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Best Western Plus Woodstock Inn & Suites

Traveler (39)
Room & Suite (35)
Dining (7)
Certificate of Excellence

About

#1 of 6 hotels in Woodstock
Location
Cleanliness
Service
Value
Certificate of Excellence
The 62-unit BEST WESTERN PLUS Woodstock Inn & Suites, is convenient to Hwy 401, and Woodstock General Hospital.
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Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Multilingual Staff
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Hotel links
Visit hotel website
Hotel deals
547Reviews
6Q+A
49Room tips
Traveler rating
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  • 12
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Popular mentions
Everything is as expected. Rooms were good. Beds were comfy. Breakfast was not bad. The hotel is tucked away from the main drag and from the noise of the highway. Lots of parking and a very quick drive to the highway and restaurants. I would definitely stay here again.
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Review collected in partnership with Best Western
Hotel's Favorite
A nice hotel near the highway. The area was quiet and very clean The breakfast was good and the area was clean. The staff was very helpful as I was from out of town and needed directions. If required I would stay again at this motel.
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Review collected in partnership with Best Western
Response from Amy S, General Manager at Best Western Plus Woodstock Inn & Suites
Responded Mar 13, 2019
thank you for the wonderful review we always appreciate the great feedback
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Stayed with a group of men who like to cycle together. The night manager Anthony was fantastic. He was very accommodating, and eager to serve. Hotel was immaculate. Breakfast was on a par with other facilities of this type. Spotless dining area and rooms/bathrooms. Easy access off hwy 401. Conveniently located to the town. We stayed four nights. A definite recommend.
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Response from Amy S, Manager at Best Western Plus Woodstock Inn & Suites
Responded 1 week ago
Thank you for the wonderful review we have enjoyed having your group stay with us we hope you return on your next road trup
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Better customer service - Aimee & Amanda (not sure if I spelled their names correctly) were the ones I get to talk to. I booked the rooms for my friend and encountered terrible service from the get go. I hoped they would have better service when my guests get there but they were treated rudely as well. Even the manager was rude over the phone when I talked to her or when they talked to my friend. They need better training as they don’t seem to know what they are doing. My credit card was authorized for $60 but they denied it saying they don’t charge $60 even when I called to ask about it; but my statement clearly shows $60 hold from the hotel. My friend gave her own card for the reservations when they checked-in but they still ran an amount on my card. I don’t know if the staff and management were new but they need serious training so they would understand how their own system works.
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Review collected in partnership with Best Western
Response from Amy S, Manager at Best Western Plus Woodstock Inn & Suites
Responded 2 weeks ago
I do hope my reply to your previous review helped explain the situation a little
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I've stayed here a few times, it's clean and well priced and they've always gone above and beyond to make everything go smoothly. Nice sized pool is always clean and fun for the kids to play in, and actual breakfast included in price with hot eggs/sausage/potatoes/Waffles as well as typical selection.
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Review collected in partnership with Best Western
Previous
PRICE RANGE
$75 - $128 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Microtel Inn & Suites
LOCATION
CanadaOntarioWoodstock
NUMBER OF ROOMS
62
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