Chef Luis A is an amazing cook. Very humble and kind. I definitely recommend his delicious meals😋!! My kids are very picky eaters but instead they loved his food and wanted seconds!! Go check him out!
We had a great stay at this hotel, the entire place, from lobby and room to the pool and beach were beautiful, clean and well maintained. The staff at this hotel, from check in/out, Luis at the front doors, he was friendly, attentive and had the best recommendations, he is definitely an asset to this hotel, we ate breakfast at the hotel, food was awesome!! but the wait staff, Wanda and Ida, and others are what made it excellent, they were friendly, attentive, courteous and do their job well, also had several drinks and meals at Ocean Breeze, service from Alejandra was exceptional, she always had a smile, good conversation and recommendations and does her job extremely well, Edgardo was another stand out at Ocean's, and cannot forget Jose, on the beach, setting up chairs and umbrellas, he was great!! this kind of service makes the experience at the hotel worth it, makes this a great place to stay and a good recommendation. Thank you for their services.…
Really nice resort. All the staff are very nice and the services provided are great. The pool and beach area are beautiful and enjoyable. The gym is full of plenty of gear to stay in shape and the rooms are very comfy. The surrounding area has great eats and views being so close to old sam Juan. If you are looking for a relaxing and enjoyable family trip, this is a great place to go.
Spent my husbands 50th birthday here with our 2 older teenage boys. Hotel and grounds are beautiful and spotless. Every staff member we encountered was extremely friendly and helpful and very accommodating! Late checkout was no problem. If you sign up for sonesta rewards you get a later checkout. Fee to stay later than 12 I think and they had no issue holding our luggage after we checked out since we had a later flight. Refrigerator in room was out of order when we arrived. Called front desk and a new one was brought up within 15 min! Only complaint was the price of food and drinks. Would definitely stay here again to visit this beautiful island.
My Lord! I have never been in a hotel where they treat you like family!!! From the time we arrived to the hotel and was greeted by valet to the check in and the time at the pool I was treated like a queen! Well not just myself but 4 of my girls friends as well! I am allergic to onions and I have been craving an o tipis salad. No where in the island I have been able to enjoy an octopus salad but Chef Luis Almodovar at the Ocean Breeze fix a plate for me that I I can’t even explain how delicious it was. Out of this world I was not even expecting him to serve me such delish!! Our server Michael Figueroa gave us the best service ever! Checked on us, chat with us kept our table free of clutter and was very attentive and making sure that no onions where around me!! Issac the manager came over and check on us and chat a bit! Amazing experience. I highly recommend Royal Sonesta San Juan Puerto Rico! Great time and a vacation worth of having! I would definitely stay here again!…
Amazing hospitality and great food and service at the ocean breeze Royal Sonesta PR. Come down and see Michael F. as your server! Isaac the manager greeted us and made sure we had a great food experience. Big shout out to chef Luis Almodovar He went above and beyond to make sure those in our guest party who had food allergies would have a great food experience and made it fresh and appetizing! Thank you for your amazing service!
We had a wonderful experience today at Ocean Breeze. From our waiter Michel Figueroa to making sure we were taking care and our needs were being met. To the Chef Luis Almodóvar making a special accommodation for one of the members of our group with food allergies. The team excited our expectations. Thank you for taking care of us.
This hotel is perfect for that relaxing vacation with the pool and beach right next to each other! My boyfriend and i had a blast and will definitely love to visit again soon!Hilton was an amazing room attendant! He made towel animals after every cleaning and was a delight to talk to!
Had a great experience at the Royal Sonesta. Great location - incredibly close to the airport but you don’t hear the planes at all. And short Uber rides to Old San Juan. Tour groups to the rainforest would pick up at the hotel too. So location worked for us. The property is very well maintained. Clean, comfortable and housekeeping was very attentive. The beach at Royal Sonesta was great and I loved that they had beach chairs and umbrellas readily available. The beach at Royal Sonesta had clear water and was warm. Great time at the beach. And there is a restaurant, Ocean Breeze, that is perfectly situated between the hotel pool and the beach. This is what I love about staying at a hotel - the convenience of having food/drinks delivered to the pool or to the beach. And the service was great. Special shout out to Elvin. He was all about great customer service with a smile. He was helpful, anticipated our needs and was so pleasant to chat with about Puerto Rico. I loved how he would always say “see you tomorrow” with a smile. I actually looked forward to seeing him because he was so friendly and helpful. And pool time was great too. Not crowded the week we were there and plenty of pool chairs. There was great customer service during the entire stay. One last shout out - to Samuel. While waiting for an Uber, Samuel and I struck up a conversation. I had no idea what Samuels role was but I started to ask him for his recommendations for what to see in Old San Juan. He was so polite and patient with my many questions. Turns out Samuel works in security but he still took the time to chat with me and help me out. I left thinking how kind everyone at Royal Sonesta was. I enjoyed staying at the Royal Sonesta and would definitely recommend.…
Gorgeous views! Thoroughly enjoyed our stay. Staff was professional and accommodating. Room was pleasant, clean, bright. Would definitely return! Nice, easy access to the beach. Pool was large enough to allow a good experience for both adults and kids. Good food/drink service.