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InterContinental San Juan

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Traveler (1360)
Room & Suite (480)
Pool & Beach (371)
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Overview
  • Excellent55%
  • Very good29%
  • Average9%
  • Poor4%
  • Terrible3%
Travelers talk about
“nestor colon”(46 reviews)
“san juan”(341 reviews)
“pool area”(197 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Offers from InterContinental San Juan
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Rooms
May 10May 11
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,861)
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2,706 results
Traveler rating
1,428
794
268
124
92
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LanguageEnglish
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1,428
794
268
124
92
Show reviews that mention
All reviewsnestor colonsan juanpool arearuth chrisswim up barmini barocean viewclub roomfood and drinksan umbrellagreat poolclose to the airportbeautiful propertybeach accessthe entire staffmi casitalocal restaurants
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1 - 5 of 2,706 reviews
Reviewed yesterday

I love the hotel and also all staff very nice excellent latte at the snack bar. Everyone very nice and friendly. Loved to speak with Tomasa Rodriguez at night when we would sit outside by the fireplace. Lovely lady very helpful always working. My only...More

Thank Tere210
Hotel's Favorite
Reviewed December 28, 2017 via mobile

My boyfriend and I were on our second day of vacation when he had an allergy attack. This woke us up from the dead of sleep around midnight. When we called the desk they sent security guard Jorge Velazquez up to help us. Not only...More

15  Thank leslielucas67
Response from InterContinental_SJU, Public Relations Manager at InterContinental San JuanResponded December 29, 2017

Thank you for taking the time to review our property and for recognizing Jorge. We are humbled to have received such thoughtful comments, as there is no greater satisfaction, as customer service professionals, than receiving kind words from a valued guest. We all look forward...More

Reviewed yesterday via mobile

Checked in on Sunday the 22nd as we had just completed a week long cruise to the Caribbean and were looking forward to enjoying the amenities at this property. We got to the property prior to check in time only to find that the hotel...More

1  Thank Foodcritq
Reviewed yesterday

This is a pleasant beachfront hotel just a short $14 cab ride from the airport. It doesn't suffer from any aircraft noise. The concierge and front of house teams are welcoming and very professional. The hotel offers a variety of f&b outlets at normal Intercontinental...More

Thank craigvassie
Reviewed 2 days ago via mobile

Jader’s has awesome customer service skills along with his hospitality, it was outstanding! Made me feel right at home. Jaders and his crew will definitely be seeing me soon with my family next trip!!

Thank Simply_kathyy
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Center with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Spa
Pool
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Center with Gym / Workout Room
Hot Tub
Spa
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$192 - $537 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Isla Verde
#2 Family Hotel in Isla Verde
#2 Luxury Hotel in Isla Verde
#2 Spa Hotel in Isla Verde
#4 Romantic Hotel in Isla Verde
#5 Business Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$192 - $537 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Isla Verde
#2 Family Hotel in Isla Verde
#2 Luxury Hotel in Isla Verde
#2 Spa Hotel in Isla Verde
#4 Romantic Hotel in Isla Verde
#5 Business Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (1360)
Room & Suite (480)
Pool & Beach (371)
Dining (101)
Amenities (56)
Business Center & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
Ask a question
Richard M
April 18, 2018|
AnswerShow all 3 answers
Response from ramonos87 | Reviewed this property |
I would check there via Telephone if I were you, just to be Sure. Safe Travels
0
Votes
Amy P
March 27, 2018|
AnswerShow all 4 answers
Response from DetricksWifey | Reviewed this property |
Hello. There are no organized activities for just for kids. But there are pools for kids.
1
Vote
jackiepsicily
March 27, 2018|
Answer
Response from Irene P | Property representative |
There are laundromats but none nearby Regretfully to say.
0
Votes
Room Tips
"Fifth floor facing city really nice. Just unfortunately noisy people at that floor on those days."
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"Sea view and club rooms are available at a supplement"
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"beach view room!"
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"Superlative and caring staff who greet you"
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