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Hampton Inn & Suites San Juan

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6530 Isla Verde Avenue, Isla Verde, Carolina 00979-7171 Puerto Rico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (425)
360
Panoramas (13)
Room & Suite (233)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hampton Inn & Suites San Juan
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 14 hotels in Isla Verde
Location
Cleanliness
Service
Value
Travelers' Choice
Nestled in the Isla Verde area, the Hampton Inn & Suites San Juan hotel is perfect for business and leisure travelers with a swim-up Cabana Pool Bar & Grill, weekday evening reception, free WiFi and free breakfast.
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Room & Suite (233)233
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Board games / puzzles
Nightclub / DJ
Babysitting
Secured parking
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Vending machine
Swimup bar
Poolside bar
Books, DVDs, music for children
Taxi service
Business Center with Internet Access
Conference facilities
Meeting rooms
Fax / photocopying
Massage chair
Baggage storage
Convenience store
Newspaper
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, French, Spanish, Dutch
Hotel links
Special Offer:Price Match Guarantee
2,100Reviews78Q+A100Room tips
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Popular mentions
DjChako wrote a review Jul 2020
San Juan, Puerto Rico24 contributions4 helpful votes
Liked · The location. Disliked · The first night we had a Salamandra in our bedroom and we had to wait over 45min for somebody go and remove it. At night the security guard let in to the pool that weren't guest, they were bringing drinks from the parking and had loud music. We has guests couldn't use the pool because the security guard was letting opening the door to non-guest. It felt like staying at a ghetto.
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Date of stay: July 2020Trip type: Traveled as a couple
1 Helpful vote
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Javier R wrote a review Mar 2020
7 contributions1 helpful vote
Hotel's Favorite
I have a lot of experience with this hotel... While living in Puerto Rico, many of my coworkers chose this hotel to stay while on business travel from the states. Then once I moved back to the states I too started to stay regularly while on business and have stayed about a dozen times since. This hotel has everything you need: excellent service, pool with swim up bar, convenient location, breakfast included and is clean and comfortable. Sure it doesn’t have the more fancy resort style areas as some of the hotels on the beach, but those are also double or triple the cost per night. I definitely recommend this hotel for a comfortable and relaxing stay. While the entire staff is great, I must call out Jorge Mojica who is always extremely helpful and accommodating. His caring and yet laid back approach makes everything that much better. Thanks Jorge for always hooking it up!
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Date of stay: March 2020Trip type: Traveled with family
1 Helpful vote
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JoeyRainbow wrote a review Mar 2020
Pawtucket, Rhode Island170 contributions72 helpful votes
Spent a few nights and enjoyed it. Very close to the airport, yet the room was very quite. Planes sound very loud outside but not in the rooms. Very comfortable beds and pillows. Breakfasts good and many hot items change daily. Pool side Happy Hour 5-7pm. Staff was very accomodating. Near a few restaurants and shops.
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Date of stay: March 2020
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YNOL wrote a review Mar 2020
Bellevue, Nebraska68 contributions44 helpful votes
We planned a trip to San Juan long before the recent events. Things unfolded rapidly while we were there, but the staff remained vey professional. The staff members are the shining stars of this property. All of them were very friendly and helpful the entire time. Hi Bryan Espanol! I also would like to thank the manager, Maeling Chung, for all of her help prior to arrival. She ensured we had connecting rooms and had a nice birthday acknowlegedment in the room. Thank you so much! The hotel is in a great location. It's very near the airport and multiple shops and eating establishments. I'd recommend Metropol next door and Edith's Café right across the street. It is a short 5 minute walk to the beach, and the hotel can provide coolers, chairs and umbrellas at the property. I felt completely safe in this location, and I have stayed in this area during prior visits. The common areas are nice and appear updated. However, the rooms show a little age and wear. Both suites were spacious and comfortable with enough room for my group of five. Both bathrooms could have used a better cleaning, but the other areas were spotless. I appreciated have the digital key availability. The pool area was a nice gathering spot. It was fun to meet other guests during the happy hour and at the grill. Speaking of the grill, that food was FANTASTIC! Other reviews mentioned how tasty the food is and they are correct. I want to give a special thanks to the staff at the grill because they became overwhelmingly busy once the island-wide curfew was imposed. They remained friendly and cranked out the orders. My only issue is having to pay the resort charge on the days there were no covered amenities during the island emergency.I do understand the lockdown was out of the hotel's control, but why are we still paying that? It covered the happy hour and beach amenities, but none could partake in either after the shutdown. Even during the difficult times, our stay was very enjoyable. We appreciate all of the hard work the staff did while trying to navigate trying times. They were just as friendly at the end of our stay as they were when we arrived. I would consider staying here again, without a doubt.
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Date of stay: March 2020
Cleanliness
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Sleep Quality
Room Tip: Recommend a suite facing the pool area
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3 Helpful votes
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khayabaker wrote a review Mar 2020
1 contribution
The staff is friendly and welcoming. The hotel was beautiful, modern and clean. We had a wonderful time, and recommended others to stay. Great shopping & eating places in areas across the street. Outside the hotel you'll have great backyard to take wonderful pictures.
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Review collected in partnership with Hampton
Date of stay: March 2020
Value
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PRICE RANGE
$157 - $295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites san juan hotel isla verde, hampton inn and suites san juan, hampton inn carolina, hampton inn san juan, hampton inn & suites san juan puerto rico, carolina hampton inn
LOCATION
CaribbeanPuerto RicoCarolinaIsla Verde
NUMBER OF ROOMS
200
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Frequently Asked Questions about Hampton Inn & Suites San Juan
Which popular attractions are close to Hampton Inn & Suites San Juan?
Nearby attractions include Carolina Beach (0.3 miles), Pine Grove Beach (0.3 miles), and Club Brava (0.2 miles).
What are some of the property amenities at Hampton Inn & Suites San Juan?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hampton Inn & Suites San Juan?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn & Suites San Juan?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hampton Inn & Suites San Juan?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Hampton Inn & Suites San Juan?
Conveniently located restaurants include BLT Steak, Ruth's Chris Steak House, and Meat Market Miami.
Are there opportunities to exercise at Hampton Inn & Suites San Juan?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hampton Inn & Suites San Juan?
Yes, dry cleaning and laundry service are offered to guests.
Does Hampton Inn & Suites San Juan offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hampton Inn & Suites San Juan?
The staff speaks multiple languages, including English, Spanish, French, and Dutch.
Are there any historical sites close to Hampton Inn & Suites San Juan?
Many travelers enjoy visiting Fortín de San Jerónimo del Boquerón (4.7 miles), Antiguo Acueducto Rio Piedras (4.6 miles), and Henry Klumb House (3.2 miles).