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InterContinental San Juan

InterContinental$159*
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Certificate of Excellence
GreenLeadersSilver level
06/11/2017 06/12/2017
1 room 2 adults 0 children
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InterContinental San Juan
InterContinental San Juan
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2,585 Reviews from our TripAdvisor Community

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Showing 2,459: English reviews
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New York City, New York
Reviewed yesterday NEW

We used InterContinental San Juan as our host hotel for our destination wedding this past week and agreed that we made a great choice! The hotel is in a great location, the pool and beach are clean, and the drinks are just right! We also really enjoyed the food from both the outdoor bar/grill and room service. Joel was a...

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Helpful?
Thank Nicole W
Lemoore, California
HOTEL’S FAVORITE REVIEW
Reviewed March 17, 2017

Stayed here for a week to recover from a personal loss. Hotel was very accommodating, staff was second to none during my visit, from the reception, restaurants, and bars. Room very good but a little updating may help in the bathroom. Had ordered a ocean view and was glad I did because of the early protesters from a hotel down...

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Helpful?
1Thank LDOEMO
About Hotel's Favorite Review
InterContinental_SJU, Front Office Manager at InterContinental San Juan, responded to this review

Thank you for your valuable feedback and we look forward to welcoming you back during your next visit to Puerto Rico.

Boston, Massachusetts
Reviewed yesterday NEWvia mobile

My mother and I stayed at the InterContinental for six days and had a wonderful stay. The hotel is breathtaking, as it is right on the beach, and has a spectacular pool. The staff are wonderful, especially Ray, Omar and Josh!! These men were so friendly and helpful during our stay. We can't wait to come back!!

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Helpful?
Thank ranneya
New York City, New York
Reviewed yesterday NEW

We stayed at this hotel May 2017. We were there taking a cruise and stayed one night before the cruise and two additional nights after the cruise. Our rooms were Rm. 818 our first stay and Rm. 1120 our second stay, both ocean front rooms. Below are the pros and cons. My apologies for no photos, our camera malfunctioned and...

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Helpful?
Thank S G
Boston, Massachusetts
Reviewed 3 days ago NEW

I went to San Juan for a weekend getaway by myself. As a single young woman I was nervous about what to expect. When I arrived I was greeted by the doorman who held the door open for me and every other guest. I asked for ocean view but I was upgraded to the Club Rooms. Which offer Fabulous rooms...

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Helpful?
Thank Dorcas B
InterContinental_SJU, Front Office Manager at InterContinental San Juan, responded to this review

Thank you for you review about your recent stay with us. We are glad to know that you enjoyed your time at our property. We love hearing from happy guests like you and we look forward to welcoming you back soon!

Reviewed 3 days ago NEW

I have been utilizing this property for both business and pleasure for the past 10 years. The staff is amazing from check in to check out and everything in between. The property is beautiful. U recome3nd for families and business travelers alike.

Review collected in partnership with this hotel
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Helpful?
Thank peted900
InterContinental_SJU, Front Office Manager at InterContinental San Juan, responded to this review

We value all of our guests; however we hold a special place for our loyal guests such as yourself. We greatly appreciate your taking time to post a review, and we look forward to welcoming you back soon.

Cleveland, Ohio
Reviewed 4 days ago NEWvia mobile

Arrived San Juan had a great experience with local taxi service from the airport to Hotel. Upon arrival greeted with a smile handled my bags directed me to the registration desk. I was checked in by a very professional, well trained, pleasant young lady.. Check in was a snap.. The property and rooms are clean well taken care of.. Housekeeping...

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Helpful?
Thank ckokkeler
Reviewed 5 days ago NEWvia mobile

This place it's amazing, the staff it's very friendly and very clean, it's a place to go and enjoy a awesome family vacation, it's close to a lot of water activity and other local restaurants, the spa it's amazing with wonderful girls

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Helpful?
Thank Jessica R
Wilmington, Delaware
Reviewed 5 days ago NEWvia mobile

Awesome Resort. Rooms were clean. Ocean view was breathtaking. Staff was nice and accommodating. Food on site a little pricey but delicious. But there were several local authentic Puerto Rican restaurants within walking distance. Definitely will be going back.

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Helpful?
Thank MCB8307
Windsor, Canada
Reviewed 5 days ago NEW

Hotel was awesome! All the staff was very friendly and attentive. The ambassador lounge was fantastic, from the breakfast to the snacks to the appetizers at night, couldn't ask for more. Beach was extremely clean and so was the pool area. Only downside is drinks are a little pricey by you are on an island vacation

Review collected in partnership with this hotel
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Helpful?
1Thank Matthew L
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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The beachfront InterContinental San Juan is located on Isla Verde and is a great setting for both business and pleasure. With the best sparkling beach of the area, perfect weather, amazing restaurants, natural beauty, fun and adventure, sizzling nightlife and great shopping your stay will sure be a memorable one. San Juan International airport is just three miles away. Conducting business is a breeze and it's easy to balance with pleasure. During the day, your group can enjoy our flexible meeting spaces and executive breakout rooms. Our team of experts will orchestrate the finer points, while you sit back in pampered elegance. Old San Juan and the main financial and business districts are just 15 minutes away. Nature lovers will not want to miss El Yunque Rain Forest, The Rio Camuy Caves or the Bioluminescent Bay. Free children (under 16 years old) and free Wi-Fi are just a few of the perks. Do more than just visit an exotic place - immerse yourself in it. Stay at InterContinental San Juan and allow us to pamper you with our warm hospitality. ... more   less 

Additional Information about InterContinental San Juan

Address: 5961 Isla Verde Avenue, Isla Verde, Carolina 00979-5720, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $178 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental San Juan 4*
Number of rooms: 398
Reservation Options:
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Also Known As:
Intercontinental San Juan Resort And Casino
Intercontinental San Juan Hotel Isla Verde
InterContinental San Juan Puerto Rico/Isla Verde
Hotel Style:
#1 Spa Hotel in Isla Verde
#2 Luxury Hotel in Isla Verde
#3 On the Beach Hotel in Isla Verde
#3 Family Hotel in Isla Verde
#4 Romantic Hotel in Isla Verde
#5 Business Hotel in Isla Verde
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Questions & Answers

Here's what travelers have asked, with answers from InterContinental San Juan staff and other travelers.
131 questions
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Questions? Get answers from InterContinental San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rm. 818 is great”
SG679, yesterday | Read review
“Ocean view or Club Rooms are worth it”
dorcasb59, 3 days ago | Read review
“The Club Level is worth the extra price of $50.00 AND I liked my first floor room to go straight out to the grounds.”
travelmandfw, 1 week ago | Read review
“i had a great ocean view but the room was dirty and run down”
D395IZjimm, 1 week ago | Read review
“Definitely book an ocean view”
LaurieL897, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
InterContinental
$159* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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