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Cannards Well

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Cannards Well
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158 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Zutphen, The Netherlands
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 23, 2016

Our room on the top floor was huge, with a fridge, a large TV and wonderful views from the large window. The down side was the traffic noise and having to climb up two flights of stairs. But did we really care? Not after being made welcome by all the staff, as well as by Muffin the pub dog. Our... More 

Helpful?
Thank Blair C
Cannards-Well, Manager at Cannards Well, responded to this review

Thank you for your very kind review. I am pleased you enjoyed your stay and were made to feel welcome. As you mention we are more than happy to allow guests to bring their pets with them. We are proud of the food we serve, and we're looking forward to improving our menu and food offers further to enhance our... More 

Trois Rivieres
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 14, 2016

Pass through regularly, and stop off for a great veggie breakfast, full plate (two eggs (done as required), veg sausage, baked beans, mushrooms, tomatoes, with toast and butter) coffee good and filtered, staff very friendly and quick service.

Helpful?
Thank Phil M
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 13, 2016 via mobile

It was cheap, and therefore I paid for what I got. A small room, with a small bed, a small TV and a small (outdated) bathroom with a shower cubicle that was falling apart. Stuck on a main road, it was also noisier than I was expecting. On the positive side, the staff in the pub below were all extremely... More 

Helpful?
Thank Tim F
Cannards-Well, Manager at Cannards Well, responded to this review

Thank you for your review. With regards to the issues you have highlighted, we are aware that some rooms require upgrading, and this is being sorted as we speak. The noise unfortunately is something we are unable to do anything about. The hotel is located next to a busy road, and we are unable to do anything about the traffic.... More 

Watford, United Kingdom
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 30, 2016

stayed here for 6 nights. has to be said its a very friendly and comfortable place. the beds very comfy, really good towels and shower worked fab. lovely to sit in bar during evening and not feel we had to hurry up....very relaxed atmosphere. best of all was the breakfast ! plenty to eat, lots of choice and all the... More 

Helpful?
Thank mary c
Cannards-Well, Manager at Cannards Well, responded to this review

Hello Mary. Thank you so much for your lovely review. It was especially pleasing to see such a glowing review given your previous encounters at the Cannards and how you tried us again despite a poor experience previously. I am so pleased you noticed how much the place is improving and how things are starting to come together to make... More 

Mijas, Spain
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 11, 2016 via mobile

Lovley place with friendly staff! Nah the rooms are not perfect but its clean, has a shower and a bed were i sleep good in :) it was made perfect for us. Big nice breakfast and making sure everything its good. Also got to love the labrador muffin! I recomend this place for people that wants to have a nice... More 

Helpful?
Thank Eveline G
Cannards-Well, Manager at Cannards Well, responded to this review

Thank you for your review, and we are happy that you enjoyed your stay. We really hope to see you again in the future, Regards Ian Hotel Manager More 

Essex, United Kingdom
1 review
2 of 5 stars Reviewed July 10, 2016 via mobile

Window had damp patches.Room had broken light fittings, and mould on bathroom walls.Dirty carpets and thick layers of dust on skirting. Wasn't keen to drink or eat there, poor hygiene. Although the manager was very friendly and welcoming

Helpful?
Thank beaniebooboo
Cannards-Well, Manager at Cannards Well, responded to this review

Hello and thank you for your review. I am extremely disappointed to read of the things that were wrong, and I will make immediate efforts to address these problems. Things should not be as described, and I will ensure that we address those things straight away. Thank you for bringing them to my attention. Regards Ian Hotel Manager More 

Travelers are raving about these Cannards Grave hotels

Nottingham, United Kingdom
Level Contributor
142 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed July 5, 2016

Was the room and bed clean, yes. Did the lights work, yes. Did the shower work, yes, but the doors kept falling off. Was breakfast at 6am good, yes very. was it a single room, yes, was it a single bed, YES! Was the bed old and uncomfortable yes. Was the fee for the room cheap, yes. Were the staff... More 

Helpful?
Thank RJandJBW
Cannards-Well, Manager at Cannards Well, responded to this review

Thank you for your review. Firstly, may I apologise that the bed wasn't to your satisfaction. I will make investigations about this matter and arrange for the offending bed to be changed to something more comfortable. With the summer upon us we do as a matter of course give thin duvets, as guests find heavier ones very hot and cumbersome... More 

St Peter Port, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 2, 2016 via mobile

Arrived on a Friday afternoon to a pub with no one around except one person behind bar on laptop. Very cheerful gave my wife and I a drink on the house. We ordered food and sat at one of the very dirty tables in the bar, most with plates etc... Still on them! Lunch of ploughmans was not very impressive... More 

Helpful?
2 Thank pmooney73
Cannards-Well, Manager at Cannards Well, responded to this review

Thank you for your review, if I can call it that. Firstly, when you arrived at the hotel I was dealing with bookings on the hotel computer system, which incidentally isn't a laptop, so we're not off to a very good start from that point. There are 5 tables in the bar, and ONE had plates on them from a... More 

Harrietsham, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 18, 2016

I had looked on Google for an economy single room for a B&B for an overnight stay for a nearby wedding, picked this, and telephoned the venue. The call was taken by a very professionally by a cheerful young lady who promised that I could arrive early as the booking-in time was the same as the wedding. On arrival I... More 

Helpful?
Thank latebraker01
Cannards-Well, Manager at Cannards Well, responded to this review

Thank you so much for the review. It was an absolute pleasure to meet you, and we are glad you enjoyed your stay. We hope to see you again, and hopefully by that time I will have learnt the chords to House of the rising sun.. Ian Gibson Manager More 

Exeter, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed June 13, 2016 via mobile

Lovely little place, staff are so friendly and welcoming. From the moment you walk through the door to when you leave. Stayed here as was visiting longleat for a couple days ( Hotels about 20 minute drive from longleat) Had food in the bar down stairs - only thing wrong with it was there was to much to eat! Also... More 

Helpful?
Thank Alice T
Cannards-Well, Manager at Cannards Well, responded to this review

Hello Alice, Thank you so much for your lovely review. I am pleased you all enjoyed your stay, and found ( on the whole ) everything to your satisfaction. You are correct that we are undergoing refurbishment and improvements, and we certainly strive to keep improving, which recent reviews suggest are going down very well with our guests. We hope... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Free Parking
  • Banquet Room
Official Description (provided by the hotel)
The Cannards Well Hotel is situated within close proximity of the beautiful Cathedral cities of Wells and Bath, the caves at Wookey Hole and Cheddar, as well as the cornucopia of a shopfest at Clarke’s Village and not least the magic of Glastonbury.We have spacious suites benefitting from the full package of Sky channels, an evening in after a leisurely meal may be a fitting close to the day.Alternatively, our bar is stocked with locally sourced Ciders on draught, as well as beers from the West Country,. We pride ourselves on our selection of malts and cognacs, in addition to the quality and value of our wines.With no rush as to the time you rise and have breakfast, our aim is to make your stay highly enjoyable. ... more   less 

Additional Information about Cannards Well

Address: Cannards Grave, Cannards Grave, Shepton Mallet BA4 4LY, England
Location: United Kingdom > England > Somerset > Shepton Mallet > Cannards Grave
Price Range: $82 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Cannards Well 2*
Number of rooms: 18
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