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InterContinental San Juan

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Traveler (1396)
Room & Suite (480)
Pool & Beach (371)
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Overview
  • Excellent55%
  • Very good29%
  • Average9%
  • Poor4%
  • Terrible3%
Travelers talk about
“nestor colon”(46 reviews)
“san juan”(341 reviews)
“pool area”(197 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from InterContinental San Juan
Special Offer: Book Direct and Save
Hotel deals
Offers from InterContinental San Juan
Special Offer: Book Direct and Save
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Rooms
Jun 10Jun 11
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,893)
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2,735 results
Traveler rating
1,449
799
269
126
92
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Time of year
LanguageEnglish
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1,449
799
269
126
92
Show reviews that mention
All reviewsnestor colonsan juanpool arearuth chrisswim up barmini barocean viewclub roomfood and drinksan umbrellagreat poolclose to the airportbeautiful propertybeach accessthe entire staffmi casitalocal restaurants
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1 - 5 of 2,735 reviews
Reviewed 2 days ago

This has nothing to do with hurricane Maria, a truly terrible event for the island. The intercontinental grounds look fine and quite recovered. Inside is looking good as well with only a few portable dehumidifiers blowing in the hallway. This is about the service, or...More

1  Thank familyman42
Hotel's Favorite
Reviewed 4 weeks ago via mobile

We arrived shortly afternoon in San Juan and were shuttled to the hotel via Elegant Steering van, where Edward filled us in on island conditions of pier outage, which is way better than reported in the states. Edward also gave us tips on local eateries,...More

3  Thank Marjorie S
Response from InterContinental_SJU, Public Relations Manager at InterContinental San JuanResponded 3 weeks ago

Thank you very much for taking the time to write a detailed review about our hotel. We are glad that you enjoyed our facilities, but most importantly, our service levels. Thank also you for recognizing Ida and Milton, we are very fortunate to have them...More

Reviewed 3 days ago via mobile

Still recovering. Phones inop, sauna inop, a/c works...ok TV works but only fake news channels, food is beaucoup expensive, Mojitos were from a plastic bottle, not worth the calories let alone the deniero. The cabernet sauvignon in the bar definitely bites back. I'd go to...More

1  Thank JT_Skyguy
Reviewed 4 days ago via mobile

Great time at this Hotel... super clean establishment and very friendly and kind staff. From the waiters Jesus and Ruben at the beach to the young lady Daliana setting us up with the beach umbrellas and chairs. They made it a team effort to make...More

1  Thank ccepeda12
Reviewed 5 days ago

I can't wait go back here! The InterContinental San Juan was a great resort! The furniture and fixtures were a little outdated, but the staff was very accommodating and went out of the way to make our stay special. The private access to the beach...More

Thank Tia J
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Center with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Spa
Pool
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Center with Gym / Workout Room
Hot Tub
Spa
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$216 - $480 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Isla Verde
#2 Spa Hotel in Isla Verde
#2 Luxury Hotel in Isla Verde
#2 Family Hotel in Isla Verde
#4 Romantic Hotel in Isla Verde
#5 Business Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$216 - $480 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Isla Verde
#2 Spa Hotel in Isla Verde
#2 Luxury Hotel in Isla Verde
#2 Family Hotel in Isla Verde
#4 Romantic Hotel in Isla Verde
#5 Business Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (1396)
Room & Suite (480)
Pool & Beach (371)
Dining (101)
Amenities (56)
Business Center & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
Ask a question
suzmls
May 1, 2018|
AnswerShow all 2 answers
Response from BonucosTrips | Reviewed this property |
Yes, they have it,but I think there are special events and the price varies. I got mine for $ 15 each.
1
Vote
DBTBJDB
April 28, 2018|
AnswerShow all 7 answers
Response from Catherine111CT | Reviewed this property |
We were just there last week and the hotel no longer charges for umbrellas. We did tip the person that installed it for us tho. We charge everything to our room and there’s no problem doing so for any charges you have... More
2
Votes
Richard M
April 18, 2018|
AnswerShow all 5 answers
Response from Catherine111CT | Reviewed this property |
Areas around the airport and the Inteecontinenal all had power. I was there a week and came home last Thursday.
0
Votes
Room Tips
"Get the ocean view!"
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"join the Ambassador club"
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"You can have a city view or ocean view"
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"Beach views overlook the pool and beach, the other rooms have a view of planes and mountains. It is close to..."
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