We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites by Hilton San Juan Hotel & Casino

Save
Traveler (645)
Room & Suite (275)
Pool & Beach (166)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent42%
  • Very good34%
  • Average15%
  • Poor6%
  • Terrible3%
Travelers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Embassy Suites by Hilton San Juan Hotel & Casino
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton San Juan Hotel & Casino
Special Offer: Double Points, Every Stay
Hotel deals
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Jun 4Jun 5
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from $219.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Isla Verde hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "9157494e7bc24bbcba5c14e2e8535a2c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":151713,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[51490309],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2018},"checkout":{"day":5,"month":6,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":219,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"9157494e7bc24bbcba5c14e2e8535a2c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":229,"lowestMetaPrice":219,"additionalPartner":false,"highestMetaPriceDisplay":229,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":229,"lowestMetaPrice":219,"highestMetaPriceDisplay":229,"hotelName":"Embassy Suites by Hilton San Juan Hotel & Casino","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjkxNTc0OTRlN2JjMjRiYmNiYTVjMTRlMmU4NTM1YTJjIiwiQUlLIjoiYmNiMmUwNWY5ZmE4NGY1ODk0NzhlOWUyNTUyMmRiYTMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/04/2018", "checkOut": "06/05/2018", "lowestPrice": "$219", "hasDates": true, "hacComplete": true, "contentIdMappings": {"51490309":"GetARoom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,654)
There are newer reviews for Embassy Suites by Hilton San Juan Hotel & Casino
See the most recent reviews
Filter reviews
2,452 results
Traveler rating
940
868
384
173
87
Traveler type
Time of year
LanguageEnglish
More languages
940
868
384
173
87
Show reviews that mention
All reviewsoutback steakhousehappy hourmade to order breakfastevening receptionsan juanchips and salsafree drinksliving roomclose to the airportmanagers receptiontwo blockscomplimentary breakfastrum punchshort walk to the beachcocktail hourpre cruise stayel patio
FilterEnglish
Updating list...
981 - 985 of 2,452 reviews
Reviewed June 30, 2015

If you are looking to stay at the Caribbean you will love the Embassy Suit Hotel. No matter if you are on a business trip or with your family you will be treated very respectfully. The rooms and room service is great. Excellent food and...More

Review collected in partnership with Embassy Suites Hotels
Thank Juan R
Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded July 21, 2015

Dear Juan R: Thank you for your positive comments! We are delighted that you enjoyed your stay with us and look forward to seeing you back again soon. Sincerely, Aixa Berrios Manager

Reviewed June 30, 2015 via mobile

We - 2 adults and 3 kids- stayed here prior to a cruise. Big room and we enjoyed the lovely pool, free happy hour and breakfast. The only thing that keeps me from giving it 5 stars is the line at breakfast. We stored our...More

1  Thank Burbot
Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded July 21, 2015

Dear Burbot: Thank you for staying with us and for taking the time to review the hotel. It is great to hear that you and your family enjoyed your stay. We look forward to seeing you again during your next stay! Sincerely, Aixa Berrios Manager

Reviewed June 29, 2015 via mobile

I have stayed at an Embassy Suites a time or two in my day, but this was hands down the worst. It started as soon as we pulled up to the door and the young man working the taxi stand stood idly by as we...More

2  Thank Mossleigh
Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded July 1, 2015

DearMossleigh: I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. I apologize for the inconveniences you had during your stay with the check in, the breakfast and the manager's reception....More

Reviewed June 27, 2015 via mobile

When you get to this place, you are getting the best thing in the form of basics. The breakfast is wayyyyy overblown and you will find out how much you get is way too basic. I felt so bad for the housekeeping ladies at this...More

1  Thank Janathan L
Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded July 10, 2015

Dear Janathan L: First of all, thank you for your feedback. I apologize that we did not meet your expectations. I can assure you that our main priority is for all our guests to have an exceptional stay with us. Thank you again for your...More

Reviewed June 27, 2015 via mobile

We had a great visit to Puerto Rico and it started with the wonderful service of Maribel at the front desk. Every question and need was professionally attended to. Our favorite thing was its within easy walking distance to the beach, shopping and restaurants. I...More

Thank jcs5150
Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded June 29, 2015

Dear jcs5150: Thank you for sharing your review with us. It is great to hear that you had such a wonderful time during your stay with us at the Embassy Suites San Juan! I already shared your comments with Maribel. We look forward to seeing...More

View more reviews
Most Booked Properties in Puerto Rico
See allSee all
About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Casino and Gambling
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$215 - $430 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Isla Verde
#4 Spa Hotel in Isla Verde
#6 On the Beach Hotel in Isla Verde
#6 Family Hotel in Isla Verde
#6 Business Hotel in Isla Verde
#6 Romantic Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$215 - $430 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Isla Verde
#4 Spa Hotel in Isla Verde
#6 On the Beach Hotel in Isla Verde
#6 Family Hotel in Isla Verde
#6 Business Hotel in Isla Verde
#6 Romantic Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (645)
Room & Suite (275)
Pool & Beach (166)
Dining (86)
Amenities (39)
Business Center & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
Dasiia
March 12, 2018|
AnswerShow all 3 answers
Response from Mike M |
We dropped our bags at 1, then came back and checked in around 2 pm.
1
Vote
bloomfieldcommuter
March 4, 2018|
AnswerShow all 3 answers
Response from Janet E | Reviewed this property |
When we were there in January they were starting some remodeling. Said it would last until about April 1.
0
Votes
Room Tips
"Try the happy hour, not bad"
Read review
"High Floor -- Hilton Honors Room"
Read review
"We were in room 201, not close to construction noise but I know some guests complained about noise - it was..."
Read review
"Upper floors are much quieter and 7th floor is for Hilton Honors members."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing