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InterContinental San Juan

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InterContinental San Juan
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1,940 Reviews from our TripAdvisor Community

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Showing 1,846: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Wanted to share that we had a great time at Intercontinental. The kids loved it and had a blast. The staff at the Akua Bar was just wonderful. They had smiles and helped us all the time. They always made special drinks for the kids and us adults. Can't say enough about these 3 guys Pedro, Javier and Jaders simple... More 

Helpful?
Thank simpadianjenn
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stay at the Intercontinental Hotel San Juan Puerto Rico is been wonderful! Service is excelente!😆 our 7yr Celebration started out with a first class flight upgrade to get here and the wonderful staff here surprised us with a Magnificent Ocean view room. Although, our stay is very short what a wonderful way to start 7yrs of Blessed Union with my... More 

Helpful?
Thank Elaine L
Maryland
1 review
4 of 5 stars Reviewed 4 days ago NEW

Near a Main Street with great restaurants, shops within walking area, go out the back door you are on the beach. You can even catch a cab or the city bus and go to Old San Juan. I still would like to know why you can't pay cash for your food.

Review collected in partnership with this hotel

Helpful?
Thank 655samantha
Mount Vernon, New York
Level Contributor
7 reviews
5 of 5 stars Reviewed 5 days ago NEW

We had a wonderful experience at InterContinental San Juan. The hotel was beautiful with a breathtaking view of the ocean. The entire staff, especially Luis Albizu in the lobby and Cathia at the front desk, were incredibly friendly, helpful, professional, and informative. The food was excellent (though a little expensive). Amazing, amazing, amazing! We highly recommended this resort and are... More 

Helpful?
Thank kwilliamsosullivan
San Francisco, California
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This was a great place to relax with kids and families. The staff is very warm and welcoming, and the other guests were also very friendly. If you like quiet time you have to get up early to enjoy the beach and pool when the kids are still sleeping or eating breakfast. The afternoons are boisterous and fun with happy... More 

Review collected in partnership with this hotel

Helpful?
Thank Alaska_visitor_2013
New York City, New York
1 review
3 of 5 stars Reviewed 5 days ago NEW

No nightly entertainment on-premises and the pool bar closes early, but pool was accessible. Not much for kids to do. Hotel right on the beach, convenient. Beach and hotel grounds were clean. Staff was friendly and helpful.

Review collected in partnership with this hotel

Helpful?
Thank Soecial K
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Swell so far we booked for a last minute Vaca to break the work stress back home. It's a success. We're traveling with a baby and a teen that enjoys nothing! So far we've all had a good time. Nice pool and its smack on the beach so no hassle getting to and from room water. The in resort restaurant... More 

Helpful?
Thank Midlifewingman
Greenwich, CT
1 review
5 of 5 stars Reviewed 5 days ago NEW

Let me start by saying, this was the best vacation ever! Thanks to the amazing staff at the Intercontinental, we had the best time in Puerto Rico. The hotel is just beautiful! I remember when this hotel was “The Palace” and then “The Sands”. It may not be new, but it beautifully renovated and offers so much for your money.... More 

Review collected in partnership with this hotel

Helpful?
Thank acap528
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Came with a group of girls the week of Aug 20,2016 and had the most amazing trip. Everyone is extremely nice especially Luis/Roberto the doorman he made sure we enjoyed every moment. Myrna at the tours desk was also so helpful for us. The best are extremely comfortable! Food/Drinks delicious. Only compliment was that the hot tub was broken our... More 

Helpful?
Thank Megan M
Saint Charles, Missouri
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Booked a last minute trip to Puerto Rico. We stayed at the Intercontinental in Carolina and the hotel was amazing. The people there were outstanding, my friend and I were treated very well from the time we walked into the InterContinental. I want to shout out the staff at the La Bodega (Coffee Shop) for taking great care of me... More 

Helpful?
Thank Dana P
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The beachfront InterContinental San Juan is located on Isla Verde and is a great setting for both business and pleasure. With the best sparkling beach of the area, perfect weather, amazing restaurants, natural beauty, fun and adventure, sizzling nightlife and great shopping your stay will sure be a memorable one. San Juan International airport is just three miles away. Conducting business is a breeze and it's easy to balance with pleasure. During the day, your group can enjoy our flexible meeting spaces and executive breakout rooms. Our team of experts will orchestrate the finer points, while you sit back in pampered elegance. Old San Juan and the main financial and business districts are just 15 minutes away. Nature lovers will not want to miss El Yunque Rain Forest, The Rio Camuy Caves or the Bioluminescent Bay. Free children (under 16 years old) and free Wi-Fi are just a few of the perks. Do more than just visit an exotic place - immerse yourself in it. Stay at InterContinental San Juan and allow us to pamper you with our warm hospitality. ... more   less 

Additional Information about InterContinental San Juan

Address: 5961 Isla Verde Avenue, Isla Verde, Carolina 00979-5720, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $193 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental San Juan 4*
Number of rooms: 398
Reservation Options:
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Also Known As:
Intercontinental San Juan Hotel Isla Verde
Intercontinental San Juan Resort And Casino
InterContinental San Juan Puerto Rico/Isla Verde
Hotel Style:
#1 Spa Hotel in Isla Verde
#2 Luxury Hotel in Isla Verde
#3 Family Hotel in Isla Verde
#3 On the Beach Hotel in Isla Verde
#4 Romantic Hotel in Isla Verde
#5 Business Hotel in Isla Verde
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