We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites by Hilton San Juan Hotel & Casino

Save
Share
8000 Tartak Street, Isla Verde, Carolina 00979 Puerto Rico
COVID-19 update: See the added health and safety measures this property is taking.Read more
4 people are viewing this hotel
Hotel direct offer!Price Match Guarantee
Lock in the lowest price from these sites
Booking.com$149
Agoda.com$149
Expedia.com$149
EmbassySuites.com$149
eDreams$149
Priceline$149
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (748)
360
Panoramas (13)
Room & Suite (270)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
Read more
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Embassy Suites by Hilton San Juan Hotel & Casino
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 14 hotels in Isla Verde
Location
Cleanliness
Service
Value
Embassy Suites San Juan Hotel & Casino is an all-suite hotel in the San Juan Metropolitan area. The hotel is located steps from famed urban best beach, Isla Verde beach. Our guests can relax at the hotel's free form lagoon style pool and try their luck at Oasis Casino. Our guests enjoy great value with a free breakfast included in rate.
Read more
Room & Suite (270)270
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Casino and Gambling
Water sport equipment rentals
Kids stay free
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Bar / lounge
Restaurant
Breakfast available
Kid-friendly buffet
Vending machine
Poolside bar
Evening entertainment
Children's playground
Children's television networks
Kids pool
Highchairs available
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Show more
Room features
Blackout curtains
Air purifier
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Desk
Dining area
Housekeeping
Interconnected rooms available
Safe
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
3,049Reviews137Q+A100Room tips
Traveler rating
  • 1,244
  • 1,014
  • 459
  • 211
  • 121
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Milford_PaMooseman wrote a review Sep 2020
Milford, Pennsylvania446 contributions229 helpful votes
Hotel's Favorite
My wife and I stay here every time we are on this side of the island. Because of Covid-19 the pool, casino and bar is closed. You can only walk on the beach which is two blocks away. Although we missed the reception hour and all the other amenities we still had a good time. As usual the staff was excellent and our room was clean. I can’t wait till things are normal so we can go back to enjoy ourselves!
Read more
Date of stay: September 2020Trip type: Traveled with family
Helpful
Share
Response from Maricely del Rio, Other at Embassy Suites by Hilton San Juan Hotel & Casino
Responded Sep 8, 2020
Dear Milford_PaMooseman, It is with great pleasure that we read and share such wonderful feedback from your recent stay at our Embassy Suites San Juan. We trust that sooner than later everything goes back to normal and we are able to offer our happy hour! We look forward to seeing you in the near future. All the best! Hasta pronto!
Read more
Elle Melara wrote a review Aug 2020
2 contributions
I travel to San Juan often. I usually Travel alone and I feel very safe in this hotel. This Embassy Suites is one of my favorite hotels in the area. The staff is always very nice and attentive. It’s a quick 3 minute walk to the beach, stores and restaurants. The casino is small- but being its one of the few casinos in the area I can’t complain. The breakfast is good (the oatmeal is AMAZING and I don’t even like oatmeal 😂). The pool is always clean- my only complaint is there isn’t enough chairs. They seem to have an endless supply of towels which is always a plus. Love the fact that the coffee shop stays open late. Puerto Rico is presently on a lockdown. All pools, beaches, gyms and casinos are closed. Embassy suites is doing an amazing job to make sure they are doing their part to help stop the spread of Covid. Masks are mandatory, there are people who are constantly cleaning, breakfast is no long self service (employees serve the food) and they encourage people to bring their food upstairs. Outside AND inside The elevators they have purell. They also have hand sanitizer stations around the hotel. Outside of each entrance they have a guard that takes your temperature. A big thank you to all the staff of Embassy Suites! You guys are amazing and go above and beyond. I look forward to coming back soon.
Read more
Date of stay: July 2020Trip type: Traveled solo
Helpful
Share
Response from Maricely del Rio, Other at Embassy Suites by Hilton San Juan Hotel & Casino
Responded Aug 11, 2020
Dear Luv2travel1180, So great to read such a wonderful review of your recent stay at our Embassy Suites San Juan Hotel. During these difficult times, we need to ensure that our guests have a warm a and pleasant stay. New ways of operations are being implemented as we go, trusting that soon we will go back to normal. Looking forward to welcoming you next time you visit us. until then! Hasta pronto!
Read more
JOSE Ramirez wrote a review Jul 2020
Puerto Rico5 contributions
Today 7/13/2020 we arrived at the hotel to spend a few days with the family. Since we arrived we received a very good reception. We were assigned room 505, when we got to the room and had to put our items in the area of ​​the furniture cabinet there was an aerosol deodorant (empty) that is not ours located there. I proceeded to throw it in a plastic sleeve. My concern at this time is great since we entered a room and had contact without the assurance that it was sanitized to the appropriate standards. The front desk area was immediately called where Maribel immediately informed us that she would wait for us at the Room 432 to move us in, she was very helpful. I understand that there are times that we can lose control of certain situations, but at this moment what we are going through worldwide seemed to me unacceptable that on my arrival and taking the most rigorous measures for our family and other people around it, this happened. I could enter TripAdvisor and different networks to let people know our situation, I will not do it because I want to give them the opportunity that the hotel deserves to correct with other guests and they do not have to pass the situation where they can feel that there was an exhibition, that we questions whether that (deodorant) could be from a sick person, asymptomatic or perhaps a healthy person but believe me it is worrisome. I appreciate the time it took to read this email. Without any other role. Jose Ramirez and Brenda Vazquez! This was the email that we sent the same day July 13 to Mr. Pedro Vidal and he never answered the message. It is a lack of consideration to the guest that our concerns were never answered by a supervisor. Very disappointed !
Read more
Date of stay: July 2020Trip type: Traveled with family
Helpful
Share
Response from Maricely del Rio, Other at Embassy Suites by Hilton San Juan Hotel & Casino
Responded Jul 21, 2020
Greetings jossie013, We thank you for sharing your concerns of your recent visit to our hotel. My most sincere apologies for the experience you encountered during your arrival, but most of all of the lack of response from our Team. We are taking constantly re training staff on how we must ensure that our guests are treated as expected and how to go above any opportunities that may arise. specially during these uncertain times that we are living. I wished we could have Made it Right at the time when it was necessary as I am sure this could have been handled in a very positive way. Please feel free to contact me for any other comments and or suggestions at : Maricely.delrio@hilton.com. At your service,
Read more
Sergio B wrote a review Apr 2020
Santiago, Chile24 contributions1 helpful vote
Amazing people working in the hotel... all days welcome drinks, music and a great pool to get relax Recommended for families and people that want to enjoy a good time You can enjoy the beach with full equipment (also towels)
Read more
Date of stay: February 2020
Rooms
Service
Sleep Quality
Room Tip: Higher floor have bigger rooms
See more room tips
1 Helpful vote
Helpful
Share
Roam235878 wrote a review Mar 2020
1 contribution1 helpful vote
Visited hotel March 12-15, check in was very smooth, hotel was able to upgrade rooms to a nice double suite. complementary breakfast was good as was the on site Outback Steak house. A big shout out to Michael Diaz, casino manager, met him the second night we were there, introduced Michael to my wife and friends, very personable gentleman. had a great conversation with him about the island. Over all this is a very nice and friendly hotel to stay.
Read more
Date of stay: March 2020
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Previous
PRICE RANGE
$195 - $346 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites san juan hotel isla verde, embassy suites san juan hotel and casino, embassy suite san juan puerto rico, embassy suites carolina, carolina embassy suites, embassy san juan
LOCATION
CaribbeanPuerto RicoCarolinaIsla Verde
NUMBER OF ROOMS
313
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Embassy Suites by Hilton San Juan Hotel & Casino
Which popular attractions are close to Embassy Suites by Hilton San Juan Hotel & Casino?
Nearby attractions include Oasis Casino at Embassy Suites San Juan (0.00 miles), Puente Teodoro Moscoso (0.3 miles), and Di Vino Wine & Tapas (0.3 miles).
What are some of the property amenities at Embassy Suites by Hilton San Juan Hotel & Casino?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Embassy Suites by Hilton San Juan Hotel & Casino?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton San Juan Hotel & Casino?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton San Juan Hotel & Casino?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Embassy Suites by Hilton San Juan Hotel & Casino?
Conveniently located restaurants include Entrevinos, Alambique Beach Lounge, and Zest.
Are there opportunities to exercise at Embassy Suites by Hilton San Juan Hotel & Casino?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Embassy Suites by Hilton San Juan Hotel & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton San Juan Hotel & Casino offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Embassy Suites by Hilton San Juan Hotel & Casino?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Embassy Suites by Hilton San Juan Hotel & Casino?
Many travelers enjoy visiting Fortín de San Jerónimo del Boquerón (4.4 miles), Antiguo Acueducto Rio Piedras (4.2 miles), and Henry Klumb House (2.9 miles).