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5961 Isla Verde Avenue, Isla Verde, Carolina 00979 Puerto Rico
COVID-19 update: See the added health and safety measures this property is taking.Read more
8 people are viewing this hotel
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$269
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Traveler (1861)
360
Panoramas (71)
Pool & Beach (440)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 01/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Royal Sonesta San Juan
Updated 01/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 14 hotels in Isla Verde
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
The recently renovated oceanfront Royal Sonesta San Juan is located on Isla Verde beach and is a great setting for both business and pleasure. With the best sparkling beach of the area, warm tropical weather, seven restaurants and bars, a full-service spa and fitness center, natural beauty, fun, and adventure, plus sizzling nightlife and great shopping nearby, your stay will surely be a memorable one. San Juan International airport is just three miles away. Conducting business is a breeze and it's easy to balance with pleasure. During the day, your group can enjoy our flexible meeting spaces and executive breakout rooms. Our team of experts will orchestrate the finer points, while you sit back in pampered elegance. Old San Juan and the main financial and business districts are just 15 minutes away. Nature lovers will not want to miss El Yunque Rain Forest, The Rio Camuy Caves or the Bioluminescent Bay. Do more than just visit an exotic place - immerse yourself in it. Stay at Royal Sonesta San Juan and allow us to pamper you with our warm hospitality.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Patio
Children's playground
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Yoga classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Great View
Languages Spoken
English, Spanish
3380Reviews225Q+A100Room tips
Traveler rating
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Popular mentions
Gwen V wrote a review Yesterday
Philadelphia, Pennsylvania66 contributions58 helpful votes
This was such a great stay at the Royal Sonesta in beautiful Puerto Rico! I had an ocean view king which I highly recommend for a clean, spacious, room w/ a peaceful view of the ocean and the grounds- I could have stayed in my room the entire time & would have been pleased! The balconies are step out so everyone will see the pools gardens & ocean on the north side. You are only about a 10 min drive from the airport but you aren’t bothered by the sounds at all. It’s located on a street with shopping a few steps always & the usual fast food chains for families. I ate at the beach bar which was lovely & at the buffet for breakfast which had the usual fresh offerings. Ruth Cris is on site for an expensive night out. The staff are so friendly & efficient. I have nothing negative at all to say (the pillows need to be replaced though!) & will absolutely stay here again. I really appreciated the strict adherence to COVID protocols & the man that set up the beach chairs was fantastic!! Again, great, great stay.
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Date of stay: October 2021Trip type: Traveled solo
Room Tip: Ocean view on a high floor
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khun172 wrote a review Aug 2021
Brockton, Massachusetts14 contributions2 helpful votes
Hotel's Favorite
We had a great stay at this hotel, the entire place, from lobby and room to the pool and beach were beautiful, clean and well maintained. The staff at this hotel, from check in/out, Luis at the front doors, he was friendly, attentive and had the best recommendations, he is definitely an asset to this hotel, we ate breakfast at the hotel, food was awesome!! but the wait staff, Wanda and Ida, and others are what made it excellent, they were friendly, attentive, courteous and do their job well, also had several drinks and meals at Ocean Breeze, service from Alejandra was exceptional, she always had a smile, good conversation and recommendations and does her job extremely well, Edgardo was another stand out at Ocean's, and cannot forget Jose, on the beach, setting up chairs and umbrellas, he was great!! this kind of service makes the experience at the hotel worth it, makes this a great place to stay and a good recommendation. Thank you for their services.
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Date of stay: August 2021
1 Helpful vote
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Response from Jennifer Williams, Owner at Royal Sonesta San Juan
Responded Sep 3, 2021
Thank you for your feedback khun172. We are very happy that you enjoyed your stay with us. Hope to have you back in a near future. Regards, Royal Sonesta San Juan
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Jon P wrote a review Oct 14
Waterford, Connecticut2 contributions
This review is a little delayed however is something I felt I had to write. My girlfriend and I were looking for a vacation after getting vaccinated for COVID in April, 2020. We wanted an island but did not have passports. So San Juan it was. I read reviews for everything and this was no exception. After reading hundreds of reviews and looking at virtually every 4 or 5 star hotel in San Juan we decided on the Royal Sonesta San Juan. And we are so glad we did. Let's start with the convenience of location. We landed and were able to get through COVID screening quickly. Within minutes we were in a taxi headed to our first vacation together. Fifteen minutes later we were in the hotel lobby. While the line for check-in was long it went fast. And then we met Nestor. Reading reviews of the hotel I knew of Nestor. And all the positive comments were true. He is a true gentleman and checked us in with no issue. He then took the time to tell us about the hotel and then set up virtually every dinner we were to have in San Juan. Over the next several days he changed reservations, set up excursions, and answered all of our questions. Without a doubt one of the best hospitality employees we have ever dealt with. Our room was in the club level and although there were not afternoon cocktail parties there was a voucher for breakfast and hors devours and drinks in the lobby bar. The room was perfect overlooking the pool with a small balcony. For the amount of time we spent in the room it was just right. Although housekeeping was not available due to COVID getting extra towels or anything else we needed was not problem. Breakfast was awesome and our server Eda was as special as Nestor. She was always waiting for us and by the end of 5 days was as much a friend as a server. Our mimosa glass was never empty with Eda. All of the staff was equally awesome but sometimes there are star performers. Eda was one. Our pool experience was also awesome. COVID had changed things and drinks were not allowed on the pool patio, but the pool bar was a short walk and Pedro became our best friend. Again everyone was friendly and helpful but certain personalities stand out. The award for most helpful in the pool area was Jose M. He was always busy doing something but always had the time to help us out. Grab a cabana if you can. Very relaxing and like you are in your own world. Jose set us up each day. We enjoyed every part of our trip to the Royal Sonesta San Juan. And we will be returning in January for part 2. We really enjoyed our stay there and believe anyone who goes there will feel the same. Jon P.
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Date of stay: April 2021
Rooms
Service
Sleep Quality
Room Tip: Club rooms are more private but there are only 2 floors so views are limited.
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Tatia F wrote a review Oct 11
1 contribution1 helpful vote
The Royal Sonesta wasn’t our first choice but it was available. Now it will be our only choice. It was an incredible weekend. The staff made it beautiful. They are patient, professional, accommodating and friendly. The grounds are beautiful. The view awesome and the bed well let’s say I had the best sleep! Thank you!
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Date of stay: October 2021Trip type: Traveled solo
1 Helpful vote
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Almida R wrote a review Oct 11
2 contributions
Excelente hotel and location 🇵🇷 A beautiful 🏖 beach and great pool for kids and family.. Staff are very nice and helpful, and Mrs Karoline Montoya was very polite in taking the time 2 help and orientate us. Our 3 grandkids had a blast 🏄🏄‍♂️🏄‍♀️ my wife and I enjoy local sightseeing and we love this hotel ☀️CARABALLO family is looking forward for our next short vacation♥️🙏🏼Nos vemos pronto🏖
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Date of stay: October 2021Trip type: Traveled with family
Room Tip: All good for me! 😎
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PRICE RANGE
$214 - $483 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental san juan hotel isla verde, intercontinental san juan resort and casino
FORMERLY KNOWN AS
InterContinental San Juan
LOCATION
CaribbeanPuerto RicoCarolinaIsla Verde
NUMBER OF ROOMS
398
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Frequently Asked Questions about Royal Sonesta San Juan
Which popular attractions are close to Royal Sonesta San Juan?
Nearby attractions include Oasis Casino at Embassy Suites San Juan (0.3 miles), Club Brava (0.1 miles), and Chabad Jewish Center of Puerto Rico (0.3 miles).
What are some of the property amenities at Royal Sonesta San Juan?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Royal Sonesta San Juan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Sonesta San Juan?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Royal Sonesta San Juan?
Yes, parking is available to guests.
What are some restaurants close to Royal Sonesta San Juan?
Conveniently located restaurants include Entrevinos, Hijole - Cocina Mexicana (Isla Verde), and Alambique Beach Lounge.
Are there opportunities to exercise at Royal Sonesta San Juan?
Yes, guests have access to a pool, a fitness center, and yoga classes during their stay.
Are any cleaning services offered at Royal Sonesta San Juan?
Yes, dry cleaning and laundry service are offered to guests.
Does Royal Sonesta San Juan offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Royal Sonesta San Juan?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Royal Sonesta San Juan?
Many travelers enjoy visiting Fortín de San Jerónimo del Boquerón (4.4 miles), Antiguo Acueducto Rio Piedras (4.5 miles), and Henry Klumb House (3.2 miles).