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InterContinental San Juan

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InterContinental San Juan
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2,014 Reviews from our TripAdvisor Community

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Showing 1,916: English reviews
Meriden, Connecticut
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Best vacation yet! Definitely had a better vibe then El San Juan resort and casino.(which they are redoing). The two for one mojitos were great! Food was good, kinda pricey? But you're on vacation right? Can't wait to go back next year!

Review collected in partnership with this hotel

Helpful?
Thank mercadov8
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

It was just one night but we had a blast. Everyone have a smile, pool is amazing, food at AquaBar(Wilmarie you are the best) fish tacos and Phillie Cheesesteak HEAVEN. Luis at Tratorria Italiana very attentive with Everthing, the food was beyond amazing. Everything was Amazing!

Helpful?
Thank Frances C
Chicago, Illinois
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel is beautiful with great amenities: pool, hot tub, fitness center, beach, food and entertainment. The staff were more than happy to help with everything from luggage to restaurant suggestions to bus information. My room was clean, spacious, and lovely.

Review collected in partnership with this hotel

Helpful?
Thank lyndasK6806OD
Brooklyn, New York
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

I had a wonderful time at the Intercontinental. The food and drinks were delicious. I checked into a room was facing the street. The hotel is convenient located to near by shopping. You can also use public transit or jump into a cab. The pool and beach front property is what makes the hotel.

Helpful?
Thank lindtlady
East Orange, New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW

Very nice hotel, the staff is very nice, caring and helpful. We were 7 celebrating Martha's Birthday . We wanted to go somewhere. We went to san Juan. We had a great time. At the hotel we were treated like Queens!!!

Review collected in partnership with this hotel

Helpful?
Thank florenceb239
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We travelled to San Juan for a conference/family trip from Sept 20 to 25. The Intercontinental on Isla Verde was great. One of our daughters is 3 months, the other is 2 years old. After only asking once the housekeeping staff did a great job of having the room cleaned before noon so our 2 year old could have her... More 

Helpful?
Thank michaelhP9997IF
Jersey City, New Jersey
Level Contributor
1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

To start, we arrived tired and exhausted from a 8 hr. delayed flight via United Airlines we pulled up to the front of the hotel to do our check in and were advised that if we parked in front of the hotel, there was a possibility that we would get a ticket. Mind you the parking in the area is... More 

Helpful?
Thank youwantoknow
Sioux Falls, South Dakota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The employees here are top notch. All we encountered were genuinely friendly and helpful. The management is to be commended for such a wonderful staff. Location is superb. Beautiful grounds. The Ruth Chris steakhouse on the premises is excellent. The other food venues as well we're good. The gentleman who made the delicious omelette each morning was a delight!!!

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1 Thank S7480VItims
Kansas City, Missouri
1 review
5 of 5 stars Reviewed 4 days ago NEW

I had a fabulous time. Everyone was very nice but, in particular, a bellman, William Cruz, was outstanding....very strong interpersonal skills. Also, the guys at the coffee shop were fabulous as well as the daytime concierge on Friday.

Review collected in partnership with this hotel

Helpful?
Thank jstuartmunro
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Once again our "friends" at the Intercontinental went out of their way to make our getaway mission a success!! Everyone from the front door to the beach where extremely customer oriented!! We would like to "Thank" Josh, William, Carmen, Eugene,Emmie, Jose, Joseph and of course Nestor! See you in February!!

Helpful?
Thank jilll770
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The beachfront InterContinental San Juan is located on Isla Verde and is a great setting for both business and pleasure. With the best sparkling beach of the area, perfect weather, amazing restaurants, natural beauty, fun and adventure, sizzling nightlife and great shopping your stay will sure be a memorable one. San Juan International airport is just three miles away. Conducting business is a breeze and it's easy to balance with pleasure. During the day, your group can enjoy our flexible meeting spaces and executive breakout rooms. Our team of experts will orchestrate the finer points, while you sit back in pampered elegance. Old San Juan and the main financial and business districts are just 15 minutes away. Nature lovers will not want to miss El Yunque Rain Forest, The Rio Camuy Caves or the Bioluminescent Bay. Free children (under 16 years old) and free Wi-Fi are just a few of the perks. Do more than just visit an exotic place - immerse yourself in it. Stay at InterContinental San Juan and allow us to pamper you with our warm hospitality. ... more   less 

Additional Information about InterContinental San Juan

Address: 5961 Isla Verde Avenue, Isla Verde, Carolina 00979-5720, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $210 - $490 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental San Juan 4*
Number of rooms: 398
Reservation Options:
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Also Known As:
Intercontinental San Juan Resort And Casino
Intercontinental San Juan Hotel Isla Verde
InterContinental San Juan Puerto Rico/Isla Verde
Hotel Style:
#1 Spa Hotel in Isla Verde
#2 Luxury Hotel in Isla Verde
#3 On the Beach Hotel in Isla Verde
#3 Family Hotel in Isla Verde
#4 Romantic Hotel in Isla Verde
#5 Business Hotel in Isla Verde
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