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Hampton Inn & Suites San Juan

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6530 Isla Verde Avenue, Isla Verde, Carolina 00979-7171 Puerto Rico
COVID-19 update: See the added health and safety measures this property is taking.Read more
7 people are viewing this hotel
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Traveler (442)
360
Panoramas (13)
Room & Suite (230)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hampton Inn & Suites San Juan
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 14 hotels in Isla Verde
Location
Cleanliness
Service
Value
Travelers' Choice
Nestled in the Isla Verde area, the Hampton Inn & Suites San Juan hotel is perfect for business and leisure travelers with a swim-up Cabana Pool Bar & Grill, weekday evening reception, free WiFi and free breakfast.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Board games / puzzles
Nightclub / DJ
Babysitting
Secured parking
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Vending machine
Swimup bar
Poolside bar
Books, DVDs, music for children
Taxi service
Business Center with Internet Access
Conference facilities
Meeting rooms
Massage chair
Baggage storage
Concierge
Convenience store
Newspaper
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English, French, Spanish, Dutch
Hotel links
Special Offer:Price Match Guarantee
2149Reviews82Q+A100Room tips
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Popular mentions
Carlos G wrote a review Jan 17
Eagle River, Alaska2 contributions
Front dest staff was rude and dismissive. Went trying to check in and they were 3 staff members joking around. I waited a minute or so before I let them know I was there. Once they acknowledged me, the young lady was abrasive. Have the same issue at the pool area until I asked the guy at the bar if that was the way they treated every guess. The only person that was nice was the one I called at 3 am to get me a cab. Like I said, amazing place and location, bad service
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Review collected in partnership with Hampton
Date of stay: January 2022
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Response from Hampton Inn San Juan, Guest Services / Front Office at Hampton Inn & Suites San Juan
Responded 4 days ago
Mr. González, Thank you for sharing your feedback. Let me assure you that I have personally addressed this with the staff and, more importantly, we truly value you and appreciate you choosing us for your stay. We are committed to providing memorable experiences and pride ourselves on that, and we'd like nothing more than to make it up to you during your next visit to San Juan. Please accept our sincere apologies and feel free to reach me at omar.torres@hilton.com for any assistance. Best regards, Omar Torres General Manager
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timothy m wrote a review May 2021
Hamburg, New York4 contributions5 helpful votes
Hotel's Favorite
rooms were very clean and new , Covid-19 cleaning was great and we felt very safe at this hotel, and price was fair considering other options in the area, pool area was clean and they disinfected area every day
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Review collected in partnership with Hampton
Date of stay: May 2021
Value
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Location
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Service
Sleep Quality
2 Helpful votes
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Response from Hampton Inn San Juan, Guest Services / Front Office at Hampton Inn & Suites San Juan
Responded Jun 12, 2021
Hello Timothy, Thank you for choosing us during your recent visit in San Juan. We are happy to know that you enjoyed your stay. We will be sharing these comments with our great Housekeeping team, who strive every day in making sure all guests feel safe and welcomed during their stay with us. We hope we welcomed you once again in the near future.
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Eddy T wrote a review Jan 17
Milwaukee, Wisconsin18 contributions4 helpful votes
We have stayed at Hampton Inns numerous times for business and vacation and where always satisfied. Our disappointment here was the exorbitant price of $292 plus 8,000 points for one night for a very average room. This room in any major city or airport in mainland US is less than half the price. The price included a $35 "resort" fee. The resort consisted of a 4-feet swimming pool, so shallow for adults that nobody could swim. Can't figure out how the "resort" label came about. The hotel is clean and adheres to Covid protocols, but the price makes it not worthy.
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Review collected in partnership with Hampton
Date of stay: January 2022
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michellewhelan1 wrote a review Jan 3
New Jersey1 contribution1 helpful vote
Cannot say enough about how amazing our stay here was! Literally everything was perfect. The artwork, inviting conversation areas and cool vibes in the lobby, the friendly staff, lounging around the pool, free drink and popcorn for happy hour, super clean room and well equipped bathroom, the fitness facility, and the positively delicious free breakfast made this a 10 out of 10 in every way. We felt like it was a crazy bargain for the service, the upscale vibe, location to beach and airport, and the amenities.
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Review collected in partnership with Hampton
Date of stay: January 2022Trip type: Traveled with family
1 Helpful vote
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Michael H wrote a review Dec 2021
Washington DC, District of Columbia112 contributions65 helpful votes
Good location. But not much around. Decent gym- DB’s up to 50lbs. Bfast was good bc it was “free.” But it was unhealthy and not that good. The all day coffee was a huge success. Overall good place. Bc of the free happy hour. Nice location.
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Review collected in partnership with Hampton
Date of stay: December 2021
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Location
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Trip type: Traveled on business
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PRICE RANGE
$157 - $295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites san juan hotel isla verde, hampton inn and suites san juan, hampton inn carolina, hampton inn san juan, hampton inn & suites san juan puerto rico, carolina hampton inn
LOCATION
CaribbeanPuerto RicoCarolinaIsla Verde
NUMBER OF ROOMS
200
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Frequently Asked Questions about Hampton Inn & Suites San Juan
Which popular attractions are close to Hampton Inn & Suites San Juan?
Nearby attractions include Carolina Beach (0.3 miles), Club Brava (0.2 miles), and Chabad Jewish Center of Puerto Rico (0.2 miles).
What are some of the property amenities at Hampton Inn & Suites San Juan?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hampton Inn & Suites San Juan?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn & Suites San Juan?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hampton Inn & Suites San Juan?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Hampton Inn & Suites San Juan?
Conveniently located restaurants include Hijole - Cocina Mexicana (Isla Verde), Ruth's Chris Steak House, and Metropol Restaurant Isla Verde.
Are there opportunities to exercise at Hampton Inn & Suites San Juan?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hampton Inn & Suites San Juan?
Yes, dry cleaning and laundry service are offered to guests.
Does Hampton Inn & Suites San Juan offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hampton Inn & Suites San Juan?
The staff speaks multiple languages, including English, Spanish, French, and Dutch.
Are there any historical sites close to Hampton Inn & Suites San Juan?
Many travelers enjoy visiting Fortín de San Jerónimo del Boquerón (4.7 miles), Antiguo Acueducto Rio Piedras (4.5 miles), and Henry Klumb House (3.2 miles).