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    Embassy Suites by Hilton San Juan Hotel & Casino

    8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
    Hotel website
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    Best prices for your stay
    7/30/2017 7/31/2017
    Lock in the lowest price from our partners
    $209
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    Traveler (614)
    Room & Suite (247)
    Pool & Beach (164)
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    Overview
    • Excellent42%
    • Very good34%
    • Average15%
    • Poor6%
    • Terrible3%
    Travelers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Casino
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton San Juan Hotel & Casino
    Special Offer: Free Night + $100 Credit
    Hotel deals
    San Juan Marriott Resort & Stellaris Casino
    6,348 reviews
    #8 of 47 hotels in San Juan
     
    Hampton Inn & Suites San Juan
    1,719 reviews
    #2 of 13 hotels in Isla Verde
     
    Courtyard by Marriott Isla Verde Beach Resort
    2,790 reviews
    #5 of 13 hotels in Isla Verde
     
    San Juan Water & Beach Club Hotel
    1,365 reviews
    #3 of 13 hotels in Isla Verde
     
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,518)
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    1 - 5 of 2,325 reviews

    Reviewed 2 days ago

    Great value, great location. Is it brand new, spotless? No, but certainly excellently maintained and wonderfully family friendly. The interior atrium is amazing and shows the commitment that the hotel has made to overall ambiance. The ultimate critique: "Would I stay here again?" Absolutely!

    Review collected in partnership with Embassy Suites Hotels
    Thank Billy H
    Hotel's Favorite
    Reviewed April 25, 2017

    Although the picture makes the hotel look a bit a better than it actually looks the hotel was quite nice and well maintained. The hotel is right next to a major highway and the front faces a parking lot of another hotel. Once inside you...More

    3  Thank Jackie G
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded May 11, 2017

    Dear Jackie G: Thank you for your kind words, we are delighted to hear you are happy with your experience and with the assistance you received from our Team Members. I apologize for the inconvenience you had with the refrigerator in your suite, it is...More

    Reviewed 4 days ago

    This hotel have all you need at a reasonable price. Personal very accesible. With a huge breakfast and 2 hours of happy hours you save money and time and at the same time enjoy a lot before a long day meeting. Rooms are very comfortable...More

    Review collected in partnership with Embassy Suites Hotels
    Thank rcfunion
    Response from Maricely d, Director Of Operations at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 3 days ago

    Dear Rcfunion, Thank you so much for sharing your wonderful experience at the Embassy Suites San Juan. We wish you a soon return to our beautiful Island of Puerto Rico! Hasta pronto!

    Reviewed 6 days ago via mobile

    Check In began with a small hiccup. Luckily I had printed out my reservation information. When we arrived they had us in a 1 King Bedroom Suit when my reservations said 2 bed Suit. Since I have my printed copy Melvin quickly took care of...More

    Thank Maria R
    Response from Maricely d, Director Of Operations at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 3 days ago

    Dear Maria R., We appreciate your comments about your stay at Embassy Suites San Juan. I am happy to know that Melvin was able to make things right at check in with the accommodations that you were expecting. We have made notes about the towels...More

    Reviewed 1 week ago

    Even though it is all indoors when you walk in you feel a natural vibe with the treats and water and the sound effects that play. Check in was a breeze and the front desk was very friendly and inviting. We wanted some authentic food...More

    1  Thank laceyg51
    Response from Maricely d, Director Of Operations at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 3 days ago

    Dear laceyg51, Thank you for sharing the great comments about check in and staff. I am sorry that the items that you requested were not delivered after you requested this several times. We hope you visit us in the near future at Embassy Suites San...More

    San Juan Marriott Resort & Stellaris Casino
    6,348 reviews
    #8 of 47 hotels in San Juan
     
    Hampton Inn & Suites San Juan
    1,719 reviews
    #2 of 13 hotels in Isla Verde
     
    Courtyard by Marriott Isla Verde Beach Resort
    2,790 reviews
    #5 of 13 hotels in Isla Verde
     
    San Juan Water & Beach Club Hotel
    1,365 reviews
    #3 of 13 hotels in Isla Verde
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Center with Internet Access
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room Service
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Casino and Gambling
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $144 - $320 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Isla Verde
    • #4 Casino Hotel in Isla Verde
    • #6 On the Beach Hotel in Isla Verde
    • #6 Romantic Hotel in Isla Verde
    • #6 Business Hotel in Isla Verde
    • #7 Family Hotel in Isla Verde
    • Room types
    • Suites ,
    • Family Rooms ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Hotels.com, Hilton Hotels Direct, Expedia, Booking.com, Travelocity, Cheap Tickets, Hotwire, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Embassy Suites by Hilton San Juan Hotel & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Carolina >
    • Isla Verde
    • Also Known As
    • Embassy Suites San Juan Hotel Isla Verde ,
    • Embassy Suites San Juan Hotel And Casino ,
    • Embassy Suite San Juan Puerto Rico ,
    • Embassy Suites Carolina ,
    • Carolina Embassy Suites ,
    • Embassy San Juan ,
    • Embassy Suites By Hilton San Juan Hotel & Casino Puerto Rico/Isla Verde
    Add Photo Photos
    Traveler (614)
    Room & Suite (247)
    Pool & Beach (164)
    Dining (86)
    Hotel & Grounds (384)
    Bathroom (22)
    Business Center & Event Rooms (8)
    Family and Play Areas (3)
    Nearby
    Sponsored by:
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    .48 miles away
     
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    .41 miles away
     
    InterContinental San Juan
    2,643 reviews
    .33 miles away
     
    San Juan Water & Beach Club Hotel
    1,365 reviews
    .29 miles away
     
    Nearby Restaurants
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    Mist Rooftop Bar+Kitchen
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    Burger Bar
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    .11 miles away
    Nearby Attractions
    15 Knots Kiteboarding School
    126 reviews
    .42 miles away
    Carolina Beach
    272 reviews
    .70 miles away
    Oasis Casino at Embassy Suites San Juan
    115 reviews
    .03 miles away
    Bursian Surf School
    6 reviews
    .93 miles away
    Ask a question
    Questions & Answers
    goldieloc
    July 18, 2017|
    Answer Show all 4 answers
    Response from RoxyC07 | Reviewed this property |
    Hi! I have stay in this hotel few times and I never had this issue regarding bugs.
    1
    Vote
    July 4, 2017|
    Answer Show all 5 answers
    Response from Arthur H | Reviewed this property |
    They do and and have a kiddie pool.....life guards are another matter. Just watch them and have fun!
    1
    Vote
    bkprice2017
    June 23, 2017|
    Answer Show all 7 answers
    Response from Judy S | Reviewed this property |
    It is not located within walking distance of the cruise port but about 20 minutes away by taxi. It is actually near the airport.
    1
    Vote
    Room Tips
    "Stay up high, Noise from the lobby can get loud in the evenings."
    Read review
    "Higher floors have less noise from the atrium."
    Read review
    "I was close to the elevator , no problem you close your door no noise"
    Read review
    "The Higher the room the better"
    Read review
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