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Chena Hot Springs Resort

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Chena Hot Springs Resort
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640 Reviews from our TripAdvisor Community

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Showing 562: English reviews
1 review
2 of 5 stars Reviewed yesterday NEW

Lovely location and hot spring with potential. The best thing was the breakfast: good food, good service, good value. The rest of the stay was lacking. The front desk staff wasn't trained how to balance random phone calls with guests with reservations arriving late due to delayed flights. The several buildings are outdated. As in so run down they look... More 

Thank Rosemarie K
Level Contributor
70 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

A popular springs located near Fairbanks AK. One large outdoor rock enclosed pool with varying degrees of hot water. No good place to sit and relax, you have to stand in the water. An addition of a few rock benches would be nice. There are nice chairs on the porch. The bathrooms were clean, the hot tubs disgusting and smell... More 

Thank Ginnyandfred
Tampa, Florida
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

When I heard hot springs, a picture of a large area filled with several hot springs lagoons came in front of my eyes. Well, Chena hot springs isn't one of such places that my mind had painted. It's just one pond that didn't seem all natural. It has few other things going on in the resort premises, however none of... More 

Thank expedition17

Travelers are raving about these Pleasant Valley hotels

West Chester, Pennsylvania
Level Contributor
117 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
2 of 5 stars Reviewed 1 week ago

The joy of the Hot Springs. If you have been to Iceland, you would be appalled at this hokey styled resort. Sure they have hot springs, but it isn't the Blue Lagoon. (Which is quite touristy within itself). Every move you make is a chance to encounter another fee. 25 cents for the locker to go in the springs???? The... More 

Thank jrmod
Level Contributor
11 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

The hot springs were nice and relaxing. Really hot, which I get. I'm just too much of a hot tub person so I had to take lots of breaks out of the water. But it was relaxing and if you can find that balance it's great.

Thank Sarah G
1 review
1 of 5 stars Reviewed 1 week ago via mobile

Came with a big family. Called a couple days in advance and they never said anything about the pool being closed. Had a lazy river (with no current) but it broke the day we arrived. Kids can't do the hot springs so they were only able to do a hot tub. Had paid $100 for the kids to swim. Couldn't... More 

Thank ArielleJones
New York City, New York
Level Contributor
300 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 1 week ago

OK -- this is not luxurious or fancy. But my friend's knee was much much better after a couple hours in the spring. (I would bring a noodle or some kind of hand held float next time. The room (50% off for Alaskan Residents - my friend) was beyond basic. NO WIFI unless you pay $8/day. We had fun, it... More 

Thank ssbelltx
San Diego, California
Level Contributor
5 reviews
1 of 5 stars Reviewed 2 weeks ago

Just because someone drives all the way out here, doesn't mean they are going to submit to rude staff, horrible atmosphere, and nickel and diming. Front desk was so rude! Told us to park our RV at end of airstrip. I thought he was serious and the airstrip wasn't active. Then a plane came in! Then he told us we... More 

Thank kisciniello
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We are Alaskan residents and decided to go for the first time while family was visiting. Despite the GPS and maps app it does not take 3 hours from Fairbanks, it takes about an hour. The hot springs itself is small, Americanized, and full of tourists. They charge $15 even if you're already paying to stay at the resort and... More 

1 Thank Lena236
Bethel, Alaska
Level Contributor
89 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Who can say they went swimming in the winter? When I tell people about this they think I am crazy and find it hard to believe but you can! :) Wife and I had heard about this place and we decided we would go visit family in Fairbanks and then drive out here to see what's up. I was so... More 

Thank Micheal Colette R
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502 photos of this hotel

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Hotel & Grounds (120)
Bathroom (8)
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Room/Suite (27)
Dining (17)
Pool/Beach Area (28)
Business Center/Function Rooms (3)
Other (275)

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Hotel & Grounds (1)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Paid Internet
  • Free Parking
  • Room Service
  • Laundry Service

Additional Information about Chena Hot Springs Resort

Address: 56.5 mile Chena Hot Springs Rd., Pleasant Valley, AK 99711
Location: United States > Alaska > Pleasant Valley
Price Range: $300 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Chena Hot Springs Resort 2.5*
Number of rooms: 80
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Also Known As:
Chena Hot Springs Hotel Pleasant Valley
Chena Hot Springs Resort Alaska/Pleasant Valley
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