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Embassy Suites by Hilton San Juan Hotel & Casino

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Traveler (647)
Room & Suite (282)
Pool & Beach (164)
Overview
  • Excellent42%
  • Very good34%
  • Average15%
  • Poor6%
  • Terrible3%
Travelers talk about
“outback steakhouse”(229 reviews)
“happy hour”(247 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Embassy Suites by Hilton San Juan Hotel & Casino
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton San Juan Hotel & Casino
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jul 29Jul 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,685)
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2,477 results
Traveler rating
947
876
386
179
89
Traveler type
Time of year
LanguageEnglish
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947
876
386
179
89
Show reviews that mention
All reviewsoutback steakhousehappy hourevening receptionmade to order breakfastsan juanchips and salsafree drinksliving roomclose to the airportmanagers receptiontwo blockscomplimentary breakfastshort walk to the beachrum punchcocktail hourpre cruise stayel patio
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1 - 5 of 2,477 reviews
Reviewed yesterday

Very expensive hotel. $273 per night plus resort fee which gives you access to the pool and gym. In town for two nights for business. Upon arrival I was asked if I wanted to switch the type of room so that I can gain immediate...More

Thank kuuru_11
Hotel's Favorite
Reviewed April 22, 2018

Stayed 2 nights prior to cruise. Had a wonderful visit. I was nervous since I had read some recent reviews. But 2 nights before my stay I received a text from Maribel saying they were looking forward to our visit. Great way to start. Arrived...More

Review collected in partnership with Embassy Suites Hotels
1  Thank Crusingkat
Reviewed 3 days ago via mobile

We went on a girls trip and stayed here. It was the perfect spot for us the hotel is undergoing renovations but it didn’t bother us. The rooms were large and clean. The floors were quiet and the hotel is right by the airport the...More

Thank StephanieD861
Reviewed 5 days ago

I would like start off by saying that was my second time staying there, The first time staying was with my “NOW WIFE” she was so impressed of this place and my great choice of hotel and the great time she had and now you...More

Thank billyr252
Response from Maricely d, Director of Operations at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 3 days ago

Hello bullyyr252 and WIFE, Just reading your comments I can only be thankful knowing that you and your WIFE had such a wonderful time at Embassy Suites San Juan. I hope that next time you are around I have the honor of meeting you. Hasta...More

Reviewed 1 week ago

Great service as always, the renovation was almost done, you did not noticed the noise or the crews. This is about the 10th time we celebrate our event here. Great prices and outstanding customer service.

Review collected in partnership with Embassy Suites Hotels
Thank Cocolo50
View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Meeting Rooms
Breakfast included
Wheelchair access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Casino and Gambling
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$168 - $438 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Isla Verde
#4 Spa Hotel in Isla Verde
#6 Romantic Hotel in Isla Verde
#6 On the Beach Hotel in Isla Verde
#6 Business Hotel in Isla Verde
#6 Family Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$168 - $438 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Isla Verde
#4 Spa Hotel in Isla Verde
#6 Romantic Hotel in Isla Verde
#6 On the Beach Hotel in Isla Verde
#6 Business Hotel in Isla Verde
#6 Family Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (647)
Room & Suite (282)
Pool & Beach (164)
Dining (90)
Amenities (39)
Business Center & Event Rooms (7)
Family and Play Areas (3)
Questions & Answers
Ask a question
esantiag0
July 16, 2018|
AnswerShow all 2 answers
Response from jeffpippin | Reviewed this property |
They do have seating in the lounge bar, pool area, and where the have the nightly happy hour. Pleanty of room for a small gathering. I would contact the hotel to see what their rules are on the use of those areas. Have a... More
1
Vote
iamlinia
July 4, 2018|
AnswerShow all 5 answers
Response from ronpauling | Reviewed this property |
No dance lounge but there is a hookah lounge right around the corner the atmosphere is laid back with good music
0
Votes
Cheryl C
July 2, 2018|
Answer
Response from mick9898 | Reviewed this property |
10-15 mins, Taxi or Uber.
1
Vote
Room Tips
"Ask for a room away from the very busy elevator banks."
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"Try the happy hour, not bad"
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"High Floor -- Hilton Honors Room"
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"We were in room 201, not close to construction noise but I know some guests complained about noise - it was..."
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