We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 13 hotels in Isla Verde

InterContinental San Juan

2,756 reviews
Save
Traveler (1301)
Room & Suite (428)
Pool & Beach (325)
Overview
  • Excellent54%
  • Very good29%
  • Average10%
  • Poor4%
  • Terrible3%
Travelers talk about
“nestor colon”(42 reviews)
“san juan”(329 reviews)
“pool area”(195 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from InterContinental San Juan
Special Offer: Save on Hotel Packages!
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from $313.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Isla Verde hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "0ab200b474424d3bb4063f5ce89421ef", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":150446,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[38380331],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":1,"year":2018},"checkout":{"day":29,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":313,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"0ab200b474424d3bb4063f5ce89421ef","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":439,"lowestMetaPrice":313,"additionalPartner":false,"highestMetaPriceDisplay":439,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":439,"lowestMetaPrice":313,"highestMetaPriceDisplay":439,"hotelName":"InterContinental San Juan","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjBhYjIwMGI0NzQ0MjRkM2JiNDA2M2Y1Y2U4OTQyMWVmIiwiQUlLIjoiNTZjMzM3OTkwNWJlNGVkYWFmZThkOWEyN2EyMjllN2YifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "01/28/2018", "checkOut": "01/29/2018", "lowestPrice": "$313", "hasDates": true, "hacComplete": false, "contentIdMappings": {"38380331":"GetARoom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,756)Write a Review
Filter reviews
2,618 results
Traveler rating
1,359
781
267
121
90
Traveler type
Time of year
LanguageEnglish
More languages
1,359
781
267
121
90
Show reviews that mention
All reviewsnestor colonsan juanpool arearuth chrisswim up barocean viewclub roomfood and drinksan umbrellagreat poolclose to the airportbeach accessbeautiful propertythe entire staffmi casitafamily vacationlocal restaurants
FilterEnglish
Updating list...
1 - 5 of 2,618 reviews
Reviewed 3 days ago

We stayed here six nights last week. It is a beautiful hotel with excellent service. Our kid lost his flip flops at the pool area and the nice pool servant (Daliana) and security man (Alex) did their best and found them. Many thanks!More

1  Thank Leif K
Response from InterContinental_SJU, Front Office Manager at InterContinental San JuanResponded 2 days ago

Thank you for you review about your recent stay with us. We are glad to know that you enjoyed your time at our property and that our staff were able to promptly assist you trying to find your flip flops. We love hearing from happy...More

Hotel's Favorite
Reviewed 4 weeks ago via mobile

I am here prior to our cruise, and I must say I’m pleasantly surprised. I didn’t know what to expect after hearing how badly this area was hit by the hurricane. Our first hotel canceled and I booked the Intercontinental only a couple of weeks...More

6  Thank kitkat0804
Response from InterContinental_SJU, Public Relations Manager at InterContinental San JuanResponded 3 weeks ago

Thank you for taking the time to review our hotel! It is great to hear that you had a first class stay with us. We hope you will come back and visit us soon!

Reviewed 6 days ago via mobile

Having stayed here before hurricane Maria I have a pretty good reference point as to how the hotel currently operates. Don't get me wrong the staff are working hard and very helpful but it's going to take a bit more time before they climb back...More

3  Thank MDKCS5
Response from InterContinental_SJU, Public Relations Manager at InterContinental San JuanResponded 3 days ago

Thank you for choosing the InterContinental San Juan for your recent stay in Puerto Rico. We regret to hear that you experienced some challenges at our property and we would like to apologize for any inconvenience caused. Please rest assured that this is not something...More

Reviewed 6 days ago

My trip was for business working as a contractor for FEMA, inspecting damaged houses from hurricane Maria. I applaud this hotel. I arrived shortly after the hurricane. This place opened up to dozens of workers from the Army Corp of engineers, FEMA, all kinds of...More

1  Thank borkgloria
Response from InterContinental_SJU, Public Relations Manager at InterContinental San JuanResponded 3 days ago

Thank you for coming to our beautiful Island to support the recovery efforts after hurricane María, and for taking the time to write such a moving review. We are thrilled to hear that you felt home with us and that our staff made you feel...More

Reviewed 6 days ago via mobile

We stayed there over New Years for their party. My friends and I were in the lobby partying until 3am. Great ambiance and music, the breakfast next day helped with the hangover. The manager Carlos took care of us, he talked very fast but gave...More

Thank ijulietc
Response from InterContinental_SJU, Public Relations Manager at InterContinental San JuanResponded 3 days ago

Thank you for celebrating New Year's Eve with us! We are glad to see that you had a great time and that your stay was to your entire satisfaction. We love hearing from happy guests like you and we look forward to your return.

View more reviews
PreviousNext
123456524
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Center with Gym / Workout Room
Beachfront
Free High Speed Internet ( WiFi )
Spa
Pool
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Hot Tub
Spa
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$225 - $519 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Isla Verde
#2 Spa Hotel in Isla Verde
#2 Family Hotel in Isla Verde
#4 Romantic Hotel in Isla Verde
#4 On the Beach Hotel in Isla Verde
#4 Luxury Hotel in Isla Verde
#5 Business Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$225 - $519 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Isla Verde
#2 Spa Hotel in Isla Verde
#2 Family Hotel in Isla Verde
#4 Romantic Hotel in Isla Verde
#4 On the Beach Hotel in Isla Verde
#4 Luxury Hotel in Isla Verde
#5 Business Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (1301)
Room & Suite (428)
Pool & Beach (325)
Dining (101)
Hotel & Grounds (844)
Bathroom (20)
Business Center & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
Ask a question
bball30
January 15, 2018|
AnswerShow all 9 answers
Response from Contractor999 | Reviewed this property |
Only in the club rooms. It is a continental breakfast that is very good. The hotel does not yet have room service restored due to the hurricane. The buffet downstairs is very expensive and only fair in quality. Hope this... More
0
Votes
Kristie7kids
December 28, 2017|
Answer
Response from ArkansasMinister | Reviewed this property |
Not sure...this is a resort in a minimum way. Don’t be expecting shows, several restaurants and special activities. It’s all very limited.
1
Vote
Kristie7kids
December 27, 2017|
AnswerShow all 6 answers
Response from Contractor999 | Reviewed this property |
Yes, normally on weekends. With the hurricane, they had stopped but I believe that they have restarted the passes.
1
Vote
Room Tips
"The ocean view room is preferable"
Read review
"The room we got has a spectacular view to the ocean and the pool and Jacuzzi."
Read review
"definitely worth paying extra to face the ocean"
Read review
"Take Beach View"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite