Great place, friendly staff - had an amazing time! The bar (Big Kahuna) over the hotel is a place with really great burgers and drinks, and we had a wonderful time getting to know the owner and his staff. They also have a great little surf shop under the bar!
I have never written a bad review but When i called to book my room i asked for a quiet room ,they suggested the pools room . Was that a joke ? it seems to be the closest to the kahuna bar , thanks for that . tonight i am lying directly opposite from the live music. I have a 4 am wake up to drive back to San Juan . There is no coffee in the room, when i asked for a coffee machine , they said they have a machine but no coffee for it . There was no water in the fridge when i got in late sat night . The room is sterile , the fan in the bathroom is incredibly loud , feels like a below average motel. i do not understand why this place has good reviews , There seems to be a noise problem from all their latest reviews
To be honest, it was a disappointment. Let’s start with the positive: 1. Great location. You can walk to some beaches, lunch spots, restaurants, etc. Now for the negatives, and I truly don’t enjoy leaving a negative review: 1. The level of noise from music and chatting from surrounding areas was unbearable. I went to sleep around 9:30 on a Saturday to have a full Sunday and I didn’t fall asleep until 12:30 due to music and noise. 2. I thought Rincon was a charming colorful, surf town? The room is virtually sterile white like a hospital. No furniture, art, etc. 3. The thinnest bath towels I’ve ever encountered. Like bath towels disguised as paper towels. 4. The fan in the bathroom, which comes on automatically when you flip the light switch in the bathroom? Loud beyond belief. Yet, I left it running to help drown out the noise on the loud night and it didn’t help. 5. Maid service? I didn’t know if there was daily service due to COVID-19 but I guess there was? I came back to a few missing towels but my bed was unmade and the curtains I had left closed were now drawn. I was trying to avoid other guests having the ability to peer into my room. 6. The rooms face outward, exposing you to the elements, wasn’t really expecting that…maybe I missed something? 7. The shower did not get warm until the 3rd shower. It was freezing otherwise. Aside from my disappointment, I’m more just dumbfounded. This place had a ton of positive reviews and was even featured on the Discover Puerto Rico website. Perhaps it’s pay to play? To met it missed a ton of the lodging basics, which was again disappointing. Regardless, Casa Verde, what a letdown. I hope other guests’ experience are much improved. :(…
Just returned from an 8 night stay and everything was great. As always, the place was clean and just a very relaxing vacation. I can't be happier with this place. I see reviews saying it was not clean, but I have stayed here 5 different times since 2017 and everytime it has been extremely clean and very well organized. The location of Casa Verde is wonderful. Pedro, the general manager is excellent and very attentive and cares about his guests. I have never had a bad experience here and am already looking forward to my next visit in February.
I watched the episode of HOTEL IMPOSSIBLE that Casa verde was on before we went They hotel itself was great and the staff is excellent. The big problem is the Kahuna burger bar cranks up the music at 10 and goes until 2. AM. The music pulsates throughout the hotel. Making it IMPOSSIBLE TO SLLEP. Ironically this was on of the biggest things the show said. Guests book a hotel because they want to sleep! So we will not be staying here again unless they do something about the music
We stayed in this hotel for 4 nights. It had fairly good rating from Booking.com and TripAdvisor & is 1 block from the beach. I originally booked through booking.com. I then read reviews recently from Booking.com that if your room is in the building where Kahuna Bar is, then you will hear the loud music all night through 2 am. I called Casa Verde hotel reservation directly and the agent confirmed that this is true with my current reservation since it was in the building where the bar is. I asked if the hotel had a room in a quiet location. The agent said that they had partial oceanview room in the building across the street but it cost more ($45 per night more). I went ahead and booked a new reservation. We were on the 2nd floor facing the ocean and the room was spacious. It had a refrigerator. The problem began on Friday night when the VERY LOUD music started at the Kahuna bar. It happened every night and we left on Monday. We are not exaggerating that it was hard to sleep and time the music and bar noise!!! Luckily, we had our Bose noise cancelling earphones which helped somewhat and slept with them throughout the night. Needless to say, we are not happy that we paid more for a room that was supposed to be quieter and had to wear our earphones which were not comfortable. We definitely will not stay in this hotel again. It is too bad since the location was good and the staff especially in the Sandy Beach Cafe were very nice.…
The location of the hotel is perfect along with the entire facility. The staff and everyone are extremely friendly making it the perfect place for a very relaxing vacation. Very close to Sandy beach and several restaurants and bars
My wife and I stayed for 9 nights this January at the Casa Verde Hotel. Truly great location just seconds from the ocean. Convenient to a few local restaurants and bars in the Sandy beach area. Convenience store/gift shop right across the street as well as the Big Kahuna Burger Bar. The hotel also has its own bar and restaurant, both of which are excellent! The staff made us feel comfortable, relaxed and worry free the entire time we were there. We stayed in a Superior King room which was very clean and plenty of room Be prepared to hear loud music (bands or djs) late night from 10 pm to 2 a.m. on some nights at the Burger Bar does have entertainment. Our room was facing the backside of the hotel parking lot but we could hear the music as if it were right outside our room, so just an FYI to be prepared for that. I don't think there are any rooms at this relatively small hotel where you can escape the sound of the music, so if you're looking for a quiet place 24-7, this may not be the place for you. Lastly, not so much a complaint as a critique: the timing of the cleaning staff varied from mid morning to late afternoon. Most, if not all places we've stayed, the cleaning staff is in and out between 11 a.m. and 2 p.m. We had staff show up at 4 p.m. one day and 5:30 p.m. another day. It may have been due to unknown circumstances, but just making note of it. All in all, we highly recommend the Casa Verde hotel. It was a very enjoyable stay!…
Great food, whether breakfast, lunch or dinner!! Very friendly & fast service, with a chill vibe!! Highly recommend!! Nice location across from Sandy Beach! Easy parking! Can’t leave Rincon without going to this outside restaurant!
Wonderful casa verde personalized service, helped us in everything we need, clean and comfortable rooms. The pool is beautiful, we walked along the beach, which has beach umbrellas and a beautiful view, I would definitely stay at this hotel again.
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