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The Ritz-Carlton, San Juan

Traveler (1603)
360
Panoramas (6)
Room & Suite (407)
Certificate of Excellence
Overview
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6961 Ave Gobernadores, Isla Verde, Carolina 00979-7000 Puerto Rico See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
Additional information
Visit hotel website
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Reviews (3,273)
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3,193 results
Traveler rating
1,551
865
468
178
131
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LanguageEnglish
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1,551
865
468
178
131
Show reviews that mention
All reviews blt il mulino the ritz carlton club level tennis courts mares restaurant san juan lobby bar city view close to the airport pool staff pool view luxury hotel beautiful property resort fee beach service fitness center
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1 - 5 of 3,193 reviews
Reviewed August 19, 2018 via mobile

Family and I stayed here prior to the devastating hurricanes that damaged so much of the beautiful island of Puerto Rico. Service was impeccable. Staff was friendly and helpful. Amenities were extraordinary. Definitely a place to revisit to be pampered and treated like royalty. After...More

Date of stay: September 2017
Thank BigWig724
Reviewed August 8, 2018 via mobile

I've stayed at a handful of Ritz Carlton locations, this location is very beautiful but not up to Ritz standards in my opinion.. Compared to the service Grand Cayman, Aruba and Cancun this place doesn't meet up to their standards, but it is a nice...More

Date of stay: July 2018
3  Thank ron s
Reviewed August 6, 2018

We had a Family Reunion celebrating my father's 88th Birthday. The rooms and service was great and we loved BLT Restaurant. The pool was great but the ocean rocky and not like the Caribbean sea in the US VI

Date of stay: November 2017
3  Thank andreak694
Reviewed July 31, 2018 via mobile

We had a week long stay and because I am a creature comfort person i was satisfied they did not disappoint;we shopped at Tiffany’s little Switzerland And the sales representative where so gracious and kind it was very clean I loved the beach front the...More

Date of stay: August 2017
2  Thank tyleah J
Reviewed June 4, 2018

My family of 6 stayed in 2 rooms at this hotel. We found the entire hotel quite lovely, the staff very friendly and the pool and beach areas were gorgeous indeed. Also walking distance to quite a few restaurant options which was great! Can't wait...More

Date of stay: July 2017
6  Thank Travelbug474
View more reviews
About
Description
Discover The Ritz-Carlton, San Juan, an enchanting luxury beach resort in San Juan, Puerto Rico. Allow our hotel to awaken your senses as you fall into a timeless spell on our idyllic grounds that include 2 More miles of golden sandy beach. Let our luxury resort's adventurous local cuisine, energetic casino and breathtaking accommodations with ocean views be your coastal paradise and your ultimate escape. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Babysitting
Banquet Room
Business Center with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Tennis Court
Wheelchair access
Breakfast included
Free Parking
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Business
,
Casino
,
Family
,
Spa
,
Romantic
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Casino
,
Family
,
Spa
,
Romantic
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
416
Price range
$400 - $710 (Based on Average Rates for a Standard Room)
Also Known As
Ritz-Carlton San Juan Hotel Isla Verde
,
Ritz-Carlton San Juan Hotel, Spa And Casino
,
Ritz Carlton Carolina
,
Carolina Ritz Carlton
,
Ritz Carlton Puerto Rico
,
Ritz Carolina
,
The Ritz-Carlton, San Juan Puerto Rico/Isla Verde
Location
Caribbean > Puerto Rico > Carolina > Isla Verde
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Casino
,
Family
,
Spa
,
Romantic
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
416
Price range
$400 - $710 (Based on Average Rates for a Standard Room)
Also Known As
Ritz-Carlton San Juan Hotel Isla Verde
,
Ritz-Carlton San Juan Hotel, Spa And Casino
,
Ritz Carlton Carolina
,
Carolina Ritz Carlton
,
Ritz Carlton Puerto Rico
,
Ritz Carolina
,
The Ritz-Carlton, San Juan Puerto Rico/Isla Verde
Location
Caribbean > Puerto Rico > Carolina > Isla Verde
Photos
Traveler (1,603)
Pool & Beach (464)
Room & Suite (407)
Dining (111)
Amenities (13)
Family and Play Areas (5)
Business Center & Event Rooms (2)
Nearby
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Nearby RestaurantsSee all 4,643 nearby restaurants
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Piu Bello
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.20 miles away
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1,258 reviews
.20 miles away
Nearby AttractionsSee all 1,468 nearby attractions
Pine Grove Beach
292 reviews
.07 miles away
Carolina Beach
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.05 miles away
Oasis Casino at Embassy Suites San Juan
134 reviews
.66 miles away
Isla Verde Tennis Club
22 reviews
.27 miles away
Questions & Answers
Ask a question
KL83
October 24, 2018|
Answer
Response from Litig8or2014 |
website says 2nd quarter of 2019
1
Vote
jackiesiano
May 27, 2018|
AnswerShow all 2 answers
Response from EWR2SJU | Reviewed this property |
Restaurants are open to the public. I would contact them about obtaining a guest pass. Their pool is very big!
0
Votes
Glamgirls123
November 17, 2017|
AnswerShow all 7 answers
Response from 491pjh | Reviewed this property |
We have friends who live in a high end development and they do not have power or water yet.
-1
Votes
Room Tips
"higher floor is better"
Waterwewading4
Mar 4, 2018
Read review
"Higher floors are quieter and further away from the ground floor fun"
nsnikki
Dec 5, 2017
Read review
"just ask for an upgrade! they are very accomodating"
morrisk708
Sep 28, 2017
Read review
"pool or beach view"
Janet_in_Nashville
Sep 22, 2017
Read review
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