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El San Juan Hotel, Curio Collection by Hilton

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El San Juan Hotel, Curio Collection by Hilton
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3,058 Reviews from our TripAdvisor Community

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Woodstock, Canada
Reviewed yesterday NEW

After a quick 5min taxi ride from the airport we were amazed at the beauty of the lobby. Absolutely gorgeous from floor to ceiling. We were greeted by very friendly staff. From the moment we arrived to 5 days later when we left the staff always made us feel welcome. We stayed in a tower room. The renovations are beautiful...

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2Thank bronjr001
HOTEL’S FAVORITE REVIEW
Reviewed February 10, 2017 via mobile

At the hotel on business. The hotel is re-opened after a major renovation. Rooms are very nice! Outdoor amenities were awesome. Pools are super nice, bars are good, music in the lobby was nice. There is still construction going on at the hotel as of this writing but the hotel is managing it very well. They keep the guests happy,...

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10Thank Jim L
About Hotel's Favorite Review
Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

From tranquil beaches to vibrant night life, you’ll find the best of island life at the property. Our hotel is popular with guests and locals alike, with a choice of restaurants, bars, live entertainment and family activities – so as to cater to all walks of life.... We definitely enjoy taking care of our guest and ensuring great stays -...

Winter Park, United States
Reviewed yesterday NEW

I have stayed here many times in the past. The staff was very uncooperative to all requests. No longer interested in business travelers. The experience was so dramatically negative after the renovation that I will not return.

Review collected in partnership with Curio – A Collection by Hilton
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1Thank kevinbG7724PL
Jericho, New York
Reviewed 2 days ago NEW

The hotel renovations are absolutely beautiful! We had a wonderful stay in spite of the protests going on at the front of the hotel and by the beach area. The music at the pool helped to drown out the noise. The rooms are beautifully redone. The restaurants are terrific! The best BLT sandwich I ever had was at the poolside...

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1Thank amyroho
Carolina, Puerto Rico
Reviewed 2 days ago NEW

Fantastic facility and staff. First class service. Staff goes out of their way to make sure you enjoy your stay. There was some disruption from former casino employee protestors during our stay but the staff took every measure they could to minimize their disruption.

Review collected in partnership with Curio – A Collection by Hilton
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Thank justindO9399EG
New York, United States
Reviewed 2 days ago NEW

The hotel was very expensive at $1000+ per night, but the room renovation was poorly designed and not installed correctly. The room had construction defects that made the stay and the value fall very short. Would NOT return again

Review collected in partnership with Curio – A Collection by Hilton
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1Thank V6088QYdavidw
Houston, Texas
Reviewed 3 days ago NEW

We just stayed 7 nights at the El San Juan hotel. Overall the stay was wonderful and very relaxing, as was our previous stay in 2015 before the recent renovations. Everyone on the staff that we interacted with, including the front desk, housekeeping, restaurant servers, pool staff, etc., was pleasant, helpful, and spoke fluent English. I would particularly put in...

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1Thank MarkNYTXAZ
Denton, Texas
Reviewed 3 days ago NEW

After checked in the staff actually walked us to our room. The hotel is beautiful with a great pool and it is on the beach. Staff training was terrific as every single person we encountered was knowledgeable, happy and dedicated. We loved the hotel and will stay there again!

Review collected in partnership with Curio – A Collection by Hilton
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Thank M6803VIcindyb
Reviewed 3 days ago NEWvia mobile

Our family and another family spent our spring break vacation at the El San Juan Hotel. I have to admit that after reading the reviews regarding the protesters we were concerned. I phoned the hotel several times and spoke with Robert Boyd. He never made me believe that the situation was perfect with the protesters, however he did assure me...

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Thank michael g
New York, United States
Reviewed 4 days ago NEW

Wonderful hotel - beautiful, clean, friendly staff and excellent service. The renovation has made a vast improvement but has still keep the flavor of the El San Juan. We loved our time there and will be returning.

Review collected in partnership with Curio – A Collection by Hilton
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Thank O296MWandreas
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Casino and Gambling
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Oceanfront hotel surrounded by 15 acres of landscaped grounds in fashionable Isla Verde district - 15 minutes from Old San Juan. El San Juan Hotel presents a perfect blend of tropical splendor, Old World elegance and vibrant culture. Redesigned guest rooms are bright and inviting - ideal for a retreat. Lounge at the beach or on the expansive pool featuring flowering gardens, and spacious sundeck, Olympic-sized pool, Fantasy swimming pool with swim-up bar, waterfall and whirlpools, private cabanas for rental or relax and rejuvenate at the spa. Enjoy a vibrant and varied nightlife, choosing from nine on-site award winning restaurants, plus lounges, bars and nightclubs. One life to live? Live it up at El San Juan! ... more   less 

Additional Information about El San Juan Hotel, Curio Collection by Hilton

Address: 6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706, Puerto Rico (Formerly El San Juan Resort & Casino, A Hilton Hotel)
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $264 - $555 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El San Juan Hotel, Curio Collection by Hilton 4*
Number of rooms: 386
Reservation Options:
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Also Known As:
El San Juan Resort And Casino
El San Juan Hotel Isla Verde
El San Juan Hotel Casino
The Waldorf Astoria Collection Carolina
El San Juan Hotel Puerto Rico
El San Juan Hotel, Curio Collection By Hilton Puerto Rico/Isla Verde
Hotel Style:
#4 Luxury Hotel in Isla Verde
#4 Spa Hotel in Isla Verde
#4 Casino Hotel in Isla Verde
#7 On the Beach Hotel in Isla Verde
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Questions & Answers

Here's what travelers have asked, with answers from El San Juan Hotel, Curio Collection by Hilton staff and other travelers.
107 questions
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Questions? Get answers from El San Juan Hotel, Curio Collection by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Villas have balconies and large bathrooms for families to share.”
 of 5 bubbles bronjr001, yesterday | Read review
“If you have a room in the main building, ask for a high floor to avoid noise from the lobby entertainment.”
 of 5 bubbles MarkNYTXAZ, 3 days ago | Read review
“Try to get a high floor facing the ocean,”
 of 5 bubbles scottp96, 5 days ago | Read review
“The closer to the beach the better”
 of 5 bubbles jonny_pitts, 1 week ago | Read review
“Go to Brava!”
 of 5 bubbles 249gisselm, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question