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Embassy Suites by Hilton San Juan Hotel & Casino

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Traveler (645)
Room & Suite (275)
Pool & Beach (166)
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Overview
  • Excellent42%
  • Very good34%
  • Average15%
  • Poor6%
  • Terrible3%
Travelers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from Embassy Suites by Hilton San Juan Hotel & Casino
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton San Juan Hotel & Casino
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun 11Jun 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,654)
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All reviewsoutback steakhousehappy hourmade to order breakfastevening receptionsan juanchips and salsafree drinksliving roomclose to the airportmanagers receptiontwo blockscomplimentary breakfastrum punchshort walk to the beachcocktail hourpre cruise stayel patio
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891 - 895 of 2,452 reviews
Reviewed September 21, 2015

I went with my family to celebrate my birthday. It has a nice swimming pool. Beautiful and comfy rooms. The made to order omelets and two hour free happy hour were great! The "Coco Loco" its a must try. We had a great/relaxing time and...More

Thank Angelica_0982
Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded September 23, 2015

Dear Angelica_0982: Thank you for staying with us! We are delighted to hear that you had such a wonderful time during your stay. We look forward to seeing you back again soon at the Embassy Suites San Juan Hotel & Casino. Sincerely, Aixa Berrios Manager

Reviewed September 21, 2015

Excellent hotel for an overnight to extended stay near the airport. Good Breakfast , Evening Cocktails, comfortable suite. Great for a family group. Short cab ride from the airport but a little expensive for the short trip.

Review collected in partnership with Embassy Suites Hotels
Thank MR1919
Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded September 23, 2015

Dear MR1919: Thank you for taking the time to review our hotel. It is great to hear that you enjoyed our delicious breakfast and our renovated suites. We look forward to seeing you and your family back again soon! Sincerely, Aixa Berrios Manager

Reviewed September 21, 2015

The hotel is located within 5 mionutes of the airport and very close to the expressway. This makes this a very good choice for business. WIthin easy walking distance to the beach. Restaraunts on sight are good, gym is a little small but has a...More

Review collected in partnership with Embassy Suites Hotels
Thank Lee M
Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded September 23, 2015

Hello Lee M: Thank you for staying with us and for your feedback. We are very happy to hear that you enjoyed our convenient location and that you found our Team Members to be friendly and helpful. They are the best! We hope to welcome...More

Reviewed September 20, 2015 via mobile

My husband and I absolutely enjoyed our stay here! We booked our suite at an excellent price and the hotel was convenient to restaurants, the beach and transportation to get around Puerto Rico. We loved the breakfast and evening reception and all of the employees...More

Thank Crystal D
Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded September 23, 2015

Dear Crystal D: Happy Anniversary! What a wonderful review, thanks for taking the time to share it with us. It is great to hear that you enjoyed your stay so much. We look forward to seeing you and your family back again soon at the...More

Reviewed September 19, 2015

Stayed several nights over Labour Day weekend on my first trip to Puerto Rico. It would have been fine for a night but had I not prepaid I would have moved hotels the second day. Check-in was smooth and the staff member was helpful. My...More

3  Thank clifton12345
Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded September 23, 2015

Dear clifton12345: Thank you for taking the time to share feedback on your recent stay with us. We do everything we can to ensure our guests enjoy our hotel. With that said, I assure that your feedback is incredibly important to us and I will...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Casino and Gambling
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$214 - $428 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Isla Verde
#4 Casino Hotel in Isla Verde
#6 On the Beach Hotel in Isla Verde
#6 Family Hotel in Isla Verde
#6 Romantic Hotel in Isla Verde
#6 Business Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$214 - $428 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Isla Verde
#4 Casino Hotel in Isla Verde
#6 On the Beach Hotel in Isla Verde
#6 Family Hotel in Isla Verde
#6 Romantic Hotel in Isla Verde
#6 Business Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (645)
Room & Suite (275)
Pool & Beach (166)
Dining (86)
Amenities (39)
Business Center & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
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Dasiia
March 12, 2018|
AnswerShow all 3 answers
Response from Mike M |
We dropped our bags at 1, then came back and checked in around 2 pm.
1
Vote
bloomfieldcommuter
March 4, 2018|
AnswerShow all 3 answers
Response from Janet E | Reviewed this property |
When we were there in January they were starting some remodeling. Said it would last until about April 1.
0
Votes
Room Tips
"Try the happy hour, not bad"
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"High Floor -- Hilton Honors Room"
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"We were in room 201, not close to construction noise but I know some guests complained about noise - it was..."
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"Upper floors are much quieter and 7th floor is for Hilton Honors members."
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