
    "room 737 has a great view of pool and ocean"
    Read review
    "Beach View Room or Garden Rooms."
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