We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

El San Juan Hotel, Curio Collection by Hilton

Save
Traveler (255)
Pool & Beach (233)
Room & Suite (152)
Nearby Hotels
See allSee all
Overview
  • Excellent74%
  • Very good14%
  • Average6%
  • Poor2%
  • Terrible4%
Travelers talk about
“el san juan”(51 reviews)
“meat market”(13 reviews)
“ocean villa”(6 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Visit Hotel Website
Offers from El San Juan Hotel, Curio Collection by Hilton
Special Offer: Double Points, Every Stay
Hotel deals
Offers from El San Juan Hotel, Curio Collection by Hilton
Special Offer: Double Points, Every Stay
Hotel deals
Nearby Hotels
See allSee all
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Reviews (335)
Filter reviews
301 results
Traveler rating
214
47
19
9
12
Traveler type
Time of year
LanguageEnglish
More languages
214
47
19
9
12
Show reviews that mention
All reviewsel san juanmeat marketocean villapool partyclub bravapool areaamazing vacationrooms are beautifulmajor renovationgreat musicpool servicewonderful stayfitness centerbeautiful resortevery morninggreat roomtrip to puerto rico
FilterEnglish
Updating list...
1 - 5 of 301 reviews
Reviewed 4 weeks ago

The El San Juan Hotel, known for its past grandeur and elegance, is currently providing rooms to emergency response and disaster recovery personnel, and treating us as their honored guests. Service is exceptional.More

Review collected in partnership with Curio – A Collection by Hilton
Thank karenstaf4d
Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 3 weeks ago

Thank you 'karensat4d' for your review....and as you well mentioned we are honored to have the men and women who have 'chosen' to come to PR and help with the recovery of the island. It takes special people to take out of their time to...More

Hotel's Favorite
Reviewed February 8, 2018

I am writing this review as I reminisce about the time I spent here last year. The Hurricane has since closed the Hotel until October 2018 but I wanted to let people know that I have heard from the wonderful staff at the Hotel and...More

3  Thank Texas_artB
Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded March 17, 2018

Thank you for taking the time to write a review. The hotel is closed however, we are now partially reopened offering accommodations and limited amenities to organizations focused on relief and rebuilding efforts across Puerto Rico. The resort will be completely reopened to welcome all...More

Reviewed March 14, 2018

The experience here is amazing. The staff make this property five stars by the level of service and attention to detail. The entertainment was incredible. First class shows from local artist almost every night. Great food in the different restaurants, poolside cocktails connected to a...More

Thank Todd J
Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded March 17, 2018

Thank you for your kind words - the greatest asset that a property has is it's staff and we are proud to say we have one of the greatest; the pride that they take in caring for guest is outstanding - The El San Juan...More

Reviewed February 7, 2018

Before Puerto rico was hit with the nasty Cat 8 storms, the 3 Night stay here was just fabulous, everything at this property is beautiful, well cared for, guests are appreciated and everything is top notch! It connects to a private beach just off the...More

1  Thank Saywhuttt
Reviewed February 1, 2018 via mobile

Loved our stay at the el San Juan hotel. Everyone was friendly and lovely, we loved going to the gym every morning and hector was one of the sweetest at Gym, always ready to assist and make sure the guests are always happy. The view...More

Thank Missellen1
View more reviews
Most Booked Properties in Puerto Rico
See allSee all
About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Casino and Gambling
Outdoor pool
Details
Price range
$226 - $787 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Isla Verde
#1 Casino Hotel in Isla Verde
#1 On the Beach Hotel in Isla Verde
#1 Luxury Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$226 - $787 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Isla Verde
#1 Casino Hotel in Isla Verde
#1 On the Beach Hotel in Isla Verde
#1 Luxury Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (255)
Pool & Beach (233)
Room & Suite (152)
Dining (107)
Amenities (53)
Business Center & Event Rooms (5)
Questions & Answers
Ask a question
bmnewman6
January 18, 2018|
AnswerShow all 5 answers
Response from Rhonda C | Reviewed this property |
No idea all I know is it’s about 8 minutes from the airport
0
Votes
Crzem
September 21, 2017|
AnswerShow all 2 answers
Response from Yvonne R | Property representative |
The El San Juan Hotel is currently working to make the property even better than before. We are projecting mid 2018 but keep posted for updates.
0
Votes
ninad99
September 4, 2017|
AnswerShow all 4 answers
Response from Bugger7782 | Reviewed this property |
My oceanview did not have a balcony. We loved the hotel so much I would return, but without spending the money on the upgrade.
0
Votes
Room Tips
"Lively resort but rooms on upper floors are quiet, well constructed, great views, bright but blackout shades."
Read review
"Ask for Frances at the front desk"
Read review
"room 737 has a great view of pool and ocean"
Read review
"Beach View Room or Garden Rooms."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing